excellent location. nice pool area and lobby.

breakfast at restaurant was excellent

only thing that i wasnt a big fan was with that the hot and ready breakfast is not included and the pillows got flat pretty quick

not partake of the breakfast

and ofcourse it was different as bar and restaurant open

very clean, free morning breakfast, hotel bar until 10pm

tv didn’t work no bar no water in rooms no omelette station . breakfast was awful

while the kitchen area was spacious with a microwave and refrigerator, the bedroom was very tight, with only

breakfast was okay.

the pool was closed!

the lady who ran the breakfast area was amazing

didn t like the fact that the pool closed at 10pm

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

the breakfast was excellent

pool and hot tubr

pool area was nice but the pool itself needed to be clean

great storage space and the kitchen was well equipped

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

like the room, the pool that my grandkids could use visiting us - grandparents during thanksgiving

the size of the room, and the added kitchen with great size fridge.

hotel was very clean, the staff was wonderful and welcoming, the location was perfect, and the breakfast was fresh and delicious

nice fitness area

wish there was hot breakfast

breakfast wasn’t good, but due to covid restrictions we understood

smoking in pool area and smoking by front door so it came into pool area.

didn’t have potatoes at breakfast on the day i went down for it lol

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym had no spray, towels or sanitizer to clean after the many who touch the equipment

didn’t like that the pool was closed and the bar

the pool warmer?

very nice and the breakfast was excellent

hotel was loaded with kids, and granted my request for a quiet room on the top floor

the pool was clean and the water temp matched what was needed with the temperatures outside

the bar and lobby were beautiful

pool gym lounge area excellent

the hotel bar was nice and all off the staff at hotel was so nice.

wish the pool was heated but the spa was great :)

i was there as a birthday treat to myself for self care, to order room service, spa and drinks and had to go offsite to get all of those services

wedding night and the conceirge put chocolate covered strawberries and champagne in our room, the spa is amazing and the staff were very friendly and accommodating

lovely pool with great seating and lounging chairs set out all over the property

the staff were excellent at front desk and bar

the pool i thought was heated in more choices of breakfast

everything it was nice clean peacefully kids really enjoyed

i think it is important that the gym is open 24 hours and the hotel always has tea and coffee available

very comfortable. good location. great breakfast. great staff at front desk.

kids, we're extremely disappointed, but i guess you could say we made the best of it

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

open bar and fire place

very nice bar area and the bartender was knowledgeable and friendly

coffee that was served at the bar should be complimentary

the bar and sitting areas were nice

the lady at the bar helped us and got us the room we had paid for

free shuttle to the ballantyne where i was attending be a wedding

the restaurant and bar were very nice

you also had a shuttle to take you within 2miles

and bar closed to early for

i enjoyed the privacy and the pool and breakfast and the full kitchen

but the kids and my cousin which is a adult told me the guy at pool area was super

very comfortable and spacious. gym facility was very nice

everything! breakfast was tasty, rooms well appointed

also, phenomenal breakfast, pool, and grills

having a modern kitchen, sitting area, sink/make up area septate from the shower makes you feel you are in a nice

enabled cooking, reheating of delicious bbq leftovers, making breakfast early

second floor access to parking lot.

beds to sleep up to 6 & only one desk chair seemed strange, especially with having to take bagged breakfast to room to eat due to covid restrictions

good location, pool, gym and breakfast

they have a nice hot breakfast too

there was kids running everywhere, throwing balls

the kids were seen helping with a large load of garbage the next morning

liked the large bathroom; liked the friendly staff; liked the clean room; liked the full breakfast

we were there for a football event so the kids used it as a snack

the pool looked like it needed help. water did not look good.

convenient location. good breakfast.

the friendly staff and open pool

gym, pool and all other amenities are so good

well-maintained pool

chose this hotel because of the bistro/bar and outdoor pool

pool out of order

excellent staff, lovely rooms, super breakfast. good gym.

the pool was closed waiting on inspection

said jacuzzi and inside restaurant/ bar did not have it only outside pool was bugs in

the host in the kitchen made sure i got a good breakfast. that really blessed my heart.

she even turned on the fire pit so the kids sit outside after they got out of the pool

my son was obsessed with the breakfast options & the pool

and the breakfast was ud83eudd0cud83cudffd (chefs

handsome facility. pool. great breakfast area

within walking distance and our favourite shops are in the area, and they have a great choice of breakfast

no real breakfast or place to do laundry but nothing major

large parking and can accommodate large trucks

breakfast was amazing, everything about the stay great!

