pool closes early (10:00 pm)

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

breakfast was great. pool was fun.

breakfast is lovely and delicious

also, has an airport shuttle that starts at 430am

pool could have been better. leaves were falling in the water.

fitness center and laundry facilities on site

management went the extra mile to make sure the pool was ready for our visit

renovations, very clean, friendly and helpful staff, delicious breakfast, great pool, great location

pool and breakfast

great service was very friendly and knowledgeable. breakfast was good.

breakfast was good, especially the turkey sausage

room was spacious, breakfast was good

stay regularly at hampton inns and the quality of the breakfast food was a little less in quality than most of the other hh inns where we have stayed

no indoor pool

our room looked over the hobby lobby parking lot

timely and courteous airport shuttle

it smelled horrible like an old sweaty gym sock

nice pool, great jacuzzi and fitness facilities

shuttle, due to snow storm shuttle was not available however the prior hotel i stayed in had their

shuttle not early enough

breakfast was week.

with a shuttle

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister hotel for us and we were able to go over there

there was shuttle service to the airport and i was there in enough time to make my flight

great breakfast choices

location by airport and shuttle, size of room, mattress, staff

i do have intent of staying again in near future as i didn’t get to try out weight room/indoor pool like i had originally hoped i would

hot breakfast was not served. pool was closed

the gentleman that picked me up friday night in the shuttle on 08/14/20 was exceptional

the pool area looked clean and though it's located right by the airport, the noise did not bother us

we did not have breakfast as we took the 4:30 shuttle to the airport

we did not have breakfast as we took the 4:30 shuttle to the airport

the breakfast was great! location was great!

gym machines were broken and there was no sign warning.

- they have a pool, spa

the pool, spa and restaurant was great!

the hotel was clean, pool and jacuzzi were clean

ne of which we

location was good, easy access, free parking, clean rooms and staff was great

hot tub pool spa fireplace peaceful

pool was awesome, 2 hot tubs fabulous, the trail to rive was beautifully, flowers everywhere

you could see them from the pool deck and the restaurant area

work being done to add pool and cabins out back- i will definitely be coming back for a romantic weekend once everything

the cabin came with a full kitchen, two futon-like couches and a beautiful shower

fitness room was closed, curtains wouldn't close all of the way, blow dryer didn't work on high

great location, very comfortable room, friendly staff, yummy breakfast

pool closed

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

clean, comfortable, and quiet...great breakfast!

breakfast was well balanced, something for every one

pool is open til 10pm, and laundry room was clean

breakfast was good, but would it be possible to have options for vegans

pool not open

nice exercise room & pool, although we didn't use these

breakfast was great and coffee was available 24/7

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

they have a wine and appetizer bar around the 5 o’clock hour however we were not there during that time

the pool had towels

the breakfast each morning was delicious and plentiful and also appreciate the wine/beer bar and small bites in the evening (this at a reasonable cost)

exit ramp from the parking lot to the street does not safely transition

easy parking unlimited coffee

the breakfast was by far the best i have experienced at a hotel of this star level.

entering and exiting the parking lot

my room, parking & front desk were all 3 within 100 of each other

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

they have laundry machines, too

there were no laundry bags, the shampoo seemed watered down

nice gym

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

very clean, nice gym and fire pits

there was not enough parking.

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

wifi

wifi was not good. only half tv channels would tune e.

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn t transfer

no laundry. very noisy. not as clean as i d like.

the wifi was kind of spotty while in the room.

about this hotel is great, staff, location, view of the room, pool, accomodations, super clean

need a men's locker room with whirlpool, showers-- more spa like

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

use the free shuttle to move around the estate. great outside pool.

was disappointed that we couldn’t get an appointment for spa treatment, nor could we do a wine tasting

the indoor pool is cold and very small.

laundry facilities didn’t have detergent

early check in was great, allowed us the rest of the day to do what we wanted without having to

an included hotel breakfast made staying with kids so much easier

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

no indoor pool or hot tub

i wish the pool was open.

pool was spartan.

bathrooms will need to be updated in a few more years and pool is not all that great.

the estate, the decor, the reception staff. outdoor pool.

pet fee was low compared to other chains

was great, the restaurant and bar attached to the hotel was good, the rooms were clean and newer, this staff was exceptionally

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

omelet bar was good

pool was murky and the layout of the hotel was confusing.

massage at posiedon spa was amazing

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

the spa was amazing!

hotel as a whole was well maintained and designed. restaurant and spa on site.

breakfast was tasty, however, the highly processed nature of the food was not the best in my

suite was spacious with a nice kitchen & separate bedroom from living area

the breakfast was delicious

very clean and comfortable. breakfast very efficient and clean dining area.

otherwise property is clean with heated pool and gym

excellent seating areas and service at bar and coffee!

not expecting to have the nice bar and dinner choices when we came in a little late

lady at the bar was so lovely and made a delicious cocktail to my request

gym and pool

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

pool was clean and open

free breakfast each morning was very good

our room was clean and the beds were comfortable. the check in was easy. breakfast was great.

didn't the fact that we didn't have more time to enjoy the pool and historic hendersonville, but our experience at the bw gives us a reason to go back

very small pool

being closed for breakfast, at least i believe it wasud83eudd14

breakfast was excellent, also the location

wish there was more vending machine options since breakfast bar couldn't be open

they did not have breakfast included eventhough the rate was more expensive.

