been there for 8 times i liked everything, some of the staff in the spa were not very helpful on the front desk but they warmed up as the week went

resort, great layout, pools, perfect beach, kids water playground, really nice rooms and loads of good restaurants on an all inclusive deal

check in and check out was a nightmare and my kids where frustrated and not happy

we didn't like that the room service options were so limited and the room was not soundproof.

the scores bar also had great wings

the wide range of food the swim up pool attached to balcony and bedrooms

you could not go to get breakfast in your swim and cover up and then go to the pool they would refuse me entry

you could not go to get breakfast in your swim and cover up and then go to the pool they would refuse me entry

gym staff seems like asking questions is bothering them lady at spa could have been upfront about the extra cost for reflex on hands - before i purchased the

the breakfast was good a lot of different options and lot of flavors.

room service took over 2 hours to come

breakfast was a feast with a wide variety of options

we also asked for water to be changed in the plunge pool, but that didn’t happen

so need to pay $30 every time you need to go to the supermarket, buffet not so great, the gym was small with dated equipment

the restaurants (the beach club) was closed for refurbishment (along with a neighbouring swimming pool)

we loved the plunge pool on the balcony of our villa, which was overlooking the beach

not by water but not a issue. shuttle provided

hotel provides free shuttle bus to partners hotels so access to beach is possible within 10 minutes

bar shuts very early

pool was not large, but because of covid the hotel had low occupancy which ensured we often had the

the shuttle service between the properties was a bonus

on the breach and the water is calm, you can have kids in the water without being stressed about strong waves

the pool area was always clean and the beach right on the resort was amazing

the restaurant on the resort is good and you re also able to take a shuttle to the bay gardens hotel or inn to try their restaurants too

service is great. facilities are in close proximity to the town. great shuttle service.

the shuttle between the resort and hotel was super convenient

when we had questions about the gym, their restaurants, and the pool, each person was friendly and helpful

m for a room overlooking the pool as our view wasn't the best

wifi did not work very well otherwise everything else was very good

wifi could be more accessible in cabins

rooms modern comfortable bed excellent gym great

kitchenette could have been better equipped

great bar with ww2 aviation theme serving drinks and food

hotel could not fault it staff so friendly onsite cockpit bar and restaurant an added bonus, outstanding

lots of great onsite facilities including a pool and the possibility for yoga classes and much more

we had breakfast included each of the 4 days asked for lightly done eggs which were always then over

the free entry to the water park was fun

there were so many pool in different locations that it didn t feel overly crowded.

we were in a quiet room but our kids room was pretty noisy

gym could be better equipped & if you are serious about using it then you will need to book in

breakfast, lots food and drinks to choose from

really appreciated the effort made at breakfast and complimentary birthday drink the night before

tight parking spaces.

it was very embarrasing that no soap or gel was available for showering

door to the hotel and you have to walk over the road to the hotel for everything, including the bar as this was no longer open

the pool was just 3m deep. not for swimming it should be stated when selling it.

loved the lily pads in the water to lounge on

my kids in their 20 s loved it as much as i did

upgraded to hilltop villa with infinity pool

there is a lot of noise everywhere: lawnmowers and blowers every day starting at 9 am, aqua gym with huge speakers, loud live music also in the restaurant next to the appartments area

location and staff. spa 10/10.

most pools closed at 6 pm, with one adult pool staying open until 8 pm.

loved the suite. loved the staff. loved the breakfast. loved the water activities.

breakfast was good, all meals were, infact everything was great

would definitely recommend a massage at the spa as well

adults only and family

it was wonderful having the kitchen and we took full advantage of it to cook almost every meal when around

having a well-stocked kitchen with full-sized fridge and balcony overlooking the ocean on beachfront property

perfect for families - huge kitchen, bedroom on both sides of kitchen

i have to find anything i would say the pool was a bit small, however it was beautifully designed and very nice

a small bar would also be nice to enjoy drinks and snacks while sitting on the beach or near the pool

breakfast was enjoyable and the staff serving us individually giving you attention

the hotel has 2 big swimming pools, drinks served at the bar were delicious

as much as i love children, it was great to be in a small adults only complex , certainly appreciated by the mid aged/older travellers

breakfast and dinner switch up and they’re very good, the cafe has great food as well

its proximity to the airport and shopping area. fantasic view. i enjoyed the gym.