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

it also has guest laundry, which we needed traveling with a toddler

i didn’t use it, there was an indoor pool/spa

common areas were clean updated,pool area clean

the pool/hot tub were stocked with towels

if we had stayed in a room with a small kitchen

hotel was clean, staff were friendly, it was quiet and breakfast was great

one of the panels on the kitchen sink was hanging off,

the pool area was rather small but it served its purpose.

rod was broken, rug was severely fraying at floor join, panel was falling off cabinet under kitchen sink, bed was new but rock hard, lighting was laughable

asked for an early check in and although they were sold out they made sure our room

breakfast needs updated

bring back breakfast!

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

need more breakfast items

the fitness center was nice

very clean,good breakfast and awesome staff

rest...and breakfast staff

i liked the convenience of having a fitness center

great breakfast as well

ev charger was not working but was there

the elevators were smelly, the ice machine on the 3rd floor was broken, the laundry area on the same floor was dirty, one of my 3 rooms rented had fleas, the parking lot was

ev charger was convenient

clean, nice gym, good location

the gym - elliptical worked but was mostly disappointing bc half the equipment did not work

the bar was closed because there was no bartender

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

laundry on site, breakfast options and helpful/friendly staff

pool hours should start before 10 am and bed could be more comfortable

bar was very convenient and the location was great

great beds, fantastic staff and wonderful breakfast

uncomfortable beds, room fridge freezer didn't work and we lost our kids dino nugs

breakfast was okay but repetitive

it’s been this way a while & it doesnt appear that’s changing anytime soon laundry is limited & expensive for old

the gym,breakfast and location

the inside pool was still too cold. need some more heat in the pool.

very nice decor, staff and cleanliness. great breakfast buffet.

the location was close to what i needed. the breakfast was delicious.

the breakast buffet was of excellent quality and exceeded my expectations for a nice hot breakfast

our room(s) were cleaned everyday and breakfasts were excellent

very good breakfast with waffle maker

we didn't have breakfast

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast 10min from the beach

great value and excellent breakfast offered

breakfast was above and beyond every other hotel's i've been to in this price range

breakfast was wonderful and offered so many choices

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

staff to accommodations to the pool to snack options it was perfect

the spa tub was great.

location is perfect. breakfast is wonderful. employees are very friendly and helpful.

free parking and free breakfast made it very affordable

sucks the pool was closed for the season

some people have a party very loud by the pool at midnight.

we love the pool , breakfast was amazing

you get the 7th floor, avoid the rooms next to or across the gym

small but nice swimming pool with plenty of seating, shade, and free towels to use

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

room service was excellent, clean towels daily

drinks from the bar were exceptional

great location, great staff, and great hotel with a great bar ud83dudc4d

the gym had all the equipment i needed

the gym was so cute and had really nice equipment and was well maintained

property good laundry facility nice pool- water is good cool

pool was outdoors, not indoors. limited no cost amenities.

i love the location. room size is good. balcony is nice. the gym was good.

the quietness, the pool area

pool .gym.staff really nice and room

ongoing construction and parking.

the hotel for one night in charlotte south park, minutes only to the mall, free parking which was perfect and great smoking area infront of the lobby outdoors with benches

no room service

there was some problems with the gym and the spa area, which limited our access.

ve us early checkin/late check out)

roof top bar lovely

nice rooftop bar nice staff

we also loved the roof top bar the cordial

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

gym area was small but nice and was clean

not like the room because it was right next to the elevator and i was put on a floor with alot of kids due to a tournament

clean, luxurious, every amenity included, including parking, which was not the norm for the folks i was meeting

loved the shower, bed, gym,coffee in the room

the bar area was comfortable and inviting

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my room

on my experience was great and the room have a kitchen and the size was great

room service - they don't clean rooms daily

staff were friendly, room was very nice, bed was comfortable, and the bar was nice.

