roof top pool and gym were

we were given a complimentary late check out at 3 pm which was extremely helpful

gym was too narrow

gym, the fact that the pool was closed, also they only have a draining massage in the spa, i

room, comfortable generous bed, lovely mini bar with the most amazing bathroom with tv in mirror and beautiful makeup vanity area and mirrors

the spa is below average

the twenty four hour room service exceeded expectations, the wine selection extensive and thought out

the 9th floor pool was beautiful and the service was great

pool

staff, the pool & spa facilities, the food was amazing and the overall exclusivity in such vibrant location

like pool and others recommended to be upgraded but overall everything is perfect as

room service was the slowest of any hotel we have ever been to

but all the room service menu was great and so was the people and service

perhaps upgrade the gym

nothing to dislike bar everything you touch costs dearly

we had the most friendly welcome when arriving and the rooftop pool is amazing

the rooftop bar and pool are a must

roof top bar and pool is amazing with lovely views

and i had two tired kids who had been traveling all day

the room was comfortable and the gym and roof top bar were very nice

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

i like the pool area outside the gym. the design of the front desk area is pretty good!

the food the hot tub was closed and room service closed early and too expensive.

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long day of travel

showers, and room service being very pricey

the location and the room itself is great,and the rooftop bar is worth recommended

the size of the rooms rooftop bar and view beds comfy felt very comfortable

limited room service menu and very limited late night

was only there for 2 days and the day i wanted to spend time at the pool, i felt it was unnecessarily closed due to circumstances beyond the hotels control

room service food very bland

gym could be larger

we had a spa massage it was so good and relaxing

room service was excellent, lots of choices

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough to enjoy them in our trip

the room service was delicious, with a good choice of options and the portions were very generous

only 45 guest in the entire place and stuck me next to a family with screaming kids that slammed the room door several times a night

check in and hotel valet and bell hops were fantastic. the room service and dinner was great.

r adding to tea) could only be ordered through room service and cost $8 + tip

was given an early check in as requested and the reception staff were very nice

the staff, circa 55 was great, the pool and hotel facilities, parking and location.

the room service was also very slow and we waited over an hour for it to arrive

the gym is in a devastated

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided to overlook it and

there s an amazing central street nearby full of trendy bars, restaurants, cafes and cool shops, so it s perfect for walking around and enjoying the

breakfast and location was very good. it was quite central to friends and restaurants i went to.

pool area was terrific too

was no way to get coffee other than room service, due to covid of course

room service got every order correct -- no mistakes at all

food and beverage offerings very good, good workout area, pool area, like the rest of the hotel, very clean and well maintained

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

gym is clean though small

wifi connection / 30-40% of the time it was not working at all

spacious gym

room service should always be available even during covid

room service, and convient store were way over priced for los angeles

ny people would come for the

we loved the view and the pool table in the lobby. the hotel is great and staff is very nice

the downstairs lobby area and bar were sophisticated and comfortable

food we had in room service for was not impressive at all

the lobby bar is gorgeous and pool is very chic

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful

great lobby bar especially on weekend

great spa and pool

younger crowd don’t recall seeing any kids in the hotel or pool

the friendliness of staff. the rooftop bar and pool.

roof deck with pool

the friendliness of staff. the rooftop bar and pool.

quirky, different, boutique. fantastic pool, bar and restaurant area. great staff.

it was a little oasis in the city. hummingbirds, pool, comfy beds, lovely staff

no mini bar whatsoever and in room dining menu not that exciting

gym was closed for renovation

the restaurant and bar are super

location, clean, nice pool. food was good. generous with bottled water.

staff were very friendly, gym was more than what you expect to be in a hotel.

pool was closed for a private function which meant we travelled 11

the gym was also well equipped and

the complimentary breakfast was fantastic, great choice available including good range of cereals, breads, bagels,

pool was under construction

does not include thing for kids then if we want to order pan cake or waffle , it was with extra

best thing about this hotel is the gym — it’s a full-size gym with many new machines

rooms, wonderful views, a privileged location next to westfield mall, an large and modern gym, the cleanliness of the hotel and rooms, staff are soo friendly

no indoor pool and jacuzzi

the spa is luxurious, yet pricey

hotel, beautiful room which was immaculate, stunning bar in entrance with live music

wish the pool bar was open a little later

the only downside was the laundry machines that just accept coins

everything was very clean & the room service was great, however for the price, i did expect a bit more of a refined experience

i've read some reviews for wifi issues but it was really did there's no wifi connection

all rooms have kitchen, balcony, living room area, bedroom area, walk in wardrobe, separate bath area and sinks -

no pool

gym facilities were weak - only a stationary bike

darling pool area

pool would be nice and free parking would be a treat also

was hoping the hot pool is open

the gym is not what it says in the description, too small, too few machines

ghly recommend the waffles

loved the pool and convenient location

two children and on the website it showed that there is a king bed and two single beds for the kids but when i got to

small but nice gym and heated pool

also very convenient that there were ev chargers in their gated parking garage

do not miss the rooftop pool - stunning and great vibes, with a bar too

great location. amazing staff. great facilities. pool and gym were great.

do not miss the rooftop pool - stunning and great vibes, with a bar too

was beautiful, exceptional decor everywhere, great gym, rooftop pool was quite small but amazing views and great ambience

-no pool

the room also has microwave , and they have laundry room for guest so i can wash my clothes

