the pool was open 24/7 and the breakfast was a huge buffet and everything was really good.

i liked the staff including the front desk clerks to the cleaning ladies and also the kitchen staff

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good size pool

great pantry offerings (instead of buffet breakfast/social due to covid-19 restrictions)

cleaner, the coffee pot still had a filter in it with grounds from last patron , the shelves in kitchen area had food debris on ( loose potato chips , cereal flakes , ect

clean, spacious, comfy good gym

were there in the winter and the sidewalks and parking lot were not well cleared of snow and ice

free parking, free wifi, & free breakfast for reasonable price.

adequate parking

fresh breakfast, warm pool, clean rooms

most laundry machines were out of order

the room was great and i loved the kitchen and work space! great shower too!

the kitchen, snack area, being able to check out items at the desk

the guest laundry was free

for early check in just wanting an hour earlier if possible and manager told me to come on in, our room

friendly staff, clean comfortable room & bed, nice fully stocked hot breakfast.

the fitness center had what i needed.

they didn’t have breakfast because of covid p

pool area was very hot to sit in when watching the kids

need larger fitness center

had been a snow storm the following morning the back entrance where the handicap parking was hadn't been cleaned

also - the breakfast was good

also offered amenities, like a pool and fitness center

parking lot was awful due to weather

easily accommodated our need for a crib and allowed choice of floor to ensure quiet kids toys and pool floats available in the pool

we stayed in a poolside room and were very happy with how quiet it was even when there were children in the pool

our room was over the pool, with a window to the pool, so we could hear the people screaming and playing in the pool at

the rooms are gorgeous and the pool area was fabulous with so much to do.

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

parking was abundant

the breakfast was one of the best i

i did use the pool and hot tub wich were wonderful

breakfast was nice with a wide variety of food

staff was very friendly and nice. breakfast was great. chocolate waffles were yummy

breakfast was great, loved the waffles

clean. staff. breakfast. pool.

wifi was awful, it was difficult to get work done

the pool and hot tub felt great and had nice hours

it was easy to access breakfast, gym/pool area

the breakfast was great as well

the breakfast was one of the best i've had at a hotel in a long time.

great pool at the perfect temperature

breakfast was disappointing

said they were still doing breakfast which is unusual with covid

the staff were welcoming. the breakfast buffet was excellent. the room was clean and spacious.

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

pool and hot tub were nice

great fitness center,pool, hot tum

great fitness center,pool, hot tum

indoor pool facility very nice and comfortable.

really enjoyed the yogurt bar! )

ample parking and quiet

breakfast, cleanliness

parking lot was full constantly, alternate entrance keycard locks rarely worked

clean, nice neighborhood, room was huge, staff very good and breakfast was hot and yummy

breakfast was great. and enjoyed the outdoor fire pit.

the breakfast was outstanding as well

staff was great, good breakfast, nice pool for the grandkids and convenient location

great character, love the lodge theme! breakfast was top notch, great variety!

the pool was a comfortable temperature and clean

pool wasn't heated. no hot tub.

over $16 per person for breakfast for a kids that don’t even eat that much

lots of kids running up the halls at all

pool was open and fitness room was very nice

nice pool and outdoor seating area

breakfast was good and the beds were very comfortable

breakfast overall

pool hours need to be 24 hrs for adults.

the breakfast was great, hot and plenty of choices

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and about the pub/bar area they had at the hotel

was a bit of mold in the shower, towel bar had loose screw & fell off the wall, shower/tub was slick and needs something with grip

cute bar area, friendly and helpful bartender

it was great. there's a small gym and a pool

large amount if kids running halls all hours banging on our door screaming. very disruptive.

location, close to everything, the bistro was available to us, the room has youtube which my kids were excited about that

breakfast however there was a little delay when steam plates were emptied and getting fresh food

pool water was way too cold but the kids didn't mind

clean! comfortable! great breakfast!

pool water was a little chilly

great people, large room, comfortable bed and goos breakfast

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided with good

it was however, the best microtel jacuzzi/spa

not have the breakfast,only because i slept in on comfy bed

the location, the roomwas clean, the staff and the breakfast.

breakfast was a bit basic.

breakfast was really good, it i like waffles so that’s a big add

the pool water needed to be allot warmer... definitely.

beds was very comfortable and breakfast was delicious

pool was overly chlorinated to the point your eyes start to water and you have trouble breathing

clean and friendly, great breakfast!

