when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not soft

forced to pay the bar in room in advance when in the end i didn't even use any items

claasy and comfy! loved the mini bar options-original

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

kids toys in pool

breakfast menu

no cheese or vegetable at breakfast

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

breakfast was good. location is good too.

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

location close to metro, very clean, staff was fantastic, pool was warm and breakfast was amazing

wifi hardly worked, not enough parking, only one card key worked for the room

pool and size of room

gurt, apple, muffin, fuit juice, bottle of water and a sugary granola bar)

gym was closed and they would it give me a late check out that i asked for so many times.

the breakfast server was so helpful

clean, great breakfast, nice staff

i liked breakfast, the room and location. nice staff. very friendly.

thé pool and thé gym breakfast was good

the gym wss very small snd lacked some

the bed was very comfy. the pool facility was extra good

the pool

had a party going on and we couldn’t access the bar neither the restaurant cause it was very loud and intimadating

cleanliness of the spa and pool in the basement

we were only in laval for a weekend wedding but we fit in time to use the pool and also get a workout in

the staff were friendly and the pool was amazing and warm!

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

the pool the gym the breakfast the room the staff

just perfect, location is great! restaurant and bar choice make it a must.

the pool is for leisure, but ok

drunk people partying all night next door, about thirty kids playing hockey in the hallway late at night

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

free wifi, guest-laundry

all in all it was a nice place to stay with kids

everything! staff, location, room, breakfast.

very generous breakfast, good variety.

already having everything in the kitchen like utensils etc.

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

the breakfast area was to small and therefore it was very crowded

breakfast, room and bed all are good stuff.

hot breakfast

breakfast was tastsy

pet friendly, bed and breakfast

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

the staff, price point was good , great room and very good breakfast

towels

shuttle to airport runs randomly not every 30 minutes at least

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

e hardware for the hooks was on the wall), the piece that hides the hardware for the bar in the tub wasn't in place

good hotel especially with kids for swimming, and not far from shopping malls, also welcoming workers

very friendly staff, ease of location from the highway. good sized gym and pool for a hotel.

good gym and pool

we ordered room service and the food was cold and expensive.

the pool was closed

property: the location pet friendly the kitchenette continental breakfast included friendly staff pool & workout facility very

the eggs were not very tasty, there was not too much choices for the kids except bread and cheese

because of covid 19, breakfast was served to the room

breakfast in the morning was lovely

comfortable beds, full kitchen amenities, clean overall

breakfast snd gym

bar in shower was not attached to the wall and came off in my hand when i took a shower

gym can use more equipment. wish there were more restaurants near by(walking distance).

gym room

incredible staff, great breakfast buffet, spotless!

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe and then 28 hours travelling

thanks for the services, the breakfast fresh and variety, quiet, they have gym, pool and also a jacuzzi so whenever you need something is perfect but not only that is just

rooms are clean, great facilities and good breakfast. will come back for sure

well-equipped gym

the pool/hot tub and gym areas were also kept neat and clean

no real bar, just a small bar area served by reception

ahhh the parents where at the bar having

arrived early to beat the snow storm on our date of travel only to check in and be informed there is a $50

the price of beer at the bar is absurd.

ahhh the parents where at the bar having

the gym was surprisingly good for comfort inn

friendly staff and great breakfasts

it was able to get a late check out which was so incredibly helpful. thank you!

breakfast was excellent

fantastic breakfast, over the top staff and so accomodating.

the pool was very small and had debris in it.

breakfast was great, hôtel pool was just what we needed.

excellent price quality. large comfortable room. very good breakfast.

they offered to bring the breakfast to our room at a time we chose

bath robes, bar fridge, hot tub, fireplace, lots of towels, kind size bed what not to like?

spent one night, but would've liked another so i could have used the pool and gym

of room and out front in entrance of hotel with large spiders in them very unsettling also no room service on weekends when they were very full and had to order food from

my kids enjoyed swimming in the pool and hot tub

the signs enter & exit the parking lot need to be better located and defined.

the children enjoyed the pool

nice gym

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

had free ev

the whole experience. and the kids liked the pool.

pool was closed during our stay

pool, sauna, cleanliness, modern, quiet, gym did the job, close to montreal

large rooms with comfortable beds. our kids had a great time with the pool toys!

