was friendly and the breakfast was excellent

to the airport, shuttle to the airport was great

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and down the

nothing we left because they wanted $100 a night for the pet fee.

good stopover for flights in/out of phl. free airport shuttle. simple hot breakfast included.

eggs for breakfast were horrible

the first shuttle at 4 was on time

a quiet stay and great shuttle service from the philadelphia international airport

kids killed 2 roaches elevator got stuck with me and my daughter on it water does not get hot at

had kids trying to open our door 3 times during the evening

nice basic with easy access to beach dollar store casinos

the faculty got to everyone in a timely manner and i loved the gym

ammenities, ie: fitness room, laundry, ice provided on all floors

proximity to the airport and harrah's casino was good

the fact that there were laundry facilities and the big screen tv.

it was perfect for a little getaway and the kids loved the pool.

new, modern, spacious room with fully equipped kitchen without a stove.

24 hour available airport shuttle

breakfast options and all day hot cocoa, coffee, apple cider and mint lime water

hotel was clean with good amenities. microwave, refrigerator and good free breakfast.

the filtered water in the gym was very good

breakfast didn’t have enough options

the shuttle service to the game and back is an added plus and the shuttle driver is professional and

the breakfast area was really crowded. the area where the food was located didn't seem clean.

the shuttle...

airport shuttle was convenient in getting to the airport

next to a historic park celebrating the first colonial settlement of pa

the shuttle to the airport was great...

is a nice park next door for the kids, the view of the river is spectacular, there is an airport shuttle to take to the airport then from there can catch a train to center city unless you want to

clean and tidy. large spacious rooms. excellent fitness room / gym.

at the front desk, thru out our stay and the great friendly survice we received from the airport shuttle driver

kitchen at hotel bar closed at 9

nice and clean. great staff. bar had good food, good alcohol selection, and food was awesome!!!

we travel a ton for kids' activities and this was by far the quietest and nicest we have found

there is a restaurant and bar at the front

no bar on sight, but there's one nearby, also walking distance, no need to drive if you plan on

i wish thy had a pool and the gym was not open

staff are great! and they have a bar and grill with truly exceptional food!

the room was small. it smelled like smoke and dirty laundry.

shuttle

no comp breakfast

didn't like anything about it, i would recommend this hotel especially if you have kids

the pool and gym wasn’t open due to covid 19 but that’s understandable

i was picked up via airport shuttle - the gentleman was courteous & polite; check in was a breeze - also the gentleman was

breakfast was great they have a omelet bar where you can request how you want your omelet made and

this place has a pool

the bar & grill has great food and drinks so we don't have go out for meals

clean conveniently located and hotel shuttle to airport great staff

offered breakfast, happy hour, and airport shuttle.

mostly the kitchen sink refrigerator

everything was beautifully stocked from the bathroom to the kitchenette

you have to offer laundry, exercise, food and snacks and you have access to i 95 and the surrounding areas love this

i love the fitness center and laundry room.

also they put us in a room below people that had kids running around late at night then early in the morning ( no real rest those two nights

and i enjoy the breakfast

and the breakfast was delicious

breakfast

staff and gym

free breakfast, pool, gym. friendly staff.

ruby tuesdays next door for food/drinks and you can buy bottles of wine there too- a plus hot breakfast and make your own belgian waffles all free- staff rocked

was great, just the location of room wasn't , especially it being across from laundry room

gym consisted of a treadmill, elliptical, cycling machine, and a weights pulley machine, which is

coin laundry was available and helpful

breakfast was adequate

name z , she was exceptionally friendly and took awesome care of my entire reservation room service was exceptional as well the meals came within 30 minutes and it was hot and delicious

we were tired and ordered room service and the food was delivered in 20 minutes, hot and very good

location room comfort room service

we ordered room service for breakfast

there s a pretty well-stocked shop there, too, and the gym looks big

microtels rooms are clean, you get free breakfast & it’s safe

excellent service the perfect breakfast and the location is very close to the airport

breakfast was fine as well as everything else

no breakfast

there was no breakfast. it was not the staff's fault, the delivery was late.

love that there is a shuttle too and from the airport

the staff were courteous and willing to help (front desk, housekeepers, kitchen staff)

the only thing that could have been better was the breakfast and the pool was too cold and that was the reason we went

good breakfast

staff were great gave us bagged breakfast for early departure

the pool is great as well as the continental breakfast

breakfast buffet could have been better but was acceptable

would have preferred a better breakfast buffet (we have enjoyed the buffet more at other hampton

wish the gym & pool was open and free breakfast

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's quiet

employee at the front desk was wonderful and our shuttle driver was excellent as well

the hotel parking & shuttle to the airport from aloft is our preferred way to fly out of phl.

