swimming pool not operational

very clean, friendly staff and breakfast was great!

the breakfast! beautiful hotel!

add a better assortment of breakfast items

wish there was hot breakfast

possibly larger bar area but not a real issue.

the newest of the property. the entertainment at the bar was nice. staff was very professional.

coffee that was served at the bar should be complimentary

the bar and sitting areas were nice

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

they greeted you before you could even see them, catered to you at the pool side and in room service just spot on

the food to room service was not special, very untasty

the mini bar in the room was extremely high if you pick it up it automatically charges your card to be

we did room service and everything was loveky

i like to sit under the cabana at the pool for an hour,,, you charge way to much for it...

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra hidden trash can and paper towels

spacious rooms, breakfast gym and pool

and the staff made sure that plenty of towels were always in the pool area as well as the gym

but the kids and my cousin which is a adult told me the guy at pool area was super

with glass doors, gave us tons of wash clothes and towels, big soft king size pillows, entire kitchen setup was great, provided all soaps shampoos lotion, hot tub nice, big pool, staff was nice

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

i definitely love the heated inside pool room - my main charlotte come to for relaxation

clean, comfortable beds, friendly staff, pool, spacious hotel, and the balcony

free shuttle to the ballantyne where i was attending be a wedding

last 2 times i stayed at this location their is something wrong with the pool a month ago they said the air conditioner was out at the pool this time they said they shut

pool table and bar in the lounge area are great features

the xyz bar was super and well stocked with all of our

plenty of green space for our pet

i enjoyed the gym, indoor pool, and the bar and social area in the lobby

too noisy. kids were running the halls too much.

very comfortable. good location. great breakfast. great staff at front desk.

gym was extremely hot. laundry room only had 1 washer working.

the breakfast was excellent and my kids enjoyed the pool

kids, we're extremely disappointed, but i guess you could say we made the best of it

- the sliding bathroom doors pinched the kids' fingers between the handle and the wall

location, very quiet, very clean, friendly staff, good outdoor pool, hot breakfast, self cleaning elevator buttons, lots of parking, great shopping and

the parking lot is big enough and the swimming pool is outside

just noisy kids outside our room but it was resolved once i informed the front desk.

no indoor pool

nice outdoor pool when the weather is

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

great storage space and the kitchen was well equipped

very friendly staff and excellent continental breakfast

the gym is clean, and they have a comfortable sitting area to just read or watch tv

clean property, comfortable beds, nice pool

pool was closed

having a kitchen in the room, especially with said kitchen being stocked with pots and pans and everything

breakfast was more than adequate, food service nice feature

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

didn t like the fact that the pool closed at 10pm

the beds were very comfortable. the breakfast was great with a lot of variety

suite is very spacious and has a great mini kitchen area

it was pretty good. the parking was great.

breakfast spacious room kitchen equipped room

it is a truly lovely design with great public spaces, ample parking, free breakfast and huge rooms

we were able to picnic on the patio near the pool

breakfast could be longer

breakfast was fresh and amazing

attractive, nice atmosphere, spacious rooms with modular couch , nice tv, kitchenette, cozy, good breakfast

‘restaurant’ on the website is really just 5 options from the bar

handsome facility. pool. great breakfast area

the host in the kitchen made sure i got a good breakfast. that really blessed my heart.

great breakfast, with a variety to please all

the pool is closed

the cleanliness and the staff. the breakfast was amazing a lot of choices

we stayed for a friday night to saturday morning and the breakfast didn't start until 7:00am

i loved the workout room and laundry facilities too

site needs updating- no mention of pet fee on web- site

there is a laundry room available on site

later breakfast

breakfast was good, too

coffee in the room and at breakfast should be upgraded. it was a little less than ok.

loved the king suite, kitchen was very useful

the kitchen staff was very nice and polite

breakfast was a little chaotic and lacked a little depth but i understand because it was a busy

not enough people to cover front desk/check outs and breakfast in the morning

i really liked the sheets! bed was very comfortable. i loved the kitchen - very nicely equipped.

way too many kids. couldn’t go in the pool.

