wifi code didn't work

the gazebo for smokers. the kids enjoyed the pool.

very clean and nice room. plenty of parking for my truck and trailer.

was closed and the site said it had a pool all 3 kids were disappointed cause they couldn't

the fruit was the size of a golf ball

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect for our trip

pool was small

only will say that site i booked from didn’t list this property as having a pool(indoor), maybe i missed it, i wish i knew so i could have brought my swimsuit and googles, i

the hot breakfast is a bit weak.

breakfast food was good and staff on duty was very pleasant and helpful

mattress cover on mattress and no stains in pool

breakfast was great too

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

the place was very clean and the breakfast was great

the pool was closed for maintenance during our entire stay.

the room was so clean and comfortable and the breakfast was really nice with several options.

breakfast choices

breakfast was delicious

perfect location, new clean rooms, friendly staff, outside pool, great breakfast

the breakfast was good for hotel breakfast

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

easy access to the casino

staff and dealers were great at the casino. hotel and casino were clean and well kept.

the view was nice of the hills/nature in the rear of hotel, good space, free parking

and the pool had closed, but it would have been great to have got a swim in and sat in the hot tub for a

the ease of parking and check in was amazing. the casino is well laid out and has plenty to do.

breakfast was very good

the lady who checked us in was so sweet and directing me where to go with kids.

gym on site

and i get it's for safety, but with kids and a family of 5 it's a little tough to maneuver

guest laundry and gym

the room was fabulous, but the breakfast

onsite restaurant and bar were excellent

we didn't have breakfast. we liked the art display on the different floors.

location, ambiance, great room service

our kids particularly liked the interactive exhibit by the elevators

there wasn't much we didn't like, we only wished the pool was bigger.

from the breakfast to the kitchen in the room it was just amazing

super cool showers, full kitchen with plates, cookware and real coffee cups

no where on the website did it mention the pool would be closed and my kids were disappointed

the beds and rooms were really nice and the little kitchen area was just perfect

customer service and pool

the indoor pool.

clean, comfy bed and i used the gym which was nice.

the lounge was very nice, the pool was excellent! the room was great

hotel had plenty of parking for trucks

were extremely disappointed that they had the pool closed due to it being green and algae

the breakfast was good and the woman that took care of it was very friendly to us every

the breakfast was stellar and the woman who was in charge of it was the best ever

very clean, good breakfast

indoor pool, breakfast was average at best

liked the small kitchen in rooms

clean and comfortable room with a full kitchen. nice staff.

was no breakfast!!! had kitchen, but i had no food!!!

the pool wasn't working.

little warmer for the pool

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galt house is a beautiful hotel with multiple restaurants and room service

still not staffed enough to offer room service.

wifi was spotty

internet wifi equipment is mounted outside the bathroom door with all the lights from the equipment didn't

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it an event in itself

facility was gorgeous, and the bar served an excellent variety of drinks and food

the bar and bourbon selection

the bar was a little under stocked.

room service did not arrive on the first day

room service option was a plus. rooms and hallways were big. lobby was grandiose.

the kids enjoyed the pool

the gym

wifi was bad and confusing

too many hidden fees!! the wifi is not free and vaket parking is $30 a night.

breakfast was on point. cline and friendly staff.

bathrooms were very small and the pool was closed

breakfast was okay, there wasn’t too many choices but i wasn’t that hungry so it didn’t

late check out was very helpful

the swimming pool was not available.

comfortable rooms, liked the pull out couch for our kids!

close to riverfront, 4th street live was two blocks, the restaurant and bar

we even had an delay the next day with our business in town and they allowed a late check out

the rooftop bar was great, and the food up there was way beyond what we expected

great location. easy walking to downtown, free ev charging.

the bar and sway restaurant were wonderful! good central location.

the front lady even gave the kids some rubber duckies to play in the pool with

staff from valet to desk to hotel bar were super nice

the pool was open, the rooms were mostly clean, and the staff was friendly.

to local activities and the hotel had everything you needed as in stores, restaurant, bar and starbucks inside the

room service breakfast (eggs, potatoes, bacon) could have been better. (+) the fresh towels and daily room service are a nice touch (+) room service was prompt and friendly (+)t wait to try the room service on our next visit (+)beautiful hotel not fully operational because of the pandemic. had to use room service. (+) service was excellent, from valet parking to check in to dine-in brunch to room service late dinner (-) maybe thats not a thing these days to get room service (+) after all fees and $18 room service $24 per night parking (-) they gave us coupons for a few free drinks and room service breakfast (+)check in, valet assistance, restaurants staff, and the ladies for my room services.

great location. clean and comfortable rooms. nice fitness center.

the shuttle to the airport is excellent and 24 hrs

afterwards, went to gorgeous bar for a wine

huge bourbon bar and knowledgeable bartenders

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

a hotel this large and priced at this rate should definitely offer room service

room service was good too

restsurant hours no room service no concierce access

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

only had 3 bath towels & no towels for the pool

not all hotel pools and restaurants are closed

craving a coffee, and their starbucks bar was not open contrary to the sign s hours of operations

in door pool is a nice addition to the hotel and the free cookies are a nice

breakfast is not free.

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

fitness facility, water cooler didn't work very well (water started to flow then came out as a

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to access it

laundry facilities are downstairs with a great-looking fitness area

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

no pet fee

the rooms were very clean with room service everyday that we were there

clean, extremely friendly and great breakfast.

rooms were very clean and fitness center was adequate enough to get a quick workout in

great room awesome staff parking was excellent and breakfast was good

- washing, $1 - drying) - you will need quarters

super friendly staff, great breakfast, good location.

the staff was very friendly especially the guy during breakfast.

