), or the gym equipment

shuttle service was better than expected

the airport shuttle driver in the morning is a hoot

beautiful room and shuttle service

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late, reception didn't answer phone on the 3 occasions we phoned down to

is a nice park next door for the kids, the view of the river is spectacular, there is an airport shuttle to take to the airport then from there can catch a train to center city unless you want to

the shuttle to the airport was great...

airport shuttle works very well, esp

clean smoke outside room great staff and airport shuttle

staied for one night,was looking for hotel shuttle to the airport and back

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

wanted to do a load of laundry and the washer was out of order

eggs for breakfast were horrible

breakfast is very good and fresh

great shuttle service to airport and rail system to philly

proximity to the airport and harrah's casino was good

nice basic with easy access to beach dollar store casinos

ammenities, ie: fitness room, laundry, ice provided on all floors

the faculty got to everyone in a timely manner and i loved the gym

wifi - very good reception everywhere in the hotel

shuttle always reliable and professional, breakfast excellent although the chef isn't very friendly

pool

the ambient lighting, free shuttle service and very comfortable beds.

the food from their restaurant/ room service is awful, order out

i had to use stairs because there was no elevator with 2 kids and my luggage

i had to use stairs because there was no elevator with 2 kids and my luggage

the gym is also great

the hotel doesn't even have a decent laundry room

we were tired and ordered room service and the food was delivered in 20 minutes, hot and very good

the breakfast area was really crowded. the area where the food was located didn't seem clean.

pool heater wasn’t working but they were waiting on the part so out of their control.

the hotel was clean and modern, staff was very friendly and the 24hr shuttle was the cherry on top

cleanliness..and excellent location. breakfast being included is always a plus!

we were in town for the taylor swift concert and staff was able to accommodate our early check in request so we could get to the concert early to beat traffic

pool...location and breakfast

room. gym.

staff and gym

the gym and the complimentary lyft ride to the airport.

raved about the breakfast the gym looked good but only had one mat (which was being used) & one set of 10lb weights (which where

the gym was open and the pool was closed due to covid-19

the staff - housekeeping, kitchen and front desk - all superior and friendly.

delighted with suite room, only way i’m going to book so to have extra space with a couch and kitchen area

only issue i had was the night before i asked for a late check out the customer service rep at the front desk told me the latest he can give me was 12

i had kids and i wanted to sweep crumbs up

close to the airport, airport shuttle.

shuttle to train and airport

the staff was friendly & very helpful. liked the fact that their airport shuttle ran 24/7.

wish there was an indoor pool.

large room, comfy bed, with a small gym

laundry facilities.

very close to airport 24 hour shuttle bus continental breakfast both included in price.

not have a power wheelchair accessible shuttle to airport, but was able to run chair to airport with wife and luggage to airport and use

then hit rehoboth beach, de the next morning - microtel had huge comfortable beds and a delicious breakfast

personnel were very kind and the shuttle is a huge help

to the airport, shuttle to the airport was great

$100 per night pet fee was unheard of and very unfriendly

the staff was happy and the airport shuttle was

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

really liked the shuttle service to the casino

i was told by my niece whom i got the room for. she said the kids loved the heated pool. :)

booking the hotel guaranteed breakfast, gym and pool which were actually not available

i was told by my niece whom i got the room for. she said the kids loved the heated pool. :)

bar, pool and the guest room

the pool was cold.

airport shuttle and only small journey to philadelphia with uber.

wife enjoyed the free pool table and lounge / bar area as well as the spacious room

the fitness center was clean and the equipment worked great

the shuttle bus driver and the young lady working at the desk recommended seeing the city

love the fact that breakfast was included each day, on-site parking and the kitchen was nice to have because we always have to get a philly cheese steak when we come to town

it was great especially most other cities don’t even do hotel breakfast anymore

the breakfast was yummy

how close the hotel was to the airport, the shuttle service to the airport, how spacious and comfortable the room was and the friendly staff

the staff were courteous and willing to help (front desk, housekeepers, kitchen staff)

our room overlooked the pool and was quiet

hotel bar restaurant was basic, and was what i needed, but wish i could have had a car to try another

vacuuming at 8 am or 9 woke me up,why have late check out 12 when you woke up by vacuuming up against your door in hallways

really appreciated the early check in

had to pay for car park and we only wanted cereals and milk for kids and that was extra

there is a restaurant and bar at the front

i wish thy had a pool and the gym was not open

have towels and the room was very dirty and the whole reason i rented the place was for the bar and the bar was

room is very clean location is near a lot of store’s restaurants fast food their guest laundry room is convenient and not over priced i definitely would

early check in

the lady serving the breakfast was great a d

breakfast can be slightly improved

staff was nice laundry was cheap not 5 stars but comfortable and affordable

when we got off the elevator it smelled like old gym socks

could switch up the breakfast sometimes also and the manager was rude and they lie about not having rooms available and

hotel shuttle driver did not show up even though i made a reservation the night before

the manager was called and she said she was home with her kids do, very unprofessional

has shuttle to and from. airport

it was a nice place and they give free laundry services.