breakfast great

evening staff, the kitchen allowing for a meal in (but could you add a corkscrew to your kitchen tool kit, please),

that the pool was close

as usual, the restaurant and bar fit the bill

and hampton do have a full breakfast bar just like the holiday inn does

very clean, excellent restaurant, very comfortable beds, nice pool.

excellent on-site restaurant, dinner and breakfast amazing

aware that during covid breakfasts are not what they were although i'm happy we were able to receive something before we

no gym no swimming pool

the indoor pool was so very welcoming

checked to this hotel because it had a pool i got checking in and the pool was closed for two days for unknown reason's they didn't waylt

tub and indoor pool were nice, very comfortable and clean room, breakfast was hot and plenty of food available

did not use pool

i like the lobby, breakfast options, quick elevators, pool although closed for this stay, convenience of the highway, gas and food

room was spacious and our kids had a great time in the pool

gym could use a wider variety of equipment, but it s a nice size and available 24hrs.

the wifi worked perfectly

zoe in the bar was amazing. the staff was friendly it was clean and nice

lobby bar wasn’t open all hours

the pool was a disappointment and wish there was more to it than a kiddie pool.

i prefer outdoor pools to indoor ones b/c the chlorine odor is overpowering

pool closed to soon.

excellent location. nice pool area and lobby.

wish pool was heated but was very beautiful

location, roof top pool, safety, restaurants and shopping within walking distance

breakfast food was not that great

the pool

there was no indoor pool.

great location with excellent service with a wonderful breakfast buffet

enjoyed breakfast, pool was cold lol

the outdoor pool was a plus for my children, the lobby had a pretty big seating area to hangout as well as the

the beds we comfortable, the breakfast was delicious.

the hot breakfast.

location, breakfast

breakfast could have been better.

the breakfast in the morning is lacking

staff from the front desk to the kitchen staff were wonderful

breakfast was decent but needed waffle maker or frozen pancake to microwave or toast

breakfast front desk

the fitness dacility was great. good selection; good quality.

breakfast was not that great, low selection

the ladies working breakfast were very kind and were always smiling and talking to guests

staff at the breakfast bar was very welcoming & friendly

newer, clean hotel with a nice staff and good breakfast

breakfast was excellent

lady and lady who does breakfast went out of their way to make this trip most enjoyable

pool was closed due to the maintenance person quiting and pool turned green, it was reopened later,

indoor/outdoor pool was heated.

hot tub. pool. breakfast. clerksawesome

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

it also has guest laundry, which we needed traveling with a toddler

i didn’t use it, there was an indoor pool/spa

size of outdoor pool could be improved.

cleanliness, breakfast

breakfast we fine (waffles and eggs etc

the outdoor pool

nice breakfast

the staff and the wash room for laundry

towels for at the pool.

loved rock hill area in general. loved the pool.

outdoor pool was a plus

i love that they have a bar & a open kitchen on site!

pool was open and running so the kids could play after a long drive

i liked everything. the breakfast was very good.

pool wasn't open for the kids

drove 1 1/2 hours to the hotel with my husband and 4 kids

breakfast was good

i liked the convenience of having a fitness center

location and the early check in

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

excellent front desk staff, super clean, and attractive. fantastic breakfast! a++++

room and breakfast

enough parking spaces

wish there was bacon at breakfast

it was very comfy, the breakfast was wonderful.

the room that i reserved and when ask if there was any room available upstairs so i could use the laundry room they told me no

in order to get room service, we had to track someone down other than a day that i was in a video call for work

they have my favorite waffle maker in the breakfast room

like the pool and breakfast, the bed was comfortable

the staff all was so friendly and wonderful, they made me fill as i was home the made service the breakfast are

parking

party in the parking lot till about 11pm

breakfast was good

great location friendly staff, great breakfast and great rate for stay

the housekeepers and breakfast in the mornings...

the comfort, beautiful clean room and great hot breakfast. everyone was friendly as well.

also this baymont gives you free breakfast which's uncommonly good

liked that breakfast was until 10, usually breakfast at other places are until 9

great breakfast, large room and kitchenette. my family enjoyed the hotel.

the heated pool, the kitchen space, the sleeping arrangement, location all were excellent!

