the pool is a great way to relax and refresh after a long day in the florida sun

all the are very pleasant but thanks tammy for giving me a shirt when my clothes where stole from laundry mat not here the big one on lee rd

laundry area and nice pool when it’s open

laundry area machines were broken

laundry,everything

easy to access a good free breakfast and rooms are very well kept

pool was great. hot tub didn’t work.

very quiet, breakfast was great, check in and out quick

the pool and jacuzzi could be bigger.

the room was nice breakfast excellent will stay again

hot breakfast in the morning was excellent

we would have liked a pool. breakfast could have been fresher.

breakfast and location.

i have no complaints. i think it was one if the better breakfast buffets we have had at a hotel.

full bar with happy hour in the

a great wine bar across the street

noisy (based on location outside bar with live band playing until midnight)

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

the hotel does not have a restaurant or bar but as it is situated right in the centre and surrounded by restaurants and cafes that is not a

property the insulation isn’t super great and it is right next to the train tracks and a loud bar with music

loved the pool and gym

great location, gym and pool

art, location, gym

was awesome, great bar with friendly bartenders and comfortable atmosphere

lovely property has it all- updated rooms, great food and bar, excellent staff, beautiful pool and gym

nice bar and fish and fries was delicious

were great, the bar downstairs is great

comfortable bed, spacious room, pretty well equipped gym

pool was closed early and the parking garage gate was inaccurate.

great blackened mahi sandwich down at the bar

the pool was amazing! the bar food was great

although i didn't use the gym, it looked good

the shuttle drivers were the best

we loved the grill and bar at the hotel

pool area is small, but we made the most of it

shuttle service

the room was great and very comfy. kids enjoyed the pool.

kinda noisy. we could hear almost all the traffic in the hallway, kids yelling etc.

loved the restaurant! food was terrific and room service was superb

for me it was worth it for the area since close to orlando magic game i was going to with the kids

early check in is why i like that hotel best

i like their gym

gym

no room service was no good...

pool could look a bit nicer, the hotel is already very beautiful and the pool just looks sort of

the staff was amazing and very helpful to me my wife and kids !!

the gym is open 24 hrs

starbucks was available, the tv was nice, the gym was nice!

they have a pool and gym which is always a plus

pool and the gym

pillows were thin and the hotel room i stayed in was right next to the pool and gym

the roof top pool and gym were also nice

were very comfortable, roof top pool is very nice

pool and the gym

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

room service served in a bag in plastic containers. no very classy.

room service was pretty rough

not a kids friendly hotel nor area also note: lots of hidden fees, false advertising, etc

pool was unavailable. the are renovating it.

is convenient, appreciate the free parking and breakfast

the only thing to me that could've been better was if there was a pool ha!

breakfast was really great and thought out for a continental style morning

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from the staff and

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

love the free happy hour bar and location

breakfast buffet was great

room was located facing the pool on the 3rd floor and after midnight there were still people in there and it was loud

please explain how to connect to the wifi by check in, it is not self explanatory.

very nice room, very comfortable bed, free drinks and free chef cooked breakfast was awesome.

had one continental breakfast by room service

pool was super crowded

nice bar with great cocktails and live music

cool vibe - lobby bar and restaurant.

the pool,fitness center and spa kept us relaxed and fit for our stay in orlando.

no restaurant just bar and breakfast only

loved the spaciousness of both our room and the lobby bar area

lounge, pool and bar area

the pool and bar area was modern and comfortable

all the employees are friendly and helpful, there's a pool outside, a bar with nice food and great variety of drinks, there is also a pool table you can

pool

my kids ran around with no shoes, and their feet were black within a few mins

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early morning to

paid for breakfast

i love everything about it they have a pool

heated swimming pool,gym bar free parking plenty of space big room and comfortable bed

we got no room service available nor was our cleaned with new towels and wash clothes during our stay

this is the hotel to stay at in altamonte! very clean, staff great, and nice pool/jaccuzzi area.

though you serve breakfast for a cost i think for the price you pay for a room breakfast should be included, most

pool was great and secluded from the rest of the

laundry machines kept my money twice, it wouldnt work.

breakfast items has to improve

spacious room. nice staff. used the gym.

to downtown by car, big room, clean, friendly concierge services, pool

parking free and delicious breakfast atmosphere pool area super comfortable beds

room 19 next to the gym was very noisy.

indoor pool, larger gym facilities, more food options

room was next to the gym, room 19 and you can hear all of the people slamming the weights on the floor

unfortunately we did not have the opportunity to experience room service or what seemed to be an excellent restaurant which was always busy downstairs

the wifi did not work unfortunately

lots of kids playing outside in the hotel.