shuttle showed up the second we walked out of the airport

free shuttle is really handy

we enjoyed the pool as well

everything was great the room service was even better

threw up in the pool and we had to get out for the rest of our stay my room was dirty there was kids socks in there that wasn t my kids socks and the floor felt nasty i wouldn t recommend and

and free wifi

other than room service, my stay was exceptionally a 10**

is the second time we've stayed at this hotel and used their parking/shuttle service while we're away

got early check in and an upgrade from king bed to two double beds

room service trays were left in the hallways

i was extremely nervous about calling over the airport wifi system and skype but thankfully it went through

location, easy check in, air port shuttle

nice staff. perfect location with a 24/7 airport shuttle. very comfortable room.

good food and great parking

very clean, nice friendly hotel with plenty of parking bar restaurant there with decent food.

the pool was private and cozy

the hotel was spotless, looking like a new facility. the restaurant and bar were phenomenal!

that breakfast wasn’t included for the price

the complimentary breakfast was lovely.

bar, restaurant and pool were closed

very clean and spacious. the breakfast was good too.

the gym was well equipped with a great view outside

free breakfast always a

the growing line of people trying to check in then when i reached the counter i asked to check in early ( noon) i paid for early check in but when i got there was told

breakfast is good, but the hotel was understaffed

had a reservation for 3 people and turned out that the breakfast that was included was only for two people so we had to pay extra for the third person so

their breakfast set up in the morning was also a plus

breakfast is very pour, smell of omelet is terrible

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

it was clean and quiet.nice gym and friendly staff.

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on mattress no clean sheets that upset me

the staff is nice, the gym is good sized and there are nice areas to walk around in the navy

just a little bar that offers food at various times of the day

no breakfast due to covid-19

kitchenette

didn’t have breakfast, it was quite

the breakfast was good

there were some loud kids running over top of us. that was the only downside.

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

the hotel bar closed at 10:30pm

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

no microwave, refrigerator or wifi for about $300 per night. not a great deal.

the gym had a surprisingly

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small but empty so i was able to use it

location was great . small want to my kids schools, drexel and upenn

room service for breakfast was disappointing in what was called a continental breakfast

ordered drinks from room service; they never came. ended up canceling the order after an hour.

and, great gym when i get the chance to use it

great bed/room/room service/staff

the front desk personnel, the waiter who delivered our room service, the housekeeper on our floor

gym is very nice, as are the common areas

beautiful spa and facilities

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

having a pool + sauna + steam room … heaven

the gym is my favorite place as well as

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful and kind

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

the gym was clean and most of the staff was nice

the next day we ran into her on our way to the pool and even though she wasn't working on our floor

the pool wasn’t open had to use the other hotel pool

the location was great and the pool looked beautiful

for 8 hours on a 87 degree day with 90 percent humidity (just like old summers of nj) there was a bar with live music in the evening when one wanted a night cap (+)air room at entrance with a bar and restaurant (-)not particularly care for the bar and pool tables in the middle of the lobby (+) the hotel offers a bar and a pool and a pool table (+)it was very clean and had a restaurant inside along with a bar and pool table.

wasn't able to get on the wifi at first using last name and room number

breakfast attendants had some interesting conversations that were a little off

the hotel offers a bar and a pool and a pool table

o and i ordered room service and the food was

clean, nicely decorated large room large tv, great gym great location

room we got we very roomy for the kids to fun around and for my wife and i can have our alone time

everything - location, amenities, clean, gym, water pressure and temperature, heater, kind

we were given a room on the same floor as the gym and laundry room

kids running all over the lobby, kids climbing outside tree

rooftop bar with great food. staff really nice and helpful.

friendly counter staff who offered me an early check in

didn t realize the bar and rooftop would be closed on sunday

the gym and room is quite small.

there's a fun bar in the lobby and the gym had a lot of equipment

the options for the hotel bar and great location to everything.

surprised that i couldn t buy a cup of coffee at the bar/restaurant at 2 o clock in the afternoon

gym was very updated with high tech machines (pelotons, etc) (+) i m not a gym person, but went to the gym anyway (+) aa, also great gymud83dudc4cud83cudffb (+)friendly staff, cute room, great gym - junior the manager of the connected parking garage was so (+)comfortable room, great gym and good service from staff and restaurant. (+)menu had a good selection great location in center city nice room design, clean and comfortable gym a (+)perfect location, rooms and decent gym. lots of space. (+)gym was the best i have ever seen in any hotel

large room with great view - clean - strong wifi - great communication with staff - superb location close to everything - early check in at

the bar closes quit early

not have breakfast, but the gratis coffee was delicious

room service was wonderful and delicious

everything. staff were helpful, the room was amazing and the pool incredible.

our son s bar mitzvah across the street from the hotel

services at the spa were amazing

american breakfast included in our booking

i wish they had a bigger gym space as well as updated chargers on hand for phones,ipads.

