the pool wasn’t open had to use the other hotel pool

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

pool was closed

the gym was clean and most of the staff was nice

the next day we ran into her on our way to the pool and even though she wasn't working on our floor

the beautiful bathroom. wifi and cable tv are now a given.

location to family in the area. pool a bonus. staff are outstanding.

breakfast and room service were very limited due to the covid19 rules.

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

breakfast was so bad!!

you have to offer laundry, exercise, food and snacks and you have access to i 95 and the surrounding areas love this

location and all the items in kitchen

the manager was called and she said she was home with her kids do, very unprofessional

the exercise room is open and you can do your laundry for free, you just need your detergent and things

kids running in the hall.

staied for one night,was looking for hotel shuttle to the airport and back

the shuttle...

owner ash and shuttle service mark and john went above and beyond to provide excellent stay and services

i've stayed there several times for convenience of shuttle to airport

the shuttle to the airport was great...

so my kids and i had to share towels for 3 days

we appreciate how quickly management were able to shuttle us in as well as making sure we were satisfied

maybe except the shuttle information

could switch up the breakfast sometimes also and the manager was rude and they lie about not having rooms available and

all staff was friendly and i was given a late check out when i explained my late flight issue

the breakfast area was really crowded. the area where the food was located didn't seem clean.

the pool wasn't warm enough

the shuttle drivers andrea was very friendly, great attitude

we were in town for the taylor swift concert and staff was able to accommodate our early check in request so we could get to the concert early to beat traffic

hotel shuttle was perfect. rooms were large and clean. the staff was very friendly and helpful.

ammenities, ie: fitness room, laundry, ice provided on all floors

proximity to the airport and harrah's casino was good

nice basic with easy access to beach dollar store casinos

the faculty got to everyone in a timely manner and i loved the gym

the front desk told us out of service the laundry area but there is no notification posting at the door

wanted to do a load of laundry and the washer was out of order

the shuttle service was so convenient

no care to quiet unruly families in the morning,safety doors did not lock broken laundry,filthy gym, dirty elevator,just

the staff were kind and accommodating both my early check in and late check out.

very clean. nice indoor pool. good breakfast. clean fitness center.

upstairs neighbor had kids running around and making noise way past 12am

room pool & snacks

i liked the small kitchen area in the suite room.

very friendly staff very sweet to my kiddos. my kids loved the pool and breakfast.

fitness center

the 4am shuttle was right on time

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

nice and cosy. laundry was a cool addition. for only 3$ per a wash and drying

no eggs for breakfast!

shuttle bus was great

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late, reception didn't answer phone on the 3 occasions we phoned down to

was awesome, the bar staff at night to the front desk and housekeeping department

nice and clean. great staff. bar had good food, good alcohol selection, and food was awesome!!!

beautiful room and shuttle service

the room service could be more user friendly. we

he fetched water bottles for my kids and made suggestions for take out

it is always good to provide that kind rooms travelers who are having kids

the gym is also great

i had to use stairs because there was no elevator with 2 kids and my luggage

the breakfast buffet included with the room as great

location, staff. breakfast bar.

clean, convenient, good breakfast, good stop over place.

breakfast the room

the location was great the hot breakfast

to many kids in the pool

the kids not being monitored

the pool was closed it jadbroken by kids few weeks ago and they are waiting for parts.

wifi was terrible

via room

breakfast

free breakfast, pool, gym. friendly staff.

two gentlemen at the front desk went above and beyond to help me with a late check out and transportation

i liked the gym and the hotel’s proximity to the airport.

great options for the free breakfast!

close to air port, shuttle was very quick very clean room very spacious really liked the hotel

was great, just the location of room wasn't , especially it being across from laundry room

swiming pool was not open due to the time of the year

whole experience was great from the helpful staff to the clean room to the shuttle service

very friendly staff, airport shuttle service, nice and clean and breakfast included

staff and all of the maids and everyone on staff, there were excellent even the driver of the shuttle

laundry facilities.

