the breakfast was also delicious

breakfast was fantastic

very good breakfast included

breakfast was grea,t made with love and care

the pool is refreshing and the breakfast is tasty

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back

the interior and all of its details, clean rooms, perfect outdoors and pool

staff attention, breakfast quality, qty and variety

lovely pool and grounds

good breakfast

a must come back in summer to use the pool

large parking lot

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from

delicious simple breakfast. good wifi. privacy. loved it

room has its own pool

the private pool in the room isn t usable it s dirty and the water is stagnant

average breakfast which was pretty overpriced for what it was (lunch and dinner were very good though

was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

beds were a little hard and my son also cut his foot in the pool due to broken/missing tiles.

oz has lovely gardens, a great pool, and is a good concept for groups travelling together if the main house is

the pool and jacuzzi in the garden areas are great

the mini cenote pool and jacuzzi were clean and nice

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so

quiet and shady property with a small pool, kitchen, and good neighbors.

quiet and shady property with a small pool, kitchen, and good neighbors.

new and super clean apartment, with all the accessories needed in the kitchen and the bathroom, new ceiling fans

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

there's a laundry directly below the hotel run by the owners and a cute coffee shop on the corner

we asked about it at the laundry next door and it was the same lady working at both places

the grounds were beautiful, and the spa was a real treat.

is a noisy kitchen extractor fan above the old house affecting the breakast terrace and (smaller) pool area

the pool is dirty and it's facilities are run down

breakfast - which is simply described as eggs, toast and coffee - was amazing and needs to be sold

another day asked for a massage at spa at 9am and nobody was available until 12pm

wifi speed

breakfast was served every morning from 7 to 10 a

designed ambience, nice swimming pool, kind staff, good breakfast, 5 minute walk to the cathedral (centre)

spotless room and outstanding swimming pool

the breakfast is a continental one. i will expect more mexican food!

the onsen/warm pool is absolutely lovely

location, perfect design of the room, and even a complimentary breakfast was provided

breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

hotel itself is really great, bar well equipped and the staff super friendly and knowledgeable

breakfast perfect

lovely breakfast and the bar at reception was great for a few drinks in the evening.

it was noisy kids running up and down the corridors all night

the location was central, they have swimming pool and the staff are friendly and helpful.

good wifi, nice pool, big rooms, good shower and good location.

staffs are generally a little bit poor english speaking. wifi is sometimes stressful.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get

the breakfast is served in a big table, which is great for sharing travel tips with other tourists, it

i was there to work for the week and the wifi was also extremely high speed

the kitchen was very helpful

breakfast each morning was great

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the

parking is off site,

breakfast was also fantastic and staff was very attentive and nice to us

we had an early bus to catch at 7am and they prepared a breakfast to go for us without us asking, and before

very clean, the breakfast options were great and the location was very central and the hotel has parking spots

breakfast was included and delicious

location clean room air-conditioning parking terrace/balcony (for some of the rooms) good, decent internet/wi

there was no wifi and when we asked he didn t help us

the pool was lovely too and the staff were helpful and friendly

now the only negative thing about the hotel was that the pool was really warm

slow wifi and loud street noise

convenient free parking

if you request in advance you can also join yoga every morning or book maya spa services

they accommodated us to what ever we needed and let us enjoy the pool pass hours

parking lot

grand hotel and so clean. location was good. love the pool here.

wifi cuts in and out - by not a major issue shower quite often not warm but common in mexico

swiming pool with a view on the oldest catedral in america!

the hotel has room service as well for such emergencies, but i didnt use it

isn't special - and while the hotel staff is particularly nice and friendly, the bar staff doesn't really stand

were told that it was low season [first week of march] so there was no room service

recently refurbished in historic style by the grandson of the original owners, who sets a high bar for welcoming

breakfast packs and towel pack for going on tour early the next morning (complimentary)

needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant

were absolutely beautiful, room was a credibly clean and comfortable, and breakfast was delicious

