but good selection of continental breakfast that included make your own waffles

lighting of the rooms is not bad, but it needs stronger lighting, and the gym needs more equipment, and this is what i touched from those i knew in the gym

pool and gym were both great

had a gym although i didn’t use it on this trip

rooms, pool and gym area are clean along with the entire hotel

breakfast and drinks at the bar were wildly

kids doing cannon balls and throwing footballs

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

loved the facilities- the pool and gym- and the room was spacious and bed was very comfortable

there kids were jumping in

pool was not open but it is ok

we ordered room service for breakfast and

not a very good location the restaurant was closed and the pool is rather small.

i also picked this hotel for the pool my kids were expecting to use it and it was closed

kids enjoyed pool with friends

gym was very safely set up

check in was pleasant staff very helpful offered late check out

the ours the bar was open (no coffee after 9:30?)

clean comfortable rooms, bar area, friendly staff

i loved everything. this is the best place to stay in the area, bar none.

the breakfast was great

floor by the laundry

poor lighting, many missing items ( trash cans, tissues, ironing board….terrible gym

the 24/7 coffee bar was a plus since my boyfriend and i are avid coffee drinkers and the breakfast in the

breakfast was 'great' had different type of food every morning.hotel room was immaculate'

no soap in the bathroom, no soap in kitchen sink

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

some equipment in kitchen old.

breakfast was sufficient

my room was spacious, i liked the kitchenette and living was separated.

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

couldn't have room service

unfortunately the gym was down 2 treadmills during our stay

many restaurants within walking distance, a mall next door, a nice lobby for lounging , a full bar and convenient

was no room service due to covid-19, but that is not the hotels fault

the swimming pool and gym were a great addition.

pool, bathroom

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

really liked the gym and the bathroom

also the hotel amenities are nice especially the warm, indoor pool with wide range of open times again especially helpful for families with kid

to have an in-house restaurant and room service although i didn't use either, maybe next time

nice rooms and indoor pool

location restaurant and on-site bar were excellent clean comfortable room staff was

bed matress. kitchen closes to early.

website said they had a bar and restaurant but they did not have these

our room from the front desk, we had to drive around back there seemed to be minimal staffing--no room service, restaurant closed on

hotel was close to the gmc bridge for a walk and the gym.

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

nothing to eat, and no room service

facilities are fab! outdoor swimming pool in the summer was a hit for my kids!

kids didn't want to leave

such a beautiful property. we were so impressed with the amenities

kids didn't want to leave

facilities are fab! outdoor swimming pool in the summer was a hit for my kids!

complaint was it was still hot in september and their pool and spa were closed

used bar of soap left in shower from previous guest

arrangement of the room that was available for breakfast made it extremely difficult to move around

was very nice; breakfast was a buffet style with good options; staff was very helpful; bonus free shuttle that dropped us off in port chester and again at the train station; would stay again

the coziness of the rooms. there is also a little kitchen that is perfect.

pool, beds, pillows

convenient, clean, quiet, nice wooded view out back, really nice pool

drinks at the bar were very expensive

the curved shower bar also made it hard to sty in the tub

although i didn't use it this time the pool looked great, very well maintained

the only complaint i have was the gym located outside of the hotel and limited machines to use.

would have liked the pool to be slightly bigger and the gym to have a bit more equipment but was decent overall

only complaint is that the pool looked so inviting and like a great place to hang out but it was closed the entire time we

i would love room service for breakfast

friendly staff, clean, cozy, delicious breakfast.

on vacation with my kids seven of them but the pool was closed

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

no capacity issues with the gym

kevin at the bar was phenomenal

was a condom in the pool i told front desk after removing my kids from the pool

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

gym facilities were not available.

nice gym

large, well appointed gym

was bad: low-value cereals & pastries; choice of tea bags very limited, artificial orange juice gym place is small with very limited number of sport equipment

a complimentary glass of champagne with check in, super clean rooms, a tesla shuttle to and from the train

natalie at the spa was sweeter than sugar and the body scrub perfect

$100 a night incidentals, no microwaves, no fridge, tight parking lot, the breakfast could ve have been better but i ll give them the benefit of the

breakfast for me was good.

full kitchen, stove, refrigerator, microwave, dishes, wine glasses, pots and pans, silverware, plenty of

fully functioning kitchen in our suite

surprised at the size of the accommodation, full kitchen, large bath.