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

billy the bar tender was great . :he suggested several restaurants around that were excellent.

staff were friendly and breakfast was good with plenty of choice

great breakfast over all just a great place to stay and i will absolutely stay again

i like it had a pool and bar but pool closes to early for those arriving late.

there is also a bar set up in the evening hours

liked that they had coffee at all times of day. had a place to do laundry if needed it.

breakfast was great

it was close to where we wanted to go! it was clean! nice gym!

the rooftop bar was very nice - although no one was up there but us

the roof top bar / restaurant was phenomenal

the rooftop bar and patio was very nice

the gym was great too

room, comfortable bed, great water pressure, nice staff, good price and simple breakfast offered

everyone was polite and friendly. from house cleaning to the front desk. breakfast was nice.

loved having a pool and breakfast!

pool was closed already but that wasn't a necessary thing

i wanted a clean room, with room amenities, a free breakfast in a safe location

bathrooms are great but with no grab bar in bath/shower i felt unsafe

pool is small but that is not unexpected for this area.

the whole place is a wonderful experience, the pool a great treat.

the location is superb and so is the pool

one handle bar in the bathroom came off

breakfast was good

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially wen you travel with kids

primary dislike about the hotel was its shuttle that stopped before all of its guests returned safely

the pool for the kids was great

the hotel know that when the last shuttle left there were still 8 of us left to pick up - 3 were kids

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

stay at hilton facilities and this one was close to the airport with a shuttle

they had a shuttle take us there

location, awesome staff, shuttle

parking was plentiful

d, mom and 2 kids)

appeared as though the smoking area was right at front by the valet parking area

they have a shuttle which was very much appreciated

didn't like that the pool was cold and it was an indoor pool and there was no jacuzzi and or hot tub

breakfast was good and it wasn't overly crowded

the breakfast had a nice variety of items to choose from

the room was nice. the shower was big. it was nice to have a kitchen.

location and laundry facility great

saline pool, kitchenette, free breakfast, comfortable bed and pillows, patio, modern decor.

the pool area and hot tub was clean plenty of linens didn’t have to ask for more

even done it a few times while we were asleep, and it woke us up, and our kids had their own room, conjoined with ours, so it made us feel a little weirded out

beds were very nice. kids loved the pool. breakfast was very good. enjoyed our stay.

the man in the laundry room came to the desk and asked if we’ve been helped because we were waiting so long to

breakfast was great, the staff was very accommodating, and we shall return

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

to get into the pool outside you had to have a separate key couldn't use your room key for entry

the shuttle was awesome, drivers super nice

shuttle was convenient to take to amusement park. breakfast was very good.

pool was great

free airport shuttle and friendly helpful staff.

wish they weren't out of meat for the breakfast sandwiches

my only issue would be the prices for bar items, so very expensive, usd 12 for a bourbon

were kids in the adjacent room creating ruckus until 11:30 pm

crowne plaza bar rest open at 4

free breakfast did not exist

the coffee in the room and at the breakfast bar was not the greatest. not a deal breaker.

the pool was nice and the staff was great

my kids enjoyed the pool area

breakfast was good had options and everything was really good

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

breakfast was just ok.

free shuttle was excellent in that once we arrived we could just park and not worry about anything else

accommodated us with an early check in

pool was primarily dominated by kids and you had to get out every 15 minutes

helped kids get their cereal and milk cartons open and was on top of all needs

no free breakfast

very noisy tons of kids roaming the halls being very loud well into the night

ate breakfast, lunch, and dinner at the hotel

they didn't even charge the pet fee because he was so well behaved

decent fitness center

full kitchen and big desk

clean, new, super comfortable beds, nice fitness room

full kitchen with dishes and cookware

the breakfast was a full breakfast

breakfast, while not gourmet, was quite good

got to breakfast 20 mins before it closed

the staff was accommodating and the breakfast adequate

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

the facilities were very clean, bed was comfortable, the gym and pool stays open later, n the breakfast food was really good

the service the breakfast very clean the location was excellent

breakfast was amazing and they had funny puns on their signs

the breakfast was nice, the pool was awesome

fitness center was also closed

was amazing, housekeeping ladies(i assume) gave great advice for nice restaurants close by, great breakfast

the breakfast was rather limited compared to in the past due to covid.

i was disappointed that the fitness center was closed but overall, i was very pleased

i wish they had a fitness center.

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

fitness room was really nice

loose and some of the ceiling plaster was falling off in one small spot but besides that the fitness room was actually pretty decent for a hotel gym

was very clean, area was quiet, powerful shower head, breakfast was great (scrambled eggs, sausage, gravy, etc

breakfast was good for the price and included cereal, waffles, eggs, sausage, biscuits and gravy

they have bathtubs that can actually be filled. the breakfast is good. it's very clean

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

no breakfast

breakfast could b better

breakfast is bad..just cereal..coffee was good..

more choices for breakfast

pool

very good breakfast selection

the breakfast and pool were amazing. the fitness room was well equiped.

helpful front desk kids. good breakfast

the kids loved the pool

we really appreciated the shuttle service they offered for the airport and louder than life festival

the hospitality, the room, the breakfast, the location. the friendly staff.

nothing i rested well and a good breakfast

i liked the outdoor pool, fitness center, and the free parking.

supposed to have a laundry center but it was non-existent yet it was in the room info

pool was not open

they have a free shuttle to the airport and there's an outback across the parking lot

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that we had to get around

fitness center needed a weight machine or free weights