the pool and hot tub was great to soak in

the shuttle doesn’t run early enough

breakfast was amazing!

in my shower left a little something to be desired, and the second of two milk cartons i had at breakfast tasted a little bit weird, but these are obscured by the overall quality of my stay

shuttle taking you to places within a 2 mile radius was great

wish there was an indoor pool or the outdoor pool was open.

i called for the shuttle it was there in 5 minutes

complimentary airport shuttle is a great bonus

parking with airport shuttle

lots of convenient parking and quiet rooms

super smart as well, they employee third parties to provide extra services like room service and shuttles to the airport

people were camped out in the hallway waiting for their laundry

service, good location, comfortable bed, clean room, nice pool and breakfast

very nice. friendly staff. full breakfast early in the morning available!

no pool shutdown sounds like no pool ever again.

nice staff , clean room , good location , they have airport shuttle service , strongly recommend

we asked for an early check in and they worked it out for us!

good breakfast, although different food for each day would be great

proximity to airport with shuttle service.

we had fun in the swimming pool

room service food via box lunch style in a paper bag

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

the coffee bar was astounding, flavorful and a warm welcoming experience

room service food was deliciously well

lovely restaurant and bar area

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

room was great, modern and had a kitchen available

more breakfast items yum

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

tub was not very hot and jets didnt work but the pool was great

always appreciate a 24 hour gym and that there were a couple more pieces of equipment beyond treadmills and free weights

the business center, laundry room and fitness area were all conveniently located on 1st floor

wish pool was bigger!

the room, pool, hot tub, breakfast, location,all the staff

pool/fitness area

we loved the pool but wished there was a hot tub as well.

the bell hops and parking attendants were the best, and the drinks at the bar actually had a decent amount of alcohol in them

the pool was very clean & the beds really comfortable.

pool was a little too cold, plus i thought there was a hot tub, but that was a little disappointing

we were there for a kids sports match and it became a fun

breakfast is great. personnel helped me connect my laptop to the tv

it was great!! pool was warm and kids loved it!! breakfast was excellent!!

be nice to get some kind of price reduction for not getting breakfast or being able to enjoy the pool

the treadmills in the gym were broke the gym was filthy the water machine was broken in the room the phone did not work

airport shuttle was very easy and convenient.

room had a larger fridge, a microwave and a coffee bar with it's own sink

liked they honored the quiet times i also enjoyed that there were almost no kids

the bar and the grill

kids waking us up at 2am

an awesome pool for the kids to swim in

kids running around the floor like it was a race track at midnight

great front desk service and breakfast and evening social are top notch!

free beers each & munchies, couple cook to to order omelets & all that goes with, plus free shuttle for a 2 mile radius of the hotel

shuttle to the iowa fair was a great feature

despite having a code, the wifi did not work

gs, sausage, waffles, cereal, etc

i like the hotel and the personal and the area is safe. i like the breakfast.

regarding the parking, i had called ahead to find out if i could park my car at the hotel for the week leading up

the helpful shuttle, thank you.

couldn’t us the pool

a swimming pool (somewhat small but still a plus) and a fitness room are nice add-ons

did not serve any meat options for breakfast

we loved the breakfast .

such as fitness center and pool were below average compared to other hotels in downtown des moines

restaurant and bar on sight!

the parking lot was closed. had to walk a ways.

more parking

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe after drinking there

staff members went above and beyond, especially the shuttle drivers

no room service (minor complaint) (+) ordered room service for dinner and surprisingly excellent (-)bfast room service and the food (french toast) was cold and hard

shuttle to airport.

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

the bar was misplaced, i thought

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

very clean, great staff and lots if choices for breakfast.

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

and their shuttle picked me up and dropped me off

breakfast was provided and it was close to the airport

pool was loud with kids but that's what it's for!

breakfast was very good

everything and the breakfast was amazing!

loved the room, the breakfast and pool!

commuting to the airport was a breeze for our early flights, and the hotel shuttle was at the ready - friendly and quick

advertised free shuttle to airport well they would do that but you can't park there

the kitchen on my room did not have a stove or hot plate so keep that in mind when booking if you

having a full-sized fridge and a functional kitchen with plates, silverware, etc

breakfast was great to start everyday. staff was very friendly and attentive. clean facility

breakfast was good. location was excellent for drake university. full kitchen.

breakfast was great. location, great! staff, great!!!