kids enjoyed the pool, until 10pm a plus

the bar closed at 10 pm on new years eve!!

pool access, restaurant within the hotel. accommodating staff and clean room

pool wasn't open, yet

parking situation

room service was awesome and was very prompt

room service and the food were very

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

tell in advance no room service or restaurants not open or available.

free wifi

so, everything i had like; water and juice for the kids were at room temperature

lightening in the rooms was terrible. kids running up and down hallway constantly

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

the breakfast hours should be extend to 10am. not 9am.

our kids were hoping for pancakes or waffles

breakfast and clean

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

the pool and gym not being opened as well as the to-go breakfast bags

happy to receive hot breakfast in the am and the pool temperature was amazing

laundry facility.

nothing the kids from above me were a little noisy but their kids it doesn't bother me.

the pool was extremely overcrowded and it didn’t provide peace.

outdated tv, no bar restaurant, gym could use some sprucing up

check in, very very pleasant staff, room was sizeable and clean, the fitness center is great, the breakfast was very accommodating with menu and hours and the location is very convenient to stores

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

i will not forget also the receptionist who works at night ((brin)) very helpful yes, there is no breakfast, and for me this is not necessary because there is a restaurant in the hotel in general

would love if they offered a free breakfast bar in am

friendly staff, clean comfortable room, nice breakfast (good waffle machine), great price.

breakfast available in the morning is the best

thank you for breakfast too

breakfast was great.staff

they have laundry facilities & location is good.

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

machines in gym broken

room was better looking than i expected very nice hotel, pool was nice, breakfast was good

we didnt check out the pool but we are excited to stay there again since we have family in the area

please open the pool soon.

parking, free wi-fi, clean rooms, and a friendly staff; there is nothing more that you could ask

our room service orders got messed up a few times but nothing that was a really big deal.

the pool and gym great

my room was near the pool and screaming kids were annoying.

friendly staff, easy check-in/check out, nice pool and small gym

the shower was cold one day, the gym was okay - one treadmill didn t work, and the free weights jumped from 5lbs to 20lbs, no 10lb

free tasty breakfast, free parking. spacious, clean, nice

arrived at 10pm , after driving 12 hours in a box truck , only to find that the restaurant/ bar was not open

night there we were walking to the gym and the hallway smelt like someone was smoking weed the entire hallway smelled awful

expired yogurt for breakfast and got my kids sick

great place to stay with all the little kids too!

had a drink at the bar and the staff was very friendly and

room was spacious and the staff was wonderful including the bar /restaurant area,we had an amazing time

convenient location. easy parking. good breakfast. many options.

i love the outdoor seating area during breakfast

i was traveling solo! they didn't have room service for breakfast.

room service food was nasty

keep telling them that they need a couple more weight resistance machines in their small gym instead of the bar bells only

expensive garage, no room service

bar closed for a private party so i was left with only room service

the pool had no clean towels. the bed is too soft. there was no hbo channel.

the pool and jacuzzi area were clean and the water clear

pool temperature just not right gym is tiny no fresh air in the room no breakfast

pool was small but well kept. same goes for the gym was very clean but small

got there later than i had planned on and wasn't able to utilize the pool and hot tub during this stay, hopefully next time

the complimentary breakfast ending at 9am was too early.

the sink in the mini kitchen didn t work. there was no water

amazing rooms , lobby, staff , and breakfast!

breakfast at your location

nice and complete gym

there was even a spa and a transport agency within hotel premises

the room service was wonderful nice and hot and fresh

it had a well-equipped gym

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time until it was cleaned

the room service staff was rude and the rooms where not very clean

bed was too soft, there was a stiff charge for early check in even when room was available, and the distance from the train station is a challenge

the complimentary kind bar was stale, creamer for the coffee was bad.

for parking, needs update, old facility, front desk asked us to pay extra for early check in while the rooms were ready, already past 12pm, we didn't need to check in early so

also they don't have room service

good breakfast

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate very much

free parking, free wifi, free premium cable channels, continental breakfast (fruit, bagels, muffins, coffee, tea, cereal

the hotel needs updating with decor, and gym equipment is archaic

breakfast was 7.out of 10...not much more than carbs.

the parking, the beds, the location

pool

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

m, swimming pool, locker, hallway

beautiful exterior. nice pool.

the place is very quite, my daughter loves the indoor pool and spa.

