the interior and all of its details, clean rooms, perfect outdoors and pool

staff attention, breakfast quality, qty and variety

lovely pool and grounds

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

the wifi in the rooms is very difficult to connect.

wifi connectivity was lacking

i like the pool and the restaurant is pretty good

star medica where i see my drs and this time was here for surgery-rooms are always very clean and room service

phone in my room never worked, so i could not order room service; the laundry was not picked up, and the

excellent and attentive hosts, providing best freedom feeling, super tasty breakfast fulfilling all wishes

wonderful room, really friendly staff / owner, easy parking

awesome breakfast - best omelette we had in 4 weeks in mexico + really good coffee + home made delicious

breakfast to order from the cook

breakfast was great, setting was wonderful

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

private little pool is very useful

the spa is small and don t have enough staff to have availability for services

the food was excellent the pool was very relaxing and the spa was the best experience

wifi in the room was weak

beautiful setting, everything top-notch. comfortable and peaceful. breakfast made to order!

still around merida, great spacious and modern room, quiet for the best night sleep, home made breakfast, parking

the pool was not clean

superb coffee the pool was perfect

merida, great spacious and modern room, quiet for the best night sleep, home made breakfast, parking available

spacious, good ac, parking, the staff is friendly and helpful

the room, swimming pool and breakfast area were clean. the staff was courteous.

free continental breakfast was good value

pool wasn t clean enough

big and clean rooms, nice beds, clean swimming pool, friendly staff.

there's a laundry directly below the hotel run by the owners and a cute coffee shop on the corner

we asked about it at the laundry next door and it was the same lady working at both places

very helpful stuff, really large room, excellent service, enjoyed the pool of the hotel, great location: grocery

wifi was good, clean pool, staff was good, the only thing that i didn't like was the noisy ac and the old

weak wifi

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

had kitchenette but no utensils

was a full breakfast menu and all of the food i tried was delicious

the choice and quality of breakfast is second to none

very strange breakfast deal

pool was horrible and not maintained

nice bar and restaurant, warm and professional staff

kitchen not equiped (no pan or pot)

i didn t take it, because nobody tell me, about the breakfast or coffee

the kitchen should be better equipped, as many basic things are still missing

nice sitting areas near pool

bedroom suite with kitchenette

swimming pool; side of a

good location, near paseo montejo ample parking lot friendly staff

and the only thing that disappointed us was the pool

it was ok for a 2 day stay. parking spot

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

was disapointed because the pool was not available

the private pool isn t as private as it looks in the pictures but still a great spot to hang out and cool

the garden is pleasant and also the little private pool in front of the room

no blankets, just a sheet, a pet peave in mexico

the wifi was not working during our stay

also, the plunge pool was empty due to a faulty pump

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

bed very comfortable pillows excellent.the pool is so nice and sheltered.

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

first room i was given was a king, but the view was terrible, because it overlooked a parking lot

swimming pool is excellent

check in and out was very easy. loved the beautiful pool.

location, service, staff, value, gym

i liked my room location and its easy access to breakfast and any other meal.

in merida, the rooms were big , comfortable and well equipped, staff were super attentive and the breakfast was

best. breakfast. ever! gym has sufficient equipment. massage at sauna was good.

good wifi connection to work

rooms was perfect, breakfast. pool

breakfast menu at the hotel is limited

they wanted two days and $5 to wash two tops if i wanted laundry, even though i asked early morning

loved watching the parrots in the trees from my balcony, plenty of hot water for shower, decent breakfast

i wish parking lot had a hotel entrance

picked this hotel specifically because it has a gym but the equipment was very outdated and didn t all work

also i could not get wifi in my room

the pools was not working.

access to a gym

seems we got unlucky with the room, as it was right next to the laundry and was very noisy

breakfast was a very delicious way to start the day

- the room is on the main floor and faces the pool and shares a wall with the common room, so we can hear voices

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

the included breakfast was too little and the price is a little high

we got free wifi because we had the club card.

the gymnasium is really ridiculous

room service guys were great too

the facilities of the hotel are good (pool, gym 24 hrs, business lounge)

great for the city on a business trip breakfast was a great spread but too much to eat every day bar and pool

the breakfast was also delicious

great breakfast

benjamin is very welcoming, always available. very good breakfast.

the pool is refreshing and the breakfast is tasty

pool

pool is useless and the girl on the counter is a bit money oriented.

there is no proper parking

nice pool, great breakfast place attached

no seats by the pool, and it s sort of more of a large tub

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

nice interior with kitchen but hadn t use it (no butcher shop nearby). close to a oxxo.

quiet and shady property with a small pool, kitchen, and good neighbors.

quiet and shady property with a small pool, kitchen, and good neighbors.

in the kitchen and the bathroom, new ceiling fans, ac, good mosquito nets, and a very strong wifi

loved the place and the pool

room is new with good facilities, and there is a parking lot

very comfortable room and good pool. staff very friendly and helpful.

i encountered were friendly and helpful - easy and quick check-in and check-out - there is a pool located on

friendly staff, great location, comfortable beds, good wifi, very clean

- weak wifi

the rooms could do with a lick of paint, the spa was closed (which we were informed about beforehand), however

good value for breakfast.

pool was cold - so we didnt use it. no windows in the actual room.