personnel were very kind and the shuttle is a huge help

very close to airport 24 hour shuttle bus continental breakfast both included in price.

not have a power wheelchair accessible shuttle to airport, but was able to run chair to airport with wife and luggage to airport and use

andon), gym

the accommodations were clean. i loved the pool and gym area. didn t like the parking.

great mattress on the bed. friendly desk staff shuttle to airport

the room was comfortable and clean and the pool was very well kept

it was nice and clean and very comfortable and very professional room service also is very professional to i would like to come

many kids running around the lobby making a lot of noise

wife enjoyed the free pool table and lounge / bar area as well as the spacious room

wawa is right around the corner so i was able to gets snacks for the kids

traveling with kids it may not fit your needs completely but you can make it work

great airport location, very clean and quiet. shuttle driver was on time and very helpful

it was near airport, the shuttle runs every twenty minutes and the checkout time was 12

quiet room. good wifi pool was okay shuttle servce to airport was okay.

location near the airport. shuttle to airport. comfortable bed and clean room.

great service & awesome food & we ended up using the shuttle to the airport which we had not known was available

location, easy check in, air port shuttle

quiet room away from parties, gym, pool

all kids cur their finger against something in the pool

told us how he worked and walked the property until 10:00pm and he didn’t see or hear any kids running through the hotel

kids outside the building screaming/yelling extremely loud until 3am

breakfast

location can walk to dunkin donuts wawa mcdonald's, easy to walk there i know the hotel service breakfast is good but we can walk out

breakfast was terrible i expect waffles eggs orange juice apple juice like the old days when it

for a truck driver needing a place to park, dinner with a cocktail and a quiet night sleep in a king sized bed

breakfast available in the morning

understand that during covid you guys can’t serve breakfast

covid the way breakfast was set up was good

great service! breakfast was above and beyond. very clean.

breakfast was good as well

loved the king bedroom set up with couch desk & kitchen with refrigerator

it was great especially most other cities don’t even do hotel breakfast anymore

free snacks, convenient laundry, close to my work so it's its been nice

i wish thy had a pool and the gym was not open

no gym

pictures online look way better, and where was the gym

staff are great! and they have a bar and grill with truly exceptional food!

fitness was closed and breakfast grab bag was lackluster.

we stay here often, we like the pool and breakfast

breakfast was a little disapointing, but the staff were excellent and accommodating.

i didn't use the facilities like business center, gym, and pool, but it's nice they are available

the breakfast is plenty of heathy foods and juices.

coffee on a sunday am before 9 am unless you order room service

on bed and bathtub, residue in bathtub, cigarette smell on nonsmoking room area, room service was expensive but just so-so; sheets were

i couldn't get a decent steak , and room service was lacking

grate hotel, excellent staff. the only below bar is chef in the kitchen. other wise 5 stars.

skip room service

kids were playing hockey in the hallway right outside my door

access to the gym was great

the staff is nice, the gym is good sized and there are nice areas to walk around in the navy

i love the bar and lounge area. the food was delicious.

we also had to ask to make the bed for the kids cause it wasn't ready even if we booked a room for four

can be remodeled, update painting,all phones needs to work, they didn't have room service etc

no room service

restaurant and bar in site, big rooms

great ac & gym . close to town.

then the room service menu said it only served all day dining until 4:30 and the desk said 11 and the menu

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways etc

living room area was in a separate space from bedroom and kitchen area

the young lady how worked the bar and kitchen was excellent

suite was spacious with mini kitchen.