definetly not good place for the family or small kids

friendly, staff was nice not happy about not getting my aaa discount pool looked very clean

even serve a continental breakfast it is definitely a no-frills hotel but they do have a clean pool very clean rooms a very friendly

clean and friendly. great location. the pool was clear and the patio was beautiful with flowers.

the pool was really nice. my room was newly renovated and nice

parking lot is a mess, but obviously they're doing renovations, so that's expected

the dryers in the laundry room aren't hooked up correctly so the machine takes twice the time to dry

pool and waterfall was right outside my door

could have more channels and a better selection for continental breakfast.

charged me $10 extra to park because of my trailer

wi-fi, t.v., aircoditioner,laundry

the most modern, but great staff, great breakfast, surprisingly great large pool (i like to swim laps)

my son liked breakfast

pool out of order

only thing we didn’t like was that the pool was entirely in the shade all the time

overpriced pet fee, amount should be revealed at time of booking

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap, rates are cheap and only a $20 incidental charge collected by the hotel

location was excellent and the breakfast was fantastic, with a lot of options

the pool was great the staff was excellent. location was perfect.

kids had fun in the pool and we all slept comfortably

they let us check in early and then they let us have a late check out

comfy bed! free breakfast with lots of coffee!

lady at the front desk was very rude to me and my kids

we did not use the pool, but we did use the exercise room

i left and didn't check in was because i ordered two room one for me and my husband then my kids a room they refused to put us in a room close enough for me to be able to watch my kids rooms

the pool

the breakfast has diversity, we got coffe in our room and the rooms are clean

laundry was done and the hair in the wash cloth wasn’t taken out or washed again

pool was nice

excellent staff. quiet, nice gym and laundry facility. nice breakfast

in at 4 pm and could not nap because they were screeching to each other 3 floors below at the pool

have an ev charger on site

excellent facilities, gym, laundry, parking

breakfast was really

to covid the breakfast is grab and go items which is fine but there is no hot coffee

parking crowded need to slow down

was incredible and the breakfast buffet was great

that breakfast!!!!!!!!!!!!!!!!!

we arrived late at night, it was difficult to find a parking space

although the quality of the breakfast food was amazing, the area was definitely over crowded

the suite included a sitting area, and a full sized kitchen that would be great for traveling with a larger family

also, the breakfast buffet had something for everyone

breakfast was amazing

hotel has a nice gym.

great value with free parking, breakfast, universal park

enjoyed the pool and the breakfast the next morning

wish the pool was heated.

there need to get their children under control we stayed 4 floor hoping for quite didn't happen kids running up and down the halls bouncing off the walls it sounded like

breakfast is perfect for me, but not for my friend

the included breakfast was great and there was a good selection

also i tried to wash and dry my clothes at the on site laundry room

room was very confortable, breakfast was good and the location was just what we needed.

great pool.

good breakfast before hitting the park

staff was very friendly and accommodating, free parking, free breakfast, shuttle to universal

it was 8am on our check out day and the room service already knocked on our door to clean it.

i picked because it said it had a fitness center but it s not a lot to work with

the wifi worked great for our meetings

the parking was always available

shuttle buses to universal studios and breakfast.

the location, the kind and professional staff and breakfast. rose was exceptionally nice.

you can only get drinking water from the 3rd floor (gym) or lobby

good size room, free parking, great location for universal and very clean including the pool area

location was great and shuttle bus to universal studios was a bonus

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

waffles were great! laundry on site. staff was super nice. room was large.

breakfast was great with plenty of options

were told upon arrival that the pool was under construction and that we'd need to walk to the neighboring hotel to use their pool

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

there is also a shuttle bus

the breakfast area did not have enough seating and my kids had to eat outside with

the breakfast was delicious, hot foods and cold foods to pick from

on a positive side, the gym is in the 2nd building- ha ha

they had breakfast, a pool, a gym

the breakfast with very few options, i've been there before and it was better.

