(non smoking room) the room service was terrible, i took one bite and left it to avoid food poisoning

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

fast wifi

beds are comfortable and the kitchen area is spacious

wifi works very well

kitchen sink wasn't draining well

it has kitchen facilities, and it's close to everything in downtown

plus there's room service for both food and alcoholic drinks

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

the staff were amazing and the breakfast was pretty good, the room was clean.

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

better breakfast

breakfast time and no 24-hour room service

parking attendant was great

very basic but spacious room . private parking available

wifi needs to be stronger

have been happier with better wifi connection

the wifi was not reliable and slow.

long wait for room service

equipment in the kitchen. baby beds.

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

awesome beds - great options for free breakfast - super clean - great staff

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

cool hotel, nice pool, super gym

the pool/ gym area were super nice and clean

the pool/ gym area were super nice and clean

cool hotel, nice pool, super gym

no water in building , pool was a bit dirty , dirty windows to room

an hour more at breakfast. some english programs in tv

breakfast was changed to room service

small gym (did not use), good internet connection

gym needs some more equipment restaurant was too much crowded

breakfast was simple and filling

early check in may be 2 pm? late check out 4 pm?

heated pool with a beautiful view

room amazing staff, everyone was super kind the italian restaurant super delicious and also the breakfast

breakfast was delicious and at a very good price.

however, the service at the reception, room service, wi-fi, restaurant, they are all amazing employees

wifi signal was strong

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't

the breakfast was amazing

property with well-equipped kitchen

parking area is difficult to enter and exit to much traffic and is nobody to help you to open o

had a bad cigarette smell, they did say they ran out of towels and that they were doing the laundry, i asked

the breakfast was exelent

we like people work here but breakfast is not good enough. location is good and hotel is clean.

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

breakfast is amazing

another nice touch could be to include a small play area for kids something rustic like a swing, a slide, or

wifi worked. staff nice about calling me a taxi.

they don t have a phone in the room, how can they say on their web site that they have room service

just need to sort out the wifi situation

room was out of range from the wifi, but my us at&t data plan worked perfectly from my room

was never able to connect to wifi

many light did not work, the wifi was horrible, asked the reception desk for help on the wifi, they sent the

location, central ac, staff was kind, the kitchenette with mini fridge, wifi

for first few days were not responding to out complaints we had problems with wifi almost everyday

hotel not offer breakfast, but the room have kitchen with equipment and about 200m is the next store buy what

for normal room you should share the kitchenette

liked the bar downstairs, room arrangement and kitchen supolis

confortable apartment style accomodations that include breakfast buffet and wifi

wonderful!!! great accommodation, breakfast, wonderful staff.

tv and wifi

room service was very good .food was ok .staff was helpful.

also, there are no air conditioner, boiler, tv, and enough kitchen utilities in the room

only positive thing was, that wifi worked normally

it was a budget place, we had to buy soap for the bathroom and kitchenette, but there was a grocery store a

the kitchen had a hob but no pots or pans (not a problem for us but maybe it would be for

usable kitchen but nothing in it to cook with

good location, breakfast good, nice roof garden, friendly staff

breakfasts were great and made to order, which was a nice touch

the bar in the rooftop play live music until 3 am on a weekday:

central location, nice tarrace, very good breakfast

wifi poor

the continental breakfast was limited, and the treadmills in the gym did not function.

gym upstairs, breakfast is great

room service available , room decoration could improve

gym room is on construction

amazing room, very clean! very happy with the location! big plus for a free wifi in the room.

fact that i searched for a place where my pet was available and when coming out of hotel they charged me extra

staff was friendly and helpful. everyone was amazing. room was great for traveling with kids.

good parking facilities! nice rooms.

breakfast was great

free parking and free breakfast...very nice rooms.

a lot of space in the room, two tvs, a small kitchen

breakfast is very simple but yogurt, cereals, bread and coffee so good to start the day and served

apartment was two bedrooms very comfortable, small kitchen and washing machine

hairs left in all bathrooms and kitchen. terrible!

breakfast bar if you can call it that was the worst i ever had, it had nothing construction in or

easy check in with access code, property is in a beautiful area of polanco really safe and pet friendly