pool area is small, so if busy, you may not get a lounger

a lot of options for room service meals, their 2 restaurants

not a smart tv no netflix only free view, no wifi signal in the room n terrible phone reception

location, plenty of parking on site and a warm welcome upon arrival

there is no gym

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

kids running up the corridor, people in the next room talking and going to the toilet

a big car parking facility for gatwick and it s august so lots of kids

although it looked the same as previous was tired in areas, the shower did not work & the wifi was non existent unless i stood up & held my device up to the window but i believe these are

to the wifi has to be done by the staff as kept logging me out but once sorted no further

the wifi was out of order in our room

excellent car parking area

comfortable and spacious rooms, lots of parking and attached to lovely pub serving great food

ur pooch was welcome too ) and the breakfast next morning was fantastic

ill, hint hint)

to the k2, swimming pool, room service quality amazing, lovely staff, ev charging, lots of places to park- it s just

spa brochure stated that it was adults only in the swimming pool from 9am-3pm but there were kids in the swimming pool at 9

very limited room service menu.

over lingfield race course and free use of sauna pool and gym a bonus staff were really

late check out very

kids enjoyed the pool

the swimming pool was excellent for the kids

travelling with three young kids too and they all loved it

kids wasn't happy the indoor pool was

room service was again, exceptional especially as my gluten and dairy allergies were catered for ,

it also became very hectic when kids were allowed in and would be good to pre-warn guests the times kids are in the spa - so you

we really enjoyed the outside pool area as we had a very unexpected heatwave for two of the days

such a beautiful setting, modern clean spa with great facilities

service was atrocious the staff - other than the young kids serving in the restaurant - were unhelpful, charmless and downright stubborn

lovely breakfast, every taste catered for

50 for a bag of crisps for the kids - rip off

proximity to airport excellent, friendly shuttle driver, room amenities very good, decent gym,

staff super friendly and able to assist with the early check in

booked for access to gym which was small but had enough equipment

the gym facilities were excellent

space, comfortable beds, great for kids, easy to get to from the airport

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

great room service and a thoroughly excellent menu

check-in was quick and great, the room was very comfortable and we had room service and the food was delicious

we used the garden restaurant for dinner and kids eat free

receptionist was very accommodating with an early check in and late check out

spite me being very grumpy and tired), and lovely breakfast.

location to airport, great bar lounge area, fantastic staff

the bar staff was very rude and i really felt uncomfortable interacting with her

the bar was fantastic

the wifi was excellent, great for a business traveler

good room and bathroom. v comfy bed and extra pillows. great to have a gym onsite

there s also access to the bar and food during the night; a very cozy, big enough room with everything you need a wide

great restaurant/ bar area serving pub grub style food

breakfast very good better than our stay 2years ago

the room was very small and not really comfortable, the ac didnt work correctly and the wifi cut in and out, i ordered dinner one night in the resturant and it wasnt great, the steak i

great staff, very clean hotel, superb breakfast

the instructions on how to get to the hotel came very late and there being no functioning wifi at the airport, i couldn't check my e-mails, so i had to wander around the airport for 30 mins

is great even requested a late check out as our flight was at night

the decoration was very nice, bar was good and so was the food

not having to go outside to get to airport very comfortable bed - with early check in available

hotel was so convenient for gatwick north terminal where i had a very early check in

nothing really maybe room service menu could be better

great shower and room service! fast checkin, 2 min walk to the terminal!

convenient, lovely big room, excellent view of the runway excellent breakfast and the lounge

happy to help settle you in your room, help you with anything like taking your drinks from the bar to your room

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

sofa bed dangerous for kids with springs coming through

sofa bed dangerous for kids with springs coming through

wifi weak

hotel is in gatwick north so if you are flying early or with kids then definitely book this hotel

hotel beds were comfy breakfast very good hairdryer iron tea coffee making facilities tv wifi in bedrooms

the breakfast started at 4 am, although not much of a spread but just nice for an early morning

i was given early check in and really enjoyed breakfast

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in - perfect for

we were managed to do extremely early check in with the help so that we could have rest after the flight, had upgraded room from

breakfast was delicious, staff were friendly, everything was ran well, room felt like a haven and a

we arrive at the hotel, they charge us an additional price for the breakfast and also for kids

was there with all my family and two small kids one year and three years old

cubicle on the small side though and meant to check temp or wash the kids it soaked the floor

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

completely made our stay with such a late check

lovely big bed and great arrangement with the kids beds too. surprisingly quiet too

the continental breakfast was fresh with a variety of choices and set us up for the day

staff were absolutely amazing, they did their upmost to accommodate our early check in

only there short time arrived 10 pm showerd slept well had breakfast then off

there s a bar and food to purchase

we paid 20 for late check out, which is a fair price

here before nice small bar friendly staff an just round corner to airport will def stay

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with

great service and the resturant had great food with free food for the kids

spacious, comfortable and the free meals for kids was a real bonus. great value.

his behaviour was unacceptable and frightened my kids

breakfast is not bad, but bit pricy

arrived early on a flight from ireland

good wifi free safe parking with a 10 min drive for gatwick

not the end of the world but wifi coverage was sporadic.

free parking

early check in, pleasant staff, quiet location, reasonably priced

great staff

brand new gym, pool and spa are

the breakfast is superb and the rooms are amazing

the gym, and spa were superb also, and very popular

the spa and cafe spa and cafe staff fabulous

big doorstep beef sandwich in the bar and a great choice of food for breakfast