friendly staff and breakfast was better than most hotels of the same category

pet policy needs to be clearer about what animals they accept

in my opinion the pet fee is too high!

$60 pet fee

$50 pet fee

the staff and henry the night manager made it great-and henry is a great breakfast cook

t were clearly on housekeeping

limited parking

only area that could have been better was the parking

no dirty laundry bags were provided

swimming pool, gym areas very clean. breakfast very delicious don’t have to travel to get it.

pool was closed for the off season. no hot tub.

staff and room were amazing; the food for breakfast was delicious and the location was convenient but parking was a little weird

breakfast had a great selection and everything was clean and comfortable

there wasn't much for the kids. they like the pool though.

breakfast was provided but the kitchen staff had a hard time with cooking it

they have a full gymnasium, a great workout gym and many facilities for the camps they operate there

the kitchen was small and a/c did not work

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

hot tub pool spa fireplace peaceful

kitchenette lacked a sink, description said there was a toaster and there was not one

the restaurant, spa, walking trail, gym were all closed

continental breakfast wasn't open due to covid19 which i totally understand

advertised free breakfast for this hotel- it is not included

no full breakfast...needed bacon, sausage, eggs...

wish there was more vending machine options since breakfast bar couldn't be open

no breakfast due to covid but that was acceptable

great property nice accommodations beautiful breakfast and a nice staff

pool was extremely cold, wife was not able to get in it to enjoy

kids really enjoyed the pool

the buffet breakfast was quite tasty with a bounty of choices.

the breakfast buffet included in the room price was excellent.

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

breakfast area was clean and there were plenty of items to choose from

gym was cardio machines with about 4 different medicine balls

walls a little thin. could hear neighbors kids talking quietly and coughing.

the breakfast was great

would have been better with a closet rather than just a hanger bar on the wall very near the sink

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

comfortable beds, very nice shower. huge breakfast.

very friendly staff, great breakfast and clean hotel room.

also need a handicap bar by the toilet and one to grab on thecesy out of the shower for seniors

we were hoping for breakfast none due to covid we did get coffee and pound cake.

clean, neat, quiet, comfortable. everything was in good working order. excellent breakfast.

a hot breakfast the next day was nice as well

breakfast had the perfect foods to start the day

breakfast left a lot to be desired

location, breakfast, beds

breakfast was good and all employee service was great

gym was too small, and not enough equipment for amount of people staying there

z the only thing i didn’t like was the strong chlorine smell in the pool area.

gym, pool, comfy beds good breakfast

shuttle not early enough

do better for breakfast with better selection.

front desk person did not book our airport shuttle for check out morning

room by the pool was excellent

morning breakfast was good

breakfast was great. pool was fun.

perks are: location is great it does have a gym and 2 pools (one indoor , one outdoor) the main areas of the hotel are constantly being cleaned

on-site laundry was not available

great breakfast, nice indoor pool, family friendly.

location and free shuttle to airport by a very nice and considerate employee.

parking was only behind the hotel

limited parking, if arriving late to hotel may have to park at nearby restaurant

of covid we could not leave our room and use the spa or gym

location, breakfast, nice ac, clean room and fresh towels

we got a king suite room since we were traveling with 2 kids

big bed, pool and good location.

fitness center and laundry facilities on site

breakfast ended too early. being charged a pet fee. no inside pool.

pool and breakfast

location, pet friendly, free hot breakfast, handicap facilities

at the front desk and shuttle driver was very welcoming and made our stay perfect

booked it for the airport shuttle, but it does not start until 6:00 am and i needed to be there by

nice decor, parking

has a nice indoor pool and gym

to find parking at times

pool was too cold

nice breakfast! very clean! friendly staff!

pool was great for the kids

breakfast not until 6am. but they did give us stuff the night before.

breakfast was good as well, and the staff was very accommodating and helpful

the hotel and the room were very clean, bathroom still looked very new and breakfast was awesome considering it being covid times

the pool was closed. it's so hot.

comfort, location, morning breakfast, in room microwave and fridge.

water pressure of the shower was weak.. would have been nice if the pool was indoor! :-)

services were not available due to covid- like the gym and breakfast

gym

of covid the breakfast was almost nonexistent

also appreciated the on-site laundry

horrible funky odor in the room, like old sweaty socks left in a locker at the gym for 6 months

the pool was very clean and the water was warm.

the parking garage abutted hotel, was convenient and free of charge

i stayed several days, i had a hard time getting my room serviced because of the timing of my spa visits

pillow were great. the pool was clean and a good size for laps.

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

dies you can get manis/pedis in there too), restaurant, winery, and bar

indoor pool would have been nice too

clean, late check out

we had a pet friendly room and paid the extra pet fee

pet fee, toilet paper is really scratchy

breakfast was really good all of the employees worked really hard to make sure our stay was good

they have a wine and appetizer bar around the 5 o’clock hour however we were not there during that time

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

the beds were comfy and the pool had a waterfall.

the gym was cooled well and not humid

our kids loved the pool, and the room size was great

spa and gym closed.

everything!!! great people, good breakfast, super clean rooms!!! fresh cookies!!!!!

clean. has laundry. friendly staff. reasonable price.

