didnt like that there pool was closed due to them having some issues and i was never told until i was going to get in the

my kids socks were black from running around the room

great clean room, very good breakfast included, staff was sensitive to allow space to guests

all breakfast sandwiches had cheese, i can't have dairy

clean and kitchen

it was a suite, good gym & breakfast

food is good but they should have other menus on breakfast

the kids enjoyed the pool area very much

pool area was very clean and plenty of chairs, laundry very easy to use and reception helpful for coins and powder

was awesome and so was the pool and gym

location and shuttle to epcot

gentleman who worked the breakfast bar was very nice and polite, he even gave me a container for my food, so we didn't have to stay

many of the gym machines did not have functional display systems and the 2 peleton bikes were not working

wish that the shuttle service for disney departed earlier and returned later

very clean. beds were great. check in super easy. shuttle offered to epcot.

the poolside bar is amazing

gym was a dump

the bar was awesome

the cleanliness and the movie in the evening for the kids

friendly staff, good breakfast and water park

breakfast

breakfast service is excellent and the gym is nice

great amenities like swimming pool, mini gym, mini store and laundry room

we also got a pool view

it had on website due to covid the spa and gym would be closed but nothing about no breakfast bar

location; nice pool; friendly staff; laundry facility; comfortable room; breakfast fruit was good

shuttle to universal studios was already full when it came to get the people at our hotel

laundry facility made it nice. it was expensive for not being on a beach.

or alone is available, very practical hotel definitely i will stay there again, free parking, laundry service, excellent breakfast, swimming pool, fitness

the rooms, the customer service, the location, the comfy beds, the cleanliness, te breakfast, the gym

i complained about it before going for breakfast but it was still there when we were back

pool area was great, especially for the kids with the large shallow area and fountains

the gym and the pool were nice and well maintained

breakfast area, full size gym and laundry facilities. great location.

system didn’t work for two days and we had to find smb who opened our door, gym

breakfast was good enough for us to save money and did not have to go anywhere else to purchase

great gym and mini arcade. pool is great for kids but it is not heated.

the shuttle to reach the tourist spots!

the kitchen was fully stocked with all the necessities such as plates, cups, silverware, etc

i enjoyed my stay. the hotel was very nice. gym and pool was great.

the pool looked clean and inviting (too cold for me)

laundry is good, pool is amazing

hotel employee in the bar and grill! great company!

pool was great, laundry on site and ample parking

front desk staff was very kind, even asked us our preference of rooms, and put us right by the pool so our kids were so happy to just hope out of the room and go

it was very clean, nice kitchen, nice staff. great location and great price for 2 bedroom. sure

one of our teens had a bit of arm rash possibly from laundry detergent

the space was great and the kitchen

room, the kitchen was spectacular, the rooms were beautiful and comfortable

the apartment was great, clean, quiet and spacious. laundry facilities available no charge.

laundry facility smelled musty

the gym was meh, and there was one of guests service members that wasn t customer service savvy at

the onsite gym was clean and all of the equipment was functional

only one out of three treadmills worked in the gym

customer service at the breakfast buffet was absolutely horrible

pools and hot tub

pool area was very nice and the shop and bar facilities, well stocked and easily accessible

kitchen living room the room was great

the jacuzzi tub , the full kitchen , we were even given everything you need for cooking

loved the hour after hour of outdoor activities offered to kids/teens

after several complaints and disappointed kids, he was able to turn on pool slide, made alot guests happy, especially the kids

wifi didn t work in the room , we had to go to the lobby

i miss the daily room service.