when you travel with family and use the kitchen all want to eat at same time

beds were amazingly comfortable breakfast was so pretty i didn’t want to eat it but when i finally did it was also delicious and

pool and workout room were nice

that the restaurant bar closed at 9pm as i arrived hungry around that time so therefore could not sit and eat and drink

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

the pool was closed . coronavirus sucks!

liked the room and the food at breakfast was great

just didn’t like that the shuttle at the hotel charged everybody $10 to be transported to the lincoln stadium for the beyonce

their breakfast set up in the morning was also a plus

the breakfast was great

-i liked the shuttle service from the airport to the hotel

the breakfast is plenty of heathy foods and juices.

wish indoor pool was open

and kids and teens playing football in the hall way hitting doors with the ball and screaming

fitness was closed and breakfast grab bag was lackluster.

breakfast was tasty. very friendly staff. everything was clean.

i love the bar and lounge area. the food was delicious.

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on mattress no clean sheets that upset me

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

staff at front desk and at the bar were friendly and excellent service.

access to the gym was great

there was nothing we didn’t like , just wish the pool was available.

ladies with very loud music and drunk i was very upset that i couldn't enjoy that moment with the kids

breakfast could have had a greater variety , and they should offer better parking

the kitchen area even though i didn’t use it

convenience, great fitness room. good pool.

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

the hotel bar closed at 10:30pm

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

comfortable and clean. nice fitness center.

close to the train station, beautiful view from my room, great room service, so kind receptionist ladies

1) they did not offer room service. 2) the breakfast that was offered was awful.

the location, the staff , the coffee and wifi and the beds comfort.

wifi

laundry facilities on premises. great gym and pool staff was amazing

new, great location, breakfast room service

had to ask for wifi password

wifi strong

have had room service a couple of times, and loved both meals

hotel is fine but need coffee makers in the rooms and more kitchen staff, more staff in general

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower had really good

the complimentary breakfast was lovely.

we ordered an app to eat in the bar area and also stayed for breakfast -- i found eating off paper plates to be odd

breakfast

due to covid pool is closed

beautiful spa and facilities

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

having a pool + sauna + steam room … heaven

the gym is my favorite place as well as

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful and kind

i was also told to reuse my wash cloth and towels to save down on laundry

room we got we very roomy for the kids to fun around and for my wife and i can have our alone time

kids running all over the lobby, kids climbing outside tree

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from beneath dirty sheets and towels

the hotel had self laundry room the lobby is very nice staff are very friendly and helpfull, especially stephen

and modern feel and decor, staff were accommodating of early check in and late check

perfect location, new decoration, good wifi signal in the rooms.

surprised that i couldn t buy a cup of coffee at the bar/restaurant at 2 o clock in the afternoon

excellent fitness center equipped with threedmils, ellipticals, and bicycles room service every day, unless you are asking to skip it the staff at the front desk were very

room service had to be requested daily. if not, it was performed every 4-5 days.

didn t realize the bar and rooftop would be closed on sunday

nice bar and coffee area in lobby

but very clean and modern and they even had a few extras like a coffee shop, vending machine, gym, bar, restaurant that made staying there even better

had peloton bikes located in the gym

it's a brand new location, plus there are three restaurants in the hotel, as well as gym, cafe and bar

only suggestion is we assumed room service would automatically come every day

the food was just okay, wasn t anything great but it was good for room service.

i love the text messages for room service

greeted us were very courteous and kind ,loved the free wine hour, restaurant on site had good breakfast and quick delivery to our room,hotel is in close proximity with shopping and dining,we

the bathroom was my favorite part, the spa tub was everythinggg

services at the spa were amazing

the views from the bar and restaurant on the 60th floor are spectacular, and the mirrored panels on the very high

the swimming pool and car seevice

infinity pool

all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service

wish they had room service

decent, kitted out gym

am) which gives you plenty of time in the morning, nice selection of

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but they solved that for us

they even have a gym and complimentary tea, coffee and water

the bar,rhe pool …everything is perfect

pool very busy at peak times but that's to be expected.

gym and pool area was excellent , and the location was right in the middle of everywhere i needed

woman who checked me in i felt went above and beyond to help me with early check in and getting set up with the wifi, she also remembered my name and addressed me later

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

kitchen needs a toaster

having a gym and pool available was also an advantage

allowed us to check in early, and gave us a late check out time

excellent location, comfy beds, kitchen was useful

size room, with couch and sitting area great pool and gym facilities breakfast area big and good

gym was ok

i used the gym which was well equipped and decent for a hotel gym

the bathroom wasn t clean, a bar of soap was left in the bathroom that didn t belong to us.

the front desk team was ready for us and they accommodate my request for early check in because it was our 30th wedding anniversary and the room was excellent the bar team

the breakfast and bar facilities were basic. the staff were competent but not very friendly.

room i had was very modern and quite spacious with 2 queen size beds, there is a complimentary breakfast in the morning, which was decent enough

the let us do early check in and late checkout without any issue

heat was not adjustable, had to have window open and noise from bar patrons all night.

they’re breakfast was good as well, the room was great

price point and hot breakfast was great. the front desk staff was great.

