the fun options of games- pool, jenga, connect four, and board games

the breakfast was good

near highway. very clean and modern facility. good breakfast. friendly staff.

breakfast was a great variety, fresh and hot

clean and modern great breakfast

staff was friendly and helpful. kids loved swimming pool and breakfast was awesome.

the staff was great. the breakfast was delicious. the staff for breakfast are so nice.

hotel shuttle never arrived to collect us from airport as promised, and shower leaked.

even though i didn’t eat any of it, the breakfast seemed good and fulfilling (my family ate it)

pool

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

had to keep being harsh with the kids to quit rolling it back and forth

there were kids tuning up and a the halls all night slamming doors

were given a late check out which was awesome, rm was very clean and spacious, courteous staff

had three rooms to accommodate our family of 7 adults and 5 kids

wish you would have had more choices for breakfast , for gluten free people

stayed clean, rooms were clean, bed slept great, breakfast was yummy, and the hotel team was so sweet and very attentive

very clean and comfortable. breakfast was great.

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else they

the hotel was super clean the breakfast options were limited

clean rooms and breakfast area. great choices for breakfast too!

the breakfast options were great. the pool was a great size for my kids to play.

pool didn t seem as though it was maintained as the water had a odd color and water didn t

breakfast was amazing it was hot and everything was kept covered and hand sanitizer was available

super clean and still offered a nice hot breakfast.

laundry facilities are good

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

parking for both truck and trailer

the weather prevented us from using the pool area and walking around the grounds

same breakfast as always

good wifi and breakfast choices. room was very nice.

pool was outdoors.

accessible room was honestly accessible. breakfast was great, different line up all 4 days.

pool was closed which stunk because we were there for baseball so we had hours to kill but they did

breakfast area too small not much variety

pool was good

need more on breakfast bar. need some proteins like eggs and sausage

was hoping for more hot breakfast items, other than waffles, but other than that, no complaints.

3- after 4 no laundry, can not request wash rags, towels

breakfast was great and the pool was clean and fun for the

free shuttle service to and from music fest!

pool was clean, secure and open for reasonable time frame

front desk said airport shuttle anytime our flight was at the same time shuttle started

provided a great hot breakfast, that was kept very clean and organized, shuttle service free

pool area was very nice but the water could be warmer

good location, 24 hr coffee, decent hot breakfast, gym and pool

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area of louisville

friendly staff, great hot breakfast with many choices.

he made us feel welcomed and helped us with a late check out after a rough night with our flights being delayed

and we enjoyed the breakfast buffet each morning

room service did not come at the time we designated for them to come

the bonus was the bar, its choice of kentucky bourbon and the knowledgeable/helpful bar staff

kids running the hallways at 12-2 in the morning.

the pool was warm and the gym had variety of options

i called the reception for room service to carry my luggage to the lobby from my room, and the receptionist said there is no

the bar right next door was pretty pricey

bar in the lobby with excellent whisky selection and charming bartender debby

the bar and kitchen is open until 10pm

was a bit small, but it worked for the kids

coffee available for guest after 9am goose poop no bar during the day or on sunday litter in courtyard

location & pool relaxing was everything ! thank you

the gym was nice and the bed was very comfortable

pool was dirty

communication and maintenance. pool had food laying around garbage cans over glowing ect

in the search, i was told that it has breakfast, but it was not in this hotel.

only think i wish is more healthy options for breakfast like fresh fruit

heat doesn?t work well no pool access no wifi breakfast is not well stocked

needs breakfast and pool going

no pool or breakfast as advertised. poor english speaking employees

was amazing, housekeeping ladies(i assume) gave great advice for nice restaurants close by, great breakfast

fridge, microwave, and kitchenette style was awesome

fitness center out of commission

the breakfast was rather limited compared to in the past due to covid.

pool closed too early

great breakfast

gym was smaller but the pool was heated with a large hot tub. so just shifted to a pool workout.

pool needed some attention. water was a little cloudy.

saw the workers smiling and laughing while working folding laundry

clean and accommodating. pool/spa and breakfast.

desk worker had attitude and falling asleep while checking me in, put in a room next to young kids throwing a party, super loud the entire night then someone’s dog barked non stop for at

fact that they had a party down in the lobby and allowed the kids to run and scream in the hallways

they allow you to pay deposit in cash. cute little rooms. sufficient breakfast.

charged my card twice for a pet fee and instead of fixing it and admitting the wrong on their part

no notice about the pet fee

had a conference call 30 minutes after i checked in and couldn t get wifi to work i informed front desk and ask if there was any other way i could connect because i

the pool and hot tub

it was 5-star-very clean. great location. free parking. room had an individual keurig.

the morning breakfast bar was scrumptious and very reasonably priced

more parking.

the pool area with our 5 year old niece and 10 month old grandson, but while in there a bunch of kids without an adult came in screaming and jumping in the pool

there's only 1 washer and 1 dryer but was still nice to be able to do laundry during my stay.

pool was wonderful and very warm!

the kids enjoyed it tho and said the water was warm

the gym area was hot

friendly staff clean room good breakfast

decent breakfast

pool could have been a little warmer.

