don’t forget about the great salt water pool

the room had a very disgusting smell and at night time there was roaches crawling in the kitchen

it was clean and they had hot breakfast.

free breakfast and great water pressure

one of the panels on the kitchen sink was hanging off,

salt water pool was definitely the win

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

breakfast bar had plenty to choose from

the hotel was clean and breakfast was great

clean and safe. welcoming lobby, nice to go breakfast. great value for such a nice place.

in the morning i had hot breakfast

they only clean the room every three days?????? no hair dryer. no laundry bag

a/c not working well requested a suite and got a small room less towels gym not met to standards

room and breakfast

location and the early check in

i liked the convenience of having a fitness center

nice and friendly staff. good breakfast.

there was an odor in the hallway by the fitness center.

i didn’t use it, there was an indoor pool/spa

don't know about pool because we arrived late and it snowed the next day.

the pool/hot tub were stocked with towels

pool could have been cleaned. the water was murky.

has a pool that is outdoor with a portion that goes indoor as well

with that being said, i didn't like the cold pool even with the sun shining on it all day

i did not use the gym for this short trip but i liked that the treadmills were in front of a glass wall that allows

very clean, quiet, safe hotel with a solid hot breakfast, nice gym and coffee all day.

my kids were sad the pool wasn’t open yet.

the cleanliness and the staff. the breakfast was amazing a lot of choices

clean kitchen.

breakfast was alright. more hot food choices would have been better

second floor access to parking lot.

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill, free weights, and one machine

the gym was never busy and well equipped

the bar was nice

- the sliding bathroom doors pinched the kids' fingers between the handle and the wall

breakfast was great and beds were very comfortable

breakfast was very good

the front desk and bar staff were 2nd to none- sophia was thee best ever!

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra hidden trash can

suite was roomy, breakfast was delicious, pool area was clean and stocked with towels

i enjoyed the privacy and the pool and breakfast and the full kitchen

i did not eat breakfast.

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra hidden trash can and paper towels

and it has pool inside that’s a plus

rooms have no microwave, gym size “too small” no hot tub in pool area, and no free

i only did not like the gym: very limited facilities.

the restaurant and bar were very nice

1 tiny bar of soap,no type of shampoos,and no waste basket in the shower area

nice outdoor pool when the weather is

the pool warmer?

very new and clean place, decently equipped gym. solid breakfast buffet, large clean rooms

no indoor pool

didn’t like that the pool was closed and the bar

the room was nice, the view was everything. open bar was lovely to we really enjoy ourselves

kids playing in the same area as adults were in bar or eating area made it a little too loud for us

also kids were running down the

were noisey kids & they decided to knock on my door and other guests doors, then run down the stair well at the

staff was very nice and helpful. shuttle service was very nice and prompt. room was clean

open bar and fire place

the bar and sitting areas were nice

the location was great, and the staff was very friendly. went to the bar and she was amazing.

the gym on the 8th floor, overlooking charlotte is nice

very nice bar area and the bartender was knowledgeable and friendly

the bar was a little slow during lunch but overall good

we did room service and everything was loveky

had both room service breakfast and ate in the gallery

wedding night and the conceirge put chocolate covered strawberries and champagne in our room, the spa is amazing and the staff were very friendly and accommodating

wish the pool was heated but the spa was great :)

the front desk was really rude when we asked questions about breakfast, the gym, and especially when filling out the paperwork to stay there

and the gym was in immaculate condition, very nice and super clean

breakfast was good, there was variety of fresh fruit, bagels, eggs juice & cereal

bed so comfortable ikeep missing breakfast.

great gym

kids and i didn’t care for the breakfast

pool is small and the bar was closed on a saturday

it was great to be able to just walk over to carowinds instead of having to load up the kids and all our stuff in the car

and a small bar for those inclined

i loved how clean the hotel was and the view the kids had to carowinds

the location was ok but i saw roaches in the gym and in my room.

