breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the kids left, i went back to sleep, all good

there was kids running everywhere, throwing balls

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

breakfast had good selection and was hot and tasty

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

cozy feeling, serving breakfast and pool open!

front desk was awesome and the one time i came down for breakfast the lady was also wonderful

loved the atmosphere. we loved that the pool was heated!

pool was closed and obviously had been closed for a long time

a busy holiday weekend 4th of july, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool

bathroom outdated bar staff was rude

chose this hotel because of the bistro/bar and outdoor pool

excellent staff, lovely rooms, super breakfast. good gym.

large parking and can accommodate large trucks

they were accommodating to early check in

breakfast was amazing, everything about the stay great!

the breakfast was great and the room was clean and comfortable

encourage an improvement in breakfast in the morning

need more breakfast items

great breakfast downstairs. i loved having coffee in the room!

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

are always clean and staff is always courteous and accommodating the free breakfast is a

asked for an early check in and although they were sold out they made sure our room

excellent breakfast!!!!!

great beds, fantastic staff and wonderful breakfast

breakfast eggs were terrible and no boil eggs kids yogurt was not happening otherwise everything was great

everything was never the buffet breakfast had cooked from scratch oatmeal and grits

from 3am on there was rolling of laundry bins and carts, banging and bumping

pool small and no hot tub

our room(s) were cleaned everyday and breakfasts were excellent

the inside pool was still too cold. need some more heat in the pool.

the location was close to what i needed. the breakfast was delicious.

the kosher options for breakfast and the ice machine availability.

breakfast was nice and hostess was friendly and eager to serve and or help

breakfast was great would have like chicken or turkey sausage too.

breakfast 10min from the beach

great value and excellent breakfast offered

the lady staffing the breakfast area was very aweet and helpful - she made sure we had everything we needed

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

low price, continental breakfast

breakfast awesome

breakfast was wonderful and offered so many choices

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

the gym and the pool are tiny

the bar in the lobby, great service

pools was closed for maintenance… this would have been great to know as we came from minnesota

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

location was great. did not eat breakfast

tv didn’t work no bar no water in rooms no omelette station . breakfast was awful

breakfast ended to early so we missed both days

we also liked that there were so many seating options near the pool

booked a very comfortable and spacious room with a small kitchen

the pool was closed!

breakfast and fitness area

the pool was closed ud83dude2b

the general manager was very personable and accommodated my early check in.

the pool being shut down and the price was a little steep in off season....

pool is to small and in a bad spot

friendly staff, the facility was nice as a whole, the room was clean ( i did a walk through), the gym had enough equipment, the breakfast was pretty good too and the location was pretty amazing

all staff was great room was very clean, breakfast was amazing

staff is very cordial and the breakfast is on point

not able to get early check in. pool was cold

the pool

clean rooms. friendly staff. great breakfast

were under construction and l think there should have been notifcation and the pool was closed on memorial day weekend also without notification

i wish that they had boiled eggs for breakfast

breakfast is very good

clean no bugs and good breakfast

comfortable bed and nice room. very clean pool and wonderful staff.

didn't eat breakfast because woke up too late,

the woman who did the breakfast was very personable

the staff at breakfast was super personable

outdoor pool available and open

breakfast

pool was closed

speaking loudly and kids running from room to room

likes the full service that you provided,outdoor pool, basketball/tennis court fire pit all good

the breakfast was fresh and great

was such a big place clean and very nice receptionist the breakfast was good lots to choose

the breakfast is a little limited, but it’s not anything that’s a major drawback for us.

great storage space and the kitchen was well equipped

clean property, comfortable beds, nice pool

like the room, the pool that my grandkids could use visiting us - grandparents during thanksgiving

attendant at breakfast was super

location is perfect. breakfast is wonderful. employees are very friendly and helpful.

there was nothing i didn’t like. wish there was an indoor and outdoor pool

the pool was small. breakfast was meh.