would have liked some more short term parking for checkin

was an area where the carpet and the vinyl in the kitchen meet where the carpet was worn off and the nails were exposed

small pool

the general manager was very personable and accommodated my early check in.

only thing i did not like about the hotel was the pool being closed the whole weekend

the pool was closed ud83dude2b

was an all around nicole comfortable place to stay, a little disappointed that they had the pool shut down and it was only 4 pm, and check in was at three but arrived at 4 and room wasn’t

bed so comfortable ikeep missing breakfast.

the beds were very comfortable, they had a good breakfast selection, not great, but good

even the breakfast was impressive

great gym

and the gym was in immaculate condition, very nice and super clean

breakfast was amazing! location was near shopping and many good choices of restaurants!

desk friendly, indoor pool, bed was comfy, room overall nice and very clean, liked the dove products in the

it had an indoor pool, and my baby loved it

staff is very cordial and the breakfast is on point

all staff was great room was very clean, breakfast was amazing

breakfast was disappointing with pre fab scrambled eggs and miniature bagels, yogurt and bruised

breakfast area very small. not much room to get to food and tables.

large clean modern room....pool was nice...close to bojangles chicken...nice beding!

pool was great breakfast was good,hot, and fresh

this is a very clean hotel. breakfast is very good. i would definitely return.

like weed the vending machine and laundry detergent machine took our money and they shrugged it off

it smelled like sour laundry and marijuana throughout the whole building

even allowed early check in

have just finished doing some laundry and the sheets on my bed we're not quite dry and there are no towels in the room

also to noisy laundry just 1 machine to clean and this is a motel the price to much this not a 5 starts hotel

outdoor pool available and open

property was clean, close to local shopping, the pool was kept clean and the water temperature was very comfortable

pool

lady who produced breakfast every single day was such a gem

liked the layout of the room, comfortable bed, spacious & a fabulous breakfast

everything was great including the continental breakfast.

would like bacon with breakfast

clean, great staff,best breakfast ever. at comfort inn

clean and comfortable, breakfast eggs tasted odd and could not eat tgem

staff, breakfast and water

breakfast is delicious

could use a few more breakfast options

could have more breakfast options

could have a few more options for breakfast

breakfast was delicious

clean no bugs and good breakfast

i wish that they had boiled eggs for breakfast

pool wasn’t open/available

pool not operational

loved that you all had laundry facilities as well

location, breakfast service appeared to follow covid guide lines and the room was clean/comfortable

breakfast didnt have regular sausage, they only had turkey

the pool was nice and warm in the breakfast was great

pool was overcrowded to hot in there for a lot of people

rooms were clean. breakfast was great. location was in a nice area.

forget the pool and gym

breakfast was small but good. i love waffles

breakfast was good and the staff was great

booking site it listed that there was a pool and gym available

i liked that i was the only one using the gym

hot breakfast was excellent including fresh fruit, oatmeal, and eggs

new. great gym facilities. breakfast items simple due to covid but still good

we came back from carowinds a bit hungry, and kids loved the hot chocolate at 12am

i also called and tried to complain about the kids running up and down the hall and knocking and running

coffee and gym

i also liked that there was a small snack bar located in the lobby

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

the swimming pool was nice and clean

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

a great bar area and plenty of seating

the breakfast wasn't very good and most of the food was gone when we got there.

nice variety for breakfast

this hotel also had the cleanest guest laundry i have ever seen

had 2 adults and 2 kids

the next morning there was a great breakfast selection

there were kids there playing soccer, the young lady at the desk make sure i had a good safe quiet

is the first breakfast buffet that i have seen open since the beginning of covid-19

pool was well maintained

disappointed that sign in lobby indicated that pool would be closing at 8

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

pool closed to soon.

the indoor pool and workout room are well maintained

the pool was a disappointment and wish there was more to it than a kiddie pool.