shuttle could have offered drop off and pick up at each park instead of relying on transferring to

the shuttle to the theme parks and the location, very centralized to everything

fitness center was very small

fitness area too small and not equipped

staff room service and they were vey clean nice area the pool was the best it smelled really

nice beautiful people all the way around inside and out i definitely recommend, great for family kids couples as

it didn’t have an available fitness center or free breakfast, it was great for a one night stay

only thing we didn’t like was that the pool was a little small for the amount of people crowding into it in the afternoon, but it is a

laundry not big enough for the size of the hotel and one of the only 2 dryers was not working

the gym is in floor 6th and is quite enough for some work

did not like the fact that there was no shuttle to disney or universal studios

the shuttle had limited hours

separate and has no lobby and rooms exposed to outsides

the hotel decor is a little tired but the amenities eg gym & pool are lovely

the floor i stayed there were dishes and trays put out from a room which i assume from room service that was outside by the stairs untill the morning i left

food was also very good, both at breakfast and supper

location . the spa was amazing. well worth the price..

courteous, friendly staff. comfortable room, nice breakfast.

i liked how the accommodated our early check in with no additional charge

when we opened our door to see what was going on, a neighbor said something in the kitchen started the fire alarm

i liked that the hotel had shuttle service to disney parks and free breakfast.

near establishments, laundry service, ice machine

the plus side: lobby is stylish and comfortable; real creamer pods with in-room coffee; free wifi

in the room and no living room area with a door to open and close

there was no shuttle service due to covid. so we had to uber a little more than anticipated.

loved how close it was, the staff was very friendly checking in, and it had a bar with a sweet bartender

the lobby bar and decor are amazing and the rooms are quite comfortable.

the great convenience is that you can use a self laundry paying about 9 usd to wash and dry a lot of clothes

the pool was great

loved the large rooms, the breakfast and the laundry facilities

great breakfast. comfortable bed and bedding. nice and clean.

love the location and the playground area for the kids and the shoppes.

it was near shopping and food. the breakfast they had in the mornings were delicious.

areas great for kids, playground, places to run around

breakfast was on point

staff was awesome! 24 hour gym, close proximity to restaurants

room service was good and everybody seem friendly. great shuttle bus to the parks

gym facilities need update/attention

to theme parks, free laundry services, felt very safe on property

full kitchen

also very convenient laundry with dryer and you have to pay two dollars for a small tide box that is for one cycle

nothing, except the pool was a little chilly but fine once your in

room service, phones and tv not working in both our rooms, food expensive for guests beds old lumpy

the room is big and great for family and kids

there is a coin/credit/debit card operated laundry facility located on the 7th floor with six washing machines and several drying machines

the kids loved the pool & the food from the bar was so good

room furniture not comfy , room service food was cold and little flavor , check out at front desk was abrupt as i checked out

champagne at check in and breakfast!!!!

great breakfast

we did mini golf in the morning and met merlot the parrot

the pool and the golf courses were top notch

the gym also perfect

the closest location to various kids activities.

we traveled during weekdays, the bar outside was not open

pool is smaller than expected

amenities , and the room service is also excellent 4- pool is very nice , pool bar , jacuzzi and gym 5-shop at the location that has every thing you may need ( clothes , souvenir, snacks even (+)products in the rooms were a nice touch along with towels, water bottles and headphones in the gym (+)i like the modern look and the gym is nice.. (+)nice and neat , great staff members, great options what to do in your free time like go to the gym ,pool,or to the mini bar (-) the on-site gym was entirely too (-)the pool and gym were closed due to renovations. (+)it looks nice, decent, clean. the bathroom is spacious. there's a pool and a 24hr gym. (-)gym was extremely small and very little amount of machine (-) small pool, didn t even know the gym was open, dark inside and the spa under renovation (+)the gym

they are quite expensive, especially for the poor quality of the wifi

good breakfast selection, 5

pool and spa area was big and clean

didn't like that the laundry room only takes coins but no coin machine

the hotel is in a great location with shuttle services to disney parks and a short walk to disney springs

the breakfast was delicious and even though we didn’t get to utilize the popcorn and drink cards,

in i felt like i was dressed down, gym shorts/raggy t shirt etc so i felt like i needed to change

the gym could use more equipment besides just cardio. but the weight was a good add.