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the

the shared kitchen facilities were an extra bonus

if you have laundry to be done, you're on your own

access to kitchen including fridge

the wifi speed and latency in my room, was not good, it might be better in other rooms, but they could

small place but no big courtyard and pool 5 blocks away

very nice staff, big room, very clean, hot water, good wifi and great location

wonderful place with a beautiful pool and garden

it was quiet and had private parking

free parking for guests and cute pool

only there was not a fridge and wifi was not the best to work

quality for breakfast, eggs and fresh fruits are awesome

the wifi signal in the upper floors is quite poor or even unable to connect

delay in room service and the valet parking was complex but that was due to the light event in the city

the patio bar and restaurant area is beautiful with lovely views over the high hedges

breakfast was delicious as

inted out on our city tour as the first ever hotel in merida), quite rooms with very fast wifi

poor wifi and loud (facing street)

no parking at all

we even got our laundry done which was a treat

large rooms with good ac and wifi

each room had a unique wifi access code

great location - the staff was very nice and friendly - parking was included, although it was a 5 minute walk

fantastic hotel, i liked the swimming pool and the rooms

very central localisation. good wifi.

the wifi was perfect, and so is the location with all of the restaurants around

the door was old and thin and kids in the pool was yelling and screaming a lot, felt like they were in my room

breakfast not included even though it says it is no parking

of wifi in the family room

, it was noisy with kids

the truth is that it is a good hotel, clean rooms and pool too

lecanda is an adults-only oasis in the center of merida

chairs would be nice by the pool and if they brought refreshments

the laundry service we paid for was ok, not great

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day,

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

if i had to mention something it was the pool service could have been quicker

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

perfect and comfortable place to stay, close to the center, ask hotel for the free parking around the

we also loved the breakfast and spacious rooms

wifi was very unreliable and at times could be out for hours every day.

a cafe round the corner, where we bought croissants the evening before, and then had them for breakfast with

secure parking for car

stayed with 2 kids in the hot summer and really liked the hotel

wifi throughout the building, a little shaky at times

the staff weren't very helpful with transportation, laundry or attractions.

walk to loads of restaurants, parks, laundry, cafes, outdoor restaurants

it has a bar and restaurant attached with lovely staff and good food

the rooms are older, but the pool & courtyard make up for it

wifi was also really good

wifi and air con in room worked well

they initially refused to accept our credit cards and didn t allow us to leave our kids and belongings in

the wifi and location

the environment was beautiful (design, architecture, privacy, roof-top pool and bar) and proved to be a great

we also enjoyed cooling off in the pool

beautiful attentive staff delicious food beautiful pool

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with

door to the beautifully designed rooms, excellent food, delicious cocktails, and lovely rooftop pool, this is

the building is historical and the pool makes it all even more cool

apart from the wifi which wasn't strong enough to reach the room, everything was good !

wish the wifi was better in the room

was hot, location excellent, wifi very strong

and wifi was very poor in our room

breakfast

wifi is a bit spotty and unreliable

enjoyed chatting with servers, octavio and felipe. simple continental breakfast, all we wanted.

free parking locating in a guarded and closed garage that has space for maybe 8 vehicles

there's secure free parking too

the swim pool is rather a 2m pond, haven t seen anyone inside

pool is more a dunk bath. it's very refreshing, though.

was cold, wifi was mediocre, there were only two towels in the room, none for the floor

the pool is minuscule and down another flight of stairs

there is a small dipping pool but i did not use it

location is fantastic, and the pool up top is such a nice lookout point

the room and the rooftop pool, there s no bar, restaurant, no breakfast - just a few in house amenities

pool could have been cleaner and there were renovation works we weren t told about

location is great! everything is new and clean. wifi is good as well.

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

the wifi didn't work well (or at all) in our room.

a nespresso coffee or tea machine in the room but the small restaurant does provide poolside or room service

breakfast was pretty good

there is good wifi everywhere in the hotel, and also in the park next to it

room felt a bit stuffy and you could hear music from a downstairs bar until quite late at night

open the pool at 10

location was perfect , there was even a small amount of parking at the back

wifi signal was a bit weak

parking included

location , family oriented, clean , parking , staff

great, and delicious breakfast

i was near the kitchen and there was a bit much noise at times, but not bad, nor late.

breakfast fruit was the same every morning.

do some yoga on the rooftop terrace or just hang in the hammocks at the pool

nice location, really good breakfast and nice people

good wifi

i heard there is a pool, but didn't have the chance to go to because didn't have time

location was perfect, clean rooms, free wifi.

beautiful roof top pool to chill at the end of a hot, sweaty day

the pool was a bit dirty.

breakfast could have been better. too cold in communal areas - air con way too strong.