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

breakfast was well balanced, something for every one

they have laundry machines, too

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

there were no laundry bags, the shampoo seemed watered down

the breakfast was very good and well

laundry facilities

very clean, staff is friendly and very helpful, the pool and hot tub are very clean and the breakfast was amazing

everybody was friendly and it had a good size pool and jacuzzi

handy to have laundry room

parking on site, great staff

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

nice gym

breakfast was great and the location was good for us.

the breakfast was very good. everything was fresh and hot. loved it.

the food was great both breakfast and dinner

it has a nice indoor pool and large gym

breakfast was very good

99 for a breakfast buffet

was excellent

it had a pool

i wish the pool was open.

they accommodated us with early check in since our plane got in early

bathrooms will need to be updated in a few more years and pool is not all that great.

the outdoor pool and music in the evening at the pavilion

in-room kitchen facilities were great, as good as an extended stay hotel

the staff is so friendly, the breakfast was better than most hotel breakfast choices

breakfast was tasty, however, the highly processed nature of the food was not the best in my

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

the pool and hot tub were amazing

there should be a cheaper price for the kids menu

my favorite part was sitting by the fire in the library bar in the lobby

the prices at the bar and restaurant were a bit high.

able to view mountain.. store near by pool

nice pool area

breakfast&dinner

free brunch, breakfast

complimentary breakfast was ok, but as a free meal, i can't complain.

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

good breakfast and great location

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

loved the extra pillows. the breakfast was very good and the attendant was very pleasant.

employees were nice. laundry facilities

clean facilities, great staff and gym...comfortable stay at least possible cost.

extremely clean / nice free breakfast

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

overpriced due to no breakfast and the fact that they have no swimming pool

in extremely late and the customer service was extremely friendly and offered a late check out

usually picky with hotel breakfast and coffee, but here it was all excellent

the breakfast was amazing in my opinion

and my room was next to the guest laundry which was used late into the night

gym was average, the room was near the ice machine which wasn't enclosed so it was loud

size room, cookies during day, coffee out always, hot breakfast and laundry

clean, modern rooms and an indoor pool as well as laundry capabilities.

the wifi was kind of spotty while in the room.

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and garbage

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

nice continental breakfast with waffle maker

the breakfast area is a little small for the number of guests .

a favorable area to spend time in without fear for safety, access to an inside pool, and a gym

breakfast was fantastic. pool and hot tub were fun for my kids.

dir cations for how to use the gym equipment

the breakfast was very good and well stocked

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

the fridge made loud noises during the night waking me up. no towels in the pool area.

the pool

pet fee was low compared to other chains

was great, the restaurant and bar attached to the hotel was good, the rooms were clean and newer, this staff was exceptionally

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

room service breakfast had good options and was delicious

did not get a chance to try their spa but it was cozy and the people were so nice

swimming pool

a little noise from kids next door but only for first night

excellent seating areas and service at bar and coffee!

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the value was terrific

on site bar and great food

clean big comfy rooms rooftop bar and great location

the gym is nice and clean, the room was very clean and i like the location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

need a bicycle in gym better lights in dressing are for make up applicatio

we used the laundry facilities and found them to be clean and in good working order

the pool was also closed during our stay, which was disappointing, especially for the kids

nice lobby area, nice pool for small kids

great breakfast, comfortable beds, nice shower., kitchenette with sink was cery useful

ambiance and clean rooms with comfortable beds and a great gym.

ate in bar area

a good night's sleep away from our kids wasn't possible

couldn't really open up the blinds in the room without the whole parking lot being able to see into your room

the indoor pool and spa was phenomenal. the rooms were clean and beds were comfortable

the gym was adequate but their universal machine needs maintenance

they also have laundry for guests, which came in clutch with an 18 month old

the continental breakfast and pool are also very nice to be able to keep family

breakfast was nice with plenty of seating and an overflow room as well

location heated pool

hot breakfast with options. indoor pool was great!

glad there was a gym in the hotel

all of the staff were very nice and helpful. the breakfast was great!

we did laundry there and the staff even went above and beyond and folded our laundry

room size. cleanliness and continental breakfast . pool, jacuzzi and fitness center

mini fitness center

simple breakfast but good very clean

fitness room

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

recently remodeled room great breakfast close enough, but not expensive

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

the staff was able to help at any moment, and the 24 hour pool table was a hit for us

location was perfect. shower and bar were great.

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

loved the view of the mountains and the pool

the pool needs work, but it was too cold, and we didn't use it either

and the swimming pool

hotel needed renovation, some wall outlets were loose and did not feel very safe for the kids

outdoor pool looked nice, we didn't use it though

staff all were excellent: cleaning service staff,breakfast staff, & front desk staff who went out of their way recommending upon our request nearby

swimming pool is long enough to swim laps (no-one else was there -- it's not heated and the weather had been

very nice people, room really nice, and the breakfast was great

location. gym

very clean room. comfortable bed. good breakfast and dining area.

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

sofa bed for kids, like most hotels out there, was completely uncomfortable

breakfast was outstanding

roof top bar was wonderful

loved the divided two rooms to have kids separate on sleeper sofa

clean, beautifully designed, location, friendly stuff , great breakfast

location is great friendly staff nice on site bar and restaurant

no sink at coffee bar or microwave.

service in the bar was sketchy. understaffed.

the spa treatment was superb

staff were great. valet parking a plus. central location. great bar and restaurant attached.

i could not order a glass of wine through room service but was told i could order a bottle

the restaurant and bar closed too early.

the bar was fantastic along with the outside seating

the smoked old fashion in the 42 bar was absolutely out of this world

couldn t get room service. poor communication.

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

leaky shower, noise level in bar and rooftop restaurant.

it acts their room service, but they aren t interested or responsive to providing room service

early check in was nice

room service ends at 9pm