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

room, pool, bar, breakfast, location

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

everything. the staff. the rooms. the pool. love it all.

only stay at hotels with peloton bikes in the gym

hotel employee behind the bar was incredible and made a truly outstanding

love the rooftop bar and sitting area

nice rooftop bar nice staff

gym area was small but nice and was clean

discovered there was breakfast at the bar the next morning but it was just kind of bare

roof top bar lovely

the staff was amazing. accommodated an early check in and room change. free parking.

a really good gym, the pool area looked great, and the room service was very yummy

issue is there was construction outside such that there was only one way to enter the hotel parking area and it required extra driving and uturns

plenty of free parking

i loved the location and free parking

parking..paving going on..

room service gratuity was too expensive in addition to the delivery charge

from andrew at check-in to john at the bar and george at breakfast

was able to order she crab soup at 10 pm from kitchen

wish it was cheaper. a lot of kids at the pool.

cleanliness and the gym

r

the beginning i thought it was gonna be a noisy stay , it was lots of kids running around near my room but then i was made aware that a wedding was taking place

the bar area was very cool and clean. great location and nice staff.

some of the furniture were missing parts, cushions the pool and gym are terrible

the parking lot is big enough and the swimming pool is outside

the gym was perfect and machine state-of-the-art

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym had no spray, towels or sanitizer to clean after the many who touch the equipment

didn’t have potatoes at breakfast on the day i went down for it lol

very new and clean place, decently equipped gym. solid breakfast buffet, large clean rooms

drinks from the bar were exceptional

i think we were told that room service was available, but where was the menu for that

it really is the little things and the bar was awesome

room service forgot key items on both orders

location was great. service at front beak and bar outstanding.

and the breakfast honey great

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had some quarters and detergent and never received any clean towels for that day

it is a truly lovely design with great public spaces, ample parking, free breakfast and huge rooms

the gym was never busy and well equipped

suite is very spacious and has a great mini kitchen area

the room and common spaces were clean and well maintained, and the pool was lovely

property good laundry facility nice pool- water is good cool

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

i did not check out the pool or upper floors

pool was outdoors, not indoors. limited no cost amenities.

i loved the room and my kids had a great stay

nice pool and gym. open even during the “pandemic”

pool gym lounge area excellent

the gym was great

the pool was clean and the water temp matched what was needed with the temperatures outside

and, let me tell you what, this hotel has the best breakfast hands down

he was making my kids extremely

the ev charging was a great value along with community shopping, restaurants and other venues cultural

off food at the bar early

breakfast was okay could have a little more of a variety and location was perfect for what i was

quality staff in every aspect, dining, room service, front desk

though a bit hot for indoor pool)

the food to room service was not special, very untasty

we enjoyed the pool and the grounds

nothing, i just wished there was more options for room service for families and young children

it was written up in the advertisement there was no breakfast served

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

were dirty, had unknown carpet stains no tissues supplied had a large dining type area but no breakfast supplied pool closed

wish they would serve some sort of breakfast. right now, none.

no breakfast, did not get my deposit back

you also had a shuttle to take you within 2miles

i definitely love the heated inside pool room - my main charlotte come to for relaxation

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

there was no bar open, no true restaurant- the 8

rooms have no microwave, gym size “too small” no hot tub in pool area, and no free

the pool and the spa area were a little cold

customer service , suite , breakfast, laundry room

pet fee for my little 8 pound toy rat terrier was a little pricey

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some food the indoor pool area chairs to

comfortable beds, well equipped kitchen, clean room.

possibly larger bar area but not a real issue.

open bar and fire place

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

the bar and sitting areas were nice

coffee that was served at the bar should be complimentary

pool water was cold'the children still thoroughly enjoyed it

very clean, friendly staff and breakfast was great!

four floors, pool, laundry, vending, and gym

swimming pool not operational

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

pool was a little to small

also, it had a microwave in the room along with a little kitchen sink

the staff was really nice the down stairs was clean the kitchen area was nice and clean

if we had stayed in a room with a small kitchen

d) the gym is on the second floor

pool wasn't open

cleaner room spray for rodents false advertising of pool & breakfast

pool out of order again same as last year

the pool was well out of commission and it would have been nice if the toilet

the pool clean

the host in the kitchen made sure i got a good breakfast. that really blessed my heart.

longer breakfast hours

great location, friendly staff, good breakfast

great breakfast, with a variety to please all

my son was obsessed with the breakfast options & the pool

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

bar was very convenient and the location was great

salt water pool was definitely the win

perfect location, nice staff, very clean ,comfy bed and the breakfast was delicious! ud83dude0a

the breakfast was good, room was clean

the complimentary breakfast tasted great and had plenty variety

of the nicest, friendliest staff from check-in, room service, shuttle service and drivers (john and keith) and check out anyone could ever ask for (+) the staff of the room service and i have to mention her name ms (-) technician after fixing should have asked room service to clean toilet

food was excelent. beautiful pool area

we enjoyed the room and location. breakfast was great.