) and light shining through/noisy in the morning when kids were still sleeping and i was up showering

breakfast i would give a 3 out of a 10

nice clean room, and good morning breakfast selection.

we didn't use the pool but it looked like it would be lovely

entrance was had to find and the wifi was horrible.

getting out of the parking lot it was a lot of traffic

pool wasn’t open

it had on site laundry facilities

they have a fitness center not a big one but it's doable

laundry room smelled like urine

no pool

replacement towels told us they were out pool has no steps only a ladder breakfast was very minimal but staff was

pool, hot tub & fitness center were closed for renovations

sanitary wipes in fitness room

we used the pool and fitness area and were very well pleased

the fitness center was small but efficiently put together

love working out but the gym wasn’t great, the weights were missing as shown in the photos so i had to skip my workouts

also i my cards didn't work the next morning after breakfast

in the morning i had hot breakfast

ev charger was convenient

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath towels

breakfast choices

decent breakfast included

needed more of an assortment for breakfast. didn’t even have a waffle maker

not much of breakfast food. muffins and cereal. but it is a very nice place to stay

breakfast was basic, but met my needs

laundry on site, breakfast options and helpful/friendly staff

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

entire staff from the front desk to restaurant & bar were extremely professional and friendly

breakfast bar had plenty to choose from

bar was very convenient and the location was great

smell in the room is not fresh, there was the smell of old socks, the doors creak, there are no kitchen utensils at all, the bathroom is small and the doors are old, there was no shower gel, the

breakfast not very good. gym to small.

liked everything about this hotel, it was clean, people are friendly, the gym is not big but it served its purpose for vacation

the breakfast was delicious

if we had stayed in a room with a small kitchen

the fact that u can do late checkout and never have any problems getting late check out

everything was clean and comfortable and i had a wonderful breakfast and everybody was very friendly

gym was clean and nice. morning staff very helpful and kind. (womsn with red hair)

room was convienantly located near the pool and laundry room

clean place & great breakfast

we like the breakfast everything is fresh

we came back from carowinds a bit hungry, and kids loved the hot chocolate at 12am

everything . from breakfast , to the gym , to it being dog friendly !

everything! convenient to interstate highway, very clean, great breakfast and excellent staff.

didn’t have a pool for the kids while we were there

breakfast was good, there was variety of fresh fruit, bagels, eggs juice & cereal

the gym!

breakfast was laid out late on sunday before checking out

breakfast had several options

the gym was not open

it s a little confusing to get to the parking lot and it sets back behind other businesses.

parking , close to charlotte nc

room was clean, the bed was very comfortable, and parking felt safe and convenient

the pool had a lot of dead and alive bugs in water. there was no net to scoop them out.

our room was right beside facilities laundry & housekeeping making for very noisy days & no naps

service from rebecca, clean rooms and they had early check in to accommodate our needs

have just finished doing some laundry and the sheets on my bed we're not quite dry and there are no towels in the room

it smelled like sour laundry and marijuana throughout the whole building

no change for the laundry room

drug deals at the doors all the employees live at the hotel laundry isn’t done until 8pm and on

i enjoyed the breakfast provided and the staff was friendly!

breakfast is delicious

the room was clean and comfortable, and the breakfast was good

i wish the pool was indoor

could have a few more options for breakfast

great breakfast assortment

was very disappointed with the breakfast.

i liked that i was the only one using the gym

breakfast could have been a little better included eggs or something but other than that it was

forget the pool and gym

gym room and pool size was very small, but useable and clean.

gym could have some free weights

there's a small gym that i used several

breakfast was extremely good and hot

the breakfast could be a bit better but overall it's a decent hotel with friendly staff

breakfast was good, could have been better especially with the huge lobby there. more offerings.

bar service was also excellent

great room and service! after bring at carowinds for the day the bar was perfect!

