pool too small.

the room, facility, and breakfast were all great

the breakfast was great, love the soft reopening! location was very convenient, as well!

staff working the breakfast kept the area very clean

was heavenly, shower was relaxing, breakfast was delicious, and the staff was very courteous

pool was open

ease of check-in, free breakfast, and up to date clean room

outdoor pool available and open

liked the layout of the room, comfortable bed, spacious & a fabulous breakfast

pool

all staff was great room was very clean, breakfast was amazing

cleanliness, friendly staff , great breakfast and close to our son’s college.

the staff, the rooms and the breakfast was great. the location was convenient.

inside pool

breakfast was amazing! location was near shopping and many good choices of restaurants!

cocroach in our room, and the pool was not open

were under construction and l think there should have been notifcation and the pool was closed on memorial day weekend also without notification

loved that you all had laundry facilities as well

there are small pillows and as of my visit the pool is not open

she stared and rolled eyes at me the entire time i was in the lobby for breakfast, and the pool wasn't open

knew there was no breakfast but the coffee was just awful

roach bodies in room. poor wifi.

wish they would serve some sort of breakfast. right now, none.

no breakfast, did not get my deposit back

missed having a coffee maker in my room and no breakfast was offered

pool was not in service

pool was closed and nothing was mentioned prior

the pool was well out of commission and it would have been nice if the toilet

for it coffee pot had grind in it i do not know how long there was no breakfast no swimming pool this is the worst booking

pool out of order again same as last year

fort the price , breakfast should be included

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

my kids love the rooftop pool while my husband and i enjoy the night views on the relaxing outdoor furniture

excellent location. nice pool area and lobby.

daniel at the front desk ensured we had a room with a nice view of the courtyard, the bar in the lobby was super cute, and we were just a short walk from several bars and restaurants

very comfortable room and bed, spacious room , with very workable mini kitchen..

also sunday morning staff wasn’t prepared for all the people for breakfast

wish the pool was indoors.

kitchen staff did not do eye contact or smile and sometimes the egg taste like it has water in it

we enjoyed outdoor pool

they rained out of apple juice for breakfast lol

breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the breakfast was kept full and checked frequently

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

pool wasn't available for our kids ud83dude14 bad check-in

the pool looked like it needed help. water did not look good.

we arrived and i asked about a late check out

convenient location. good breakfast.

front desk was awesome and the one time i came down for breakfast the lady was also wonderful

well-maintained pool

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

friendly staff, spacious parking lot

only think i didn't like was there was no trash can in the kitchen but that was the only

since they don't give any room service on a daily basis, they should reduce their rates

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

good size room with a kitchen

nice kitchen area also

the kitchen was large enough and well stocked with fridge, dishwasher, and dishes for a week long stay

clean property, comfortable beds, nice pool

it was beautiful and i enjoyed the pool.

the pool wasn’t open

i liked everything, even the breakfast was nice.

smoking in pool area and smoking by front door so it came into pool area.

had thanksgivign breakfast which was really wonderful

staff was excellent, rooms very pleasant, pool was great, breakfast was good. coffee great!

i had to pay for breakfast. my friend found a string in his sausage patty.

no complimentary breakfast

and bar is closed so is the restaurant there is no interaction due to covid they don't give you

breakfast is only served on the weekends

hoping coffee bar can reopen after covid ud83dudc4d

great staff, good location, very clean, great breakfast

breakfast

light breakfast

large parking and can accommodate large trucks

cleanliness, availability and price, continental breakfast.

great location and property. service was excellent. amenities and spa were amazing.

wish the pool was heated but the spa was great :)

we did room service and everything was loveky

the housekeeping staff is most excellent and bar & wait staff, valet and front staff could not be improved on

the bar was a little slow during lunch but overall good

nice pool and gym. open even during the “pandemic”

excellent room size for families! great facilities with a pool and gym

friendly game area but to close to bar area

were really looking for to a relaxing hour or so by the heated in-door pool

got early check in

such an eyesore being located where everyone must see next to the gym

didn’t have potatoes at breakfast on the day i went down for it lol

no indoor pool

very well equipped gym 2) breakfast start from 6 am and good spread 3) nice coffee - with decaf 4) nice layout of the

very clean, nice gym. nice outdoor area.