clean pool and spa

which had a swimming pool within the hotel premises

quiet & spacious business center & pool

the restaurant is poor and the bar is a counter top

good breakfast

enough parking space

reliable hampton inn breakfast and wifi. beds wee comfortable.

there is always plenty of parking and the front desk staff are very courteous

parking

liked the efficiency style room nice little gym laundry on site close to everything

free laundry

we didn’t use gym or laundry but they were really nice and big

i liked that the room had a kitchen in it.

room very clean what i expected had a kitchen bed very comfortable

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

breakfast was gone by 9am if it was ever there at all

the laundry facilities detergent dispenser didn’t work and ate my money

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

the bathroom was also very clean breakfast

the gym and pool were unused

also the gym is to small and not enough workout equipment and the pool is to small

next time i will def try out the bar selection in the lobby

the bar closed too early and the check in person was the one who made the drinks not very good

they have a bar, kitchenette , snack bar and a area where you can eat

room was very spacious, clean & comfortable

waffle maker was good. had good wifi

room was fine except for the fact that heat went out there was no continental breakfast either because of covid other than that the room was fine and i enjoy staying in hotels

no breakfast to feed family after you spend --- it's expected

wifi was okay but a bit spotty

restaurant breakfast

room service was really good

breakfast was not an option. at least free breakfast was not offered.

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

eat food & drinks)

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

no late check out

king 1 bedroom layout and kitchen amenities were aligned with my needs

pool is outdoor on 10th floor

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized bed

view of the covid situation i thought the breakfast buffet was very good and lots of choices

the fitness room had a bad smell in it.

hotel was clean and the fitness center, pool and breakfast were all great bonuses

the breakfast offered a large variety and the staff were nice

pool

free continental breakfast was good and only $5

the to go breakfast was filled with things that everyone would enjoy

wifi available

the location and the view. the easy access to the freeway. the cable and wifi services.

the amenities of the room and the breakfast provided with the stay were both very good

included parking and breakfast. excellent hit shower.

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

it would be nice to update the bathroom and spa

spa tube not working

there was not a bathroom spa as it was advertised at the time that the reservation was made

free parking

old school customer service of an employee taking your bags from the car to your room and the room

we were permitted late check out

a little bit old hotel and have to be renewed. fitness centre a bit old as well.

wifi worked fine (that is important to me) i will be

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are

very nice staff & pool

i love the fact that the property has a swimming pool

is a friendly, family facility, the pool very good clean area.

it had a full size fridge, and kitchenette

no turkey products on the breakfast menu. i don't eat pork.

they also did a buffet breakfast with a roaring fireplace

for $400 a night the breakfast was really a disappointment and underwhelming

the free continental breakfast was good

an hour in the pool with kids for towels

delicious breakfast, with choice of eggs/sausage/toast, oatmeal, or yogurt each morning, along with tasty

breakfast was great

breakfast was more than adequate

convenient and ample on site parking

room was comfy and clean, with a great shower, plenty of toiletries and fast wifi

location, view, spacious room, value. wonderful bar and dining.

the bar and tavern area also offers awesome lunch items and full bar

very clean, rooms are comfortable, restaurant is good, bar offers good drinks.

restaurant and bar closed at 9 pm

my wife and i chose to eat in the bar, some staff members seemed inconvenienced that folks were patronizing the bar and restaurant

the breakfast was ample, good, clean and the staff was pleasant.

proximity to umsa @ west point, friendliness of staff, cleanliness of entire hotel and the breakfast

love the facilities- laundry had a pool sauna and very friendly and helpful staff

great location, clean, comfortable, and a nice breakfast.

workout room was minimal and the pool is very cold but otherwise a great hotel and was clean

the staff were super helpful in the kitchen area

breakfast amazing. betsy at breakfast bar is super helpful

everything rooms, beds, kitchen, etc.

happy hour at the bar was really good

she was helpful, easy to approach and talk to and helped my kids make waffles

the kids loved the pool

the parking lot has a lot of spots

i like having safety bars in the shower, but at least one bar needs to be

prices of drinks in the bar was expensive for what was made the bartender at night was not nice or friendly he was not the

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

kitchen are was stove top over small refrigerator

there is a little kitchen nook, that would have been more appropriate

we did not go to the kitchen

i discovered a great restaurant with a bar a few miles south called the barn door which i highly recommend

no breakfast available in the am, even though it was written on reservation

complimentary breakfast could of been better stocked ....

the continental breakfast was not much

continental breakfast