wish i knew they were doing renovations, bar was closed

kids running up& down the halls,knocking on doors

large amount if kids running halls all hours banging on our door screaming. very disruptive.

very noisy - kids running up and down the hall while trying to dleep

woman at the bar didn't seem to want to work

hotel, there was a baseball tournament so the place was packed full of children that took up the pool area and other areas non of there parents kept an eye on the little disrespectful kids either

saturday morning breakfast was a little disappointing. all food was empty and cold

the breakfast was nice in concept, the eggs and ham were cold

love the professionalism of the staff, environment, room and breakfast quality

they room was huge we had our own kitchen

liked the property; only disappointment was the day we wanted to swim, the pool was closed for cleaning

close to our kids place.

the swimming pool, the gym,the free breakfest

breakfast was good and comfortable to eat.

the pool was open too

pool and no notice before hand about that

the pool was ice cold

pool was extremely cold

robes in the room and the pool area was functional and bright

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the pool and hot tub were fantastic

clean great breakfast

the pools were smaller than i expected, and filled with kids, but it wasn't a big deal to us.

nice staff, comfortable beds, soft pillows, good food, usable lobby, large gym, pool ,hot tub

the food was really good at breakfast and at the 5:30-7:00 kick back

the pool and hottub were clean

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area running

comfortable; nice very good breakfast.

also - the breakfast was good

the lights from the parking lot shined through and the door from the hall

the room was fantastic and we loved the kitchenette

the size the kitchen the price the location

free laundry

kitchenette had cooking aupplies and dinnerware. no cost for laundry. it was quiet.

nice fitness area

staff was friendly, place was clean & breakfast was good

only disappointment was the lack of a hot tub in the spacious pool area that contained a decent sized pool

kids were running the halls, etc

were really clean and comfortable and the pool was fun and the pool water was very warm so my kids enjoyed

we were at the solheim cup so perfect location for des moines golf & country club

staff is super friendly. hot breakfast was great.

hotel had a great pool and hot tub, a wonderful breakfast with lots of choices, and clean updated rooms

very nice breakfast options

free parking, free wifi, & free breakfast for reasonable price.

broken equipment in the gym, run down hotel

layout was very nice - kitchen amenities appreciated

was super comfortable for great sleep, kitchen

sprung for spa tub and it was not what i expected

just the time for breakfast.

i liked the staff including the front desk clerks to the cleaning ladies and also the kitchen staff

loved the breakfast

the staff were welcoming. the breakfast buffet was excellent. the room was clean and spacious.

clean pool and warm hot tub, plenty of sidewalks and areas to walk your dogs

i didnt like how dirty the pool water was or how cold it was and i hated the hot tub didnt work

also fairly nice breakfast

lots of kids running up the halls at all

pretty nice hotel. nice gym.

there were kids running around and unsupervised, touching everything and not social distancing

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

no hot tub and kids playing in elevators

the breakfast was one of the best i

loved that they served breakfast on real dishes

i did use the pool and hot tub wich were wonderful

was clean and comfortable, breakfast was great

breakfast was great, loved the waffles

the pool and hot tub felt great and had nice hours

the pool and hot tub were very nice and big

the pool hours were also great because we got there pretty late and were still able to swim

facility was clean, wifi was fast and free, though you have

wifi struggled at the back of the room

having protein options for breakfast would have been nice.

parking lot was full constantly, alternate entrance keycard locks rarely worked

easy to find, plenty of parking

skimpy breakfast.

parking was not provided accurately

gym was old and hot. window didn't open in room. parking was limited.

the proximity to a lot of things to do. the grandkids loved the pool.

family friendly- excellent staff at thhe front desk, the cleaning staff, maintenance staff and breakfast staff

the gym is smaller than most hotels and smelled really awful

she was able to accommodate my request for late check out which was a bonus since i was here with my family running half marathon

great fitness center,pool, hot tum

best heated pool and hot spa! everything was clean. large rooms. great location!

indoor pool facility very nice and comfortable.

pool and hot tub were a bonus for kids

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

the fact that breakfast is not included in the stay it is 9.95 per person that's a bit much

breakfast was very good in a delightful space with staff that were very good at their job.

great look & feel - nice pool

parking was abundant

very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy spaces

really enjoyed the indoor pool since it was very rainy while we were there

pool and free breakfast

the friendly staff and on site breakfast

there isn't a hot tub in the pool area and they currently aren't serving breakfast due to covid

pool was not heated like they said

liked the variety at the breakfast. the night person was very friendly when we checked in.