staff at bar being inattentive

the bar and sitting areas were nice

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

the newest of the property. the entertainment at the bar was nice. staff was very professional.

the bar and no continental breakfast

there was no bar open, no true restaurant- the 8

the restaurant and bar were very nice

last 2 times i stayed at this location their is something wrong with the pool a month ago they said the air conditioner was out at the pool this time they said they shut

wish the bar & bistro opened earlier, for early dinner

the pool

spacious rooms, breakfast gym and pool

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra hidden trash can and paper towels

but the kids and my cousin which is a adult told me the guy at pool area was super

and the staff made sure that plenty of towels were always in the pool area as well as the gym

the kids would've enjoyed it, though, had it been a better experience

kids were running up and down hall and started knocking on guests doors and running.

ev charging was a wonderful bonus, thanks!

breakfast was good and the room was so nice and clean. will definitely be staying again

kids, we're extremely disappointed, but i guess you could say we made the best of it

beds to sleep up to 6 & only one desk chair seemed strange, especially with having to take bagged breakfast to room to eat due to covid restrictions

coronavirus had gym, pool and kitchen closed.

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had some quarters and detergent and never received any clean towels for that day

the beds were very comfortable. the breakfast was great with a lot of variety

clean kitchen.

location for me, lovely helpful and cheerful staff, lovely room, good breakfast

breakfast needs updated

bed comfortable, room spotless lots of good restaurants within walking distance we did not have breakfast best rate of any on our

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

location very close to my family members wedding venue staff was very nice breakfast was great lots of

it’s been this way a while & it doesnt appear that’s changing anytime soon laundry is limited & expensive for old

are an excellent way to start or end your day and there assortment of dumbbells rivals my home gym, which was definitely adequate

good clean property. had fun with the kids.

breakfast is ok

very good breakfast fast and efficient. very quiet.

very nice decor, staff and cleanliness. great breakfast buffet.

awesome bed and amazing in door pool

pool small and no hot tub

the pool room was extremely hot but pool was cold. and a bit over priced.

the breakast buffet was of excellent quality and exceeded my expectations for a nice hot breakfast

great value and excellent breakfast offered

it was clean, breakfast good, decent for the price, near stores

breakfast was nice and hostess was friendly and eager to serve and or help

carpet wasn't new need more to offer at breakfast shower wasn't new

very good breakfast with waffle maker

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

kids enjoyed the pool

my kids loved the indoor pool

the kids asked if we could stay at fairfield again for our next tournament ( we’ve stayed at 2 other

the pool is closed

with that being said, i didn't like the cold pool even with the sun shining on it all day

beautiful inside and out including a firepit and swimming pool,

the gym was not well equipped, for a big space it was very basic.

i like the fire pit area near the pool

and the breakfast was good and had a variety of choices

the breakfast

there could have been more on the breakfast bar like biscuits and sausage!

breakfast only waffles n cereal and water down juice

and it came with a hot breakfast

hot tub. pool. breakfast. clerksawesome

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

the pool/hot tub were stocked with towels

don't know about pool because we arrived late and it snowed the next day.

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

rest...and breakfast staff

it was a clean hotel with excellent breakfast setup

nice and friendly staff. good breakfast.

i liked the convenience of having a fitness center

there was an odor in the hallway by the fitness center.