pool and bar staff were great!! the blonde guy who worked the bar was fabulous!!!!

from theme parks, the housekeeping team who do a great job, the temperature of the pool and the gym

; and didn't have a shuttle to go to disney

clean laundry on site for a longer stay staff very kind and engaging easy walk to disney

distance to disney spring

the hotel restaurant food was great for the things we got and kids under 11 eat free

walking distance to disney springs. great pool and breakfast.

location- walking distance to disney springs and shuttle to disney parks

welcoming and supporting beyond thanks a lot for the hospitality and support they have a good breakfast and the rooms are

room was nice and clean the staff was really awesome and the pool was fun

enjoyed our stay there with kids for our visit to the universal studio

they allowed early check in and late check out at no additional charge!

and the laundry facility and gym is free

loving how the kitchen comes with cooking utensils (pots, plates,

breakfast options were also great

wish there was a quarter machine in the laundry room

breakfast

place was great food was amazing for covid style they served you a hot breakfast to go i will be coming here every time i go to orlando the room was perfect for a family

i just wish they had milk in a carton for kids

my kids favorite hotel on our week long journey across part of the us

clean pool, clean room, frendly staff

only thing that i would suggest that management looks into is placing a sign on the public laundry facility room, reminding people to closed to the door behind them when using so not to

there was plenty of room for a cot so we all had lots of space to sleep as my kids aren’t fans of sharing a sofa bed

pool open until 11, free breakfast, nice and responsive staff, clean room, everything was great!

the structure, noisee, uncomftable it good only for families with kids i think so

just bring quarters for laundry

pool heater didn’t work, some of the gym equipment didn’t also

clean, spacious, breakfast was ok ud83dudc4d

amenities were really nice, the pool area was lovely

literally walking distance to disney springs and shuttles to the parks

kids loved the pool and seeing epcot fireworks from the room

barely a gym, food options not great and shop in lobby very overpriced

bed, good water pressure, quick walk to all things disney, splash pool for kids, hot tub, decent food for mom, good drinks for dad

the water area for kids

ed the pool, laundry area, and disney shuttles), excellent value

kids loved game room and if you wanted a snack you had good choices loved it he pool area too

would have been nice if the pool was open later

shuttles for disney parks always too crowded, should be more than 1 per hour.

the pool/hot tub area was a lot of fun

the bar area was nice

room service and presence of a bar and restaurant and easy laundry

our family liked moat was front clerk receptionist she took care of us early check in with an available room

excellent pool atmosphere

the treadmills in the gym could have been cleaner

i love that access to disney springs is less than 5 minutes walk from pool area

you can only redeem them at pool bar, lobby bar or italian restaurant on-site

at the very back + there were mini arcade (my daughter played for a long time while i did my laundry)

not super allergy friendly- likely a laundry detergent problem

laundry room in hotel was very helpful.

the pool was great the kids loved it

kids loved the pool area with the lazy river

the pool area and the gym.

great location to the disney parks. lots to do at the hotel with great pools for the kids

we ended up using the grill available during lunch and spending the entire day by the pool

we chose this hotel for its complete room with a kitchen, but we were surprised by how good all of the facilities were, the room was great and it is

loved the well-equipped kitchen and how clean the suite was

it had a full kitchen equipped with everything you need to cook a meal there if desired

the pool, location, comfortable beds, the grounds, mini golf, balcony and having a full kitchen.

i enjoyed everything else the hotel the gym the pool .starbucks the buffet for breakfast etc

breakfast not included, no free wifi in the room, no airport shuttle

i like how they had games and things for the kids

was great for kids

we loved the kiddie water park and the pool area for our 2 year old

room was spacious, clean and comfortable, great small kitchen area for coffee and storing leftovers

we loved our room, the pools and the location

laundry area closed at 11pm

were in walking distance, food at the grill, coffee shop and pool bar were all excellent

the kitchen was well stocked. very clean and nice.

