the pool

they said they had room service and they did not.

parking was bad, had to walk about 1/4 mile to get to the motel

the ease of parking and check in was amazing. the casino is well laid out and has plenty to do.

long walk to casino

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

there is also a bar set up in the evening hours

use to have a bar set up, but no longer does with new owner

the room was really spacious. great breakfast choices.

to have a bar tender there so you could actually use the bar

the bar was not open during my stay due to lack of staffing.

breakfast rocked and the pool was super fun even though a little cold till you got moving

indoor pool could have been heated for this type of year but was still enjoyable to the kids

pet fee was pricey and pool being closed

beds too hard, pool closed

breakfast was good , clean hotel , staff was extremely nice

felt like a safe area, ample parking and great pizza place within walking distance

the fruit was the size of a golf ball

was in a good location for a good value especially at last minute. kids enjoyed the pool.

the hotel was not even close to full so why you would put a couple without pets or kids next to that

every time we seen them in the hallway they would just stare at myself and my kids

location, also rv parking of our traveling friends was ok.

it was very convenient and the only problem was the pool was out of order

the pool was closed for most of our visit

breakfast was average for a nice hotel.

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

good breakfast, nice, clean indoor pool, comfy bed, very nice staff

the facility was in good repair, the room a decent size and clean, and the fitness room was small, but equipped with a peloton bike, treadmill, and elliptical, as well as a

breakfast was really good cooked perfectly. rooms were clean staff was very hospitable

perfect location, new clean rooms, friendly staff, outside pool, great breakfast

breakfast was delicious

the breakfast was awful, we ended up going to burger king down the road.

the staff was great! breakfast was good with many options. 24hr shuttle within 3 miles

the pool the gym and the rooms are awesome

shuttle service was very nice benefit to use for the expo center activities

staff was very helpful, rooms were large, and they provided a shuttle to the expo center

not enough parking, adult breakfast way too expensive.

pool was not large enough for the amount of people that wanted to get in and there was no hot tub

the description, it stayed that the pool was heated

staff was very nice. shuttle to kentucky kingdom was great.

2 nights with 3 kids to visit kentucky kingdom

and you have a shuttle

they had a shuttle take us there

location, awesome staff, shuttle

the shuttle service was an unexpected surprise

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

room service was good

booked here so my kids could use the pool. pool was gross, not clean at all

covid19 restaurant bar and pool was closed

they have a shuttle which was very much appreciated

didn't like that the pool was cold and it was an indoor pool and there was no jacuzzi and or hot tub

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

clean, comfortable beds, nice breakfast every day, pool was great and workout room was nice

shuttle was convenient to take to amusement park. breakfast was very good.

close to airport. nice rooms, clean, nice fitness center

left for airport at 3:00 am breakfast was not made however given an snack

location electric charge breakfast great front desk and maid staff.

breakfast great. we liked kadisha who was at the front desk.

pool table in lobby, breakfast, games in lobby, overall very friendly staff.

there is small gym 24/7 coffee stand, games and drinkable water dosposer

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

shuttle on demand

the shuttle to and from the expo center & restaurants the drivers were amazing !!!

shuttle drivers were the best

24 hour shuttle

small children (ages 1-10) with plenty of room, really enjoyed this stay excellent hotel, a free breakfast and a slightly larger pool would have put this one way over the

the hotel also provided 24 hour shuttle to the expo center daily

room size, nice beds and bathroom and nice breakfast. friendly staff and shuttle to airport .

the pool and the gym.

a couch in the sitting area was great for the kids to hang out on

was very spacious, loved that with 3 kids

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

the pool was great, really big and roomy the kids loved it

close to airport. provided a shuttle to the airport.

room service, food below average

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

clean, safe, swimming pool available with a life guard

5 and 3 did, breakfast, coffee, wifi at reasonable

bby bar manager) spoiled us rotten with his attentive service

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in shuttle

wifi was fast and they had a great cable channel selection

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect for our trip

ighbors were very audible) and us were probably heard too (sorry) , cold pool

the pool area was smaller than expected, didn't allow much activity to take place in it

breakfast in the morning was great

we saw a couple decent sized spiders in the pool area.

the lady who checked us in was so sweet and directing me where to go with kids.

guest laundry and gym

no pool the in-house gym was closed

my kids would've enjoyed cereal

staff, laundry not available because of broken machines

the rooftop bar was great, and the food up there was way beyond what we expected

rooftop bar was great

this hotel, restaurant and bar certainly delivered

roof top bar was excellent food was very good

comfortable rooms, liked the pull out couch for our kids!

