was no full breakfast like displayed the pool was not working they over charged me i still had to pay 111

breakfast was suppose to be included

breakfast foods were bland. i wish there were hard boiled eggs on offer.

breakfast room is super small, crowded, and chaotic, but still the food is individually wraped and

breakfast was fresh and individually wrapped

it's so many places to shop & eat in the surrounding area, but the food & drinks at the bar was even great

no free breakfast

i also liked that there was a full bar but most of all i really appreciated the lounge areas inside and out

breakfast /service was excellent.

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other hotels so far

was in a convenient location and the pool was a decent size

the pool looked great but it was 50 when we woke up

breakfast buffet was good

we arrived late at night, it was difficult to find a parking space

property - allowed for trailer parking which was good

breakfast was very good

complimentary breakfast had a nice variety of options with ample seating for guests

the breakfast was great

laundry did not dispense fabric softener and the ice machine on my floor stopped working

didn’t like the pool and the view this time was not that good from our room felt like i want to go out not to stay

all the pastries at breakfast

i did not get to spend time at the pool but that was because i had limited time and had to

appreciate the breakfast that was available due to the covid virus

pool out of order

it has a mini laundry room, which was

towels were great, shower was hot, pool was sparkling

we did not use the pool, but we did use the exercise room

love the gym too

kids running in the halls unattended late

the pool was nice and the hotel was very clean

breakfast could use some work and more variety.

the pool area was very small. the kids wished the pool wad deeper.

coffee available 24/7, clean room, friendly staff, fully equipped kitchen, clean hotel, gym had everything for workout, free parking

my second day i gave my paper on the kitchen they gave to me a wrong order

clean room - with a cute full kitchen

lost money in the laundry center told to call the third party company

parking lot is a mess, but obviously they're doing renovations, so that's expected

the pool was really nice. my room was newly renovated and nice

the fact that i had black mold in my bathroom on the ceiling and needs to, be addressed the laundry facilities here were terrible lost money with no refunds, they don't open for lunch or

the gym was nice

pool being closed (but was fixed and able to enjoy day 3 of 4 of our stay)

friendly, staff was nice not happy about not getting my aaa discount pool looked very clean

even serve a continental breakfast it is definitely a no-frills hotel but they do have a clean pool very clean rooms a very friendly

is no really amenities beautiful pool but no coffee no coffee in office wi-fi is a little spotty but the staff is awesome and it's

definetly not good place for the family or small kids

the staff was amazing and very helpful to me my wife and kids !!

the gym is open 24 hrs

starbucks was available, the tv was nice, the gym was nice!

they have a pool and gym which is always a plus

the breakfast was good overall great experience

heated swimming pool,gym bar free parking plenty of space big room and comfortable bed

other than pool area there's nothing for little kids to do

was nice, they had a restaurant,gym ,pool, sauna and all were nice

location and parking were grest

i like their gym

i didn't check the wifi since i always use my unlimited

i would extend the bar hours to at least 2am

friendliness of staff when delivering room service, checking in and out or answering questions

no amenities in the hotel available such as room service or

due to covid we did not utilize the pool

breakfast was good and nice variety..

the staff was really nice. the gym, breakfast, waiting area was really nice.

breakfast hours were too short for my family to take advantage of.

great breakfast also spacious rooms

pool

new, clean and friendly staff. good breakfast

price, location, cleanliness, friendly staff, good hot breakfast.

the breakfast was awesome

in addition, the breakfast offered a nice variety of options

clean room and friendly staff also had a pool and tv with a variety of channels

a swim in the sparkling pool is relaxing and refreshing after a day in the hot florida

there is a walmart, dollar tree, laundry matt, amscot, and plenty of food within walking distance

laundry,everything

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure i was able to get some clean towels for my children

the staff at the front desk and breakfast area all wore masks which i personally appreciated

the breakfast is an incredible value and they are pet friendly at a very reasonable price

breakfast was hot & tasty with good coffee

i feel that the pool should be open sooner then later. why should we have to wait till 10 am.

hotel had a clean gym as well as the breakfast bar

the hotel itself was amazing, super super clean, love being able to cook as the room has a kitchen plus gas grills at the

although there is no room service for anyone staying less than 7 days, they do help you refresh whatever is needed which

laundry facility, gym, free hot coffee all day

parking and side doors are not working so lack of security

therefore, you'll find critical items such as a small gym and a coin-operated laundry room on-site

nice place we go there when my kids play baseball at boombah sports complex only 12 minutes away

comfort modern and gym room

layout and cleanliness of the room and property, breakfast, and the welcome/accommodation of the staff

we left prior to breakfast but the coffee was ready and appreciated

we hadn’t chance to use the swimming pool or gym

the staff, the room, and the breakfast was great.