about laundry was told there was no customer laundry facility desk attendant very abrupt and

clean, nice gym, good location

also i my cards didn't work the next morning after breakfast

love working out but the gym wasn’t great, the weights were missing as shown in the photos so i had to skip my workouts

the rooftop bar was great with nice drink selections and small plates

house keeping: left high and dry after a shower and room service did not replace the towels

indoor pool was one of the best we ve used

the whole rooftop bar should've been open and not sectioned off.

rooftop bar oools was amazing and rom was clean

breakfast was awesome

we were able to get an early check in and the night time staff was very helpful when we returned from our event late at

staff, amenities, rooftop bar was amazing, great service elsewhere in hotel.

dining and bar on the first floor.

the restaurant and bar were delicious

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

i didn’t use it, there was an indoor pool/spa

don't know about pool because we arrived late and it snowed the next day.

common areas were clean updated,pool area clean

it also has guest laundry, which we needed traveling with a toddler

rest...and breakfast staff

location and the early check in

very clean,good breakfast and awesome staff

the fitness center was nice

great breakfast as well

design is somehow outdated; food from the hotel restaurant delivers fast but was way too salty; gym is relatively small considering how many people use as the hotel is actually in a complex

the toiletries, laundry bags, coffee making kit and trash bags were all changed every day

had to go without a cover cause room service never brought one and they said their was beef sausage for breakfast and there was

big room. excellent breakfast choices free wifi

pool was cold which i myself didn’t get in my kids did and they didn’t last long

pool was out of service! was not made aware of this at check in!

booked this hotel as it had a fitness room and a pool,the pool only had chairs in it so to go relax at the pool and read a book

the fitness room is a space smaller than one would have in their garage which is the only downside but

breakfast needs work

breakfast was amazing and coffee was nice and hot

the room and the breakfast

yes, the pool was closed.

loved my room with kitchen

we were placed in a king suite on the top floor that had a fully functioning kitchen

staff at the bar were definitely top notch

the restaurant and bar were closed for the entire day! the pool was also closed

phenomenal customer service at front desk, early check in without an additional charge

i think they could do better with the food scene and the prices at the bar we’re kinda high

fitness facility was cramped and only one tv station worked on the machines

the bar and restaurant serve amazing specialty cocktails and excellent food

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

bar staff and the overnight hostess were great

great vibe, bar scene

breakfast was ok, not enough food, dishes available

the check-in process, room, and breakfast.

the only issue i had was that the breakfast was very limited for the price

the breakfast was limited for the price of the hotel

breakfast was really good

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel so i loved seeing everyone’s furring friends passing through

nice bar area

loved the spaciousness and the equipped kitchen, quietness, respectful helpful staff

i didn’t get an opportunity to go to the bar area, but it looked like a nice atmosphere

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

we were not aware and my kids were

we just wanted to relax by the pool away from our kids

the hotel has a gym and offers breakfast as well as lunch/dinner in the adjacent restaurant

room is very comfortable, free wifi working good and the structure has a parking, on payment

more breakfast selection

kitchen was great

make sure plenty breakfast bar was well stocked. replace items as they run out.

great service and comfortable stay, room was very spacious. breakfast was good as well.

the drinks at the bar were bomb !! cleanliness of room.

i’m disappointed in the gym as there were no wipes to clean equipment, no water, no cups, no coffee, no towels so while the

great staff. was able to have early check in which helped me tremendously

staff was great,katelyn and benzel and the manager was great mark at the bar was very

breakfast was top notch the hostess was accommodating

positives; early check in and a very comfortable bed

i could hear my neighbors talking and they had some rowdy kids that was up at 2am running and playing even in the hallways

guests have access to the ymca gym attached to the building

great location early check in friendly and helpful staff.

ca) was closed

room service was great and very helpful

we stayed two days and never received room service, even when we called to get towels or to ask someone to take the trash we still had to

gym is with too warm temperature, but in general, we enjoyed

the bar was closed

bar and lounge area was great to have a night cap

sat at the bar for ten minutes friday night

the service, view from the pool area, fitness center and food

better bar menu.

