i love everything about it they have a pool

breakfast, pool , and the beds are so comfortable.

the breakfast was well stocked and clean

breakfast could be better and a new juice machine

there wasn’t much option for breakfast

they charged to deliver room service.

i said no dude i need a new room,he gave me room the ground floor next to the gym:)) so it was nightmareud83dude22ud83dude22ud83dude22never will stay in holliday inn

loved location easy in and out room service did great job

informed about the amenities like the pool or gym area

didn't see any signs for the pool

super wifi very clean and very spacious. supportive staff.

i had a night cap at the bar and the bartender was absolutely fab

kinda noisy. we could hear almost all the traffic in the hallway, kids yelling etc.

the room was great and very comfy. kids enjoyed the pool.

variety of breakfast offerings. friendly and helpful staff

the early check in manager was very pleasant

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till after 11am

easy. nice apartments. good pool.

had to stay the night with door unlocked with kids

they could have offered a greater variety of fresh fruit at breakfast.

good location, very good pool, staff very nice

they have late check out, 12 noon

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

welcoming, good location for our needs. loved the pool and gym facilities.

pool was closed early and the parking garage gate was inaccurate.

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work commitments, however we were very impressed with the available

nice bar with great cocktails and live music

the bed was very comfortable. the room was very clean and the room service was delicious.

small gym, small pool.

as guests it would have been nice to have another option for dining

loved the swimming pool. tv had netflix. nice bathroom and room.

the pool was amazing! the bar food was great

work area, gym, clean room, comfortable bed, close to apartment transfer

clean, great setup, free shuttle service, food was good, coffee

space and bar in the lobby

loved the spaciousness of both our room and the lobby bar area

lounge, pool and bar area

the location of the pool, next to the freeway and orange avenue made it very noisy and a little hard to relax

large bedroom, with a lounge area and a kids area, nicely decorated.

great, spacious room. no restaurant but the food served at the bar is outstanding.

the pool was clean and relaxing

everything was very clean (which is a big thing for me) and the roof top pool is relaxing with a lovely city view

room was spacious and clean. staff were super friendly and helpful. gym was great!

to everything i needed roof top salt water pool coffee shop almost in the lobby loved the tall beds shower was

the roof top pool and gym were also nice

gym was fine

wifi gets disconnected after a few minutes of inactivity and you need to manually reconnect every

we used the hotels restaurant and room service for dinners and the quality was

enjoyed most the hotel having a laundry room on each floor

laundry washing machine was out of service

it was clean and comfortable, the breakfast was great. the staff was really polite.

parking free and delicious breakfast atmosphere pool area super comfortable beds

they accommodated a request for late check out

breakfast was adequate with hot and cold items

its not full breakfast. only few items and less items.

plus they love hotels stays and hotel breakfast

gym, swimming pool, coffee 24/24, breakfast, position

good location for universal studios, a nice room, and a pool for the kids after a long day.

liked the pool, the ample space in the rooms, laundry and the location

the gym could be refurbished a bit. the complimentary breakfast was ok but nothing to die for.

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

breakfast included, parking comfortable, pool nice, everything clean

also having a usuable laundry room for guests was very helpful

breakfast included, parking comfortable, pool nice, everything clean

breakfast was a 50/50 and our shower leaked all throughout the stay

it was 8am on our check out day and the room service already knocked on our door to clean it.

