was nice that the breakfast room was adjacent to the pool area so that guests could eat outside at the tables around the pool

really enjoyed the ammenities, washer/dryer, gym, continental breakfast (best continental breakfast i've ever had) (-)wish the gym was open 24/7, i was working very late and by the time i would come back the gym was closed (+) the gym and pool are also nice (+)gym was good, clean, simple, but had the proper equipment.

friendly efficient staff, beautifully decorated rooms, free wifi & breakfast

the wifi kept dropping out. the connection was slow and poor.

ample outdoor parking

the equipments to the gym can be better

location, outdoor pool area

early check in. location

laundry room have different payment option besides depending on quarters

wish the bar had happy hour and appetizers

pool and courtyard areas are nice

parking is 10$ a day, pool and laundry facilities on site, microwaves and fridges in rooms

everything was fine, typical business hotel. the spacious and clean gym was a nice plus.

great staff, pool clean. rooms and bed small for a residents inn. a little older but clean

swimming pool was dirty, bad smell, lots of debris in the pool

the breakfast crew was excellent in dealing with the multitude of customers they saw daily

the room had 2 tv's and kids were able to watch what they wanted and so were the

kids loved the pool and gym

room service is friendly and quick

love the bar and their happy hour, their snacks and drinks and the fact it's kid-friendly

there wasn't much for breakfast and they were out of things like milk for the cereal, they had bread but no butter and

liked the pool, the view, the air

great view of the mountains and pool and freeway noise was minimum

place , clean , nice swimming pool, jacuzzi, good location , great staff, great breakfast, great wifi, everything working

staff was very friendly, beds were comfy, the hot tub was open and hot, they accommodated at late check out

breakfast is simple - resort mgr will watch you closely as u pick up the muffin/cereals

breakfast

from the breakfast menu was not always available/fully stocked

we didn't have breakfast there.

i had breakfast elsewhere, so i have no opinion on that

breakfast staff was amazing

great location. very friendly and helpful staff. terrific coffee & breakfast spot

nice location. nice pool area. nice shopping area with kids play area across the street.

unheard pool and extra charge for breakfast.

12 o'clock check out and best breakfast

the activities for the kids ... great location

nice resort feel with mini golf, outdoor pool/hot tub, fire pit, and great breakfast.

friendly staff, delicious breakfast and perfect location

hot tub, large room size, quiet, nice fresh linens, adequate breakfast, useful guest self service laundry, and close to grocery stores restaurants and

like lounge around the fire pits, play basketball, shuffleboard, and ping pong, swim, or use the gym

the only vegan food options at the bar were fruit salad or hummus with veggies and crackers

restaurant and bar great

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way out

the bar closes very early

such a perfect beautiful location with a very popular restaurant and bar, they just need to do a little refresh on the inn itself

breakfast was generous with ample options

everything was great. the pool was wonderful. the hot tub was wonderful. the staff was perfect

breakfast as always in holiday inn express cool with kids

great if you have dogs or kids

great location, good selection at breakfast, nice small gym.

she then lied and said they needed two beds because they had kids (they were clearly not traveling as a family) and never asked them if they would like an

great location, the pool is heated. staff is friendly and the restaurant and bar is perfect.

the room service chef seemed to not care about

cabanas in the pool area were bert luxurious

the pool/jacuzzi was small but clean and great for kids to play at the end of the day

the staff and i don't have to go anywhere for breakfast

breakfast was decent

laundry was broken vedding machain take your money not giving u any thing or the wrong

my only issue is they don't have a quarter machine for doing laundry

key didn't work for the laundry room. pool was closed during heat wave.

the bar was closed but the gentleman made us drinks and we were able to sit outside too

it would have been great to have the pool area open even just to sit out there.

the lobby bar has great food (excellent hamburger

beautiful warm pool

nice gym and sauna.

and with the shower it was like going to a cheap gym

nice room with balcony- hotel with gym and right at the harbour. nice italian restaurant

expensive, no breakfast and spa under reconstruction

construction going on-spa was closed.

the next day they gave us a late check out so we could have some extra time in sausalito

accomodated our request for a late check out as we didn't need to leave for the airport till late afternoon

welcoming lobby with large fireplace, bar and coffee

hot chocolate in the rooms for the kids.

big cozy fire place to entertain friends or the wine bar if it's not too late

the amenities were incredible and having the bar and shucker downstairs was perfect for our stay

swimming pool the room the property the location for our convenience was excellent thank you to all staff

plus pool and hot tob were dirty and full of debris

there were 7 of us with 2 rooms, 4 adults 3 kids

outdoor pool and hot tub

the pool was under construction.

