wish i knew in the pool and the ball was open we did not eat breakfast there cuz i had to have surgery and plus it was

newly renovated. excellent pool and gym. staff very friendly. and small restaurant and bar

loved the indoor pool and bar

the staff was friendly. the dinner from the grill was great and room service was quick.

possibly a few more handicapped parking places are in order

laundry should be free to customers.

everything except breakfast

convenient to dining and biltmore. good breakfast too

the breakfast room was very cramped and there wasn’t very many options.

employees were nice. laundry facilities

the view from balcony where breakfast served was peaceful and pretty

breakfast

overpriced due to no breakfast and the fact that they have no swimming pool

plus the breakfast is good, had a lot of options and the staff were friendly

breakfast

the pool needs to be bigger breakfast was a little under cooked .

usually picky with hotel breakfast and coffee, but here it was all excellent

5hrs for a small load of laundry to dry

size room, cookies during day, coffee out always, hot breakfast and laundry

i wish the pool was indoors and not outside. it would have been nice to have a hot tub .

the staff is so friendly, the breakfast was better than most hotel breakfast choices

the gym and laundry facilities always kept clean

pool wasn't heated as advertised

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

we loved the mini kitchen in the room

laundry hanging in the top floor front window. characters loitering on property.

there were no laundry bags, the shampoo seemed watered down

they have laundry machines, too

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

very quiet,spa was amazing and private,breakfast was great,very modern, clean, quiet toilet

parking bays too small.

the construction made it a little difficult to get into the parking lot during our stay.

nice and clean. friendly staff and the pool area was nice.

could get access to hotel's wifi system

very clean, nice gym and fire pits

the selection for breakfast was far better than any other hotel we stayed in during our trip

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

not to mention the lady that works at the bar at night is great

renee at the bar was awesome she made sure we were fully attended too even when we sat outside

the breakfast each morning was delicious and plentiful and also appreciate the wine/beer bar and small bites in the evening (this at a reasonable cost)

breakfast was good. it was very clean and up to date

the gym was cooled well and not humid

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

our kids loved the pool, and the room size was great

pool is open til 10pm, and laundry room was clean

also had a room ready for a early check in

the breakfast was phenomenal!

breakfast was not too good. we had expected a variety of items on the menu.

they have on site guest laundry

property was well kept and the breakfast was delicious

breakfast was really good all of the employees worked really hard to make sure our stay was good

only issue is that booking doesn't tell you that pet fee isn't included

pet fee, toilet paper is really scratchy

pet fee was too much, $25 per night

they accommodated us with early check in since our plane got in early

the estate, the decor, the reception staff. outdoor pool.

pool was just ok and not very clean

always enjoy first thing in the morning or after a day biking or hiking and although they had a pool they didn't have a sap - very

pool was spartan.

property, many things were closed including the gym, spa, and they had limited hours for the only restaurant to include room service

my favorite part was sitting by the fire in the library bar in the lobby

was disappointed that we couldn’t get an appointment for spa treatment, nor could we do a wine tasting

the pool and hot tub were amazing

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

nice pool area

the pool was empty.

pool didn't open on time (their listed dates) so we missed a day of planned swimming

awesome location, great breakfast

pool was nice.

all that they offer; pool, walking area, and the restaurant.

wifi for the entire property was awful

breakfast was great! i was just curious what

now room service time was good, burgers were over cooked and dried out way too expensive for over

i enjoyed the breakfast buffet at the restaurant

gym was not open yet after the hurricane

the gym and coffee shop are not operational

the gym is nice and clean, the room was very clean and i like the location

nice rooftop bar with fire pits which is nice on cool evenings

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

we got there, the pull-out sofa was not made for the kids

breakfast was free and exceptional

breakfast was awesome, location, and the bar area.

extremely clean, wonderful beds, loved the rooftop bar .

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with made-to-order eggs available

from the attractions than we'd hoped, the bed sheets had a lot of mysterious hairs on them, the gym was tiny making it difficult to lift weights

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

leaky shower, noise level in bar and rooftop restaurant.

we liked the room, restaurant, workout space, and pool.

the rooftop bar was also amazing and incredibly beautiful views at sunset

hotel needed renovation, some wall outlets were loose and did not feel very safe for the kids

location was ideal. view was panoramic. enjoyed the pool and fountains.

didn’t eat breakfast there.

breakfast and cleanliness

location, outside balcony. good breakfast. late check out.

nice bar at the back of the hotel

is now a bar with live music until around 11pm and it was quite loud in the room

staff were great. valet parking a plus. central location. great bar and restaurant attached.

service in the bar was sketchy. understaffed.

complimentary morning coffee bar in the hotel lobby

our kids enjoyed the indoor pool

not expecting to have the nice bar and dinner choices when we came in a little late

on site bar and great food

our kids enjoyed the indoor pool

gym and pool

we got plenty of great restaurant and bar recommendations

hour room service would have been the most wonderful treat

the gym has pelaton bicycles

i'm glad the gym was not busy otherwise the massage might have been interrupted

the smoked old fashion in the 42 bar was absolutely out of this world

great location , nice gym. nice staff.

hotel room, laundry room, parking

bar food was fabulous

the bar and patio area were also great

excellent location for foodies & bar fly’s

did not get a chance to try their spa but it was cozy and the people were so nice

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

pool and hot tub were great

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

pool was murky and the layout of the hotel was confusing.

a bar would also be a nice feature considering the price we pay to stay

early check in and a very early check out time were easy

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the area

breakfast bar was not great

additionally, i have never been to a hotel in which i was unable to easily connect to their wifi

quiet, nice pool, which was clean and well maintained

clean, great location, kids loved the indoor pool

breakfast was fantastic. pool and hot tub were fun for my kids.

place is perfect everybody is nice it’s quiet the breakfast is good the room very clean all was

pool were closed and my kids were excited to go swim during my stay.

brand name soaps, sterilized tv remote in bag, great hot breakfast, friendly staff.