pool not set up for kids - only lanes for swimmers doing laps and no place to sit by side of

the bar was comfortable

a world class gym

kids could not use the poor because it's a private club and only has certain days of the week the

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good or

next, we visited the seventh floor outside area with chairs and the much anticipated heated pool

for the type of room and brand, wifi should be free.

its a great getaway especially with the heated pool thats my favorite part

beautiful rooms & the heated pool. exceptional.

the wifi was a bit patchy and the gym was quite limited

it comes with guest laundry and a nice gym

breakfast was amazing

loved the no questions asked early check in and very functional workspace in the room

liked the full kitchen, the beds were very comfortable, the hotel was very clean, the location is great, the water

the breakfast was good and the location was appropiate.

everything was fantastic, staff, housekeeping, hotel rooms, breakfast, location, cleanliness

one of our tablets wouldn t connect to wifi, son was upset

this hotel also doesn t make a fuss of the free wifi, which other hotels such as the royal york in toronto do

also like the late check out time, i don t feel rushed to leave, i could sleep a little later

perfect location! the outside pool is the main reason we chose this hotel (for the kids).

we had to wait 3 hours before the kids ‘bed’ (sofa) was made

we had to wait 3 hours before the kids bed

everything - great bar :)

lunch at the bar was fun- gorgeous room

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great experience

maybe in breakfast, they can put some protein food like egg or sausage. but still it was good

standard breakfast was good, fresh muffins and fruit each day

breakfast is simple but good enough

provide simple breakfast

good continental breakfast

our spa experience was amazing-we were able to enjoy a nice swim in their heated pool after our massages

great athmosphere. spacious rooms with comfy beds. the pool/gym area were very good equipped.

it had an indoor pool, outdoor afternoon acoustic music in a courtyard with waterfall, rooftop lounge/bar with dj

room (we had a suite), more than enough space for 2 adults and 2 kids indoor pool was a lot of fun and a great way to end the day the location is near a lot of

swimming pool was amazing. room was outstanding good size lovely bathroom.

noises from outside, probably from the laundry room.

the hotel offers great amenities, including a restaurant, bar, and pool, all of which were well maintained and added to the overall comfort of the stay

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

the power went out at my house so we needed a room to keep the kids sane

irish bar was great!

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since our youngest was very

some basis room service options would have been great even if the restaurent closes at 10pm

many thanks to the staff (especially the girl at the breakfast) for everything

the complimentary breakfast was the best i’ve ever had and the wait staff were amazing..

they could also probably offer more amenities like a sauna or spa to go with the gym

should provide complementary breakfast

the lady worked at the breakfast restaurant was especially very friendly and nice

our experience at check-in, breakfast, and with the location exceeded our expectations.

excellent staff and very good breakfast.

breakfast was too understaffed to provide the quality experience you expect from this type of hotel

dark, super noisy, and no city view at all (just facing a gym)

the staff were amazing—from the front desk to the bar and breakfast team, everyone was warm, welcoming, and attentive to our needs

excellent gym

lobby and bar area were gorgeous as well

same in the gym

too many screaming kids at the pool

trash piled to the ceiling in the laundry room

they have an arcade, pool, and gym

pool was closed most of the stay so didn't get to experience it

would ve been nice to have a menu in the rooms for any room service

the gym was really large with many machines

i didnt get a chance to go to the gym.

no early check in, not even if you’re willing to pay a fee.

the bar closes alittle earlier than expected on the weekend.

kids n adults running n staff did nothing

the spa was a great experience

early check in, room was ready. stored luggage until we left mid-afternoon. staff very friendly.

the on site bar is amazing as well

the room was beautiful, the spa and services were wonderful, and the staff was excellent.

my kids thinking it was a pool on the 5th due to the advertised signs in the hotel

the gym was a larger size

a trader joe s, right by reading terminal market and great museums, lovely welcoming staff, early check in was no problem, nice open atrium in stylish, dramatic lobby

we will be chosing this place for when we come back to the city with our kids

a list of area restaurants, directions to hotel gym, etc; would have been nice

the simple fact there was no room service other than that everything is great.

spa bathrooms with quality toiletries, towels and bed linens

amazing breakfast and location. i picked this hotel for it proximity to pennsylvania hospital.

included, could check out umbrellas, quiet, bathroom with jetted tub and separate shower, kitchen(stove, frig, microwave) with dining table, sofa bed in

the breakfast could have been better

didn't have the breakfast because we wanted to try a local restaurant

spacious rooms and all the amenities including the refrigerator/freezer, microwave, dishwasher, kitchenette area, dishes, and keurig

the laundry is also a

hotel has all the facilities we need - gym, home2mkt, laundry

it has a microwave, refrigerator, dishwasher and laundry room

no tub. need a tub with kids.

the top floor restaurant, bar and breakfast was exceptional and a lovely view

location, gym, price

were allowed early check in

there is a bar in the restaurant as well

staff was nice with early check in and late check out. very accoomodating!

friendly staff, free breakfast, spacious and clean rooms, good gym.

couldve been a indoor pool for the kids

i, mom, loved that there was laundry facilities to do our wash

good location at the downtown. room, breakfast and gym were fine.

early check in