try breakfast but other food at pool was amazing

the poolside bar and grill

several restaurants, bars and lounges, a gym and outdoor activities such as billiards and ping-pong are also available

the hotel is awfully elaborate and spacious with a wide array of services and amenities to make your time comfortable and relaxing as

trip here love the place, fantastic pools great gym you can hire bikes, play basketball and tennis, great restaurants and lobby area with 2 arcades

the breakfast was also great for the price point

need to improve fitness center

nothing to add here really, could do with a better fitness room, but at least it has one!

spotless guest laundry area

plenty for the kids to do, which is why i took them

room smell of musk and mold , pool closed , lost power in the middle of night

it's made up of a few buildings, 3 pools and some villas are a short walk to disney springs

expensive and lots and can get a bit crowded at the pools at certain times of the day.

the pool is really nice

pools and community hall

energy and the room and view to us gave off a very romantic vibe,but to our teen and two younger kids who don't care about wall colors, energy, or romance at this time(thank goodness)it would've

they were very accommodating at the front desk. very clean and an awesome pool!

pool area is perfect for kids to play, and the bbqs are super functional to spend the night outside

the pool was clean and the room was comfortable. the fitness center was very good.

we didn't have breakfast, we did eat at the wxyz bar and the food was phenomenal

nice golf for kids- first 4 sessions free, shuttle bus to parking 7am-11 pm, huge free parking, nice

the location is excellent, and the water park is a fantastic bonus especially for families or anyone looking to have some fun

beautiful pool, golf course and location. well maintained. great venue for our panama reunion.

quite noisy in the lobby area as the bar is not separated in anyway and the noise travels.

great for families with water park and 3 restaurants. close to parks.

location, cleanliness, breakfast

the pool is great, properly run like a resort

pool area and breakfast.

breakfast was good with excellent entertainment by the balloon animal artist to entertain the kids

pool area was amazing. kids loved it. thanks for the room upgrade!!

property is amazing, very clean and comfortable, breakfast is good (coffee amazing ud83dude09) all family have fun in the property

the hotel had areas to hang out and play games, if you have kids i’m sure they would love it

kids loved the pool

i like everything about it will be back with kids

if you choose not to leave the hotel the facilities are fully equipped from a workout in a gym or just relax by the pool

our kids were excited and we were very impressed

everything. the breakfast was amazing. cleanliness awesome pool fantastic

clean hotel, nice amenities, good breakfast, great pricing. cannot complain

room service every other day

all the amenities they offer made it so much easier with having kids

it was very comfortable, great value, and the continental breakfast was tasty

breakfast is really good, staff always helpful and happy

in their laundry room down the main hallway

staff, super comfy room, love the shuttle to all parks, laundry and vending machines and even a business room to print our tickets

the pool was nice and the hotel was close to a market and public transit as we did not have a car

it had nice bar by the pool and it's close to the parks.

the staff, the room the grounds' plenty of things for the kids to do

laundry /maintenance area close by and messy to look at

location and the bar at the pool and food

there was mini golf but due to rain we did not play

the connection to evermore giant lagoon and the private conrad pool

pool

clean, friendly staff. great pool and water activities for kids

breakfast, pool and beach were amazing!

clean, friendly staff. great pool and water activities for kids

rooms were super clean and we were even about to secure an early check in for $45 extra dollars

palm trees and green all over, pool awesome, area awesome and the lowest price anywhere

nothing- only thing could help would be laundry room/facilities

and should vend detergent at laundry room, not front desk, opposite ends of property

nice- kids like the pool- location was perfect and within 5 minutes of seaworld and restaurant on

did not like that as a guess i had to pay a 15 dollar fee to use the gym and for parking

they need golf carts to escort people to long of walk

only thing that stunk was that spa and other amenities were closed due to covid

great value. location is nice. pool is great for kids

things that was a little off, was my room service meal