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

the breakfast was setup up by 6 am with a nice selection of breakfast foods

overall, a good value for a family with young kids

how about some wall sound insulation - have you ever had noisy kids keeping you awake at night

we ordered the most amazing breakfast via room service

free easy parking, really good room service, super clean and spacious room and the beds were so comfortable

had to connect to the wifi every 24 hours.

gym looked up to date and well equipped but did not use

room 19 next to the gym was very noisy.

comfortable bed. great shower. nice kitchen.

need to clean some details, like the laundry table

although the quality of the breakfast food was amazing, the area was definitely over crowded

everything kids liked the pool

was very clean-shower very spacious- pull out bed very comfortable- loved the kitchen- staff very friendly- and very close to a lot of restaurants-i enjoyed everything about

the complimentary breakfast had a lot of options

very cute and the perfect location for like a romantic night walk around the lake and nice little breakfast in the

the only thing to me that could've been better was if there was a pool ha!

lots of care to clients, unlimited complimentary water, coffee, teas, breakfast

they have complimentary water tea and coffee 24/7 and breakfast every morning

had to go to hotel next door to get tickets 2 shuttle to park: it only goes out in morning we got there at 2 pm

than the check-in time, but the manager checked us in for free and told us a lot about the free shuttle to universal orlando

good parking

got an early check in staff were very pleasant and helpful

the pool.

it is a very simple hotel but is comfortable, clean, nice staff and the breakfast was very good.

kitchen staff/bussers hustled to make sure everything was stocked and tidy

i would have liked a hot tub, in addition to the pool.

additionally, the gym was on our floor, and at 7:30 a

shuttle was over packed a claustrophobic

helpfulness, breakfast

front desk allowed early check in/late check out.

the room was clean and spacious for a family of six. the kids love the pool view !

my kids enjoyed the pool very much

slightly early check in

the breakfast was great and the pool and jacuzzi and bed was comfy ☺️

the hot breakfast was something that you don’t find at most hotels

the staff is awesome and very helpful they have a gym opened 24/7 and laundry too

excellent gym, plus an outside pool area, including a jacuzzi

we had 5 people all over 18 and we stayed for a great rate plus with a pool and a hot tub, free parking and free breakfast that actually tastes good

was a little noisy in the morning, but it's understandable - all the kids are going for breakfast and want to go to the parks

laundry room with card access, not coin

the ice machine, pool, were convenient

location, parking, staff, room and breakfast were all great

leaves and debris in pool.

wish there is a shuttle from airport

the laundry room was broken. but other than that the rooms are great for its price!

the breakfast area did not have enough seating and my kids had to eat outside with

there is also a shuttle bus

shuttle time for return is too early (5:30pm)

good ferry/ shuttle to theme parks and availability with frequent intervals

beautifully decorated, boat shuttle from the hotel to the city walk and other places at universal so there s no reason or

the location, the express pass option, the boat to universal, the pool everything

lovely pool for the kids

the room service is a little slow, too

i also used the gym and

location was great. heated pool was awesome as well. kids stayed in the pool the whole time.

the breakfast and the bar were very nice as well

was confy breakfast was amazing they clean the rooms everyday pool, gym, coffee, bar, convenience in the hotel shuttle to universal great

that security removed the kids that were supervised and adults from the pool and hot tub early.

location is amazing, pool, pool bar area, live music at bar, universal express passes

wifi log in

walking distance to city walk and universal parks - or water bus or shuttle

the hotel staff, from check in to room service to concierge were outstanding

lovely view over the pool and we could even see the theme parks

they have a clean pool, fitness center and a restaurant on site

room was impeccably clean and the staff knowing the situation with the flights even provided late check

fitness centre is a nice add on

open the fitness center to late

clean,shuttle service,walking distance to universal

nice pool and free breakfast.

i was expecting a small room, just a bed and no kitchen but i was pleasantly surprised to find a kitchenette that even had a dishwasher and an

the cable kept cutting in and out which was inconvenient for 5 kids trying to entertain them.

the pool was great and there is a nice bar area as well

breakfast. helpful team. location. room service / bar menu was excellent choice and value

the property is close to universal with shuttle buses.

there was no shuttle to or from the airport.

i wish there was a shuttle to and from the airport

was construction while we were there, the pool was closed and the elevator on our floor didn't work we had to use the side elevator

pool was out of action until last day.