love that it has a gym

has a 24-hour gym and a nice pool

the breakfast was great, with a big variety to choose

breakfast was fantastic, the room was roomy, clean, and comfortable

we could even see the park from just outside of the parking lot

the pool was refreshing

wifi to work , also eggs were fake.

clean for a older hotel wifi was not working breakfast was convienant and good except for eggs

continental breakfast simple but quick and easy, saved us from having to pay$20 at mcdonald's

beautiful totally renovated hotel in a great location. great gym and pool.

the breakfast was also good

breakfast was great many options and the food was good

the pool was so cold i couldn't swim. it isn't summer the indoor pool should be warm.

the gym is hot and no a/c. the pool is only 4 fts deep.

i liked the idea that it had a laundry center as well as a business

like weed the vending machine and laundry detergent machine took our money and they shrugged it off

apparently the laundry room had a leak because there were towels and sheets all over the lobby floor soaking up

the laundry room caught on fire and it smelled like dogs lots of traffic

service from rebecca, clean rooms and they had early check in to accommodate our needs

we were sad that the pool was closed for maintenance this most recent time

walking in room was very neat and clean all toiletries were provided and staff was very friendly, pool was easy to access and the breakfast was great

breakfast was delicious

i wish the pool was indoor

staff was friendly and helpful, the room was clean and quiet, breakfast was very good and access from the interstate was easy

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

i also liked that there was a small snack bar located in the lobby

we were there with my stepsons football team and we all enjoyed it maybe the kids a bit too much

the swimming pool was nice and clean

the pool was closed during my stay.

breakfast was yummy and the location was fabulous.

was very disappointed with the breakfast.

great breakfast assortment

breakfast was

they had breakfast but it wasn’t really yeah but it was ok

the breakfast food and coffee

is the first breakfast buffet that i have seen open since the beginning of covid-19

the next morning there was a great breakfast selection

pool was well maintained

the pool was not open...

i can’t wait until you are able to serve a hot breakfast again

breakfast

other guest allowing there kids to run the halls and knock other guest room doors

and having a fitness room was a plus

breakfast was sausage patty and small cheese omelette - both were very bad

loved the food for breakfast and the evening

there is an indoor pool and a small gym

we had bar glasses that stayed in the room the whole time we were there

kids loved the pool

free full breakfast, gym and two pools,free parking, a dinning area to chill-out later

wish there was hot breakfast

very clean, friendly staff and breakfast was great!

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

nice fitness area

the breakfast! beautiful hotel!

was nice, they allowed late check out at no cost

was such a big place clean and very nice receptionist the breakfast was good lots to choose

the gym is clean, and they have a comfortable sitting area to just read or watch tv

clean property, comfortable beds, nice pool

no breakfast

the breakfast

liked everything about it da location da bed comfy can sweat play-in basketball and get it da pool to cool off i lloved my stay

having a mini kitchen and a living area was nice to have since we were there for a few days

speaking loudly and kids running from room to room

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

had some great extras, pool, basketball court

i did not check out the pool or upper floors

the pool is nice as well

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff was nice and supportive - rooms were clean -

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

they accommodated my request for an early check in

breakfast and rooms were spacious

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

the suite was nice, the bar and the restaurant

the complimentary breakfast and happy hour drinks were all a

the pool wasn’t open… i wasn’t made aware of incidental fees.

the bar wasn't open

hotel bar was only open until 10pm

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

the pool was open.

was the kitchen manager i think, and although we have stayed at this hotel before when we went to carowinds

the breakfast was tasty, with not that many options, but it was super good

nice breakfast, comfortable room and good restaurants within walking distance.

not used to booking a hotel with a kitchenette in it so that was fantastic

communication, free breakfast daily

healthy breakfast

it has a kitchenette the pet fee is lower that other hotels.

laundry room only had 2 washers and 2 dryers

breakfast was great

i loved everything ... staff ... breakfast and housekeeping...

you had to ask for that towels be brought to the pool both friday and saturday.

