(non smoking room) the room service was terrible, i took one bite and left it to avoid food poisoning

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

plus there's room service for both food and alcoholic drinks

the staff were amazing and the breakfast was pretty good, the room was clean.

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

parking

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

better breakfast

parking attendant was great

very basic but spacious room . private parking available

the wifi was not reliable and slow.

wifi needs to be stronger

have been happier with better wifi connection

breakfast was excellent and the staff 100% was the best.

do inside the facilities as well and the food is exceptional, my favorite without a doubt was the breakfast

gym needs more equipment

breakfast was excellent... and the staff there is the best i have ever encountered.

the breakfast was much better than in other

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

the pool/ gym area were super nice and clean

excellent gym and pool

cool hotel, nice pool, super gym

location, pool and breakfast

the pool/ gym area were super nice and clean

breakfast was changed to room service

but i would have to say that the breakfast was good, and the views were even better (perhaps higher floors only

good breakfast!

a continental breakfast was cancelled and replaced by an awful room service breakfast

breakfast goes until 11:00am

breakfast and lunch menu was healthy and delicious

heated pool with a beautiful view

meat was practically plastic and was still charged for it even after being sent back the mini bar was not serviced

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

spacious rooms, greet amenities, amazing breakfast, friendly staff

kitchen facilities are great and the lounge is a comfortable space

property with well-equipped kitchen

wifi signal was strong

parking area is difficult to enter and exit to much traffic and is nobody to help you to open o

the breakfast in the morning was nothing short of amazing

too much problems with the wifi. a nightmare

a first day we didn't have towels, couldnt take a shower needed to wait for it, when i ask for room service

wifi was terrible, as in i couldn't even log into my gmail

was very good,parking no problems,very kind personal ,location was jest so so ,the best are the rooms very big

the gym was a mess

room was out of range from the wifi, but my us at&t data plan worked perfectly from my room

they don t have a phone in the room, how can they say on their web site that they have room service

wifi worked. staff nice about calling me a taxi.

just need to sort out the wifi situation

was never able to connect to wifi

the microwave was dirty no utensils in the kitchen

as i am traveling with my kids, i cook for them as they have facilities to cook

in the room i rented there was a little kitchen, and it was

location, central ac, staff was kind, the kitchenette with mini fridge, wifi

kitchen big and clean (even if i dond't have the chance to use

ordered omelets & eggs rancheros several times, special orders from the kitchen

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is

loved the hotel, the room was spacious, comfortable bed, loved the kitchen amenities, high standards of hygiene

small gym

the mess that coming down for breakfast implied because they were not properly prepared for the influx of people

there is no space for breakfast, they have a coach but not a table to get breakfast the wifi only works on the

nice big room with kitchen and private bathroom. 2 comfortable beds. good wifi.

kitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.

room was huge and clean. included kitchen, bathroom with shower and balcony.

the kitchen didn't had any dishes. the continental breakfast was very poor.

the room was clean but if you have luggage, you will have a difficult time as the room can barely accommodate

excellent service. clean rooms. excellent breakfast.

wifi poor

the bar in the rooftop play live music until 3 am on a weekday:

breakfast is served on a terrace, where in the morning it gets cold

also on the website it stated that the hotel had spa facilities however there was no sauna

gym upstairs, breakfast is great

expensive for what it really was and very poor room service menu

amazing room, very clean! very happy with the location! big plus for a free wifi in the room.

gym room is on construction

fact that i searched for a place where my pet was available and when coming out of hotel they charged me extra

room service food is okay, steak not as good, but cheese fingers tasted

staff was friendly and helpful. everyone was amazing. room was great for traveling with kids.

good parking facilities! nice rooms.

there is also spa with sauna and gym

spa and swimming pool are always open and we enjoyed the gym

easy check in with access code, property is in a beautiful area of polanco really safe and pet friendly

apartment was two bedrooms very comfortable, small kitchen and washing machine

breakfast was a little disappointing

place, well-equipped kitchen

nothing really. we were very happy. the complementary breakfast could be a little better.