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

location to unca! cleanliness and comfort! the breakfast!

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

we wish the hotel gym had more to work with. we had to buy a week pass from a local gym.

asheville downtown tunnel road, nc were excellent except the temperature of the swimming pool water

indoor pool location was a little awkward, seeing how it is located across from the gym and front desk

did not use the pool nor the gym but both facilities looked nice enjoyed the outside seating

the gym was closed. the whirlpool was closed. there was renovation in progress.

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

nice indoor pool, good breakfast, and just a great place to stay

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

the indoor heated pool and gym are great additional perks

suite was perfect for our group of 5 and the kids loved the pool

wifi did not work the entire time. being worked on

the log in to wifi was confusing.

staff were friendly and helpful and the breakfast staff did a great job

poor gym facilities, understaffed breakfast, expensive for what was available

tricky access in and out of hotel. parking arrangement is challenging.

the free breakfast was the best we’ve had also, with healthy options like granola and they even had oat

thing that sucked was that the indoor pool was not usable at the time and that could've kept the kids entertained for a few hours before bed but they were pretty tired from traveling so

we used the laundry facilities and found them to be clean and in good working order

great breakfast, comfortable beds, nice shower., kitchenette with sink was cery useful

pool, gym, breakfast not available due to covid19 - so not the hotels fault

breakfast is pretty pathetic unless you like cereal

i really do miss the continential breakfast you served in the past

the free breakfast offer was a plus. supplies were lacking. waiting on shipment.

clean rooms, courteous and attentive staff, stellar breakfast.

no laundry facility

parking location

the staff was kind, room service was fast, and the smart tvs were a nice touch

the bar closed at 9:00.

pillow were great. the pool was clean and a good size for laps.

wanted to do something special for my 50th birthday so i decided to stay here because they have a spa and indoor pool/hot tub

the gym was

did not eat breakfast

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

breakfast was fantastic

ev chargers and location

no activities for kids

room service menu was rather limited

about $500 for an outdated room, no wifi, which was the only way to stream on the tv

the golf course staff was also wonderful, and the course was in great shape

great golf course and spa

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn t transfer

was stuck across from laundry room and ice maker

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to the front desk, and close to the pool

clean, modern rooms and an indoor pool as well as laundry capabilities.

would ve liked a better quality and equipped exercise room / gym.

very nice people, room really nice, and the breakfast was great

pool, breakfast, it was an open environment and friendly staff.

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not have

also our room was next to the laundry so there was some noise

i loved the whirlpool tub in the room

breakfast was a little meager and the bathrooms are very small allowing for only one person in

the pool and breakfast were great

lovely indoor pool and sap pool

i did not get a chance to use the pool

breakfast and room were excellent.v

more variety, hot breakfast.

many items were out at breakfast, indoor pool water was too cold to swim.

breakfast was amazing

breakfast was good as well, and the staff was very accommodating and helpful

pool was closed but on bookings it did not state that

we were able to get a lot of pool time without it being over crowded

the shuttle bus adds to the convenience of stress free travel

bar is phenomenal, one of the best i’ve seen yet

great breakfast, nice indoor pool, family friendly.

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

booked it for the airport shuttle, but it does not start until 6:00 am and i needed to be there by

our room looked over the hobby lobby parking lot

it smelled horrible like an old sweaty gym sock

airport shuttle, cleanliness

were extra friendly, they assisted me with an early check-in and accommodated my request for a late check out (which i ended up not needing

pool and breakfast

and they have a great breakfast

pool area was as expected and everything was in working order

management went the extra mile to make sure the pool was ready for our visit

pool and breakfast

pool area with hot tub and fire feature was amazing

to building from back parking lot

everything was clean. breakfast was good. rooms were clean.

loved the pool, hot tub, and fire pit

the shuttle was great.

the pool was closed, but wasn't a big deal

breakfast was week.

shuttle not early enough

everything was great the service, the great breakfast ud83eudd5e

hotel and room was comfortable, the swimming pool was situated outside the rooms

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

the location, pool and breakfast were excellent!

loved the gym and the pool

clean & comfortable- breakfast was excellent!

breakfast was great! minutes from the wedding venue and shopping!

bacon at breakfast was very thin and too crispy. probably just my preference.

the breakfast and location were great!

most equipment in the gym is broken though

the gym equipment was dirty, the water dispenser was completely empty and the tv was not

great location.clean comfortable room. friendly helpful staff. free shuttle to the airport.

decent breakfast, good location

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

my kids were disappointed in the breakfast selection

room, pool, staff

the pool was awesome on these hot days, with plenty of loungers and 2 tables with umbrellas, parking

request for room service was initially ignored, but provided upon second request.

the ambiance, decor, option for room service and dining at the pool and overall cleanliness.

location and pool

the pool is small but nice especially for kids

the ambiance, decor, option for room service and dining at the pool and overall cleanliness.

the pool table was a hit with our family

gym was fine for my

wonderful breakfast too

rooms were nice bed comfy pool clean an breakfast we good staff was very helpful

breakfast was excellent

hot tub pool spa fireplace peaceful

beautiful and relaxing views. pool was refreshing. comfortable bed.

work being done to add pool and cabins out back- i will definitely be coming back for a romantic weekend once everything

kitchenette lacked a sink, description said there was a toaster and there was not one

the pool and hot tub were great

covid still around breakfast was a bag but it was fine contact with people limited and ha mask on everything was good

the breakfast was very limited.

continental breakfast, cleanliness, friendly staff

everything. the bed was comfortable, the view was great. breakfast was good.

only complaint, and it’s a minor one, is the breakfast offered