pool was awesome.! room was fantastic.!

also loved the free laundry

really nice, well appointed rooms with comfy beds, and no pet fee

shuttle picked us up at the car return

shuttle is run in an efficient way

rooms, staff, breakfast, airport shuttle, location. shopping within a mile radius

breakfast...too many breads. fruit banana & apples to limited.

shuttles from the airport did not exist at the hour we dropped off our rental car

nice breakfast. many options. staff was friendly too. bed was comfy.

that there was no mention of a swimming pool in the amenities list on the booking site.

the pool and fitness area and even the restaurant is closed which was not told to us until we booked the room

the pool and breakfast area was closed

the room service was good too, fast, hot and home made

very convenient location, good pricing. ample parking, free internet.

complimentary breakfast not provided

good shuttle service

nice staff, clean and comfortable. good shuttle

airport shuttle

the pool and hot tub

thing was the pool area could use a slight make over

we also enjoyed having a little kitchenette

kitchen, location.

too many people smoking weed and then going inside laundry room/ gym and leaving a stink of skunk which makes using the gym impossible

love the free laundry facilities

plus it had other amenities, like a fridge, hot plate, and kitchen sink

the little bar in the lobby is so cozy and a nice touch

beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday

beautiful hotel, nice pool, wonderful breakfast.

pool was on the small

no breakfast meat

the lady in the breakfast room was super nice

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

breakfast was a helpful plus

i didn[t expect the breakfast that you offered. it was great!

breakfast is free and there are both hot and cold options

pool and gym were great! big room

convenient. had two great restaurants that shared parking lot.

staff were very kind, the room was exactly what i was looking for and the bar was a nice

location, handicap parking close to entrance. quiet. nice spacious suite.

you only get 1 small bar of soap and you use in for the sink and shower

desk night before didn't provide me with towels, we had to use our towels for the pool couldn't find pool towels and we weren't able to take a shower until the morning due to front

love that there is a small bar right in the lobby so after a long day of traveling you don't have to leave the property

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better

of black substance on it which followed us around to the hard floor, both in the bathroom and kitchen, a little

i loved the kitchenette

the bar n pool closed

there is a bar in the lobby that has a light menu

towels, room felt dirty and needed remodeled, woman was screaming loudly in room below, kids in gym unsupervised after 10pm

room, cleanliness, pool, cookies!

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said they were out of the bags or baskets

pool is open with restrictions

very clean, polite staff. pool and spa both extremely clean, and warm

love the employees, love the pool and spa

they have a restaurant and a bar on site with great food

cleanliness,pool,gym

pool always closed

nice pool but cold

the pool was great

pool not open

cute pool, comfy bed, ac worked really well

really nice fitness area

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

pool and hot tub being closed

pool was closed sadly

selected this hotel because of the indoor pool

quietness of rooms and good breakfasts.

we didn't use any other amenities (pool, spa, fitness center, etc

clean room, nice fitness center/pool, great breakfast with variety of selections, and pleasant atmosphere

pool was down for updates but looked nice

great breakfast

pool and spa were closed

think the only thing i didn't like was the fact that the you guys didn't offer any kind of free breakfast, even continental would have been good, other than that, it was all good

shuttle got us to airport in plenty of time

allowed us to do an early check in after our 6am flight was cancelled

everything was cool, the breakfast was wonderful!!

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

don’t have shuttle service the ice machine doesn’t work fitness room is out of service the mini fridge in the room it was so

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

the fitness room was too warm with only 2 machines.

the free breakfast was full of choices

hard to find a parking spot.

pool/hot tub hours were great and fresh towels were ample

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

location, how easy it was to find, and the fact it was just across the parking lot from our conference

no pool

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

we had a small dinner table in the kitchen

pool could have been bigger and a hot tub!

the one-bedroom and kitchen are very convenient for families

pool could be a bit larger.. hot tub would be nice too

comfortable and rooms are roomy, love the kitchen.

pool was not available, microwave didn't work properly, no in room phone and the elevator was

like the idea has inside pool with family allways enyoy it

close to highway nice breakfast nice beds

the breakfast is what i call a full breakfast

front desk staff very friendly and efficient. clean hotel and rooms. great breakfast.

room was clean. breakfast was excellent. staff was friendly .

clean, great location, shuttle to airport.