it was also a bar there so it was really no need to leave the hotel

and a small bar for those inclined

liked having a laundry room since we were there for sports competition and the convenience to the sporting center

the room was amazing. it was quite when sleeping. the sky bar was excellent.

hotel is very clean and rooftop bar is a plus

the rooftop bar only had a few items on the menu, but my burger was good and so were my husband's chicken

the property is designed to be welcoming and upscale in every detail, including awesome pool, amazing restaurants/bar, perfect room w/ luxury bed, linens and tv

breakfast was great many options and the food was good

my twenty year old daughters enjoyed the gym

the pool was so cold i couldn't swim. it isn't summer the indoor pool should be warm.

the pool was nice and warm in the breakfast was great

my grandson's favorite part of our trip was the hotel pool

the pool was closed during my stay.

there was a balcony overlooking the pool

we were there with my stepsons football team and we all enjoyed it maybe the kids a bit too much

the gym was too open, and it was small

i also liked that there was a small snack bar located in the lobby

the breakfast was great, would stay here again

very clean, good breakfast, easy location off rt95, staff very nice

is the first breakfast buffet that i have seen open since the beginning of covid-19

clean and convenient work out facility great breakfast

they were able to give me a late check out that was super helpful and very much appreciated

our kids enjoyed the large, outdoor, clean pool

to access from interstate, breakfast was wonderful, and handicap room was perfect for my mother's needs

comfortable room. good breakfast.

i just wish the pool was open already

nice pool and suites had plenty of open space for kids to play.

outstanding service and free breakfast

even a pool and a gym are provided

bar and food personnel also very friendly and accommodating

great service, awsome dinner and breakfast included.

free full breakfast, gym and two pools,free parking, a dinning area to chill-out later

hotel employee behind the bar was incredible and made a truly outstanding

the patio/pool area was spectacular and was lit up nicely at night

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

we love the pool , breakfast was amazing

you had to ask for that towels be brought to the pool both friday and saturday.

the pool was small. breakfast was meh.

great breakfast, especially appreciated the fresh fruit and drink options

location is perfect. breakfast is wonderful. employees are very friendly and helpful.

free parking and free breakfast made it very affordable

attendant at breakfast was super

the complimentary breakfast and happy hour drinks were all a

nice atmosphere. the kids really enjoyed the pool. and we (adults) enjoyed the breakfast.

everything but breakfast was best

loved the reception and the complimentary breakfast

the staff, from bar to reception and restaurant were absolutely amazing.

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff was nice and supportive - rooms were clean -

the quietness, the pool area

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

the gym was real nice

property good laundry facility nice pool- water is good cool

the bar and restaurant was closed.

the bar wasn't open

small pool .

breakfast should been complimentary and it would been nice if pool was open plus the bar.

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

was nice, they allowed late check out at no cost

comfort great breakfast laundry facilities price

the pool could b larger...it was packed so not too much room

service & staff were awesome; cleanliness; great space in rooms; kitchen area; complimentary breakfast & service provided by food service

and their breakfast is so much better than other places

communication, free breakfast daily

the gym was so cute and had really nice equipment and was well maintained

drinks from the bar were exceptional

room service was excellent, clean towels daily

ordered room service. the food was so good! great proportions as well.

the rooms are very clean , it s a nice location & it s quiet . nice bar & restaurant

rooms weren't big enough for my family with 3 kids

parking nearby

food we ordered at the bar was mediocre

r

my husband enjoyed the gym - especially the pelatron bikes

better parking but no real issue

was an area where the carpet and the vinyl in the kitchen meet where the carpet was worn off and the nails were exposed

lighted parking was not abundant.

pool was huge and had a beautiful waterfall at one end

on my experience was great and the room have a kitchen and the size was great

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

we also loved the roof top bar the cordial

discovered there was breakfast at the bar the next morning but it was just kind of bare

bar tender that served saturday night downstairs due to a private wedding up at the top

gym area was small but nice and was clean

healthy breakfast

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

love this property everyone was friendly and everything was clean and good breakfast

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water, there was no

it has a kitchenette the pet fee is lower that other hotels.