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

pool, although it was a little chilly at the time

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

it was located on the first floor direct pool access like the description says

loves the hendrix mural over the swimming pool

you also get a pass to the equinox gym across the street for the duration of your stay

we also took advantage of the day passes to equinox

ols, gym, bars, restaurant etc

location to walk to shopping and dining on 3rd it beverly great rooftop pool and bar great complimentary coffee each day in lobby attentive staff both tub and shower in

beds, friendly staff, great valet service

also, the breakfast food at the rooftop bar was so-so and could be improved

she also sent a text with some bar and restaurant recommendations which was so helpful

excellent location and loved the rooftop pool and dinning.

room service was pricey

a city where people take care of themselves it's a 5 star hotel with a 1 star gym, it's tiny, just a room converted

the breakfast bar could be better

staff were amazing - gave us an upgrade to an amazing suite and let us have a free late check out

called ahead to ask if the gym was open and they said it was

will be nice if they add something salty for breakfast

generous continental breakfast brought to room

character - hotel was built in the 1940's nice breakfast each morning and very friendly staff

bed was super comfortable and we loved the breakfast included each day

we thought we were the only ones in the hotel--until we met fellow travelers the next day at breakfast

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

the rooftop bar and restaurant are perfect spots to relax, and the heated pool invites you to spend the whole

amazing staff everyone was very friendly and welcoming and the room service was really good

loved the bed, bathroom, gym and bar service (rooftop) (+) the property was in an amazing location on sunset blvd and also had a really gym and amazing roof top pool and restaurant (+) gorgeous interior design, amazing food in the rooftop restaurant, great gym and spa, wonderful staff (+) the gym is pretty, large, well-appointed and very clean (+) the gym was small but good (+) bars and rooftop are lovely and we enjoyed the gym which was a great size (+)location, excellent room, big shower, very comfortable bed, excellent gym for a hotel (*) the hotel staff was delightful and helpful, the gym was great and the room was terrific and luxe (+)location and the amenities like the rooftop pool bar/ the cafe, the gym the lobby and even the bowling room group are top class (-)preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

only complaint would be that the restaurant and bar didn t offer many vegetarian options, would've loved to see a bit more variety there

the breakfast was great value & lunch & drinks at the pool were delicious

beautiful views from the rooftop pool/bar

only thing that bothered us was the lack of room service and the early closing hour of the market place downstairs

the wifi didn't even work in the room. that was tragic.

helpful that they provided us with both early check in and late check out

ridge etc ) were out of order and crazy expensive ; there was no ambience in the

, bar and pool)

room service breakfast was fabulous and overall customer service and facilities were fabulous

there is no room service and the restaurant closes to early on the weekends

location, friendly staff, very clean room, nice swimming pool, cozy restaurant, valet

gym is very basic. my room.was not cleaned for a couple of days.

$49 before tax for parking

no room service

pool coffee in am

room service food terrible

the breakfast was good too

breakfast is best because i always get waffles and yogurt for breakfast when i stay at one of these

wish they had more options for breakfast, but for the price we paid it was acceptable

we arrived early and they allowed an early check in at no extra cost.

feel like the quality of the breakfast decreased, i always stay in this hotel when i

the wifi was poor. i had to keep signing in .

we requested early check in and requested the time of our arrival

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

no bath for small kids.

we ordered room service from planteia - a burger and margherita pizza

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

spa was very exclusive and a premier experience

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

comfortable beds, clean facility and rooms. breakfast was great. staff was friendly

breakfast, especially eggs and sausages didn’t taste good

beds are really comfortable and there is a free water fountain in the gym

is very close to freeways, santa monica pier, my doctor, friendly staff, breakfast bar, 12pm checkout time

the breakfast area was nice and clean and the food was pretty good

didn't like that the jazz bar and restaurants were closed due to covid19

a beautiful bar and restaurant downstairs

would prefer to have had the bar open and food for breakfast available

bar was a little too hopping with beautiful people, with live jazz music, to just relax in after

room service wasn't good.

close to everything, the staff are so amazing and kind and made us feel every welcome especially room service the gentleman were so kind i would definitely be coming

pool and vibes

excellent gym

hotel - especially the pool area and lobby, friendly helpful staff, clean comfy room and fabulous location

and classy - both the large spanish lobby and the outside palm bedecked pool area were

i was able to sit in the bar area but people were loud

might not be as good for small kids

really effective service at reception desk

the bar was great to hang at and all of the staff were really lovely and helpful

sly) bar and restaurant are ok as well as the swimming pool

small gym

the market below - would stop by there every morning for breakfast essentials

wifi - good wifi is an integral part of every hotel offering

the kids liked the fresh apples at the gym

ambiance, staff service, pool amenities, room service, and the west restaurant at the top of the hotel with fantastic views

their friendliness together with all the extras, like the heated pool, the free snacks, the popsicle line, movie nights etc makes it the best experience ever

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

delicious mini croissants included in continental breakfast

the kids didn't want to leave

especially for families with kids

the breakfast was simple but had enough of a selection to keep us full before lunch time

kitchen was too small it didn’t have enough space to cook and the toilet was too close to the

it’s location and the quick and easy breakfast

there is a coin laundry room which made our stay better as we could do our laundry

self serve laundry facilities onsite

bed comfortable - early check in and late check out - no charge. awesome location.

location, pool, wifi are brilliant

it was helpful because i had a online meeting and was able to join the zoom meeting without any wifi issues

there is a nice warming pool and balcony to sit and a nice room service meals

couldn't find the spa but that was probably my

stayed out on walk of fame into the evening and felt very safe walking back even with the kids

breakfast was great

they also have a laundry room which was great

gym was small, but again pretty useful

wide viriety of breakfast

i like how fast i was to universal studios. i also loved the room service

room we were in, as well as the parking is the first floor area under the rooms, so laud people/kids late in the night

no room service our beds were not made nor the room cleaned during our

room was super clean, the location fabulous and the adjoining bar restaurant was excellent

lovely staff, close laundry