and we where charged more for our pet fee than is stated on bookings we had to pay 30

the breakfast was great, rooms were clean

i like the spa tub in the room

no breakfast.

it’s quite, great gym equipment, clean, welcoming and close to bars

floor of pool could have been vacuumed to remove debris from one day to the next.

clean and friendly, great breakfast!

pool was overly chlorinated to the point your eyes start to water and you have trouble breathing

beds was very comfortable and breakfast was delicious

we did not use the pool or exercise area but they looked good

the pool and hot tub was fantastic

clean! comfortable! great breakfast!

pool water was way too cold but the kids didn't mind

very clean, friendly staff. great breakfast!

lots of kids running around in hallways without adult supervision

kids running the halls at 1 am

lots of kids running around in hallways without adult supervision

free parking

i have 2 kids and for them to say we had to leave and come back was rude

the hot tub allowed no kids after 10p

the fitness center was a little bit bigger

rooms, pool, fitness room all clean

rooms are very clean, nice, and spacious

hot water at breakfast wasn't very hot, and the fitness room could be more filled up

breakfast room nice

the breakfast is a typical hotel offering

clean friendly staff breakfast good location

breakfast was awesome

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

didn't like that there were no eggs or bacon or sausage for breakfast

there were toenail clippings on the stairs to the laundry room

friendly staff, hot breakfast, clean room, no complaints

i also liked the breakfast

breakfast is definitely the most important meal of the day making the complimentary restaurant

the kids were well behaved, but there was a lot of noise until midnight

also, the kids wanted to swim in the hot

the handicap bar seemed broken too, but i didn't have a use for that anyhow

pool area was over come by older kids and men jumping in the pool and screaming , and not really watching out for other

bar in the bathtub had a loose piece

cards don't work, beds aren't very comfortable, rooms are very small, had trouble connecting to wifi, weird smell

heard traffic and snow plows in parking lot all night long

quick shuttle service to dsm airport

the staff was friendly and we had good wifi

we used the shuttle to and from the airport and were very happy with the convenience this provided us

no pool shutdown sounds like no pool ever again.

shuttle was fast and efficient

the shuttle from the airport was perfect and convenient

near des moines airport with 24 hr/day shuttle service and parking

pool and cool air in the pool area

absolutely love this hotel perfect for kids and adults and the staff is absolutely amazing i would recommend this hotel to anybody

water park is perfect for kids of all ages and there’s something to do for everyone

the hotel itself is older and could use some updating but the water park was great for the kids and worth the stay if you have

was nice for the kids

a poolside room which is nice at night when your kids are swimming but not so much in the morning

proximity to airport; clean rooms; nice breakfast

location to airport 24 hour shuttle value

shuttle to and from airport was nice ! staff was very friendly and helpful.

so close to the airport and the shuttle was so easy to use

proximity to airport with shuttle service.

breakfast options could of been better but at least it was offered

great location! large room and comfortable bed! standard breakfast.

pool area was well kept and clean

the parking situation was also well accommodating

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

the kitchen was a dream - a small full-sized fridge, dishes, a dishwasher, sink and cupboards

very comfortable, clean rooms. pool was nice. the breakfast was a good and had many options.

location was very good for us getting around town, the suite was very comfortable, kitchen had all we needed and the walk-in shower was a very nice bonus

breakfast was great. location, great! staff, great!!!

the kitchen on my room did not have a stove or hot plate so keep that in mind when booking if you

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

the shuttle was dirty and the staff seemed distracted

maybe make the shuttle run on sundays. we ran into a snag because of that.

free shuttle, nice toiletries. spacious room, close to airport

i needed a room by my kids & grandkids

they had a shuttle that was

close to the airport and has it's own shuttle

shuttle was convient and drivers very accomidating

rooms-comfy beds-great food-kids loved the pool- great hotel for traveling families

breakfast was good, something for everyone. the kids really enjoyed the pool.

we had to go buy an air matress for our kids to sleep on

have stayed here once before and love it. rooms are very clean and we love the pool and hot tub

have to schedule the shuttle

pool was loud with kids but that's what it's for!

also, the airport shuttle was down, however they provided free taxi service to the airport

the size of the room was great and i loved that it had a small kitchen with dishes and full size fridge

easy access to the airport, clean, comfortable appreciate the shuttle

the room was great. the breakfast was really good for a continental setup.

it has a full kitchen with an electric stove, fridge and dishwasher

they have an indoor pool, awesome breakfast (daily) and the staff is fantastic

we had a room facing the swimming pool, and it was very noisy because of the cleaning water machine

excellent value. friendly staff. room was very clean. breakfast provided a number of options.

