full complimentary breakfast

room was very comfortable and clean, the staff was friendly, and helpful, and the breakfast bar was awesome

sadly, due to covid19 breakfast wasn't the best.

and we loved the gym, had fun working out

there was a variety of breakfast choices. the food was just the right temperature.

didn’t have coins for the laundry

the pool was closed

they said they had a resturant with a bar that was never open

said resturant and it was really just a bar menu

we booked thinking there would be a pool and bar on site. both were there but not available.

pool was way too small and it is on side of lobby were everyone having breakfast can see

the breakfast every morning was great

that the whirlpool had a problem so weren’t able to use it

comfortable bed, bathroom nice and clean pretty interior, cute pool, complimentary

pool was small but perfect for rinsing off the humidity

noisy air condition, location too far away from cbd, no gym

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

no on site gym.

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

the breakfast was great

extend weekday breakfast hours during peak season

i didn't wake up in time enough to eat breakfast.

it fits all my needs plus hot tub and bar also breakfast

great stay and very good breakfast

wifi not available in guest room

laundry was not working.

the architecture structure of the grounds. the lights in the pool.

the breakfast was delicious and the wifi worked

of covid, no breakfast or room service

breakfast was really good

the gym is small but was always quiet

the breakfast was great the staff was friendly and the rooms were clean

liked the courtyard bar and the swimming pool

the only the i did not enjoy for my visit was the kids screaming and running at the pool side

i had room service and the food was terrible.

rooms are spacious, location is great for visiting the french quarter, free parking

the tasty breakfast buffet offerings that can be applied to the room purchase where great

i didn't get to have breakfast

gym was unavailable

the bartender was great and the bar area

15 people in our group,7 rooms, we were all extremely happy with the ease of check-in and the bar was a plus

we were with 2 kids, and got a really spacious room

breakfast 24 hr coffee at lobby and in room free wifi in room and in lobby has swimming pool and gym no restaurant, but it's new orleans- restaurants are all over i've been this hotel 4x

they have plenty options for food - hot bar (scrambled eggs, sausages, baked potatoes), muffins, toasts, porridge, cereals, fresh fruits

the view sucked and room service couldve been better.

gym was decent

the pool looked much nicer in pictures

wifi signal was not so strong and you needed to reconnect from time to time.

i did not see any signs to the gym facilities or the pool

no bar or restaurant attached to hotel and no eggs or meat at breakfast- just carbs!

everything was great including the free breakfast

everything bar the shower

no restaurant or bar in lobby

the room was nicely appointed, the breakfast was good, the staff was very friendly.

the gym was just right and stocked with towels and cleaning supplies

the staff was great. the room was nice and clean. on site laundry wss nice

was great about their property, except there was a big chair convention, and there was kids running up and down the hall, so it was quite noisy, but that was not the hotel’s

my kids loved the morning waffles

breakfast buffet had plenty of choices.

the breakfast was excellent! the comfort of having a full half kitchen was also a plus.

suite was huge with 2 bedrooms 2 bathroom and a huge living / kitchen area

large kitchen space

staff super helpful and facilities great including laundry etc

the gym was a great size; the pool was a great size

location good, price good, breakfast good and clean hotel

the pool wasn’t open

the breakfast and staff was great

the breakfast was a real breakfast with eggs and sausage and gravy, boiled eggs real coffee waffles

the wifi was strong the cable channels that my child loves was clear and the breakfast selection was very satisfying

the wifi.

pool is extremely small

being told wifi would cost extra

of parking, no mini fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap

the pool, the bed was comfortable, it was peaceful and the stuff was nice

the guest laundry was not working and was the case for the entire 4 days we were there

a lot of kids running around

even when we did the reservation, we did it for 4 adults and 2 kids with breakfast included; but the hotel only settled breakfast for 2 adults and 2 kids

sadleybthe pool and hot tub were under construction.

loved the pool gym and that it had a laundry facility

room service didn t vacuum the carpet and there was no room service menu in the room

the pool was closed at 4 pm

however i was very disappointed with the front desk and manager i had 3 small kids with me very disappointed about the heat

cleaning lady went above & beyond to make sure we were accommodated with bedding for the kids ,towels & xtra cleaning of the bathroom floor as it looked uncleansed , but it was only

tried to order room service but had no luck

no grab bar in shower no pool

poor dining room service for breakfast, impersonal and inattentive bartender

room service was not available after 10 pm

room service did not make beds

she was yelling at her kids at 10pm and rudely woke us up at 6am

room, accommodated an early check in, complimentary snacks and water in room, refrigerator in room

rooftop pool was lackluster and uninviting.

we got in earlier than expected and allowed us early check in and late check out

we got in earlier than expected and allowed us early check in and late check out

like big beds, comfortable duvets, nice pool, sunbading beds, gym and showers with as many towels as we wanted

no breakfast

the staff at the bar made amazing drinks and were always helpful with questions

maria at the breakfast was the best!!!

the hotel bar is not always staffed.