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and

has plenty of space in the parking area

the wifi was very very slow.

limited breakfast options if this is included in your price, unless you want to pay more

could have had free breakfast and a laundry service but great value for money

no wifi in room (but comfortable sofa on landing with a decent signal)

wifi service was a little spotty at times

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were

location helpful staffs strong, fast, and stable wifi nice internal common seating

the wifi was iffy, nothing at all in the room.

wifi worked well

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

location, pool (small, but refreshing and clean), nice courtyards too

perfectly located in the city center of merida with cute little patio and a small pool.

it s pet friendly and the people owning and working here are very kind and accommodating

spacious rooms, nice sitting areas with pool

top service! great location and very good room and breakfast

it - most comfortable bed ever, it's like sleeping on a cloud - air conditioning, shower and wifi are great -

breakfast was really well prepared

wifi not working from the room, a/c was way too loud

hotel is clean and pool was nice extra

bad wifi - bad smell in the bathroom - noicy - wrong informations about check-in and check-out time on

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

cute hotel with a pool, well located, offered tours aswell, 24h reception

wifi really good

helpful staff and good wifi

great all around, ask for room with wifi working in it.

pool is very confortable room is spacious and nice air conditioning was very potent and confortable

i never saw the pool they supposedly had

also, the plunge pool was empty due to a faulty pump

no blankets, just a sheet, a pet peave in mexico

the garden is pleasant and also the little private pool in front of the room

the wifi was not working during our stay

the private pool isn t as private as it looks in the pictures but still a great spot to hang out and cool

the breakfast was too small

on site attended parking lot

- good wifi - beds were comfortable - free parking - water pressure in shower was good.

breakfast and flavors of the meals were simply delicious

it was downtown, and parking was good

location and parking so i slept in the car because the room stinky mold

the free parking felt secure and was next to the hotel

very difficult to use the parking and is only for four cars

we were surprised to have a tv in the room and wifi offered, although the wifi did keep cutting out

wonderful helpful staff, clean rooms, concern for their customers, great location, pet friendly

swimming pool; side of a

i also loved the private rooftop with the private pool of our deluxe room

the wifi works perfect

the pool did have leaves in it

the pool could be open a little bit later would be great.

the wifi was amazing and the staff were great

place with a very nice pool area and small breakfast area that served a very delicious breakfast

pool area was wonderful and our room was spacious

rooms was perfect, breakfast. pool

parking was

no pool the worst part is the small parking lot the night shift staff bad behavior, i did it feel peace in

nice pool and patio

the tv wifi needs to be upgraded from cable to internet tv

shower head didn't work properly, gym is almost nonexistent and no water in the rooms

parking was poor and thought breakfast was included in the price i agreed on

coffee pot in room but nothing else to make coffee. wifi was not good on 2 nd floor.

parking is a block away, not right at the hotel

quiet despite being in the city centre and the pool was fabulous

the parking is not at the hotel, but it's very close

very cute bar with friendly staff in the other section

check out bacchas wine bar next door

option of valet parking or parking in the street

charged for hot chocolate for kids whereas coffee was free - somewhat

pool was cold - so we didnt use it. no windows in the actual room.

: amazing breakfast, beautiful well designed hotel, the chocolate bath soap, comfy beds, the bright pink

location, beautiful design, rooftop bar, delicious breakfast, nice swimming pool, friendly staff, spacious room

blanket got lost when they cleaned the room, it probably got tangle and went on with all the laundry, despite

location, friendly staff, super.clean and decent breakfast

the staff was really helpful, and room service was great

well situated, clean, nice little pool to cool down, nice staff

not eat breakfast