wasn't much parking- and we were there on a thurs night with no major events going on in the area

under construction, noise, unfinished, poor wifi

the fitness room was clean and well maintained, and there was a coin operated laundry

small pool

nice bistro,laundry,and room outstanding; faucet in shower dripped

elevator broke pool and spa broke

the in room coffee was not good,the pool was lacking privacy from the bar

has a nice pool as we'll as a hot tube which was nice and clean

clean, modern rooms. nice pool. easy access to amenities close by.

loved the pool

fantastic outside tented area with big tv's, bar service, and ashtrays. easy ride to sfb airport

beautifully decorated lobby, patio area and pool.

tv area outside and bar location room was great, comfortable

lighting to hide the wear and tear of the room, also the kids for the coffee cups did not fit properly and when brought to the attention of the staff, they

paid for breakfast

the breakfast was well stocked and clean

my kids ran around with no shoes, and their feet were black within a few mins

very clean hotel and the staff are very helpful. pool is available

breakfast, pool , and the beds are so comfortable.

full bar with happy hour in the

clean, stocked and great selection in hot and cold foods, staff maintained area throughout the breakfast, always plenty of coffee

having laundry facilities accessible on our floor was helpful

very nice and beautiful room, very nice gym, everything is new and clean. comfortable bed too!

it was very clean and i liked the gym equipment

pool was closed

cleanliness. pool. brilliant facilities in room.

looked brand new, kitchenette

there is everything you need for a long stay, like kitchen, comfortable beds, good breakfast and tea/coffee 24 hours, wifi, free parking, huge size of

loved the room, it was a beautiful room with a kitchen

there was a staff member who was extremely rude to me about 3 people only being allowed in the gym

was baseball tournament in the area so a lot of kids

the bar and pool are so great, there’s free parking, free wi-fi and breakfast (so good and many many options) is included if you upgrade to the concierge room

updated room & lobby area. buffet breakfast, location, cleanliness.

staff were very friendly and the pool area was great

not overly crowded with kids, since it

pool was crowded with kids

very nice pool

the pool was not so impressive

peace and quiet! the pool. the bar

breakfast

pool could be a little cleaner

pool only can use until 9 pm

the breakfast wasn't all that they need more breakfast items also i really enjoyed the staff

that's my ideal motel breakfast

pool was great. hot tub didn’t work.

we got free breakfast, clean towels everyday and room, pool was clean, wasn't scared to let my kids wander around and we had a wendy's across the

don't like the no smoking policy at the pool.

have been nice if breakfast started earlier and since breakfast fare was so limited (more limited than other places i

the location was perfect and the breakfast had just the right touch

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

the wine bar is awesome across the street

noisy (based on location outside bar with live band playing until midnight)

dirty wet wash rag in tub, no bar soap and stained pillowcases required changing

a great wine bar across the street

a magnificent art collection with weekly art tours, fantastic bar and restaurant for small meals, pool is beautiful, 3 minute walk into center of town with multi restaurants and shops on park

our waiter, eddie, at hamilton kitchen was attentive and professional

grateful for the lobby coffee loved the pool

room service was late or not done, the restaurant service was not good enough for such a place

staff from valet parking, front desk, housekeeping and hamilton's kitchen were all great

pool and gym very nice

, hotel staff very accommodating for late checkout , large pool deck with plenty of chairs, killer shower head , no fridge or microwave , was lucky to get

were great, the bar downstairs is great

told housekeeping several times we had late check out and they kept banging on my door

perfect location lots of activities around to keep the kids busy. great for the price

the swimming pool was clean and also enjoyed by our granddaughter

the room service was excellent

the wifi was down with no explanation. would like refund. could not work from my room

never received room service, housekeeping knocked on my door at 4pm, at that point, i had already made bed and

derek and jay were so very accommodating and friendly

i liked their food bar and lounge area

i enjoyed the pool and the facilities in the building.

shuttle did not pickup from the airport

swimming pool look great and the fitness area is also nice

arrived with 2 kids at midnight to no power

gym featured outdated / clunky elliptical equipment pillows were extremely uncomfortable

room service was prompt

i chose hotels based on the fact that they had a pool for my kids

the pool not open

not a kids friendly hotel nor area also note: lots of hidden fees, false advertising, etc

the pool was clean and relaxing

it was amazing, great people, great room enjoyed the roof top pool! breakfast was awesome.