pool was a bit small

the staff is wonderful, the facilities are top notch, the pool was refreshing

pool area was lovely

i also appreciate that they had to fill hot breakfast open

pool was nice! staff was very friendly!

breakfast front desk

was nice, they allowed late check out at no cost

and dinner buffet is amazing i would definitely recommend plus can't beat the hot tub and indoor pool

service desk they were rude and could not provide the same answer to my question for a late check out when i got the room they said 1 was the time then when i needed the late check out

kids loved the pool

however the kids and i went straight to the pool after we checked into our room

the service and free breakfast!

i think the pool should have a covering due to the debris flying off the trees

they spoke with me and my 3 kids like we were family

comfortable room. good breakfast.

our kids enjoyed the large, outdoor, clean pool

the staff was lovely, the pool was so nice

didn't particularly like the breakfast choices

kids up late in next room

breakfast was really noisy - attendant banging chairs while cleaning, etc.

my kids really enjoyed it

i liked everything. the breakfast was very good.

all of the breakfast

the atmosphere was pleasant and breakfast was tasty and the area was clean.

we were able to do our laundry nice breakfast great staff

healthy breakfast

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water, there was no

breakfast area struggled with produ t availability

so new and clean. location is good. nice pool. great price.

comfortable beds, good location close to shopping areas, has gym and indoor pool

liked that breakfast was until 10, usually breakfast at other places are until 9

kids soccer was also staying in the hotel and the parents didn’t keep an eye on them, and so they

room was nice, especially if you are staying for a while, as it has a large kitchen

i like the style of room and convince of having a kitchen.

the laundry facility.

no oven in the kitchen.

place to stay full kitchen

we didn't want to stay there even one night; especially when we are with kids

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

friendly staff, clean facilities and furniture, reliable shuttle

shuttle

i wanted to return my rental car early, and they sent a shuttle to get me at the airport, which is close by

very nice and clean, great gym and bar was very nice

parking, free wifi, size of the room

breakfast was pricey but good

we arrived, we were not told where to find amenities for example gym, pool, restaurant, etc

the pool wasn't available

our shuttle drivers were extremely helpful

staff was amazing, our shuttle driver,  the front desk and ester the manager made sure our short overnight stay was

the pool lights were out which caused the pool to close earlier than we would have liked.

the pool faced towards the interstate, therefore not very relaxing hanging out there.

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

the pool was nice and clean and a lot of fun for our kids

nothing was available because everything was closed pool, gym

only the small gym.

kids running on the floor above us

the breakfast was not great

great gym for workouts while traveling

great breakfast. quiet location. comfortable beds.

the laundry center was a little outdated and could use some extra love.

good breakfast gym pool location

even my kids love going to the gym

we appreciated the complimentary happy hour and breakfast

the suite was nice, the bar and the restaurant

breakfast and rooms were spacious

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

the complimentary breakfast and happy hour drinks were all a

there is a bar in the lobby that you can order food from

very clean neat and convient everything is right around u the movies the bar everything is walking

small pool .

the bar and restaurant was closed.

clean room, hot tub, and pool area

the pool could b larger...it was packed so not too much room

pool closed

the kids went to the pool for a little while

the breakfast was tasty, with not that many options, but it was super good

the breakfast was delicious.

also, breakfast was ok, but i'm not a fan of pre-made omelet, then rather not serve eggs

room was clean and comfortable. breakfast and coffee was very good

can hear everything, it’s like the people next to my room were inside of my room and the breakfast was

didn’t like the breakfast. only had 1 meat option. could add a waffle maker.

breakfast wasn't that great but i found some things to eat

everywhere i was escaping from domestic violence from my kids father they were with me as well

the pillows and bed was awesome. the indoor facility is for find and the pool was warm.

did not do breakfast.

breakfast was served warm and ready to eat

horrible service, and the older guy is pretty weird around kids

the pool and gym

coffee in the room and at breakfast should be upgraded. it was a little less than ok.

even though the pool was small, i managed to swim laps

the breakfast had a lot of options, and everything we had was tasty

the hotel offers free breakfast, free laundry on premises and a computer you can use if you are on a business trip