comfortable, good parking in front of room, clean and friendly staff.

parking, simple checkin and checkout. good value for the money and quiet location

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

location. nice property. parking.

it has a large parking lot and easy access to your room

very clean and comfortable room and beads. washroom, gym and lobby great

we went downstairs at 9:15, and most of the breakfast items were done. there was no refills.

close to airport, free shuttle, good breakfast selection

who checked us in and marianna who kept us company in the am while we waited for the airport shuttle

breakfast was fantastic with all things fresh

access to pool and lounge after check out

have liked to be able to order breakfast from the menu, as is was a saturday we had to have the buffet

breakfast was very good, staff were friendly and helpful

pool

there was no room service/ facilities open due to the covid situation

late check out until 6:30 pm for just 50 cad

parking too small. restaurant closed due to pandemic.

granted a late check out, which was very welcome.

gym was closed

clean, modern, comfortable beds, great restaurant, helpful shuttle and friendly staff

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

my kids liked the swimming pool

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations (+)excellent dinner, bed was great, clean, shuttle service was excellent. (+) ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home (+)told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing (+)staff that made sure i would have a shuttle ride to the airport, even though i had to be there at 2 am for an early flight (+) the free shuttle to the airport was convenient and prompt (+)staff at the buffet, front desk, and the shuttle bus were all exceptional (-) al;l else was great, and there is free shuttle from and to the airport (+)free shuttle to the airport convenient location nice and clean rooms (-) they advertise that the shuttle comes every 15 minutes to the airport

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

loved the fancy coffee maker in the room and pool area was well-maintained

guest laundry is on the fifth floor

close to the airport, great pool for kids to unwind before or after a long journey

planes since its right across from the airport takeoff lanes but didn’t bother us or our two kids

good rooms, nice bar and food, good gym.

great rooms and nice pool for the kids

furniture a bit old and no ustensiles and plates in kitchen

there is a kitchenette but absolutely no cutlery , no plate - i guess the hotel wanted me to go and ask the

even though it had a fully fledged kitchen

staff allowed a late check out then stored my luggage so that was nice

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

place of pickup) for the breakfast

free wifi and printer in the business lounge made printing airline boarding cards and arrivecan forms a

room service was not available

to both the airport and the train station at dorval and they had free shuttle for both places

clean, quiet, free shuttle ud83dude01

breakfast was good, room was very spacious and staff were very friendly/helpful.

restaurant bar food and drink is excellent, as is complementary food and drink at reception

great location, greta staff at reception, comfortable rooms, nice to have gym and swim

due to covid restrictions, gym is closed in the hotel

good variety of food and drinks. kids could have coices

it does have a shuttle to airport

great breakfast. spacious clean room

also, the breakfast was good

breakfast and location

comfy place to rest. late check out was nice.

great location, clean, convenient bar, restaurant, and the airport shuttle was excellent.

hotel bar always closed by 9:45 / 10:00 pm i would have enjoyed a drink but it was not

the breakfast buffet had better-than-the-usual offerings: the yogurt bar with many topping options, egg bites, belgian waffles instead of pancakes, real maple syrup,

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

beautiful room, very spacious shuttle service and restaurant were excellent!

i booked the room,there was nothing to indicate that the pool and gym were shut down

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

more available parking.

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

room was comfortable but there was no mini-bar with snacks and drinks in room and no room

area felt very industrial. breakfast could be better.

also included breakfast

breakfast is too simple

missed the continental breakfast, but the owner was very sweet and allowed me to have a coffee anyways and from what was

near the airport, free shuttle

pool and sauna were well maintained

nice to play with kids but also to swim

up to find a maybe bedbug on the bed my two kids where sleeping on

room service was great, spa bath in room

gym

food was delicious, and the bar service was great

unfortunately pool was out of order

fitness is small but ok and clean

free shuttle to airport is a plus

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

breakfast... bed was comfy.

there is no bar as the hotel is a dry site

clean hotel room excellent fresh end clean perfect staff breakfast great recommend this

the breakfast starts late (07am). as my airplane was 09am i couldn’t have the breakfast.

the attitude the manager on duty provided and as soon as i turned my back to grab my wife and kids she tells her colleague in english why is he offended and the rest that she said

pool was kids friendly and they enjoyed the pool and the water slide

best hotel near the airport by far, plus they offer 24h free shuttle!