rod was broken, rug was severely fraying at floor join, panel was falling off cabinet under kitchen sink, bed was new but rock hard, lighting was laughable

the pool is outside

free breakfast and great water pressure

liked everything about this hotel, it was clean, people are friendly, the gym is not big but it served its purpose for vacation

the sink in the kitchenette wasn't nearly so loud

the gym - elliptical worked but was mostly disappointing bc half the equipment did not work

the elevators were smelly, the ice machine on the 3rd floor was broken, the laundry area on the same floor was dirty, one of my 3 rooms rented had fleas, the parking lot was

hallways smelt like w33d -they only had two housekeeping so they were behind on laundry -the room was stocked with one washcloth and no trash bags -pool water was extremely

most of the equipment doesn't work or content to internet in the gym

also i my cards didn't work the next morning after breakfast

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

pool hours should start before 10 am and bed could be more comfortable

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

breakfast bar had plenty to choose from

the hot breakfast options were a bonus

i really enjoyed the staff at breakfast as well

to the overall building, nice staff to chat with especially the shuttle drivers, amazing room and spa

we enjoyed the pool

sucks the pool was closed for the season

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

nice pool area and restaurant

room, pool, bar, breakfast, location

you had to ask for that towels be brought to the pool both friday and saturday.

some people have a party very loud by the pool at midnight.

lt, pepper, syrup, ketchup)

the gym had all the equipment i needed

the rooms are very clean , it s a nice location & it s quiet . nice bar & restaurant

room service forgot key items on both orders

desk staff were friendly enough but understaffed and didn't seem to know how room service worked or even if it was available

pool was outdoors, not indoors. limited no cost amenities.

the pool was perfection after a day in 100+ degree heat index

bistro bar counter does have very good food and drinks at certain times of day, and lets face it, they

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

the gym was real nice

roof top bar was closed the entire stay!

layout, room and the bar upstairs

love the rooftop bar and sitting area

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

roof top bar lovely

noisy f or kids running up and down hallway

hotel was updated and clean! staff were great, pool and gym excellent. location is beauy

ve us early checkin/late check out)

smell. drink. room service

did not order room service but the prices were reasonable which is refreshing

pool was small.

the only draw back was the small pool. you feel crowded if more than one family is in there.

the pool was a disappointment and wish there was more to it than a kiddie pool.

zoe in the bar was amazing. the staff was friendly it was clean and nice

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

their much-vaunted room service

were traveling with kids and required a room with 2 beds

great staff, nice modern room, welcoming lobby , free parking

the construction also meant their restaurant and bar was closed for in person dining but the room service was very friendly and quick

not like the room because it was right next to the elevator and i was put on a floor with alot of kids due to a tournament

wish it was cheaper. a lot of kids at the pool.

the staff was helping for parking needs

miss daily room service, but understand staffing issues and covid protocols

several times to get extra shampo and a laundry bag

i could not stay longer. the bar closed so early.

the breakfast selections were not great and the egg omelette was not good

the ladies working breakfast were very kind and were always smiling and talking to guests

no continental breakfast, no fitness center, and no room service as advertised.

breakfast front desk

pool could use more frequent cleaning (bugs), but they were always fully stocked with fresh, clean

breakfast was really noisy - attendant banging chairs while cleaning, etc.

pool was open and running so the kids could play after a long drive

breakfast was good

didn't particularly like the breakfast choices

pool wasn't open for the kids

the gym was not open

the gym is small but have the right equipments

breakfast was good, there was variety of fresh fruit, bagels, eggs juice & cereal

breakfast was laid out late on sunday before checking out

clean rooms, store in the lobby, breakfast, everything was perfect

hot breakfast was excellent including fresh fruit, oatmeal, and eggs

breakfast was looked forward to each day

not having a swimming pool was a disappointment for the kids.

new. great gym facilities. breakfast items simple due to covid but still good

young, very loud and apparently the adults in charge of the youth, didn't seem to notice their kids running, yelling etc

it had a nice gym and laundry inside the hotel

the staf for friendly the gym was clean and the room was very clean

) and light shining through/noisy in the morning when kids were still sleeping and i was up showering

the heated pool, the kitchen space, the sleeping arrangement, location all were excellent!