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service and their restaurant doesn t open until 5pm

the hotel offers room service but room service was paused

the bar and bourbon selection

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it an event in itself

wish that room service had been available

the kids enjoyed the pool

due to traffic and the street being essentially blocked, the shuttle driver dropped us off a block away from the front door

only real complaint was the pool

we also enjoyed the breakfast in the morning as it provided with an omelet bar and waffle station

the bar staff at happy hour rocked

in the garage kinda sucked as a single mom with kids

cleanliness, staff, breakfast

the pool wasn't open

from the breakfast to the kitchen in the room it was just amazing

they had 5-6 kids ranging from 1 year old

our kids particularly liked the interactive exhibit by the elevators

great rooms, enjoyable bar and restaurant, very helpful staff

loud neighbors that let their kids run up and down the hallways

we loved the steam room and would have gotten a massage at the spa had we reserved a spot sooner

the bar is incredible, but pricey

staff was horrible at check in and they allowed kids to play on elevator all night long.

is amazing location, clean, nice staff, pool and gym were great

liked the fresh/modern look of the room and their indoor pool

hotel bar staff was very nice as well

staff from valet to desk to hotel bar were super nice

at literally was almost the size of a full and was so comfortable for my kids it fit 3 of them

we called for room service for extra towels never got them, and even though we moved our car from their parking

my kids enjoyed the atmosphere

i requested and received a late check out for an extra hour

kids cancer alliance gala

laundry rooms

i was disappointed that we couldn't use the pool or fitness center.

pool closed too early

was very clean and comfortable. staff very friendly and helpful. breakfast was great

to give us wifi passcode; and pool, exercise room were locked

pillows were great. bar with fish on third floor was beautiful!

room service was delivered in great time

thing i didn't like was they didn't have a microwave in the room and the pool closed before i could use

so if you want room service or just call front desk you couldn't

room service was excellent

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of residential camp/project

breakfast is not free.

me kid of residential camp/project

breakfast made to order clean pool the kids enjoyed

we always come back. wish the bar didn't close early on game nights.

glad they had a pool!

location and the breakfast

ich we didn t get to try)

nice pool area,also a nice area for outside sitting

great room awesome staff parking was excellent and breakfast was good

pool area was good, especially for our kids no hot tub

the bed was very hard and the cable on had 1 stations for kids. not alot of choices

there are alot of homeless people around there nd beg for money. i have kids.

they have a cash bar in the lobby

the interior and design were very modern, with comfortable seating and a pleasant bar for entertainment

no pool or fitness room.

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

the location to downtown was great walking to bar ect...

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

laundry facilities are downstairs with a great-looking fitness area

the rooftop bar was very nice - although no one was up there but us

the roof top bar / restaurant was phenomenal

the rooftop bar and patio was very nice

gym was clean and well equipped

it was close to where we wanted to go! it was clean! nice gym!

didn't like the fitness center

the treadmills in the fitness center were in bad shape

i picked because it was near the airport and you had a shuttle to the airport

luv the big/spa tub helps relax

just wished they would do the shuttle to the expo center

it was clean. staff was friendly. shuttle to the airport

the complimentary breakfast was very delicious and hot

didn't have hot tub and phones in room didn't work and pool water wear too cold

the very best breakfast i have ever had at a hotel!

pool

staff was nice. very clean. breakfast was great!

size of the room was adequate for 5 people. hot breakfast served both mornings was great!'

easy off the interstate, very quiet, great breakfast!

had to keep being harsh with the kids to quit rolling it back and forth

breakfast was hot with plenty of variety

the location is superb and so is the pool

the pool was fabulous!! great food & drinks. our suite was great.

pool is small but that is not unexpected for this area.

the location and the pool.

the whole place is a wonderful experience, the pool a great treat.

pool clean rooms staff was very polite

the gym and the size of the room.

it was clean. free laundry was nice.

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

wife and daughter enjoyed the indoor pool and your workout area

there was a laundry room or storage room nearby

pool was very nice

breakfast would have been great if they opened for the earlier flights.

we really appreciated the shuttle service they offered for the airport and louder than life festival

was no clean towels available there was only one person doing laundry for the entire hotel

fitness room was really nice

clean room, comfortable bed, great breakfast. rish at the front desk was awesome

loose and some of the ceiling plaster was falling off in one small spot but besides that the fitness room was actually pretty decent for a hotel gym

breakfast was better previous times we stayed there.

breakfast could have been a little better

the service the breakfast very clean the location was excellent

very friendly, helpful desk staff. great breakfast.

good breakfast

someone that tries to maintain somewhat of a fitness routine, even on travel, i absolutely have to have a fitness center at whatever hotel i

breakfast was amazing and they had funny puns on their signs

pool was closed

breakfast and common areas were very clean

clean, breakfast, staff friendliness, size of room.

were extremely disappointed that they had the pool closed due to it being green and algae

indoor pool, breakfast was average at best

breakfast was less than what i had been used to at the baymont across the hwy.

no breakfast

breakfast could b better

breakfast is bad..just cereal..coffee was good..

breakfast was only cereal and waffles, even though there was empty cases and condiments for other

they had a lot of breakfast selections; i

the breakfast was a full breakfast

breakfast was great

breakfast, while not gourmet, was quite good

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

the full kitchen in the room and staff was amazing

i liked the full kitchen and bath tub. room was big and had lots of space.

clean and comfortable room with a full kitchen. nice staff.

pool area was dirty with hair on floor around the

the kids enjoyed the pool

pool area could use a bit jazzing up

the breakfast and pool were amazing. the fitness room was well equiped.

breakfast was great! pool was awesome for the kids!

the kids loved the pool

pool

they didn't even charge the pet fee because he was so well behaved

decent fitness center

love having full kitchen for the price

clean, new, super comfortable beds, nice fitness room

full kitchen with dishes and cookware

indoor pool is very nice

beds were extremely comfortable and breakfast was good

breakfast didn't have eggs or meat

3- after 4 no laundry, can not request wash rags, towels

the heated indoor pool was so beautiful in it's design, perfectly clean & maintained