the continental breakfast had a fresh waffle maker

pool and free breakfast

pool was comfortable & overall way better than we expected for the price

staff was very accommodating to my special needs, my daughter loved the heated pool with the color changing lights and the large variety of breakfast choice

, pool,was clean and not over chlorinated

breakfast was awesome

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

breakfast room nice

smelled incredible, breakfast was the best ever

breakfast was good and hot

wifi did not work in our room worked everywhere in the hotel except the room

it was difficult to speak to someone regarding shortening my stay or even to ask for the wifi password

the wifi was awful

no wifi-2 bars staff members came to our door about 1 later and asked us how we got in the room and

moldy,slimy at the bottom with no sign of chemicals ever added and no one kept up the pool area , gym had a note on the door that it had been shut down since 2020,why

we went over to the baymont as approved by michael to let the kids swim so we could get everything resolved which really saved the day because we were hot, tired

also the clerk was pretty rude about him bringing me breakfast to the room which i didn't understand as i room had both a microwave and a refrigerator,

i used the on site laundry with detergent i bought locally

nice room, comfortable bed, good breakfast.

the breakfast doesn't have a meat or egg produce. but it was not bad. it was ok

very clean! wonderful breakfast selection.

there were toenail clippings on the stairs to the laundry room

breakfast was delicious as well thank you for everything

friendly staff, hot breakfast, clean room, no complaints

no laundry facilities available, which was part of my reasoning for coming.

this hotel was easy, the rooms were clean, pool was open late, and room service was merely a call or click away

on-site fitness center was decent

friendly and helpful staff. nice pool area. great breakfast buffet.

the kids were well behaved, but there was a lot of noise until midnight

the pool area could use some attention

room was clean, nice breakfast options, and front desk was attentive.

breakfast biscuits and gravy was cold and not good

the room was decently sized and clean, breakfast options surprisingly good, and the staff was professional and efficient

but there s free wifi

it wasn t anything special, but it was clean, staff was nice, beds were comfy, the gym was better than most motels i ve seen

that it wasn't enough time or half set aside time for adults to use the pool area!!!

plenty for the kids to do!

water park good food great experience

staff was super friendly, and the pool area for the kids was great

the kids had a ball playing in the pool & on the pirate ships

there was no water dispenser in the entire hotel - even the one in the gym was empty

the only negative was the $25 pet fee, but even with that, it was a good value compared to competitors

the laundry staff was very helpful

they have an indoor pool, awesome breakfast (daily) and the staff is fantastic

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a washing machine agitating at various times

pool was small

the staff was very friendly. we got an early check in which was also a plus!

the suites were perfect for our family with 2 kids

the food was really good at breakfast and at the 5:30-7:00 kick back

nice staff, comfortable beds, soft pillows, good food, usable lobby, large gym, pool ,hot tub

i will definitely go back and the pool was very clean as well with a nice room temperature

pool was cold.

the only concern is about the pool was full there to many people for the space

i had was that on saturday night of my stay,which was my last night, there were a bunch of little kids running around and screaming loudly until a little after midnight,and nobody did a thing about

too many kids, kids everywhere, loud kids

the proximity to a lot of things to do. the grandkids loved the pool.

great character, love the lodge theme! breakfast was top notch, great variety!

the pool area was nice and clean and even though i didn’t get to eat the breakfast, my family said it

the pool was a comfortable temperature and clean

kids and i stayed and they both loved the pool and the overall theme of the establishment

really enjoyed the yogurt bar! )

have enjoyed more protein options for breakfast such as a meat and egg option

behind with less parking

ample parking and quiet

parking lot was full constantly, alternate entrance keycard locks rarely worked

great fitness center,pool, hot tum

pool and hot tub were nice

indoor pool facility very nice and comfortable.

awesome pool and family friendly.