the pool for the kids is incredible

they kept our luggages after check-out until our flight and they also reserved a free shuttle for us to take to the airport

the à la carte breakfast was very good and the buffet option seemed fine.

pool with my kids

overall, i would especially recommend this hotel to those traveling with pets

close to airport .shuttle bus to and from airport

had to get a separate card for gym

the pool is very warm and nices

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

we also asked for a late check out and there was no problem with that either since we were already members

clean, very friendly and helpful staff. great breakfast.

cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

of the cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

tile around the pool was extrenely slippery

the indoor pool hasn't been accessible during multiple visits.

there's no room service & housekeeping could be improved

has a decent gym room

i also liked the connecting doors that connected our room to my kids room

but the worst was that an alarm clock rang in our room at 4am :-( then at 5am again :-( the kids slept but my husband and i were not able to go back to sleep and that was just before an 18

the room was very spacious and clean, and the facilities were nice. the kids enjoyed the pool!

beautiful hotel, amazing amenities, loved the breakfast, gym and pool

location for a large room with a well-stocked kitchen

loved the ambiance, the kids loved it too

fantastic view large room nice gym decent breakfast staff very friendly very good quality/ price in a calm neigborhood starbucks just in

no room service.

swimming pool was and gym service extremely good

day for 4 days we needed to tell front desk to have the room serviced

she also didn't pass on our request for room service

we were not advised that we need to book the pool in advance! my kids were not happy about it!

nice pool and gym

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size, lobby,entrance, simplicity of temperature control

nice clean room. clean gym.

mostly the pool

breakfast at the bar felt short staff

breakfast would be depleted at least a hour before the end

pool was small and no hot tub

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the breakfast was nice and simple

a lot of chlorine in the swimming pool

breakfast can be better.

i would like a better breakfast (for example scrambled eggs, cheese, etc)

breakfast room

i also wish they added frosted glass to the gym, everyone stares at you while walking by

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

the swimming pool was closed for no reason (it did rain for a short while but was sunny later), the

breakfast was beyond amazing, loved the variety

a full breakfast (

excellent breakfast...great restaurant next door...excellent view of the river...

didn't honor my genius reward which is late check out for 2 hours

the breakfast isnt the best but it gets the job done!

kids loved the swimming pool , loved waking up and having their free breakfast with the other families

fast check in lovely room good breakfast

being asked for more et and rides as if i was a taxi to many random people who walked around the parking lot

the only decent thing about this hotel was the pool

room was very small. the restaurant and bar were closed.

hotel surpassed my expectations by far, it was beautiful, luxurious and the mini bar was an amazing

all but heated

room was large. lots of parking. breakfast was excellent and reasonably priced.

pool was warm.

too noisy hvac breakfast was somewhat basic

spa was available to book and was very nice; good covid protocol

pool and spa are really beautiful, staff are very friendly and professional, the room was

pool was great and kid friendly

maybe parking was a bit limited.

had breakfast and it was very nice

no breakfast

my ice box there was an empty wrapper of a breakfast bar

parking door does have steps so i would recommend to have slides also

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

one interaction with host at the restaurant/ bar on our first evening

the bar was great

food on the room service was over priced for the quality of it, but the presentation was great

wish there was a pool and an airport shuttle

wish the lobby and bar had more character. you cannot put anything in the mini frig.

day; the full selection was of tea was not replaced each day; was charged for 2 items from mini bar which were not used

room service stopped by way to often.

room service was quick

hotel lobby bar closed at 8:30pm on a tuesday

the gym was closed

location lovely staff small gym was perfect for a short stay

the hotel is not the newest or best equipped ( although the gym has all you need to get the day started) but man i can te you the service and staff is amazing

the gym. no free weights or barbell / plates.

room and gym was good, but they are a bit aged

with how much we paid to stay, the wifi could have been free...

room service was delayed

the location was prime, the staff was extremely helpful

too may kids not quiet and the tv channels were very

location, clean, i could login with my netflix account to the tv which my kids loved and the room was well equipped

great room facilities and access to laundry

guest laundry came in handy

of light + space in the breakfast area & gym

location and breakfast was excellent