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed to my family and

way too much money and my room that me and my kids had it was hair in my bed and in the shower

wasn't much for the kids to do once they weren't allowed in the pool any longer

clean,quiet,breakfast, laundry and pool

no coffee or cups at breakfast

the breakfast was good and it was near other conveniences which was a plus

we had kids under the age of 3yrs

professionalism, clean and breakfast was good.

gym was awlful-too tiny no room to do floor exercise claustrophobic

location, breakfast included and a very good variety of food

the beds were very comfortable and the breakfast was awesome

more breakfast selection

staff accessibility to casino and citizen bankb

room had fridge and an electronic safe, room and bathroom look like it was just remodeled breakfast was good

just didn’t like that the shuttle at the hotel charged everybody $10 to be transported to the lincoln stadium for the beyonce

breakfast is very pour, smell of omelet is terrible

breakfast? for a 2 star exceeded expectations friendly service. clean rooms

the kitchen staff argued with each other loudly and appear unhappy with their jobs

very friendly and helpful staff especially the kitchen and food group

due to covid, not many places provided hot breakfast but hyatt surely didn’t disappoint us

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

the bar and breakfast was an added plus

was not open to do room service

parking

i loved the staff and their friendliness. i loved the food at the river rock kitchen.

broken glass in the parking lot between cars....in a couple of different spots.

i enjoyed the onsite breakfast and bar area

thankfully there was bar soap

breakfast was generous great

the bar closes early

i really liked that the breakfast was complimentary

clean still offered breakfast in a safe way during covid and was very delicious!

just wish the inside hotel was open for morn in my coffee/tea breakfast. but understand.

breakfast buffet was on point

was good especially the breakfast

didn’t make breakfast

breakfast

not enough breakfast food

breakfast has a very good variety and the best cinnamon rolls

was polite but the person that caused the delays let the guests from that days checkout stay for late check out and made several of us wait hours to get our

breakfast was great, they had so many options, super clean, and everyone was so nice to our three

breakfast was great, they had so many options, super clean, and everyone was so nice to our three kids

swimming pool

spa bathroom and the front desk was very helpful when i realized i forgot a few things

pool was closed, the very small gym opening at 8 am, bit late.

everything. beautiful room beautiful pool.

the spa the cleanness of the facility

i love the gym

gym was kind of small

like that the gym was right there i didn’t have to look for it

the bonus was that the hotel has a bar and restaurant onsite so we didn't have to venture out- though there were a number of

there were issues with the gym door but the night manager was helpful in letting me in

clean and lovely pool

great staff, convenient location, pool/spa

pool not open due to covid. it would be nice if pool appointments could be made.

the pool/spa was closed due to covid.

breakfast bar is closed due to corvid but not hotel’s fault

modern, nice bar restaurant

didn't have the breakfast bc they weren't serving breakfast bc of covid 19 vivrus

decent breakfast bar in the morning

plenty of parking

no breakfast

swimming pool was closed

i didn't know they would have hot breakfast. was a very nice surprise!

breakfast was great ud83dudc4d

great complimentary breakfast and very clean!

excellent breakfast

about this site at all everything was a mess especially the laundry room and the staff have their kids with them at work they live in the hotel, very loud and

kids were banging on the doors early in the morning and throughout the night waking everybody up

all night long i heard dogs and kids…so many truckers, bums, seems like a trick spot, saw plenty off cops on the property in and

basically not a place you want to stop with your kids at all

i actually feared for both my safety and my kids safety

awesome breakfast in the morning as

the staff, room, breakfast, location, and hotel amenities are the best

location, breakfast, staff and room. we had a great stay.

breakfast was ok.

breakfast was grab and go and no official spread of options, but this is a pandemic and i

staff was very pleasant breakfast was good security was great

good food had lunch there,next door to gas station that serves hot buffet,very clean,good breakfast

the overall price; parking, wifi and continental breakfast was included can't go wrong with that especially since my children love waffles

welcoming staff, comfortable beds, nice breakfast, easy to find the hotel and clean rooms.

the location, the laundry on property. that i was able to open the window for fresh air

the night i got there, the parking lot had a bunch of people, just hanging out

good breakfast

parking lot lights lite the room and the curtains did very little to stop the light, the tv needs

the gym

no wifi service

was amazing at the front desk and the kids said he rocks

the kids enjoyed the pool

think of much, maybe just have sanitizing wipes in the gym, possibly

laundry room, swimming pool and small shop

upon leaving for the day i called room service as told by card they left if i wanted room cleaned