pool area was clean

i never got to eat the breakfast but the counter guy at the front desk was great the clean rooms were great and everything

unusually small shower. had a full kitchen but no glasses, dishes , silverware or cookware

convenience, clean, pool little store was nice

good facilities; however, what i liked the most was the customer service, from the reception, breakfast area, to those who clean the rooms

great variety for breakfast

cleanliness, location, pool, room and breakfast.

the free breakfast was very good, lots of choices and drink choices! loved it

breakfast was excellent

was much noise between pets and little kids by the hallway earlier

it was nice and quiet. the staff was wonderful and breakfast was great.

kids loved the pool and i love the around the clock coffee

was great and the breakfast was fantastic

then the pool was closed all day saturday

pool was closed whole time here and that was the main reason we went there

decided to go to this motel because they advertised an indoor pool

the staff was friendly. the place is very clean. pool area clean and safe.

pool to small and no hot tub

pool was not in service.

the pool is very pleasant and clean

the pool was flawless & breakfast was great too

breakfast very good. waffle fruit o.j.

i love the swimming pool room was nice and clean!

halls smelt like mildew, no wifi, mildew on the shower curtain, only one bath towel in the room, no

i've stayed at other hotels where if you spend the night there we have been able to use the shuttle & not have to pay to leave our car there while we are on our trip

no wifi connexion in the room and the shuttle was late to pick me to the airport

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

shuttle to airport

breakfast was a downer for the kids

the pool was open but freezing and all it needed was a hearter in it

machine didn't work, the free breakfast wasn't much i would definitely spend a little extra on a well known hotel that has more

no dirty laundry bag, free breakfast is not great tastes old…had to ask for more tp, towels, wash clothes , shampoo and

ice cold when in it initially & took all night with heater on 85 degrees to finally warm up; the breakfast was ok but not exceptional

pool closed

the front desk was great. we needed early check in and she made it happen and was very friendly.

location and great breakfast

everyone was very nice. hot tub in room nice. breakfast very good

room was very clean. friendly staff and delicious breakfast with great hostess

the shuttle logistics seem a little unpredictable but we’re happy it worked out.

price and breakfast

music in the bar was way too loud, made it difficult to even to hear anything at check in, and worse to eat

(i never know where to put the used bar of soap) and a nice sitting couch

everything especially breakfast but you need bacon

breakfast included was perfect

breakfast sausage

no, not really. just a little too much chlorine in pool area. otherwise, no complaints

we had check out at noon and thought we would take the kids for a swim that morning before leaving, but found out the pool was closed until 4:00 pm

a restaurant and/or bar would have been nice, especially since the weather was

that's a plus when you're traveling with kids/family

beds were super comfy and the breakfast was amazing

had an excellent breakfast

the lamp was too bright to keep on for kids to sleep

breakfast staff were excellent

only thing i could see that could've been better is better breakfast selections

dirty and breakfast was skimpy. not even a hard boiled egg.

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the breakfast

there is even a free breakfast in the morning

the normal rate was ok if the dining room and bar were open

was pleasantly surprised at the hopping bar downstairs

very nice sports bar as well

staff, great location, food purchased in lower level bar & grill was good

the bar and restaurant downstairs was excellent

i really enjoyed the huge selection for breakfast

breakfast was great, everything one would need to start the day

only a few items at breakfast but well organized and well staffed

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

suite, the breakfast area and the lobby are larger than they appeared in the on line pictures

continental breakfast arrangement appeared to be adequate but did not meet full description as depicted in the

no breakfast

the complementary breakfast

wish there eggs for breakfast also. but it was a good breakfast

the breakfast of cold cereal, fruit, coffee & juice was a great way to start the day

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but what they did offer was good

very clean. great staff. fresh and hot breakfast

the breakfast eggs were fluffy. the staff very polite and helpful.

the breakfast was good.

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

the bar closed early

the location and the room service was great.

amazing gym, bar and breakfast!

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

the gym closed at 5 pm on a sunday which was a bummer

nice corner view breakfast was excellent

in room breakfast was excellent

no fitness center

the fitness center and atrium pool!

requested a early check in, a month before my stay

convenient location, nice facility for exception that fitness center was closed

absolutely a fantastic experience. from the check in to the late check out perfect

the pool was frigid. the kids only stayed in for 10 minutes because it was, “too cold”!