very clean room, with a big balcony, kitchenette with many things, the view very nice, the staff very helpfull

there seemed to be enough sun beds both around the pool and on the beach

the ferry to the road/taxi and other ferry provided access to a range of restaurants and bars which made the whole area interesting and provided variety in addition to the excellent

the bar was not noisy but still had a fun atmosphere

old pan in kitchen to cook

the room, as the hotel was fully booked (the first lie, as it turned out), but we could use the spa facilities to shower before leaving

service around the pool could have been better and the dinners at the grill could have been more consistent in their

very good breakfast

our personal assistants tricia and chris were amazing and arranged our trips and spa treatments so quickly

the location was spectacular, the swimming pools huge, the view of the boats and bay was beautiful, and the landscaping was filled with

tv was not working but this did not affect our stay as we had ipad and the wifi was good and we didn't spend much time in the room

issues is the intermittent wifi internet connection, but as far as i can tell that is not their fault, but part of living on

the kitchen was well equipped for self catering, and included a coffee machine which is always

road, a couple of minutes drive up a steep and twisty hill from the harbour

ich had free parking available every time we went down - i d definitely recommend a car for this property and

the people were friendly the ocean was beautiful the pool was clean and food was

the views at breakfast and dinner are great

breakfast was wonderful if you wanted to just do the complimentary as it included fruit, pastries,

only thing we would have liked was a microwave in our room for our room service food and leftovers from our meals, and a few more snack options in the store in the

invoice is itemised but each line has the same description so almost impossible to check room service breakfast was cold no drinks in room - have to order room service and wait miles from

are never going to find a pool with such an amazing view anywhere in the world

there was a snack/ bar area where beer and alcohol was served in a relaxed atmosphere

the bar and the restaurant could be kept on longer for dinner.

there was a dinner option on the spot

the infinity pool view

food was great, staff was super helpful, the sunset from the infinity pool was magnificent

loved the pool with the piton views

breakfast choices are rather limited

the spa was really nice and relaxing

breakfast was complimentary

staff (especially onion), great location close to the local town soufriere, great restaurant for breakfast and dinner

name) - the restaurant is quite good with a local and international menu - the cocktails in the bar are

breakfast was great with the best banana bread on the island staff were all super nice and helpful

location was excellent, the view of the piton from the room balconies and the pool area was beautiful

great and filling breakfast options offered

wifi didn't work in my room

ocean view room was spacious and mostly quiet with good beds and very good wifi

the wifi was very inconsistent which was a huge inconvenience.but the staff was really nice

intermittent wifi

wifi was weak

at the tamarind villa with private pool

fact that we had our own pool & it being so private

lucia, and in the hotel it's no different although they do offer a free shuttle to the nearest beaches

didn’t like that the breakfast included in the price was limited to certain options

breakfast on 2nd morning was much improved when compared to 1st

i think if we ever stayed again, we d bring our own dinner and make use of the well equipped kitchen instead

feel like one, which is so important to us, but does have the added bonus of an exceptional breakfast (american, continental or st lucian) served in the courtyard restaurant and support of

room service charge was astonomical

breakfast is heaven.

should be couples/teenage kids, not suitable for small children

great location with a pool and beach within walking distance and the other

peloton bikes in the gym were unusable due to inability to log on to software

spa location is great and but the treatment left a lot to be desired - pricey and did not last the

everything from the lighting, to the beachfront access to the heated pool was beautiful

the hotel does not manage families with screaming kids