plus, the pool is gorgeous

pool needed cleaning

the cute little pool was nice

the gym is simple but very nice too

the staff were excellent especially raul who served our breakfast

pool needed more maintenance, a little small

breakfast was delicious and always served

free private parking - good wifi - clean bed - enough place for luggages in the room - kind stuff in the front

it was so old and the gym was neglected.

free parking was also great as we had hired a car to travel out to dzibilchaltun and mayapan

the gym facilities were outdated equipment and dirty

the pool and gym are quite small so you have to pick your moment

the staff is well trained the breakfast is delicious, and the service is top

beautiful pool

loved some down time in the pool area

restaurant was closed, breakfast not available. no vibe, was like a haunted house

it has a private parking space and a patio with a cold swimming pool

the hotel as a covered parking lot, which is great if you have a rental car

the private parking spaces are convenient

pool was lovely after my flight

parking in the city

it was clean, comfortable, good wifi.

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

good bar service with cocktails

lecanda is an adults-only oasis in the center of merida

beautiful hotel. stunning pool.

perfect set up. pool, rooms and breakfast area

wonderful. great fun for the kids. lovely place. very comfortable suites.

could have better gluten free breakfast options- otherwise the breakfast was very good!

we thought expensive especially as breakfast not

breakfast has very limited options. pool needs cleaning.

breakfast has very limited options. pool needs cleaning.

very clean. friendly staff. nice pool. have stayed multiple times. best place in merida.

small but well equipped gym, whole hotel had a nice feel to it and the receptionists were very friendly

good food, great pool and bar nearby

restaurant only open for breakfast. no bar or food available later

wifi didn't seem to work and my bathroom sink was leaking

the breakfast was fresh and delicious

the pool is okay for swimming but not great but as per above there are other options

design , pool,

rooms, vip service, relaxing common areas with a pool

start off your day with their delicious breakfast and head out to explore merida from this convenient location

nowhere to hang wet swimsuits, no bathrobes for going to the pool

we were then sent to a suite with kitchen and two rooms, one of which was a complete mess with bed frames tossed

free parking and the security were also excellent

cocktails and breakfast are great

we came - only one bathrobe and slippers, one chair on balcony, no knife and cutting board for kitchen - eventually

additionally the wifi is very spotty and barely functions

they made us a fruit breakfast to take out at 5

has plenty of space in the parking area

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in

there is a roof top pool

we used the laundry service, it was 150 pesos

location is great! everything is new and clean. wifi is good as well.

the rooftop pool was beautiful and a perfect, relaxing escape

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

kids were screaming until late at night at the pool

also i asked for a salad roll from room service

room service was tasty as well

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities

the staff was amazing, the pool was cozy and great location.

wifi in one of the rooms was low in signal. more fresh fruit with the breakfast, please

very comfy beds, breakfast was great and the pool looks sooooo nice.

small, quiet, clean, friendly staff, great breakfast

breakfast each morning was great

the kitchen was very helpful

decoration, the murals, the pool

wifi is a bit spotty and unreliable

the wifi was good

we booked a room with a spa bath and could not use it as it had cold water only

nicely decorated with a beautiful garden, swimming pool, and a delicious breakfast

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

if i had to mention something it was the pool service could have been quicker

clean and nice and ventilated interior patio. sorry we didn t have time to use the pool.

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a

small place but no big courtyard and pool 5 blocks away

there is a well equipped kitchen for making breakfast or lunches

no pool but you can use the one down the street at nomads

little hidden gem, right in the centre of town, easy parking, warm welcome, most beautiful communal area and

care is taken to make sure the reception area, dining area and lobby area, pool and rooms are clean and well

also there is a laundry accross the street and places to eat local food at a very reasonable price in santa

would have liked use of laundry facilities.

the wifi is good

wifi worked very well, city center is just a few steps away, you can park in front at the street

there is a small bar and you can get cold beer, wine or a margarita

we had to leave early and they even organised breakfast for us with a taste of local fruits and beautiful home

lovely breakfast and the bar at reception was great for a few drinks in the evening.

after travelling for many days we needed to do laundry

poor advertising availability of parking meant that hotel was initially not considered

breakfast was also fantastic and staff was very attentive and nice to us

great staff and beautiful open sky tables inside with bar and restaurant

the pool was a great way to cool down midday

the breakfast which was included with the rate was delicious and abundant, and the cooks were very nice

breakfast,location.

included breakfast and update room with refrigerator and microwave as well as inside of the rooms because

the breakfast

the pool schedule, closes early

- good wifi - beds were comfortable - free parking - water pressure in shower was good.

lets the hotel down - badly - is the wifi and (un)willingness of staff to resolve problems

furniture/decoration is very old (and this has nothing to do with colonial style), wifi didn t work

lovely pool

the staff was friendly and the parking area is secured with a gate at night

the living room furniture and bar area could have been better arranged and better stocked

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

wifi is only available in the lobby area

is very centrally located, small but lovely swimming pool for small kids, and the staff is incredibly helpful

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

location in the center of merida, with free parking

breakfast was pretty small- kids cereals, fruity, rolls would have loved eggs/pastries.

we enjoyed the swimming pool

lovely pool

the pool was big and nice

they offered the best breakfast we ever had at an accommodation and even offered to prepare things that were