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group could enjoy

pool but really everything

the pool was room temperature need to be a little warmer.

wish they offered room service

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

they also had to wrangle all of the hockey kids the parents never watch

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular place for people who lived and worked in the area if you improve the dining

spa as

with so many people, front desk and bar seemed to need more staffing

breakfast service at the restaurant was rather slow. other than that, no dislikes.

staff was great. we requested early check in and they were able to accommodate.

wifi, slow

breakfast was great. well prepared and presented

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it’s an amazing place to take beautiful pictures

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

loved the location, gym and beds were comfortable.

did not get room reserved. pet fee is astronomically high. the room was shower only.

it was our first time adding the breakfast to the reservation and it was worth it

good gym

what we didn't like was the closing of the urban steakhouse and non-access to room service

to us when checking in that did not coincide with the hotel's offerings, such as we were told the bar closed at 10:30 p

the gym and bed comfort

went well from the check in to the restaurant for breakfast

thin lady at bar was nasty and rude

no bacon in the breakfast bar

suite had a lot of room for family with kids

my sister left after helping me unload my kids and luggage and then left

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

it was nice and quiet and the kids were very comfortable and everything was walking distance

the rooms, the restaurant, room service. the cost

gym was spacious and clean

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant they

towels were worn. no room service done yet when we got back sunday afternoon.

we ate breakfast and two dinnes/drinks while there

the amenities such as the roof top bar and downstairs restaurant were out of this world

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the rood top bar is an experience and i loved

vault bar not open on sunday

a lot of nice venues in hotel. gym was great. great location.

the pool was freezing!

there were no food options near the hotel other than the hotel bar and grille

amenities, had to join hilton honors to get wifi

the kids loved spending time in the pool

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

breakfast buffet was pricey and not very good

indoor pool, jacuzzi and gym

no breakfast. the room was excellent.

it was so clean the staff was very nice and the breakfast bar was very nice

pool area could of been a little warmer as well as pool water but hot tub was great

didn’t get in until 2am and they gave us a late check out

allowed early check in, very friendly staff, comfortable bed, good breakfast...

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering where everyone can see us

staff was very nice. room was very clean. breakfast was good.

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

some hairs from prior guest in the shower, thin walls, slow wifi.

nch press,

dinning are was wonderful & like how kids eat free at the buffet

shuttle to dr. ! really everything!

sauna needs to hav tint on window bcuz lil kids be in there swimming,

convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind

convenient with laundry and gym room

it was one of the hotels that had cleveland clinic shuttle service

our room service dinner was excellent

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

room service was exceptional and the bathrooms are huge and nice.

the cafe breakfast was great and so was the bar and speakeasy

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

the breakfast buffet on the 14th floor was exceptional

is accommodating to us in every way including having a, wheelchair available so we could get the shuttle across the street

really like access to a bigger room with a kitchen

i liked the the pool the back fireplace and the gym

friendly, great location, clean and my kids loved the modern decor.

the room was cozy and the kitchen area was what i hoped it would be

to cleveland clinic but hotel shuttle or walking

in bar was not the best buy ok if you could not venture out

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

booked this place because it had a shuttle service, which was good because i am not from the area

could use a second eating room. bar is crowded and noisy

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

breakfast was fabulous, staff were friendly, and everything was clean

location was great! can’t fairly rate breakfast due to covid requirements

the breakfast was fine, and the location was very quiet.

the hotel was clean and staff was friendly. the breakfast was great! clean pool

very nice people, really clean facility, free breakfast.

pool could have been warmer eye wash in their front desk first aid kit had expired

pool area was clean and water was warm

clean, quiet, breakfast was good. i will stay here again

we loved the pool the location of our room and the breakfast

the bar was closed

start with, they accommodated an early check in, which was great

this stay the bar lobby had been rearranged with what we sincerely hope is temporary furnishings

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

nice complimentary breakfast

the shuttle and the friendliness of the staff.

beds were very comfortable and that we had free shuttle service!!

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

free shuttle services were offered which helped take away some of the stress

it had great facilities, including 24/7 gym, breakfast...

breakfast was good

did not have breakfast

was terrible, no keyed entry at rear of hotel (where our room was), pool not working, needs updated and cleaned

were roaches and bed bugs in our room pool looked like a swamp couldn't go swimming water was nasty

breakfast was okay