laundry area and nice pool when it’s open

the pool wasn't open

laundry area and nice pool when it’s open

a swim in the sparkling pool is relaxing and refreshing after a day in the hot florida

i had to say one thing they need to work on i say laundry room need couple more units and they need to stay on top of them make sure they are working

the mini kitchen area is a bonus for all guests

no jacuzzi outback by the pool

was traveling with my family and one day the kids were playing and laughing in the lobby while waiting for the shuttle and the front desk

free breakfast bar was great, most hotels do not offer that anymore

and the bar offered drinks we could take up to our room

clean! and food choices laundry area

i would add a couple of pots to the kitchen.

super nice bar (no food, other than the breakfast, but you can order delivery and it it while drinking, you

clean room & bathroom, nice mini- kitchen, good breakfast, nice laundry facilities.

the pool area could be improved.

no free breakfast!? ;-) no big deal, kids were too excited to eat that early anyway.

they helped with late check out

i was thankful for the free waters as i used the gym everyday

the complimentary fast pass, the beautiful breakfast hall with healthy options for kids, and the spotless room made our stay truly stress-free

excellent room service, friendly reception staff

the gym

2nd floor smelled like mold. pool hours 12-5 pm.

breakfast was great rooms clean spacious facility clean and even though next to the highway no road

breakfast was good and nice variety..

clean and quiet, good breakfast

pool was great rooms and hotel very clean. restaurants and bar on site. kids loved pool.

visit to this hotel and still as amazing as the first visit great hotel staff amazing food and bar really

breakfast was relaxed and the gym is massive

issue with the hotel were the prices in the restaurants - way too high for families travelling 2+ kids

nice decoration, room is big, wifi works well, the stuff is very nice and welcoming.

gym was updated with plenty of room for stretching and weights

room service came every day

not really sure since i didn t eat there, use pool or gym.

the gym had good equipment and was clean

the pool bar is opened until 10pm or 11pm nightly and good food they offer

it is very thoughtfully designed with lots of neat details, such as how the gym is decorated and the retro toiletries

excelente!!! so much to do for the kids.

there’s a fantastic gym and changing area which is really handy if you are taking a later flight out of orlando, as you

very cool for the kids and pablo even walked us across the road to make sure we safely got to the hotel where the

lazy river and walk in pool entrance for kids

free breakfast in the morning :) i nice pool for the kids and also a bar for the

the pool was awesome

free breakfast in the morning :) i nice pool for the kids and also a bar for the

they got us early check in for free

the check and stuff was not very friendly and they don't give you any information about shuttles and pick up times which i didn't even know about until we found one on the way that took

i requested for a late check out but my plan was changed so i checked out early and they removed the charge for me

the laundry room was filthy.

the laundry was 3-4 dollars per wash and easy to use in the app so you can keep an eye on when the

they also had a convenient laundry room, a gym, and a pool area

the pool area could use new chairs - those were dirty and parts broken.

mickey pancakes at breakfast were a nice surprise too

the breakfast was more than i ever expected…and delicious

clean, loved the kitchen, very quiet, close to shopping, free parking and not far from the airport

are located by other hilton owned properties, and they allow you to use those pools as well

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

every things location gym and space of room is very nice

the view was awesome, pool, live dj, food, and location was amazing.

and it’s really clean with lots of elevators and having a laundry room in our floor was amazing

there are kids walking towards the bus and water taxi, which could smell this awful awful smell

pool, after checking out, taking advantage of the luggage store service and the showers at the gym

lack of services - no gym, no elevator, 1/2 of public space was closed off with police tape

our rooms were cleaned spotlessly every morning, there's a nice pool, and a great free daily breakfast with fresh waffles, toast, juices, muffins, yoghurt, etc

kids loved the breakfast.

rooms are great, breakfast is fine considering the price and how close is the place from the outlets and

adjoining roo early check in

room was comfortable and spacious. marcos at the pool bar is an excellent host as well.

clean peaceful and great place to stay you won’t regret it especially if you have kids

also the free shuttle to universal saves on parking and walking

it was nice to have the shuttle though we didn't use it

the kids enjoyed the view

good location, good room, nice pool, option to buy breakfast, comfy beds.

