the pool and the whole territory were beautifully maintained

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the heated pool, in cloudy days, was very appreciated by us all, specially the children

parking was free and good

breakfast was nice and personal

a problem, but be aware that parking is on the road and a steep climb to the hotel

parking was downhill from the hotel

parking was not on site but just 50m away

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large town of durango which is very a locals town

parking was a challenge the first night as there was an event in town and all the parking lots were

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

convenient for airport. good shuttle bus service

the shuttle driver picked us up even though the plane arrived late and past his normal hours.

great location, close to the airport with free shuttle service.

you have the city center just 10min from there, and a nice bar in the corner

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

good value for money, has all the basics, even has a gym!

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

room service is strange, knocked over our stuff at the bathroom and left glasses and coffee mugs

were lovely and really accommodating - they allowed me a late check out no dramas because of an information issue regarding

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

the bed was really comfy and the room service was tasty.

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

wifi worked really well and they're was a nice playground right down the street for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

kitchen fully equipped

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

evening menu was limited in the restaurant but the lobby bar served good food.

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

location, view, cleanliness, helpful staff and a great breakfast

room service at night came within 20 minutes as i had been notified

gym was

warm welcome & unexpected early check in. good breakfast

breakfast and room service really good

gym was very small

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

the restaurant & bar staff also is very friendly & the chef is excellent

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

lovely staff who gave us an early check in and fab restaurant/bar

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

restaurant, bar was super

can t order room service

food was lovely and bar was handy for a meal or quick bite to eat or just a drink

maybe wifi could be better, it is important for foreign guests

kids gets free breakfast so that is a great

also would have loved to visit roof top bar but didn t appear to be

very nice service, clean and comfortable room with kids, thank you very much :)

the gym wasn't in action whilst we were there

minibar, no room service

roof top bar wasn t open :

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

nice room, great restaurant and bar with wonderful balcony

garage parking was expensive but included ev charging

the breakfast buffet was ok but you can order special a la carte dishes that are super nice

everything was great. there is a very nice bar and restaurant on top.

spa time limit is just one hour

instructing how to call reception, there was no brochure in the room about facilities, menu for room service

pay for the pool

excellent gym with very new equipment

great rooftop bar to enjoy the sunset

great rooftop bar and food

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

excellent room cleaning and room service staff

guess because of covid) so couldn t eat in / get room service etc

could be softer bar should stay open later for hotel residents and room service should be available until

fantastic location. early check in. complimentary drinks.

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

quite expensive, and would like to have option for glass of wine in the room service not all full

details for the dog and kids.

the little play area for kids at breakfast was fantastic

parking and wifi availability and also the location. plus staff friendliness.

the snack bar at night has also good selection of wine, beer and pintxos

zen approach went a little too far only one chair in bedroom withno table to eat at for room service meals which were preferable to eating in the very plain dining