the breakfast was great eggs biscuits sausage

very clean , great breakfast , pool was good for the grandkids !

the indoor pool was freezing but other than that it was great!

our kids thought the room was really cool which was a bonus

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

were in louisville for a dance competition and were very happy that we were able to get an early check in without having to pay extra

friendly welcoming staff. very clean. outstanding pool and breakfast.

spa tub was wonderful!!

like the space and cleanliness love the spa tub and comfort of the bed...

everything was great! very clean, comfortable and convenient! breakfast was fantastic!

guy that checked us in left the pool open 30 extra minutes for the kids since we arrived late

pool was one of few hotels i've stayed in where the chlorine was not overwhelming

big comfortable room, with a fully equipped kitchen

laundry available

very clean nice staff quiet location great breakfast definitely recommend

no gym, no hot breakfast

the treadmill was broken in the gym, and there were no tiles

the pool was great, really big and roomy the kids loved it

room service was good but my desert way and stale.

how the pump apparently does not work and the restaurant was closed for no reason and the gym was closed

shuttle service. late check in.

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

friendly staff and excellent breakfast

i like everything next time i will have to check out the pool didn’t have time

kids running around. the hotel probably couldn't do anything about it, but it was annoying.

the hotel is conveniently located near shops, restaurants and bar within walking distance.

the pool was out of order so i had to go shopping. this hotel offers shuttle service.

breakfast was just ok.

the shuttle takes you to the airport as well as a selection of local restaurants

the hotel shuttle was easy to use

accommodated us with an early check in

breakfast was not good at all, everything was so wet with water

didnt get to use the pool. it was closed by the time we got in.

room was spacious and we didn’t feel crowded with our 3 kids

the pool and the gym.

my room, the pool, and laundry room was clean

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us there if needed over all wonderful exsperance

however, there was no pool or fitness center like shown

pool and restaurant were closed understandable and support

small children (ages 1-10) with plenty of room, really enjoyed this stay excellent hotel, a free breakfast and a slightly larger pool would have put this one way over the

small swimming pool

it because i was just involved in a domestic abuse and needed somewhere to go with me and my two kids to stay for the night

it was nice to sit and have a hot breakfast at our leisure, enjoyed the room, the temperature was just right

nice fitness

of the adjustable shower head prevented the curtain for closing completely, allowing water to pool on the bathroom floor

to get into the pool outside you had to have a separate key couldn't use your room key for entry

pool and halls could have been cleaner

it had plenty of room for up to six people as well as a mini kitchen with fridge, microwave and sink with dishes available upon request

seating area with fence around it was great for us and our dog (pet fee applies)

the only “complaint” is that’s what you want to call it ud83dude02, the pool water was cold, the room is nice and heated, but the pool itself is not ud83dude14

room was very clean and it was stocked with items you might need, it, plates, cups, kitchen towels, glasses

early check in was accommodated; rooms were comfortable

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

the room was beautiful, clean and spacious and the kitchen was nice to have

wonderful staff, and the shuttle was wonderful

great pool and outdoor areas

breakfast hours could have went longer on daylight savings time change

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies since they didn't have a restaurant

pool was cloudy and over chlorinated

kids eat free breakfast

beds were comfortable. had fun in the pool with the grand kids.

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super soft

i need to sleep during the day and they let me have an early check in

desk personnel up on arrival very accommodating; dining room staff very cordial and shuttle service drivers were helpful and

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

the restaurant closed early due to being slow so i could not order room service.

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

appeared as though the smoking area was right at front by the valet parking area

staff location and shuttle service

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

stay at hilton facilities and this one was close to the airport with a shuttle

great breakfast buffet

the breakfast was excellent

breakfast and beds

if all motels could be like this one. wow no complaints great breakfast

00 pet fee was excessive

the coffee in the breakfast could have been better

pool was closed

'smartstart' breakfast leaves much to be desired

pool was to small

big john is super friendly and professional, makes you feel welcome as a guest, breakfast could be better but white castle is litterly 150 feet away

the breakfast had many options to choose from

there was a large crowd and i believe the kitchen staff was not used to the continued preparing and keeping up with demands

breakfast was hot and delicious. the staff was friendly.

breakfast was no so yummy.

loved having the little kitchenette

weekends parking can be extremely crowded

breakfast was great (gravy was cold) overall

the happy hour at the bar didn t have the best tasting drinks.

the free drinks, breakfast, and wifi. also the staff

the lobby was incredible as well as the bar which the bartender was super nice

bathrooms are great but with no grab bar in bath/shower i felt unsafe

pool area is very cool

i took advantage of the pool, coffee service and bar

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the location and the pool.

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice every one of them the

great warm breakfast, quiet with a nice swimming area.

the breakfast was fresh and hot

the breakfast is good and hot

i enjoyed the hot breakfast and heated indoor pool.

hot tub was hot and pool was clean

the pool was awesome

pool was closed but that was okay for us

covid going on, no pool, no breakfast

the rooms were very clean, smelled nice. the manager was so kind and the breakfast was great!!

the gym was great too

it was close to where we wanted to go! it was clean! nice gym!

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

the rooftop bar was very nice - although no one was up there but us

gym was clean and well equipped