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

i wanted to use the gym earlier than 6:00 so i wish that there had been 24 hour access.

hotel employee behind the bar was incredible and made a truly outstanding

only stay at hotels with peloton bikes in the gym

great location, great staff, and great hotel with a great bar ud83dudc4d

the rooms are very clean , it s a nice location & it s quiet . nice bar & restaurant

gym had a nice dumbbell selection and bench but i wish they had a multi use weight machine instead

was looking for a hotel in the area with room service for an early breakfast as we had to leave early for work

it really is the little things and the bar was awesome

didn’t get clean towels only certain days was laundry day

the laundry facility.

didn't like how the room attendants didn't check the wastebasket under the kitchen sink

no light in the kitchen. it was real dem in the room trying to eat at the the table

the kitchen is nice; 2

the staff was very rude and made it get out of the pool before 8pm the posted closing time

we had to travel every other day to a laundry mat to do our

front desk young man was very nice as was the shuttle driver; deion very nice young men

was excellent we just have some food issues me and my kids after eating breakfast i think it was from the eggs

no laundry room

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

tv in bathroom comfortable bed and spa bath pressure

sucks the pool was closed for the season

i enjoyed the facilities that the hotel offered pool and outdoor hot tub

was really nice we got one with a spa pool and it was really nice to the bathrooms is really nice had a in the wall

breakfast was great

very helpful, friendly and told us that our room would be away from all the teens/ kids

area there was a pool table in the lobby as well as a few other games guests could enjoy free breakfast all this and the nightly rate was very reasonable

clean and new equipment, gym was nice

everything . from breakfast , to the gym , to it being dog friendly !

the pool wasn't available

the airport, staff is great, i like the food and drinks at the restaurant, good cable tv, speedy wifi, and they have real hand soap in the bathroom

they also met all of my requests of an early check in, and floor preference

i was able to get early check in

the bar closed much earlier than scheduled and i wanted to watch the game at the bar.

noisy f or kids running up and down hallway

rooms weren't big enough for my family with 3 kids

spa was still locked due to covid.

we ordered dinner, late salad and room service for breakfast the next day

the beginning i thought it was gonna be a noisy stay , it was lots of kids running around near my room but then i was made aware that a wedding was taking place

bed, accessible accomodations (walking distance to restaurants, shuttle)

the bar was nice, the staff was friendly

we could not get late check out which is what i get with every stay plus they charge $75 each day for incidentals i

also, the pool does not have water in it, but it is before memorial day

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

big nice room with kitchen sitting area and 2 large screen tvs

on my experience was great and the room have a kitchen and the size was great

i could not stay longer. the bar closed so early.

very spacious, living room, dinette, full kitchen, king bedroom and bathroom

loved the swimming pool

the gym was awesome

very clean and i was surprised there was a gym!

for a late check out (only 30 minutes) we were given 15 minutes

another key for the gym

location of my room was next to the laundry room

loved the layout, very spacious. kitchen area was great - wish we were staying longer!

the breakfast was not great

a few of the machines in gym were out of service

kids running on the floor above us

breakfast - no fresh fruit and frozen/microwaveable egg dishes were not appealing.

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

discovered there was breakfast at the bar the next morning but it was just kind of bare

love the rooftop bar and sitting area

roof top bar was closed the entire stay!

roof top bar lovely

parking @ night is hard to find. no hot tub.

issue is there was construction outside such that there was only one way to enter the hotel parking area and it required extra driving and uturns

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my room

were traveling with kids and required a room with 2 beds

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my room

ok breakfast

breakfast wasn't that great but i found some things to eat

breakfast was basic but worthwhile

can hear everything, it’s like the people next to my room were inside of my room and the breakfast was

the breakfast should have had more options and not just eggs. overall will definitely be back!