bathroom; no bathrobes available; no streaming capability on television; no pool or rooftop and gym is very small

didn't like that the pool was in another building and only by reservations and the fact that there was construction all

beautiful, romantic, relaxing room with an excellent breakfast!

breakfast, great room setup

stunning, the location was very central, the room was ready as soon as we arrived and we also got late check out

moreover, the breakfast experience at the blue room was marvelous

i also liked the free breakfast

lovely restaurant and bar downstairs with live music and the free wine hour and morning coffee in the lobby were all

bar downstairs was excellent staff was so helpful location was just far enough away from the

early check in/ late check out clean

breakfast friendly staff just what we needed to start our day

they did not have room service.

easy access to the casino...it was cold that day...it was nice to take the underground walkway.

she told me there was room service but when i begin to order it said that room service wasn t available

there s no room service

you get old stained towels when requesting on demand room service since it is not done daily anymore

wasn't a $25 buffet but a hot sandwich fruit cup and juice or coffee like a kids meal the price wasn't what i signed up for online the room was not smoking the whole hotel is

the pool renovation was a bit inconvenient but they had a solution and it is expected that you would

came in from out of town and was able to do a early check in

lobby (its bar too), restaurants, and the safe feeling you feel at the hilton new orleans

down part was pool was closed and gym access was not included in my stay

didn t like that the restaurant at the hotel had such limited hours and that there was no room service

bed very comfortable. nice gym area.

good selection for room service

disappointed that the hotel restaurant and bar are closed on monday and tuesday.

late night room service order, was not so good

the pool and gym were fantastic and the location great; right next to superdome with streetcar stop just outside

restaurants, bar and starbucks made it unnecessary to leave the hotel

an extremely early check in, upgraded the room for an extremely low rate, and the dining options were superb

the gym was not open 24/7 as advertised...

beautiful hotel with lovely pool area and great bath products and service, fabulous location

nice staff, gave me early check in when i wasnt feeling well at arrival.

had to request room service after being there 2 days.

could have been better, no room service & no extra towels

location gym with amazing view (11th) night shift receptionists

they did not provide any type of room service

spa one of the best i've experienced particularly the eucalyptus cold mist

everyone was friendly and helpful from check in to bar to the pool

awesome outdoor pool and gym

incredible restaurant at miss river, sizable rooms and bathrooms, wonderful staff, great relaxing pool and spa area and just an overall wonderful experience

staff at chandelier bar professional and on point

she helped us get early check in

breakfast was outstanding

cute bar downstairs, great location, private & comfortable

first we got a room next to the gym and it was super noisy - my card was disabled a few hours before my checkout time - one of the

food in the room service menu is very good

the gym has key machines and very spacious, which was really great

adults + 3 kids) and it was spacious with plenty of storage space

gym had what you needed to get the job done

sheet that included the wifi code and a menu for room service)

pool and gym are small areas but nice

long story short you will live the ness, the sheets, the food, the spa, the gym, the services and people and i can’t forget the most beautiful flower arrangement in the

was perfect - the room was lovely and had a great view, the staff were great and the pool and workout area were very nice

the french quarter, frenchmen street, the cbd and a host of restaurants, shopping, bars and the casino

the bar and restaurant

i think the pool area could have been a bit nicer.

) free wifi hotel is two blocks from canal & start of french

unfortunately we could not enjoy the bar and restaurant due to covid, but hope to un the future

needed to call to ask for this when ran out room service included tip of 22

wanted room service after a tiring day of walking

quiet rooms, comfortable bed, good breakfast in the morning, reasonable valet prices.

gyms on two different floors definitely could have been maximised - would have liked some more

very slow internet without ability to buy faster bandwidth, small gym without e-bike

is clean, kitchenette in room, well laid out/designed

at any rate, they didn't replace the full set of towels, and as a result, i had to go to the gym to retrieve 3 mid size towels in there to use as a complete towel

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

the hotel is spotless and the pool and workout room are so very nice

smell of sewage at the front entrance and lobby of the hotel, false advertisement of the pool and gym, i had to go across the street to the sister hotel to use their pool and gym

a restaurant that's housed in the same building that serves the hotel's guests, but there is no bar in the hotel

advertised there was a pool and hot tub but there was not

the gym was amazing. the localization is also great!

no free wifi, but def not deal breaker.

no free wifi in rooms

the rooftop pool was amazing and very relaxing

rvice not available everywhere, and you needed to log in several times a day), which was

when the weather cooperated the pool was cool to chill at

staff was extremely friendly and helpful, the room service and interiors were great, and the location is excellent

that the spa closed at 10pm

we forgot her name but she really set the bar for our return to this hotel and recommendations for others to stay

there was no bar, no restaurant, no minibar, no room service

hotel guests and room service were incredibly loud and disturbing

wish the swimming pool was a bit larger but i do understand : place is just minutes away from downtown and property

we love that they offer great breakfast

didn't like how the staff for the breakfast kitchen area whatched you all why u hot your food and she wasn't really polite to staff she didn't

manager from kitchen was on top of everything

we stayed for three nights the first night was ok but then a very large party of kids on the school trip ( at least two coach loads) booked in and it was