pool/spa is amazing

the roof top pool and gym were also nice

to everything i needed roof top salt water pool coffee shop almost in the lobby loved the tall beds shower was

laundry washing machine was out of service

very nice room, very comfortable bed, free drinks and free chef cooked breakfast was awesome.

walking distance from many bars/restaurants

please explain how to connect to the wifi by check in, it is not self explanatory.

also, had a omelette bar and buffet

brunch was outstanding, as was room service

plenty of space. in room spa tub. top notch security.

the pool,fitness center and spa kept us relaxed and fit for our stay in orlando.

i ordered room service and the food was amazing!! very comfortable bed as well!

provided- that i could find without asking questions- about amenities at the property, including room service, etc

breakfast buffet was excellent

the breakfast was wonderful, with lots of variety

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

breakfast good, extremely just right across street from hospital i needed to be for daughter in

breakfast was nice and room was clean. comfortable bed!

no pool .

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from the staff and

great location, free parking, continental breakfast and a comfortable bed.

very cute and the perfect location for like a romantic night walk around the lake and nice little breakfast in the

breakfast was really great and thought out for a continental style morning

fresh place, beautiful colors, happy staff, city view, clean pool....can't ask for more...

having a bar in the lobby was very convenient

loved the spaciousness of both our room and the lobby bar area

is very clean the pool was excellent the decor was great very beautiful hotel

no restaurant just bar and breakfast only

great breakfast

nice breakfast. the room was quiet. lots of restaurants and shopping near by.

room and bathroom, lake view, quite air conditioning, quite room, clean laundry facilities and friendly

location, size of rooms, breakfast, fitness center

clean, great breakfast

breakfast at home2 sucks at every location since they switched from cooked meals to microwaved

comfortable bed, nice breakfast station

location, gym, breakfast

i wish the breakfast was a bit better. otherwise everything was excellent.

everything was excellent. the room was good, and the kitchen was very helpful.

view was of parking lot

the room itself was clean and the bathroom was very large. the pool was nice.

safe and close to room parking

property was clean. nice view , pool was maintained.

pool was by our room but was surrounded by hedges so you couldn't see it or hear people who were

noise from the highway while time spent at the pool

the breakfast i understand do to covid there weren't many options

breakfast más very good. staff excelent

the pool area was very noisy due to the i-4 traffic which is obviously unavoidable.

appreciated the late check out

clean. pool and gym were nice.

parking free and delicious breakfast atmosphere pool area super comfortable beds

location, security, style, breakfast, amenities

amenities included a business center and laundry room

clean. pool and gym were nice.

having a nice bar & restaurant attached, the staff and the room were all good.

staff great. room and bed are very good. wifi excellent.

room 19 next to the gym was very noisy.

no safe locker in the room. the room was nearby the gym facility and we had some noise.

room was next to the gym, room 19 and you can hear all of the people slamming the weights on the floor

the gym equipment does not work properly and the pool area too small

enjoyed the pool and the breakfast the next morning

gym, swimming pool, coffee 24/24, breakfast, position

great value with free parking, breakfast, universal park

the pool area was a little small but everything else was great

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

the pillows were not comfortable and not enough selection for breakfast

breakfast was great, it was clean, free shuttle to universal & free parking

also having a usuable laundry room for guests was very helpful

the rooms the facility everything was great the pool

apefruits, pineapple etc) very good

room service i had to ask for towels and have pails emptied no one came to make beds or clean

a heated pool, pool was very cold so couldn't swim

saturday evening through 2:00 am kids were banging the walls screaming and the parents were yelling at the yelling kids

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

i would like to thank your team for making our adult kids first trip to america since covid-19 a remarkable memory

lovely free breakfast included and incredibly close to

how about some wall sound insulation - have you ever had noisy kids keeping you awake at night

the breakfast was perfect for families because the kids felt at home

the fitness center was small and didn't have much beyond cardio equipment.

has a great kitchen, high ceilings, and everything you need to have a good stay

the kitchen was a bonus

it was big and we loved having the living room and kitchen area

full kitchen in room. living room area and curtain separation from bedroom.

you had to pay to do laundry

we didn’t try the continental breakfast so we can’t comment

i left and didn't check in was because i ordered two room one for me and my husband then my kids a room they refused to put us in a room close enough for me to be able to watch my kids rooms

the breakfast area is too small to fit a lot of people

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags which i really needed

breakfast was poor.

breakfast was great for whats happening and the gentleman serving food was super nice and polite

got an early check in staff were very pleasant and helpful

attentive friendly breakfast was terrific great exprience hotel excellent location to universal

breakfast was delicious every morning and the shuttle service to/from universal was perfect

gunshots and more gunshots in the parking lot at 10:30p on friday 7/10