complimentary coffee bar was nice

i have 2 kids and for them to say we had to leave and come back was rude

i have 2 kids and for them to say we had to leave and come back was rude

were a little disappointed that there was no chocolate bar in our little bag, just a bottle of water

clean, quiet and relaxing. kids loved the pool.

pool was extremely cold

pool and no notice before hand about that

robes in the room and the pool area was functional and bright

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the pool was ice cold

clean and friendly staff with great workout gym and awesome breakfast

we had a premium room with complementary snacks which is so helpful for my kids after a swim

pool hot tub. breakfast.

was pretty hectic since there were young football teams staying at the hotel using the pool etc

breakfast could have been better, there were a lot of choices.

clean and great breakfast

good location, the room was spacious and clean. the pool was nice, but small.

nice pool and hot tub

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

the night we used it, we were the only ones in the whole pool area

location was good. pool and hot tub were excellent!

the front desk staff, she was very nice and great with the kids

good atmosphere, not overpriced. has a hot tub and pool.

everything but the breakfast

the heated indoor / outdoor pool is amazing, and the kids would really love to go back to

our favorite 1/2 way stop to visit our kids

plus the free drinks and heavy appetizers were perfect for our kids that were more interested in swimming than dining out for supper

nice staff, comfortable beds, soft pillows, good food, usable lobby, large gym, pool ,hot tub

also had a cocktail hour breakfast was included

pool, hot tub and the room

pool and free breakfast

breakfast could?ve been better.

maybe a few more choices for breakfast like instant oatmeal and fruit would be a suggestion.

there was even a heated indoor pool

the friendly staff and on site breakfast

water park for my daughter

water park for the kids.

staff was super friendly, and the pool area for the kids was great

the kids had a ball playing in the pool & on the pirate ships

the pool, tiki bar and restaurant were all very nice

nice pool area for the kids to

bar in the bathtub had a loose piece

also, this hotel does not have a hot tub, kids do not eat free

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school shopping

the kids were well behaved, but there was a lot of noise until midnight

walked in i could tell it was clean , room was clean , beds were comfortable , shower felt nice , breakfast was decent , good location, easy to find and

laundry machines out of order. didn't seem as if there was an intent to fix.

breakfast is definitely the most important meal of the day making the complimentary restaurant

nice jacuzzi suite with attached patio. decent breakfast

breakfast was delicious as well thank you for everything

breakfast was good, the pool was good

we also appreciated the ample parking available

breakfast options could of been better but at least it was offered

great location! large room and comfortable bed! standard breakfast.

did not eat breakfast.

i had just stayed a whole week and they charged me no pet fee when i came back she went out to my car and looked at my car and saw my dog came back and

our room window faced in to the pool area and it was actually really pretty at night

breakfast was great laundry did great on are clothes

the breakfast was great and the staff was very nice.

it also had an excellent breakfast

newness of the hotel; the layout of our room; the excellent breakfast; friendly staff; great location for us

very comfortable, clean rooms. pool was nice. the breakfast was a good and had many options.

rooms are large and having a kitchenette was a plus

kitchen in my room

it was nice to have a full kitchen and plenty of space

loved the shuttle service. our driver was wonderful. got to see lots of fun places in desmoines.

tiny bathroom. bar not open. lots of street noise.

we enjoyed their bar the night before

the deep pool and the view. i also like how close it is to down town.

pool but way to much chlorine.

location. gym

the pool was very large and the workout rooms were top notch

the bar was very nice. the valet guys were great

room was right off the elevator, which got pretty loud at bar close on friday night

nice room, modern and clean. bed was very comfortable. pool was nice and water was warm.

we had little kids that were very disappointed

everything was nice. the breakfast was excellent!

booked a 2 queen bed with sofa bed for my family of 4, kids are teenagers, and they did not keep this room for us upon checkin

pool very cold

outstandding breakfast

the pool was great, clean and hardly anyone there

staff was extremely friendly, the breakfast was very good, and the free shuttle service exceeded my expectations

staff was extremely friendly, the breakfast was very good, and the free shuttle service exceeded my expectations

breakfast was amazing!

the shuttle is service was great

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top notch and the sense of escape one gets just from staying here is priceless

room service food via box lunch style in a paper bag

amazing amenities, ie espresso bar, gym, elegant restaurant/bar

lovely restaurant and bar area

rooms, lobby, and bar made us feel like we were in a very high class hotel

the rooms, shower,breakfast and the staff.

