the pool could have been bigger.

& go breakfast was convenient during covid

breakfast was good room was clean bed was perfect

everything was very clean, bed was comfortable and their breakfast was very good

very nice breakfast

breakfast - was there at 8:40am and no attendant around

pool wasn't up and running. no variety for breakfast.

the rooms are very clean and breakfast is actually very good

i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

location perfect. missed breakfast.

the girl that was working the desk was very friendly. room was nice and clean. pool was nice

excellent breakfast

that and the fire pit and indoor pool that’s heated

the pool at food in the pool area and we were comfortable swimming were there was food

we checked in pretty late but a family was in the pool and asked to have it to themselves due to newborn and pandemic

clean smells wonderful pool was open outdoors 247

really good staff! the lady at breakfast was super nice every morning

i did not like the breakfast. it can be better.

very friendly staff, cl e an room, great breakfast

staff was very helpful and breakfast was amazing

breakfast was good. good location. had a swimming pool and laundry

the pool was nice for an evening swim with the kids

and pillows were very comfortable and breakfast was delicious

was a very comfortable stay, breakfast was very good

a lot of kids and very noisy!

clean, great breakfast in the morning.

the staff, the breakfast, the cleanliness and the location were amazing!

indoor pool only. we would have preferred an outdoor pool.

the pool

pool was clean and was a good temperature

breakfast every morning which was also a sweet dream come true , as is the exercise room and pool

the pool was awesome

my grandson enjoyed the pool

when we opened the door because cleaning staff didn’t have any clean pillow cases waiting for laundry to finish

further notice so my daughter who is in track had to pay $20 for a 1 time visit to go to a local gym

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

raised the bar in customer service

convient to racetrack and casino

where i’m from all of the casinos are totally non smoking.

it's a casino, so guests were partying

great location. free parking. starbucks! restaurant was great.

wanted to stay on a river to watch barges and someone told us about the doubletree in lawrenceburg, and it was no disappointment

no laundry facilities for guest

rooms were well appointed, parking easy and food options were good

easy parking too

enough people to clean and pick up the trash, dirty towels or even bring fresh clean towels, the gym was dirty

kids came in gym during my workout and parent let them go crazy on the machines

our swimsuits on and came back 15 minutes later to find it had filled up with running, screaming kids (and parents yelling at them), babies in the hot tub with their parents and siblings

very cute. has a pool, elevator, nice reception staff. room was clean. 10/10

shuttle to airport was perfect staff super friendly and helpful

stayed at the bar, had drinks and dinner

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol

especially for kids

good gym

from room service was ok, nothing special

only reason we booked that hotel was to enjoy the pool and it was closed that day

staff there was exceptionally nice the rooms were comfortable and clean, their complimentary breakfast was excellent the people who served you was very hospitable

they had a different breakfast every day

everything was great, friendly staff, awesome breakfast, would definitely recommend

breakfast was very good, nice selections and fresh

breakfast was superior

the breakfast was exceptional, and the rooms were very clean

unfortunately, the pool was chipping at the bottom, which is extremely dangerous for kids

very friendly staff....excellent breakfast....outstanding cleanliness

breakfast was great, pool was very clean, rooms were awesome, and the receptionist was super

was very close to a sports tournament the kids were playing in

pool was freezing cold

the service at the bar / restaurant was superb as well

time here, stay every year fort a charity golf outing

year we have stayed here for a golf outing nearby

the bar closes early and can't get a drink after

the bed was comfy. we loved the pool, very relaxing for mom and dad yet fun for the kids.

it had a restaurant bar in the hotel so no need to go somewhere

the pool had alot of clean, large towels available without having to call and request them

they provided free door-to-door shuttle service upon request

pool area could use a hot tub if temperature of pool is going to be so low

facility has a laundry room for guests self-service

clean rooms, had good laundry facilities

is a truck driver, and the manager was helpful in showing him where to park his 18 wheeler

breakfast was plentiful and diversified. quite a spread.

was so close to the airport, and they had free shuttle service

m ,as well as in the gym and the swimming pool

hotel was very busy. lots of kids running around so a little noisy in hall ways

ppl there all at once just good all the way around nice fitness room with view of the pool so kids could swim while i worked out and i could still keep an eye n

great breakfast

bed was comfy. pool was nice. late check out

breakfast - good yoghurt, sausages, eggs, many bread choices, waffles, lots of fresh fruit

good size pool and long pool hours (so time without kids)

clean, quiet, large free breakfast including hot food

the breakfast was wonderful !!

pool was small and there was no hot tub

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

the shuttle to the airport deal is awesome to have, super convenient and great

airport shuttle runs 24 hrs so very convenient

very friendly staff and free of charge shuttle to the airport

close to airport and my business venue a free shuttle that helped

the pool was closed and it was 80 degress out

breakfast was mediocre and they didn't have change for a 20$ bill had to get a roll of quarters

the breakfast was good. i just wish you could take it to the room.

the pool was closed and covered up

online they offer breakfast

there is anything it was the breakfast that was there

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

you couldn’t order movies, no safe in the room and no pool

an indoor swimming pool which is something i wanted specifically since i had my grandson with me

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

great breakfast selection with almond milk. staff were great and hotel was very clean.

the pool was good

pool area

our jacuzzi in our room didn't work but there was a hot tub by the pool so it worked out ok.

great hot breakfast offerings!

i enjoyed the breakfast as well and the staff was very friendly and kind

pool and fitness center being remodeled

the pool isn’t finished yet

love the hot tub in the room. breakfast is always good and the bed is comfortable.