continental breakfast wasn't open due to covid19 which i totally understand

the breakfast was very good

the breakfast each morning was good

just loud disrespectful guests allowing their kids to run the halls and slam the doors not the hotels fault

the breakfast was well run and we were the only people in the pool when we used it

indoor pool area, rooms clean, breakfast area was big and food was fresh

a hot breakfast the next day was nice as well

breakfast had the perfect foods to start the day

we were hoping for breakfast none due to covid we did get coffee and pound cake.

breakfast could have been a little better

the staff was so friendly and probably the best free breakfast ever

the pool was great the inside pool had a few bugs/leaves in it because it was connected to the outside

naldo had to evacuate 11pm with kids and then the next day no hot breakfast even thought already

no lunch time room service. made for an expensive delivery for lunch

99 for a breakfast buffet

i can get a good nights sleep and the bar is a great place to sit and chill

we also loved the pool

we used the laundry facilities and found them to be clean and in good working order

room was great for my family of 4 (2 kids, 2 adults)

a big plus for us was the two tvs; the kids had their own space to relax in the living area while we could unwind in the bedroom area

very clean. guest laundry on site. and the subtle hidden jokes all over.

only complaint is that the water temperature of the swimming pool was too cold

breakfast was hot with ample number of food options and coffee was available all day, if you wanted

food was great rooms clean hot tub and pool fun staff was nice. would stay again

the continental breakfast and pool are also very nice to be able to keep family

the gym was closed. the whirlpool was closed. there was renovation in progress.

hot breakfast with options. indoor pool was great!

the gym was

of great facilities (pool, hot tub and firepit)

extremely clean and well-maintained, featuring a beautiful indoor pool and hot tub, and luxurious fireplace to enjoy outside

shocked to learn there was no laundry facilities

breakfast was good

i loved how breakfast was still included during covid as a ‘grab and go’ style, where as another hotel i

great clean room in a quiet area. nice to use the pool next door at glo, too!

charged for ev charger

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

nasty smell on 2nd floor in laundry room

employees were nice. laundry facilities

the breakfast room was very cramped and there wasn’t very many options.

everything except breakfast

loved the extra pillows. the breakfast was very good and the attendant was very pleasant.

breakfast

extremely clean / nice free breakfast

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

big comfortable rooms and great breakfast!

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

i liked the breakfast bar

mention this but since you asked; i was very disappointed in the lack of live bloodsport in the pool &/or fitness center

nothing really i wish there was a indoor pool and the hotel was a little dated.

i used the laundry facilities and they were great

no free weights or bench in the gym.

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

recently remodeled room great breakfast close enough, but not expensive

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

mini fitness center

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

nice rooftop bar with fire pits which is nice on cool evenings

the gym is nice and clean, the room was very clean and i like the location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

such an incredible, friendly staff! and i loved the gym.

great location , nice gym. nice staff.

pool and other common areas were very nice and super clean

location was perfect. shower and bar were great.

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

nice size kitchen

breakfast could have offered a little more variety

each morning the breakfast was great

friendly staff, nice rooms, great hot tub, good breakfast

i enjoyed having my own kitchen, if i wanted to cook

we picked this place for its reasonable pet fee and location and weren't disappointed

good breakfast....

breakfast with a large dining room

outdoor pool looked nice, we didn't use it though

breakfast was adequate

would have appreciated the hours of the bar and restaurants/room service being longer or extended from their current

room service should have a wider menu, sometimes it s limiting.

room service for breakfast

room service was pricy. otherwise a good value.

restaurant & bar were very good

clean, comfortable, and awesome breakfast!

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

was clean, friendly and reasonably priced, and the pool was open

nice breakfast every morning

stayed there the night before dropping my kids off for camp

the spa treatment was superb

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

nice bar at the back of the hotel

and surprise of pet fee , added during cost after booking/choosing pet friendly room

service in the bar was sketchy. understaffed.

the log in to wifi was confusing.

wifi wasnt good enough.

room and pool is amazing

parking was a little weird and the first night we had to park in the lot they share with an outback

pool was great

request for room service was initially ignored, but provided upon second request.

the pool was closed.

room wifi was weak. it would intermittently stop working.

i thought that the pet fee was a little

price and cleanliness. great pool area.

sofa bed for kids, like most hotels out there, was completely uncomfortable

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

clean, beautifully designed, location, friendly stuff , great breakfast

breakfast was off the charts wonderful. location was great!

sofa bed for kids, like most hotels out there, was completely uncomfortable

oh the dumpster is next to the pool amd about 15 or so feet from the front of building

breakfast was fine although the pancake machine was not operating.

gym was fine for my

breakfast was good

the gym was nice as well

it acts their room service, but they aren t interested or responsive to providing room service

the pool was good as well

the pool is great, and gym is well equipped

we also participated 2x in a fund raiser where you opt out of room service & they feed a local family

personally, i would have liked a sauna to steam room to go with the pool.

she had a blast on the kids zip lines

it was great having access to the fitness center's saltwater pool and services

we were on the parking lot side of the building. but we didn't mind.

couldn't really open up the blinds in the room without the whole parking lot being able to see into your room

parking is down a big hill, you have to walk up the hill to get to the main lobby.

lobby feels a little dated (example: gym and lobby restrooms) (+)location, friendly staff, gym, easy acess (-)crummy gym, continental breakfast (-)black out curtains scale in gym didn t work value of breakfast for price

breakfast bar was not great

unable to sit around pool due to it being closed

free parking

additionally, i have never been to a hotel in which i was unable to easily connect to their wifi