00 a day parking charge

my family enjoyed the breakfast there were options to choose from which is very important as some hotels are limited to

gunshots and more gunshots in the parking lot at 10:30p on friday 7/10

the pool was fantastic to use to stretch out after and before a flight, and after a long day of walking

laundry room with card access, not coin

was beautiful, gym pool a plus

only thing i didn t like parking was not good!

pool was too cold for my kids to use

breakfast could have been better, there was only an orange, muffin and apple sauce in a bag.

breakfast /service was excellent.

the breakfast was delicious and the bartender was super friendly and knew how to make a drink

charged $10 for the breakfast bar that at most hotels are free and charges for internet in room

i thought breakfast was included but it was $10

had breakfast vouchers

there were long waits for the water shuttle and not enough room on the first boat, but overall we appreciated that service

activities to keep the kids busy

lighting in the kids room was dim

great room service

the boat to universal, lovely setting, great pool for the kids

you can either walk 15 to 20 minutes or take the free shuttle to the park

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

the is a small gift shop for those you left behind and an indian restaurant as well as a bar for your favorite drinks

the pool and hot tub are spotless as was our room

fitness center can add mats where guests are able to do floor exercises and upgrade the television

wifi was $10/day

that security removed the kids that were supervised and adults from the pool and hot tub early.

wish there could have been room service for a 5 day stay

-arrived extremely early and they accommodated an early check in for us -the hotel is very clean, the housekeeping

game room for the kids and pool area was nice

pool was perfect and clean

breakfast

more conducive for families with smaller kids

i liked the bunk bed option for my kids

the whole wall opens up to fire pits next to the pool

was construction while we were there, the pool was closed and the elevator on our floor didn't work we had to use the side elevator

overall great hotel, but has not shuttle service as advertised

the property is close to universal with shuttle buses.

there was no shuttle to or from the airport.

the shuttle's fill up very quickly!

its less than half the price, but the shuttle service is a pain, and you dont get the express passes

fridge in room and free wifi everywhere

i did not eat on the property instead we ate at city walk but my boys ordered room service and they loved it so

walking distance to city walk and universal parks - or water bus or shuttle

husbands wifi wouldn't connect

perfect location to stay with kids and visit universal park.

i can think of other than i realize the shuttle to universal was a bonus but and it would’ve been nice if it ran a little longer but i

lovely pool

bar should be a bit more clear for non dairy items for coffee

location was so great and the kitchen staff amazing, especially maria lucresia (mami) and wanda

great location, the well stocked kitchen was a bonus! the beds were super comfy.

very clean and employees very nice , hotel had a whole kitchen

the kitchen is a plus if you want to do some quick meals to save money

size, kitchenette, beds, pool, outdoor fire pit, outdoor grill/ cooking area, proximity to theme parks,breakfast,

my family loved the pool

friendly staff, good location, clean, and good continental breakfast options

but something that was amazing for me was the fact they have a laundry that you can use with coins

hotel, excellent location, friendly staff, very good breakfast, nice gym, overall excellent

breakfast was good, it wasn't available when we needed it on saturday and sunday for our kids who had to get up early for a training, so that actually would have been more helpful

on-site coin laundry was convenient, as well

while they have a beautiful pool area with plenty of cabanas and seating, there was not hot tub.

liked having a bar right there in the hotel

my only concern was the cleanliness of the pool

i ordered room service and was handed a paper bag with my food packed for to go

convenient to the airport and shuttle ran every 15 minutes even at 4:30 in the morning.

breakfast was good and had variety

there was not a hot breakfast as stated in ad online but more continental

cheap... decent gym for this type of hotel.

room was big enough, great breakfast and very close to the airport.

free breakfast and each room has a mini fridge and microwave.

while we we were not able to enjoy the pool or the fitness room i did take a peek and the fitness room looked well equipped and the pool

great for grabbing something quick on the go or if you need something for kids

gym equipments were not adequate and the air at the gym was not cool enough

pool area is very nice

i recommend it, even though they charged me $25 for an early check in

the following morning i woke up and breakfast had ended

hot breakfast, laundry pool

the staff was friendly and the pool was nice however would recommend adding shading.

didnt have juice for breakfast for 2 days the machine was out of order on the 3rd day

old mattresses and paint peeling around the pool made it look trashy

the was hair in the shower, old bar of soap that hadn't been discarded with hair on it

no bar or lounge although advertising that facility

not get the wifi to stick

the line for the waffles was wayyyy too long, then when i went to stand there, breakfast was over & the batter was gone

pool area was clean

could ve had music at the pool when the dj isn t there.

made several requests like early check in and late check out and location of room

have been cleaner and some of the fixtures and fittings look a little tired - the free wifi is dire so don t rely on it if you need a strong reliable connection

with the express passes , beautiful and clean hotel was nice to come and get a rest around the pool and recharge to go back out in the afternoon

love there wasn t a mini bar in the room and the sushi bar is not authentic and long wait for food