there was a large pool but a very small gym

wifi was not working the 2 nights we were there

need room darkening shades too much light from parking lot.

parking, competitive price, great customer service, comfortable bed, and very quiet facilities

place with perfect parking

it was also inexpensive and easy parking

location was a 10 breakfast was an 8

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

drinks at the bar were way too expensive. especially for bottom shelf alcohol

no microwave or coffee pot, kids would of loved a pool

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

honestly, everything was great. staff, location, facility, gym all are great.

it's a real gym with a locker room

i gave the pool area a poor because it wasn't open, but it's really too early for it

free breakfast, staff were extremely friendly, parking free, wifi free, very comfortable bed

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

it was comfortable. it met my needs for my visit. my kids enjoyed their time in the pool.

was not good, gym was under construction and nobody bothered to inform early

breakfast could have been better

the room was very spacious. i loved the full kitchen.

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

bentley. and the breakfast.

the room, pool and eating area were all very clean

the gym was mediocre. could be improved

pool & gym were great! breakfast enjoyable. good location.

it was new, clean; we liked the pool and gym

very respectful staff ,clean rooms,nice breakfast and an amazing pool

clean comfortable room, friendly staff. we loved the pool as well.

traveling with kids that a huge issue

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i have had the chance to

i like the cleanliness of the room, especially the pillows and the breakfast.

very clean and comfortable. staff was very nice. pool very clean.

pool was out of order so that was a huge bummer for our kids.

pool could be warmer.

gym open 24 hrs

breakfast was different. considering our current situation, it worked. pretty creative thinking.

the staff and ability to get a shuttle to airport early in the morning.

the kitchen staff was amazing!! also cleaning lady with blond hair was great

the breakfast was great. wonderful bar on 3rd floor.

the lighting in the kitchen area could be brighter

great breakfast friendly staff spacious room

bed compfy and breakfast good

liked that the gym was so easy to find and pretty clean

great value for the location. continental breakfast was very nice!

breakfast was good, staff was phenomenal, valet was phenomenal

the morning for breakfast was outstanding

everything from the rooms to breakfast. they always do a great job.

small shallow pool. kids were not impressed.

the gym was 24/7

r+a

thr breakfast buffet was very good.

the breakfast

good breakfast. great pillows!

clean, the breakfast was good

clean & close to casino

had spinal surgery so no breakfast. but it sure smelled good.

wish the breakfast would have been more than just self serve

to front desk and room service out of order tv did not work our first visit we will give another try

free wifi

wifi internet was extremely spotty and rarely worked which was disappointing and made working

i also liked the 24 hour room service

they let us store the milk in the room service fridge

full kitchen to cook!

privacy and quiet. pizza on wednesdays. laundry area is neat and clean.

nice hotel, also like the pool and gazebo area!

breakfast was good and simple. location was great.

everything is close close the mall the grocery store the casino nothing

the spa was great

the hotel gym had a variety of equipment

but they gave us a couple drink coupons and we just sat at the bar until they

good for families with kids, alot of inappropriate nude arts and magazines

some staff were amazing

all of the employees were friendly, the room service attendant in particular

the bar restaurant food and drinks are exceptional but very pricey

architecture and room service

room service was great no long wait

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the bar just for us

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

the price at the laundry very

my room, which it was, but they didn't tell me that you have to reserve times for the pool so my kids didn't get to swim

great amenities including the bar, pool, fitness center and free breakfast

i went to the bar the pass two nights i went there and the bartender was super nice, easy to talk to

the hot breakfast was delicious

indoor pool

breakfast is as good, pool was war, outdoor smoking was clean

dident get breakfast

the price was right and the pool was great for the kids

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good working

our concert we all came back and sat at the bar and then we moved to the lobby

breakfast was delicious. great choices for menu.

location was great breakfast was awesome the staycation was perfect for my husband's birthday just to get away from

the place is kids friendly and very safe

gym and good location

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

buffet breakfast was cold stale bagels and yogurt

the breakfast was good and the staff was super helpful

went to the brick & morter bar & restaurant or drinks

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

food was just bar food and very mediocre

we had a great time at bar and the bartender was fantastic

pool water was very cold. didn't offer free breakfast.

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

the pool was way too cold

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

wifi was solid

i didn t get the breakfast but i enjoy the bar last night customer service was on point

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

cold room service french fries, dead flies on window sil

room service was fast and efficient and staff was

very very nice pool

clean affordable friendly wifi breakfast

i liked the swimming pool.

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

clean, friendly staff, great breakfast choices

enjoyed being able to order room service and sit at the bar in the restaurant for evening drinks

, he escorted me to the main lobby, helped with my bags, loaded them on the shuttle and, then he even carried my bags into the airport (delta ticket counter)

pool was chilly but clean with lots of towels

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

clean. modern, indoor swimming pool

the kitchen and the things they had for kids

also, parking was kind of tough on our side of the complex

the pool was so nice to relax and the kids had a lot of fun

were a lot of noisy people in the parking lot after midnight, which is not the fault of sonesta

more parking spaces.

excellent breakfast. quiet and clean.

bottom of pool a little cleaner

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

use better options for breakfast

airport shuttle

couldnt honor the early check in, when finally got settled and into pool, we had issues w staff harassing us in the

& hard-working staff, very clean & comfortable rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton

pool area with kids until late night

pool too cool for kids

love the included breakfast and nightly snacks

the pool could you and update

we loved how clean it was, how friendly the staff was! the pool was also heated!

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

didn't notify me online or at the desk that the pool wasn't available

early check in the associate who printed a few things from her computer for me