the morning breakfast is good with a great big open space to dine in

loved the breakfast and pool the staff was nice and kind during my stay and helped me get a couple more pillows since i

such as fitness center and pool were below average compared to other hotels in downtown des moines

pool area was a noisy it echoed

the room had a lot of space with a couch and kitchen area

pool was out of commission for repairs, but we were able to use the hampton inn suites pool which

smelled marijuana inside and outside very strongly and that was as a problem since we had our kids with us

the rooms were great. breakfast was good too.

loved the full kitchen, the bed was extremely comfortable

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

i workout in the morning and the gym is better than most places

the business center, laundry room and fitness area were all conveniently located on 1st floor

restaurant at pool closed due to covid-19

the kids enjoyed their pool time, and it was heated

there must of been a convention in town, lot of young kids. a bit loud

friendliness of staff, esp those helping at breakfast. cleanliness. everyone helpful.

the breakfast bar and happy hour

no room service even though we asked for it

beautiful room. excellent staff. great breakfast

super close to airport for early am flight. shuttle. i

sack breakfast. no hot tub.

connecting to hotel wifi if not a hilton rewards member

i called for the shuttle it was there in 5 minutes

someone had just smoked weed in the parking lot

was close to the airport and had a free shuttle

bagged breakfast

near des moines airport with 24 hr/day shuttle service and parking

great staff, nice rooms, location handy to airport, good shuttle service to hotel/airport

great breakfast

good breakfast, although different food for each day would be great

clean, nice pool, recently renovated rooms

we asked for an early check in and they worked it out for us!

proximity to airport; clean rooms; nice breakfast

was excellent, we park car and shuttle to airport

excellent gym and pool

a amazing time the pool was wonderful, the people where great, the food was good, the room was excellent and right

very clean!! all staff friendly and helpful! shuttle service to the airport was great!!

accommodated my early check in time so i could not be late to my event

we sat outside our room on the catwalk and enjoyed a drink while watching our kids play in the pool

pool's tiles were cracked and crumbling and falling into the pool

coffee was supposed to be made and never has been for the last 2 weeks that i know of there's kids running this motel and one girl is doing it all by herself 24/7 and then homeless people are

my poor kids had to sleep in that environment

roomy rooms, laundry available

also, there is no breakfast which we pay for and is supposed to be part of the rate

open the pool back up.

the evening of our second night someone with a loud muffler kept going in out of the parking lot one reving the engine

weight room was closed down, the pool was freezing but online stated it was heated and the hot tub was barley warm not even close to

breakfast

parking was fairly convenient

hotel has a shuttle for airport but we didn t know that so we paid for a cab

shuttle to airport.

the shuttle was dirty and the staff seemed distracted

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

free shuttle, nice toiletries. spacious room, close to airport

the breakfast was outstanding. lots of choices and quite expansive menu.

wonderful kitchen, nice facility, perfect location for our stay

our loft-style room was super cozy and loved that it came with a full kitchen

breakfast was good, coffee is good

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

very clean, great staff and lots if choices for breakfast.

we didn't realize there was a fee for parking our car while we traveled.

excellent breakfast

it also has a in door pool which the children liked

pool was loud with kids but that's what it's for!

they also had a shuttle to the wells fargo areana as we were in town for

breakfast was the best i ve had

the free breakfast was adequate and tasty

and being poolside wasn't what we would of chosen, but the price, location, and shuttle made it worth it

despite having a code, the wifi did not work

the breakfast was delicious and the attendants for breakfast were hard workers and kept everything

liked the central location, the fitness center was more than just a treadmill and a few weights, the pool was a good size for

the breakfast had good choices

great breakfast, 12p check out so kids could swim

nice property and location of the hotel. breakfast and amenities were great.

was awesome and shuttled me to the airport so i could catch my flight

it's comfy, nice pool, clean, amazing breakfast and so much more

awesome breakfast

room exceeded my expectations, there was e even a kitchen avail

we utilized the pool which was also well kept

clean friendly staff breakfast good location

breakfast room nice

just wished that breakfast would have been available earlier

the breakfast is a typical hotel offering

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

breakfast was good with alot of different choices

really clean and pleasant. i loved the breakfast area.

the service and breakfast were great

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

clean, breakfast buffet was nice, friendly staff

loved the bed, the heat/air, the kitchen and bath.

room was clean and comfortable. liked having a full kitchen in the room.

i like the cleanliness, pet policy and kitchen

was the first time we had stayed where the room had a cute and convenient kitchen

kitchenette and full fridge.

the beds were great and the pool was very popular with the kids

clean and nice suites, perfect for family travel. decent breakfast, pool, and general lounge.

there is also a full kitchen(no oven) if you are staying for an extended period

very good choice for breakfast.

breakfast selection was okay