wifi and the facilities worked very

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

it is open), flexible check-in

very kind and friendly staff, large pool

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

it has a nice swimming pool, jacuzzi and sundeck overlooking the valle de bravo lake

good view of the lake clean pool

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

there was plenty of parking

very nice garden and good play area for small kids < 5 years.

the pool area for the kids was great

room service included anything in the restaurant menu and coctails

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

i would have rated the stay exceptional except for the restaurant and pool service

the service was great as were the bar and restaurant

great for kids, many activities to do. great, great staff! food: amazing! great spa.

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

beautiful rooftop bar with a nice pool with a view

will definitely come back but now with my kids and my dog

pool area and friendly personal

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

facilities, pool, etx

the rooms are very cozy and the view from the pool is amazing!

good location, friendly staff, on site parking

pool towels seemed to be provided to guests who insisted but not readily available

pool is not heated, as advertised

we did not have breakfast

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

staff, design, attention to details, adults only, food and beverage quality etc etc etc

all spa products in the bathrooms, which i like because they are high quality and this is better for

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

and breakfast great

parking lot definitely needs lots of attention, without having to mention that if you have a full

we also used the spa and we lovet it

spa staff were really good a their job

very clean, beautiful property , staff super friendly, bed very comfortable and good breakfast

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

pool was great, didn t get a chance to play golf.

food regular, but bar and restaurant is a very nice place to spend time

spa only single, costs to the restaurants

a closed complex - very safe for kids

was great, the staff at the restaurants, reception and spa were amazing

cold pool

the hotel had a wonderful restaurant and spa as well

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the rooms were spotless and the pool was relaxing

lovely pool with lounge chairs to unwind from the day

pool

pool is not heated

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

clean and well-kept loved the swimming pool (although it was cold!) free breakfast helpful staff

the kids enjoyed the swimming pool and the food was good quality

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

fully included breakfast for that money, it is a bit loud in the night, partially because of the pool in each room, and partially because of the very loud street

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

spa treatments and temazcal was definitely worth the trip to valle de bravo

kids menu too complicated and expensive as well

plus there's room service for both food and alcoholic drinks

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

cleanest friendly location breakfast delicious

breakfast

better breakfast

the staff were amazing and the breakfast was pretty good, the room was clean.

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

parking attendant was great

very basic but spacious room . private parking available