clean room, nice reastaurant/ bar next door. shopping near by

offered grab and go breakfast during this pandemic which i greatly appreciated

the pool was nice and staff were friendly.

there's a restaurant connected, shares same lot and kitchen apparently

realize the weather was cold, so the pool has been closed for the season, but a heated pool or a hot tub would have been nice

spacious room facilities breakfast was amazing gym heated pool

check in time, staff extending pool hours for kids/families

our room was very comfortable and it had a great pool and gym and laundry options for our week visit

great kitchen with dishes, utensils, prep & heating area

our room looked over the pool, we had a kitchen as well

nice pool and hot tub area

i also always stay in an executive room with a spa tub

wasn't available in the pool area but the bathroom had made up for it with an amazing whirlpool

24 hour laundry facilities

breakfast, and quick fro t desk

beautiful, well kept grounds along with a relaxing pool area

service across the board, from check in to check out; staff and room service personnel very friendly and effective

the whole facility and staff were great. food and bar was great.

gorgeous, loved garden, pool, fire pits

breakfast had all the choices required, location was close enough to the square that you could go

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

i don't have any interest in my kids sitting in a hotel lobby playing video games

elegant hotel, very nice gym and interesting historical details to discover in the huge building that was once a can factory

you are charged with $29 per day for having access to gym and lobby table games

fitness centre was very well appointed for a hotel gym

service, nice fireplace in the lobby, wine bar and restaurant onsite

we liked having the small kitchen, especially since it did not include breakfast

besides i have two asperger kids whom you cannot change theirs routine just like that and i have to carry it to a different

the double beds are too high need to lower it for safety purposes for kids.

next to a room that was very loudly partying and smoking weed which crept into our room with our kids and we didn’t get any sleep all night

kitchen was not well stocked

we had two little kids us and we had to warm up their food that we took

good laundry room. good fitness room. great location.

staff was nice, rooms were clean and gym was a nice addition.

nice helpful staff. modern furnishing. laundry and gym facilities.

gym, laundry room, location and comfortable beds.

location, especially if you are traveling with young kids, since there is a library close by, and the marina is beautiful

free parking and our room is well prepared earlier than check in time, therefore we able to do an early check in for a good rest

we walked to and from fisherman’s wharf each day (40 mins via fort mason with 3 kids) really good shower

super helpful and friendly staff. great location and great place to stay with kids.

they even have a laundry room guests can use

kids games room

lots of things to do at hotel (pool tables, video games) free bikes for guests to

difficult to get laundry use no fridge in room or cups for tea coffee in room having to pay for video arcade games

i had an issue with the laundry and maria at the frontdesk solved it promptly

the lack of laundry facilities was a struggle.

cramped gym

access to gym, 24/7 reception, the heavy locked access door at the front for extra security.

of the gym equipment require you signing up to an app to do workouts and that require providing your

were all lovely bar one lady who seemed a little abrupt when we were checking out, and was going to charge us for

the bycicles, the gym

the kids here prior and enjoyed our stay

the kitchen area and crockery in the penthouse suite was a little tired.

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

elevator broke and i had to haul my kids in the stroller down the stairs

my wife and kids, 11 and 9yrs, were happy with staying there

different location but would definitely stay here again because we felt safe staying here with my kids

very relieved to have picked this area with two small kids, able to lots on foot

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

staff is excellent, breakfast is excellent due to great pastries probably from a nearby bakery

we very much appreciated the all-you-can-eat style breakfasts, with croissants, bagels, coffee, juice and danish pastries

they offered a year round heated pool and continental breakfast as well

they offered a year round heated pool and continental breakfast as well

location and pool! kids loved it and staff was wonderful! could walk every where.

we were allowed an early check in which was much appreciated.

would be excellent for families with kids

i really liked the theme. the gym was very nice. i loved the atmosphere.

convenience of location. gym was good. nice area to chill in by reception.

gym was advertised as 'amazing' on booking

if you had room service it was $31 plus 20% service charge, $4

the rooms my kids were in were nice and clean

bed was comfortable. prime location and the gym was nice. room was always clean!

accommodating for early check in and late check out

location and room clean, washing machine and dryer in the 24 hr gym.

internet wifi was difficult to use

ease of checking in and out...ease to have late check out, location great

traveling with kids would be easier

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

was able to get early check in and late check out

wifi sucked

the wifi and the trafic noise

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

wifi connection was not great

general manager gave us an early check in at 7:30 am without any additional charges.

room service knocking at 8:00am when check out is 11am

we stayed in a room with 2 queen size beds

of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to enjoy 3

from the receptionist that upgraded us and printed our cruise tags for us, to the restaurant and bar staff, the valet and bellboy staff

wifi set up