folks upstairs kids were running

staff first put us across from the laundry with 3 staff who we asked if it would be loud

was friendly and helpful, pool was open, beds and pillows were comfortable, the room was clean and had enough towels

we could even see the park from just outside of the parking lot

fitness center

everything room was very clean pool was great and fitness center also breakfast was amazing and large selections staff was great and very

also to noisy laundry just 1 machine to clean and this is a motel the price to much this not a 5 starts hotel

the laundry room caught on fire and it smelled like dogs lots of traffic

drug deals at the doors all the employees live at the hotel laundry isn’t done until 8pm and on

even allowed early check in

breakfast, no change machine in laundry room, and the pot smell on the 3rd floor

pool was clean & relaxing

breakfast is delicious

staff was friendly and helpful, the room was clean and quiet, breakfast was very good and access from the interstate was easy

piles of cigarette butts around the pool areas

could have a few more options for breakfast

breakfast was fantastic, the room was roomy, clean, and comfortable

staff, breakfast and water

everything was great including the continental breakfast.

would like bacon with breakfast

there's a small gym that i used several

liked the rooms, the hotel was in a good area, the breakfast in the morning was very filling,and a good variety

was very disappointed with the breakfast.

i liked that i was the only one using the gym

staff widows did open nice showers peacefully quite right next to qt, cracker barrell, carowinds early check in was granted very affordable nice vending selection clear

breakfast was

pool is small and the bar was closed on a saturday

a great bar area and plenty of seating

kids and i didn’t care for the breakfast

the staff was very friendly, the pool was nice and the bar was an added bonus

the breakfast wasn't very good and most of the food was gone when we got there.

pool needs updated.

unfortunately pool was closed but it’s ok

was super friendly and helpful, and the breakfast was great

the pool was so cold i couldn't swim. it isn't summer the indoor pool should be warm.

breakfast didnt have regular sausage, they only had turkey

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

the pool was not easily instructed to get into

everything it offered pool, restaurant customer service

i also liked that there was a small snack bar located in the lobby

the gym was too open, and it was small

online said the pool was open, which was the only reason we choose this place, but when we got there, it was closed

pool was well maintained

the pool was closed

the pool wasnt very clean, the services at the hotel could be explained better

there were kids there playing soccer, the young lady at the desk make sure i had a good safe quiet

was nice, they allowed late check out at no cost

only is the staff excellent and friendly, but the extra amenities are fantastic including great breakfast buffet and happy hour with food and drinks

people were nice and helpful, they allowed pets and the breakfast in the morning was quite good

heated pool inside. close to the interstate.

we had bar glasses that stayed in the room the whole time we were there

there are too many kids at the pool playing rude with no parents' supervision

from sc for my birthday room was clean big and was all around amazing a lil disappointed the pool was outside but other than that we will be back

other guest allowing there kids to run the halls and knock other guest room doors

the staff was lovely, the pool was so nice

and having a fitness room was a plus

breakfast was sausage patty and small cheese omelette - both were very bad

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water, there was no

breakfast was great

vending machines in hot laundry room

laundry room only had 2 washers and 2 dryers

the atmosphere was pleasant and breakfast was tasty and the area was clean.

the laundry facility.

place to stay full kitchen

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

that they had a kitchen

absolutely not.... if you love to cook like me full kitchen as well as oven ud83dude03

friendly staff, clean facilities and furniture, reliable shuttle

the staff was very rude and made it get out of the pool before 8pm the posted closing time

my kids threw it away though

front desk young man was very nice as was the shuttle driver; deion very nice young men

thé pool and close proximity to restaurants

minimally cleaned, wifi was spotty, no welcoming informational material in the room, no streaming services for viewing

room service did not answer phone in a

we arrived, we were not told where to find amenities for example gym, pool, restaurant, etc

pool was not available

no room service

free parking and free airport shuttle ...

the pool wasn?t open and some parts of the lobby could use some updating

nice shuttle driver

very classy. i enjoyed it. the bed was incredibly comfortable. nice work station. lovely pool.

restaurant and bar on site was great as well

the breakfast is amazing!

the breakfast was cold and they did not practice social distances

loved the reception and the complimentary breakfast

the staff, from bar to reception and restaurant were absolutely amazing.

complimentary breakfast and bar drinks for each night i was there

breakfast was delicious and very convenient.

the breakfast could have had better choices.

didn't like how there wasn't a lot of options for the continental breakfast

the breakfast was not great

the pool was nice and clean and a lot of fun for our kids