the pool didn't have any towels. no hot eggs for breakfast

they have a nice pool and exercise room

the breakfast was great, hot and plenty of choices

smell of the fried food from the bar permeated the lobby and hallways giving the hotel an unpleasant odor

breakfast was fine. quite adequate for my needs. h

great staff. great ammenties. love the pool and hot tub

6 type toiletries

they did not clean their parking lot for the snow, tv were not able to connect to the hotel wifi; could not use the tvs at all

could use a little more water pressure in the shower and i had a very hard time finding a parking space that i could get into on saturday evening

no eating places within walking but are adding on restaurant and shuttle driver will take you to restaurants and pick you up

the breakfast was good - standard continental breakfast

the single window only opened to the pool area which was enclosed, so very dark with little ambient light even in the daytime

the shuttle doesn’t run early enough

laundry room with detergent dispenser (pay with quarters)

the shuttle is very convenient, and the breakfast was very good

location was great and the shuttle was helpful. the breakfast was yummy.

due to covid i havent experienced breakfast or the pool, which is understandable

the pool was very large and the workout rooms were top notch

location. gym

we loved the pool but wished there was a hot tub as well.

the bar was very nice. the valet guys were great

room was right off the elevator, which got pretty loud at bar close on friday night

lovely restaurant and bar area

room service food via box lunch style in a paper bag

amazing amenities, ie espresso bar, gym, elegant restaurant/bar

room service food was deliciously well

the coffee bar was astounding, flavorful and a warm welcoming experience

breakfast is great. personnel helped me connect my laptop to the tv

staff were very friendly and when we called because the neighboring room had kids yelling and such, a staff person went to the room to ask the kids to be quiet and let them

lack of seating for breakfast

everything was nice. the breakfast was excellent!

only didnt like the pool, big disappointment

staff members went above and beyond, especially the shuttle drivers

it also has a lot to offer: pool, bar, restaurant, and vending machines

location and shuttle service

swimming pool

loved the shuttle service. our driver was wonderful. got to see lots of fun places in desmoines.

breakfast closed early, but it’s only temporary

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

pillows not the best. pool room is super loud

was impeccable and breakfast was great

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

the morning breakfast is good with a great big open space to dine in

elevators are small and the pool is too cold

such as fitness center and pool were below average compared to other hotels in downtown des moines

couldn’t us the pool

pool was great and beds were very comfortable.

the kids enjoyed the pool area

the kids enjoyed their pool time, and it was heated

always appreciate a 24 hour gym and that there were a couple more pieces of equipment beyond treadmills and free weights

i workout in the morning and the gym is better than most places

got our bill at check out and they charged us $75 for a pet fee for a small dog, for one night

chlorine in the pool is to much. you u can t even sit pool side without eyes burning

the room was great for my family with the bedroom separated from the family room, the kids could nap and we could stay in the other room

shuttle service was an amazing perk, the staff was great, the suite was very spacious and

food ,shuttle service , and pool!

great front desk service and breakfast and evening social are top notch!

the staff! the breakfast was good.

no wifi-2 bars staff members came to our door about 1 later and asked us how we got in the room and

to front of hotel blocked for parking lot seal coating

the pool area was great

gym was closed

the laundry machines didnt even work properly

also the clerk was pretty rude about him bringing me breakfast to the room which i didn't understand as i room had both a microwave and a refrigerator,

had a conjoined room to not have to sleep in a different room than my husband and separate the kids

i used the on site laundry with detergent i bought locally

it would have been more convenient to serve the coffee in the same room as the rest of the breakfast items

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

would have liked breakfast to include made to order omelets or eggs

the pandemic shut down the morning breakfast bar.

the breakfast was outstanding. lots of choices and quite expansive menu.

thanks for the complimentary breakfast and free wifi

new hotel, so it was very modern and clean. breakfast was great with a lot of options.

the breakfast was delicious and the attendants for breakfast were hard workers and kept everything

breakfast was good

great breakfast, 12p check out so kids could swim

great breakfast, 12p check out so kids could swim

breakfast was good with alot of different choices

really clean and pleasant. i loved the breakfast area.

the service and breakfast were great

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

clean, breakfast buffet was nice, friendly staff

loved the bed, the heat/air, the kitchen and bath.

room was clean and comfortable. liked having a full kitchen in the room.

i like the cleanliness, pet policy and kitchen

was the first time we had stayed where the room had a cute and convenient kitchen

kitchenette and full fridge.