the bathroom was my favorite part, the spa tub was everythinggg

like that the gym was on the same floor; also it was quiet

location location location. the gym was well kept too

service from nadia on the front desk who went above and beyond with our early check in and late check out requests

nice to have an outdoor pool in the city!

the bar,rhe pool …everything is perfect

staff, location, pool

roof side pool. great staff. wonderful bell hop. paul made us feel so at home. great gym

room service did not show up daily

we had the ability to do laundry, which was amazing

being able to stream to the tv from our phones was great, and the wifi signal was strong and stable

the gym was small but useable, had everything in there for a full range of workouts, plus a yoga mat in

no gym

gym was ok

had room service for breakfast

the bartender late at night was so nice

the breakfast and bar facilities were basic. the staff were competent but not very friendly.

the room service was excellent and the valet parking was very convenient and easy to work with.

super nice location and facilities. the bar at the lobby is good as well.

crawling right across the floor then into the kitchen

the breakfast staff was phenomenal, also the bar and coffee shop staff was amazing.

we came back from concert had had a drink in the bar and a snack

no breakfast

hotel employee went above and beyond to make our stay extra special and at the bar was so great

the gym was huge

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good or

restaurant, gym access, locale--perfect!

this hotel because it had a pool and so i could take my kids to the pool

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

the breakfast was phenomenal with so many options

the staff was great, good breakfast and the bar and restaurant staff was great

the complimentary breakfast bar offered delicious food and beverages

she was still there when we returned from the show and excitedly asked the kids how it was

one incident with room service is they bought up opened condiments

took over 1 hour to get them - when we have 2 kids

all was good but pool times and neighbors yelling

took over 1 hour to get them - when we have 2 kids

kids playing in the rotating door and running into people

the bar downstairs in the lobby has amazing crafted drinks and the restaurant attached has the same

the gym was beautiful and had high end machines and dumbbells

no spa late night

wifi and breakfast were not included although the rate by night was comparetively high

the wifi even tho it wasn t free

great service, room, breakfast, location. gym looked nice.

breakfast was amazing

view of the city, lots of space in the room, a near full kitchenette, very clean, very nice and helpful staff

bed, great shower pressure, amazing gym, staff overly nice (

the kitchen staff did a great job with the breakfast

clean place, friendly staff, good breakfast. it was noisy at night, but the location was great!

excellent location staff was very customer's friendly love the gym and the pool

breakfast was great, staff was awesome, location was perfect and very clean.

my kids and there day was putting together a puzzle they bought at the franklin institute

room located right over pool and kids were in there quite early

fa) was made

loved the location and food and drinks in the lobby bar would great

the spa could be updated.

gym is pathetic for a 5 star hotel with a spa, and it belongs in a best western

everything - great bar :)

the decor and the fact they offer late check out.

great for our family of four with 2 young kids

irish bar was great!

thin walls. 9pm noise complaint over 3 kids talking a little loud

loved the hotel bar and be able to take drinks to room/pool etc

provide simple breakfast

breakfast is simple but good enough

standard breakfast was good, fresh muffins and fruit each day

breakfast could of been better

maybe in breakfast, they can put some protein food like egg or sausage. but still it was good

i didnt get a chance to go to the gym.

the gym was full of wet kids playing around, the parking valet is too expensive!

the pool was not available so the kids were upset but we were given free wifi to cheer them up

kids n adults running n staff did nothing

friendly staff, clean and modern room, nice gym

comp breakfast

breakfast service could be quicker. but the food was worth waiting.

should provide complementary breakfast

such a nice property. the breakfast was yummy!

excellent staff and very good breakfast.

n t think

bar should be open for longer hours

started again at 1 am and woke the entire family up and no one could sleep, including my 2 kids

many thanks to the staff (especially the girl at the breakfast) for everything

also room service ends at 10pm

location. got upgraded. early check in

bummed there wasn't room service from the 24/7 kitchen.

the gym could be better

the lobby is open at night with food, drinks, and games. room service was excellent.

a trader joe s, right by reading terminal market and great museums, lovely welcoming staff, early check in was no problem, nice open atrium in stylish, dramatic lobby

check in seamless, rooms comfortable, great location, excellent gym and pool

party all night with my husband u don’t want wake up hearing kids running around in the

bar at night

very central to everything . great bar area as well

amazing gym-probably the best hotel gym i ve been to

the bar area is nice and they also have on site parking (although you can self park around the corner

the lobby, bar and restaurant area have a very hip vibe, they are comfortable and interesting spaces

and overall vibes were beautiful, the bar and restaurant were great, location was excellent

bar and restaurant that was open and inviting space (not dark or clubby feel)

lobby and bar area were gorgeous as well