the kids had fun thats all that mattered

free shuttle to parks

the laundry area was really bad. just 2 machines and one of them not working.

location, staff, room is huge, laundry area

had young kids and when we were at the pool area there were a lot of adults drinking in the pool

pool & gym are nice

laundry room extremely uncomfortable

very much appreciated that we were allowed early check in

guest laundry helped , didn't have to drag a week's worth of dirty clothes

there was also a real nice fitness area

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

pool

clean, comfy, breakfast and coffee :)

amenities were fantastic - wonderful pool, fitness room, good-sized suite perfect for families

laundry on the 3rd, 6th etc floors of each building

kitchen was open late to accommodate late return from the parks

i also liked that there was a laundry room on our floor

nice 2-bedroom suite with mini kitchen let us have breakfasat and lunches in the room and save money

they have a pool and gym which is always a plus

the staff was amazing and very helpful to me my wife and kids !!

starbucks was available, the tv was nice, the gym was nice!

the gym is open 24 hrs

had work going on in the exterior so there was less parking and risk pf damage to the cars

parking was very full but it was expected since it was thanksgiving week.

that there is no room service

your kids will love it, but me and my husband couldn’t even enjoy the coffee and looked to have

convenient parking, very clean and up to date

breakfast was just enough to get going for the day

location and sized gym

enjoyed my stay in springhill suites. lovely selection of food for breakfast. :))

excellent breakfast

full bar with happy hour in the

pool was cold.

eating area in room, microwave, fridge, nice separation from bathroom and room, nicely decorated, laundry facilities on-site, great price for rooms, pet friendly, on-site restaurant, attentive

my room was next to the laundry room and one night i had to call because the noise of the dryer was extremely loud

pool is nice and water comfortably warm

which the kids loved

like the breakfast buffet ata really good price and variety of meals

on-site laundry was newer machines and in a convenient area

the facilities where not in operation for guess like the gym the pool etc.

love good place but i tink a pay to much and breakfast no include

great staff. bar finally reopened.

the kids really loved the pool and i enjoyed that they had a cafe and bar right there and the cafe

the gym, lobby, and common areas were all clean and well taken care of

loved that the pool was big and spacious and that the bar tenders were great!

great location. comfortable rooms and friendly staff. parking was readily available.

i like the location , pool, parking, amenities

the breakfast need to be up graded

complete amenities in the room except the gym is not functional

breakfast short of protein

like the parking, had to pay to use the gym, pool closed at 8pm in florida

was very little i did not like but i hated that they advertised a gym and roof top bar and pool but these were only accessible for their club members or at a cost of

dirty wet wash rag in tub, no bar soap and stained pillowcases required changing

the wine bar is awesome across the street

noisy (based on location outside bar with live band playing until midnight)

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

a great wine bar across the street

offer free wifi for entire stay

noisey a/c, room needs updating, you have to pay for wifi

very nice room, pool, location, value

with kids paying for wifi was a bummer most hotels already include it

gym

no way was i gonna let my kids sleep in horrible dirty room

the breakfast was until 9:15 am, they should do it until 10 am at least.

the pool is nice, the location came in handy, access to public transportation and shopping.

a relief as the night before stayed at another fancy hotel and had to deal with screaming disney kids and pot smells

we love how close it was to everything we went too! our breakfast was included and it was yummy.

felt like they had a bunch of laundry in them

burns on sheets), lack of appliances (no proper cookware for induction stove nor standard kitchen

they didn’t even have a small pot for the kitchen area

couldn't get extra towels,nor were there any pool towels

laundry was only 2 dollars to wash and 2 to

guest laundry did not work when we are looking for

the kids enjoyed the pool.

pool spa is good

have a laundry on site but no way to use it because they don't keep enough quarters on site to use it

change up/expand the breakfast options in the morning. fix the machines in the gym.