pool wasn’t open, which it was a lil stormy so i’d imagine that’s why but it still

the breakfast staff was attentive and had a decent variety

only thing that i didn’t enjoy was the gym was not open (online it said the gym was open) and the breakfast wasn’t good

large very loud group was booked that played loud gospel music in the breakfast area and the staff said nothing

breakfast bar wasn't stocked because truck didn't come

room however one of the rooms booked did not have a remove but you can control it from the tv the pool wasn’t open…it would’ve been nice to have that listed before booking but overall it was

i have 2 kids with me, one handicapped, no elevators

breakfast should have more choices

kids running threw hallways

unfortunately the pool was not available during our stay.

they offer a free shuttle service within 3 miles of the hotel which was awesome

gym was big and spacious. lobby was comfortable

ideal location.used hotel shuttle to get to and from airport.

friendly and helpful staff, at the reception, at the bar and housekeeping, very good breakfast, very clean( overall a 10 ) we've extended by two

loved the inside set up with bar grill with nice comfortable lounge area

we used facilities like a laundry which was very useful

let us check in early and they also had a staff memeber show us around such as; the atrium, the gym, business

room and pool gym style

friendly staff, glad there was a gym ( though very limited)

free shuttle to the airport

gym was subpar

the hotel also lacked shampoo and no longer sold laundry soap, even though it was advertised

had to go to other end of corridor to use another set to get to laundry

jacuzzi was not working very well and gym has only 4 equipment

spacious room and laundry available

i wish the pool was open.

i will be back and hopefully the pool will open after this covid mess is

complementary breakfast and amenities like gym and pool.

specifically, like the design of the rooms and breakfast out is prepared the next morning

free breakfast and overall look of everything

didn't realize it served a full breakfast with biscuits, sausage, scrambled eggs, hard boiled eggs, waffles, yogurt, cereal,

breakfast has improved since my last visit

hot shower, breakfast, comfortable beds, quiet, good sleep.. not far from attractions.

bed and the room were great the breakfast was in a brown paper bag that included water and a breakfast bar

breakfast could have been better

the pool area was fantastic

no continental breakfast, no fitness center, and no room service as advertised.

breakfast was not that great, low selection

breakfast bar and fitness room were quite acceptable

i also appreciate that they had to fill hot breakfast open

very accommodating. pool good size. grill area was great for our large group.

bring hot breakfast back!

friendly staff, great location, fun decor (with pictures of local places/areas), kids loved the pool and size of room was great

eggs and tasteless sausage, but otherwise very good breakfast with oatmeal, waffle-maker, cereal, etc

the breakfast wasn't very good

having a kitchen with all of the essential appliances was awesome

i would of really liked to have waffles for breakfast but overall it was really good

very comfortable room and bed, spacious room , with very workable mini kitchen..

that the pool was no available at least to lay in the sun.

hotel bar open until 10pm

breakfast was good

delores made the best breakfast ever

nice, new, modern, quiet, clean, soft bedsheets, great breakfast!

my kids really enjoyed it

pool was open and running so the kids could play after a long drive

pool was a bit small

pool was small.

the indoor pool and workout room are well maintained

pool closed to soon.

no real restaurant, just a bar that you had to pick up food

wish pool was heated but was very beautiful

we used the pool the first day and the second day it was closed

fort the price , breakfast should be included

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

not partake of the breakfast

kitchen area was nice

be glad when the hot breakfast come back

pool wasn’t open and wasn’t aware that we had to leave our towels on the outside of the door in

pool was closed while weather was excellent for a swim

close to airport and complementary shuttle bus service to airport. friendly and helpful staff.

not know hotel had airport shuttle

was very good, except our room did not have a microwave and the breakfast bar needs more of a variety of hot foods, such as grits, bacon and more fresh fruit

cleanliness, shuttle to airport

plus, both drivers that i had for the airport shuttle were super nice

the convenience of the location. the kids enjoyed the breakfast, good variety.

great having dining there late love the cookies spacious room great price shuttle service super

shuttle to airport fresh warm cookies quiet room food available onsite tea and coffee in lobby in

kids swam in outdoor pool for a bit, was clean and a nice way to tire them out

vesta the shuttle driver greeted us with big smile at 10:30 pm!

free shuttle from and to