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

if the pool and fitness center was open

the service, view from the pool area, fitness center and food

huge rooms- great gym.

room service!! absolutely delicious!

everyone was nice and such an amazing bar and pool

i love there s stores connected to the hotel, and the amazing gym

hotel staff were helpful, the location was ideal - close to restaurants and bars

the hotel offer us a ride to the train station in their fancy shuttle, which is a replica of an old london cab

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

room service hours are limited electrical outlets in room are quite limited and difficult to locate

a young lady

the history and decor were awesome, and the room service from the asbury was insane

also, the room service tricks you into another tip, although, it's included

ev charging stations

the lobby bar bartenders were kind and knowledgeable

room service, staff, the restaurant, the bar

location! fabulous! i love walking around! gym and pool area

front dest, valet and room service were wonderful

did not check out the lounge due to covid, nor used room service

tub faucet leaked and room service left a dirty drink mixer on the wet bar

room service was fast

also, excellent gym in the hotel

online room service menu was nonfunctional

no room service. not a variety of late night snacks or sodas of any kind.

gym here is incredible

was given late check out. saved the day!

room service food

not use pool area, as it was at capacity all the time

we also got to enjoy some drinks at the rooftop bar in the sun :) the staff up there was very pleasant and polite

also when we went to the pool the gm jessy said the 4 cabanas were booked

really enjoyed the spa and dean’s italian steakhouse

rooftop bar was exceptionally hospitable

i enjoyed the two bar and restaurant accessibility.

i loved the convenience to the belk theater, and the rooftop bar was lovely.

the brunch was great. roof top bar is awesome. location was great and spa was great.

great bar and dinner area at night

at the bar the separation between customers could be better, did not follow the 6 feet rule

breakfast was basic but worthwhile

didn’t like the breakfast. only had 1 meat option. could add a waffle maker.

breakfast could have been improved, and the beds were too hard

ok breakfast

breakfast wasn't that great but i found some things to eat

was disappointed there was no spa nor pool to chill at

everyone we encountered (including valet, front desk, room service & housekeeping) seemed genuinely pleased to make our stay special (+)loved ordering room service at 1 am. friendly and helpful staff!! (+) i was given wine upon arrival, a bellhop carried my bags for me, and my room service was fantastic (-)was piloting a new brunch program and food wasn t available at the times listed on the room service menu (-)kimpton does not serve food or even room service until 8am. parking is expensive. (-) we ordered room service because we missed our dinner reservations (+)hotrl was clean and beautiful and room service was (-) also there was not a microwave in the room, it room service brought one right up (-)didn't like that they don't offer room service (+)we liked the rooftop bar, room service, & location. all the staff were most helpful. (-)no room service menus or drinks in room

we got the king corner room with the spa bathroom and that room is amazing

the gym was state of the art and clean

or very wealthy travelers - which means nothing is included in the nightly rate

vending machines in hot laundry room

it has a kitchenette the pet fee is lower that other hotels.

i loved everything ... staff ... breakfast and housekeeping...

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

laundry room only had 2 washers and 2 dryers

the rooms are spacious and comfy, the staff were vert friendly and accommodating, and the room service food was great

very helpful and polite, room was very clean, room service a delight

i was able to get early check in

very nice and clean, great gym and bar was very nice

breakfast was pricey but good

the kitchen is nice; 2

no oven in the kitchen.

absolutely not.... if you love to cook like me full kitchen as well as oven ud83dude03

place to stay full kitchen

didn’t get clean towels only certain days was laundry day

the bar was nice, the staff was friendly

bed, accessible accomodations (walking distance to restaurants, shuttle)

very slippery shower floor, i have a very bad back and honestly had to hold the shower grab bar so i didn't fall down

no breakfast option, late check out time

wish it had an indoor pool and continental breakfast included

cleanliness, great shower supplies, ample space and great breakfast.

decent fitness center

clean hot breakfast busy walking location!

it was super clean and the bed was comfy, breakfast was yummy!

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

wish the pool was enclosed

was great, decent breakfast

thé pool and close proximity to restaurants

was excellent we just have some food issues me and my kids after eating breakfast i think it was from the eggs

we didn't want to stay there even one night; especially when we are with kids

great location, and the complimentary breakfast was delicious!

room service costs reasonable, and quick service

breakfast ended 9

breakfast was great each morning and the bar was life and bar tender was very entertaining

the kitchen area was great

everywhere i was escaping from domestic violence from my kids father they were with me as well

breakfast not that great

pool

kids running threw hallways

did not do breakfast.