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

comfy beds. great breakfast! clean!

the pool, hottub and breakfast

breakfast could have had more fruit.

pool was ice cold, wasn’t able to get it

nice breakfast. enjoyed the exercise room and swimming pool

loved the breakfast

said they were still doing breakfast which is unusual with covid

breakfast

breakfast was disappointing

clean pool and warm hot tub, plenty of sidewalks and areas to walk your dogs

great indoor swimming pool, close to business

tub in room the faucet would just pull off room service tried walking in room at 9am checkout time is 11

hope to use the great looking pool next time

wifi struggled at the back of the room

we didn't get to try your breakfast this time cuz we had to be at the ball field early

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the pool was ice cold

pool was extremely cold

pool and no notice before hand about that

robes in the room and the pool area was functional and bright

kept the pool open past hours so my kids could swim after we got in late

breakfast was good

pool, hallways, rooms, everything was very clean

the pool and hot was great for our family

was clean and comfortable, breakfast was great

parking was abundant

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy spaces

our room was over the pool, with a window to the pool, so we could hear the people screaming and playing in the pool at

the pool area was awesome and we all enjoyed it

i did not eat breakfast but it looked amazing!!

pool was heated(not common in hamptons) and there was a hot tub

we had a premium room with complementary snacks which is so helpful for my kids after a swim

due to the corona virus, the breakfast was all prepackaged but still good and they had a nice variety

we stayed here after a long day of moving our kids into new apartments.

the pool was open too

comfy bed. large room. good breakfast.

i like the spa tub in the room

own spa tub in room and don’t have to share one

no breakfast.

room was good size and very clean. coin laundry onsite.

pool was really small and has way too much chlorine

location and cleanliness. pool and hot tub both open with no restrictions.

nice pool area

hotel breakfast was probably one of the best served breakfasts from a hotel that i've ever had

swimming pool was a bit small but not a big deal

servicing the breakfast area was inattentive

clean! comfortable! great breakfast!

the breakfast. the room. friendliness of staff. the pool and hot tub.

great people, large room, comfortable bed and goos breakfast

very clean, friendly staff. great breakfast!

breakfast, and drinks with a bite to eat at night

the swimming pool water was extremely cold.

breakfast was very fresh even during the last 30 min when we arrived

love the professionalism of the staff, environment, room and breakfast quality

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

better breakfast selections

the pool was a highlight of the trip

the bar wasn’t open which was kind of a drag but we enjoyed our

hotel has the biggest spa i know of

comfortable beds, the swimming pool and hot tub!!

very nice fitness center

complimentary coffee bar was nice

nice staff, beautiful facility, lots of restaurants nearby, good parking, good value

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

woman at the bar didn't seem to want to work

even a granola bar for breakfast would have been nice

the kids running around beating on my door

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much i paid would’ve been nice if breakfast had been

cute bar area, friendly and helpful bartender

also, 24 hr pool/spa area, what

was super comfortable for great sleep, kitchen

the bathtub, kitchen amenities outside area behind

disappointed that pool & spa were closed !

the breakfast was all prepackaged and had bags for carry out

finding a parking spot at night was harder, more towels, and better coffee makers in the room.

the breakfast and friendliness of the staff.

very nice breakfast options

parking was easy

free breakfast was very good with many choices

the pool was down which was disappointing but without a hesitation they put us in a bigger room and

shuttle from the hotel to the solheim golf course a mile and a half away

friendly staff, clean comfortable room & bed, nice fully stocked hot breakfast.

very clean room, extremely comfortable bed, excellent breakfast, friendly staff!!

the free breakfast is the best at any hotel i have ever stayed at.

the pool and hot tub were nice

hot tub water was a little sketchy and pool was super cold for the outside temp

rooms are great and roomy, breakfast was great

we were hoping to swim, but the pool was packed. so maybe our next visit.

great staff, very clean, delicious breakfast

the pool was shut down for maintenance

hot tab and swimming pool

sofa bed would have been fantastic for one or two people but was lacking for two adults and two kids

easy parking. streaming services on the tv. friendly staff. good breakfast. easy check in.

parking was okay not a big problem.

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had granny smith

clean, roomy, very comfortable bed. all the amenities of home (kitchen, tv, dvd).

for early check in just wanting an hour earlier if possible and manager told me to come on in, our room

free laundry

the size the kitchen the price the location

hotel is across the street from adventure land park so a plus if you have kids

i went to tell about kids in the pool ask if would come say something to them they where bigger kids and they where too

fitness room was impressive for a 2 star hotel

breakfast and pool

in conclusion, my kids/grandkids moved to iowa a few years back and i've finally found my go to hotel

we had two adjoining rooms and the kitchen space was fabulous

room was clean and comfortable. liked having a full kitchen in the room.

room came with a kitchen which was nice

loved the bed, the heat/air, the kitchen and bath.

kitchenette and full fridge.