i was also very surprised to see the indoor pool having numerous little pieces of trash floating around in it as well as

not available, restaurant not available, gym not available

amazing pool, free laundry!

no vending machines or laundry.

clean, comfy bed and i used the gym which was nice.

the dates we stayed, the pool and breakfast bar was closed due to covid19 restrictions

that the pool was outdoors. was wanting an indoor pool

in pool became lose

breakfast a was very good variety & better quality than most

clean, breakfast, staff friendliness, size of room.

indoor pool was unusable

it's great to have a full kitchen

pool area was dirty with hair on floor around the

clean comfortable room and kitchen facilities.

the full kitchen in the room and staff was amazing

wifi was not great

so if you want room service or just call front desk you couldn't

internet wifi equipment is mounted outside the bathroom door with all the lights from the equipment didn't

love the location to downtown and the gym was the best i ve ever seen in a hotel.

great gym

breakfast

the hotel didn't have a lot of complementary continental breakfast.

hotel breakfast was a great experience, staff were excellent and friendly

the facilities were not great, the gym was so extremely dirty

service was down, restaurant was full of pictures of gay men, did not provide room service for breakfast as advertised

laundry amenities and kitchenette

super friendly staff, clean beds and rooms, kids loved the pool.

there wasn't much we didn't like, we only wished the pool was bigger.

pool area echos like crazy, but it’s an indoor pool

the evening receptionist was on her phone in a lobby chair as a 20+ kids pool party was happening with little to no supervision

gym on site

the breakfast was excellent for people with no allergies

guest laundry and gym

laundry facilities on site

the breakfast didn't have any dairy-free options. soy or almond milk would've been wonderful.

breakfast could be better

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of residential camp/project

no breakfast do too cov 19. the staff was very nice.

breakfast made to order clean pool the kids enjoyed

it was great they still offered something for breakfast

this is the first hotel we have stayed at that had games in the lobby for the kids

fitness facility, water cooler didn't work very well (water started to flow then came out as a

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

laundry facilities are downstairs with a great-looking fitness area

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to access it

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

my kids were thrilled with the extra large television

the pool was clean and had plenty of towels

the front lady even gave the kids some rubber duckies to play in the pool with

pool

the staff was very friendly and the gym was adequate.

the music, atmosphere, bar and porch restaurant was 5 star

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

kids enjoyed the indoor pool

com didn t put the late check out on our booking and she changed our checkout time to 2 with no extra charge

at literally was almost the size of a full and was so comfortable for my kids it fit 3 of them

breakfast was great

bar also available

place in downtown, but there were loud kids outside of our room in the hallway late into the night which made it hard to sleep

the staff was very friendly especially the guy during breakfast.

room was great and breakfast was a nice bonus.

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

ich we didn t get to try)

pool was open

only thing is i thought the pool was heated, but it isn't

the rooms were very clean with room service everyday that we were there

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and explained a little history about who has came

the hotel offers room service but room service was paused

hotel provides no in-room information about its own restaurants

there was no room service

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service and their restaurant doesn t open until 5pm

shuttle available from or to the airport, poor breakfast is only ham sandwich which i dona

the valet both was all confused. the shuttle service was terrible. it did not run on time.

too many hidden fees!! the wifi is not free and vaket parking is $30 a night.

it was very clean employees were very helpful and nice breakfast was awesome

the hotel had a gym and a pool -- perfect for an extended stay

the roof top bar / restaurant was phenomenal

coffee in the lobby would be nice if you come in after bar area is closed

the rooftop bar was very nice - although no one was up there but us

the gym was great too

the rooftop bar and patio was very nice

this hotel, restaurant and bar certainly delivered

rooftop bar was great

great location. easy walking to downtown, free ev charging.

the rooftop bar was great, and the food up there was way beyond what we expected

we even had an delay the next day with our business in town and they allowed a late check out

i was a little disappointed that there was no complimentary coffee bar in the morning.

free shuttle to & from the airport was a plus

the shuttle to the airport is excellent and 24 hrs

i would love it if they ran a shuttle after concerts

clean, new, super comfortable beds, nice fitness room

everything the full kitchen was a surprise

decent fitness center

they didn't even charge the pet fee because he was so well behaved

full kitchen and big desk

the room was so clean and comfortable and the breakfast was really nice with several options.

had to wait around to get towels for the pool, and it took at least 10 minutes standing around waiting to check out

breakfast choices

didn’t eat the breakfast

the breakfast was good for hotel breakfast

pool was out of order

clean room. nice breakfast. attentive staff.

clean, comfortable beds, great breakfast

breakfast was average for a nice hotel.

they ran out of towels for the pool, but that's it everything else was great!

i took advantage of the pool, coffee service and bar

the pool was fabulous!! great food & drinks. our suite was great.

the whole place is a wonderful experience, the pool a great treat.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

people could separate themselves in the hotel industry by providing a little bit higher quality breakfast

only will say that site i booked from didn’t list this property as having a pool(indoor), maybe i missed it, i wish i knew so i could have brought my swimsuit and googles, i

the eggs at hot breakfast werent good at all.

great location, friendly staff, nice breakfast, and very nice rooms.

small pool

the pool is very good

the swimming pool was out of service.

location was good & not crowded. on site laundry was convenient but pricey.

loved having a pool and breakfast!

the breakfast was great and the location was wonderful,easy access to and from interstate

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

stay at hilton facilities and this one was close to the airport with a shuttle

they had a shuttle take us there

and you have a shuttle

shuttle rides

the restaurant closed early due to being slow so i could not order room service.

the pool was nice and big for the kids and other guest

eating in a filthy, old and outdated hotel room with three kids is not pleasing

microwave was outdated and missing a knob and the shuttle service was inconsistent due to the lack of staffing

expo parking can be up to 20$ its nice that they have a shuttle for free that can take you back and forth

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially wen you travel with kids

was no airport shuttle advertised or listed

breakfast was good

good location clean room the pool was nice

i wish the pool was heated. it was cold.

breakfast was only ok

saline pool, kitchenette, free breakfast, comfortable bed and pillows, patio, modern decor.

the full kitchen was great and the beds were incredible

room was a suite, so it had 2 queen beds, a sofa bed, and a kitchen (w/o a stove); plenty of room for 3 people

breakfast was beyond average for hotels of this size

was adequate room was ok had very poor lighting pool and gym were good nice place for price and close to

middle of construction no elevator had loud kids playin in the hallway up till late and my room was on 3rd floor had to climb three flights og

we had lots of kids with us as we were traveling with a club from our church and the lady at front was always

pool,hot tub, comfortable beds

design of the room, the gym room facilities, the pool-side sit-dwon,relaxed area, one of the best i ever had

having a coffee bar or some type of room service would have made the experience a better one

wish pool opened earlier and wish they had a hot tub.

shuttle service. late check in.

how the pump apparently does not work and the restaurant was closed for no reason and the gym was closed

the pool could have been deeper and maybe a hot tub added

the pool and the gym.

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

room was spacious and we didn’t feel crowded with our 3 kids

room size, nice beds and bathroom and nice breakfast. friendly staff and shuttle to airport .

were kids in the adjacent room creating ruckus until 11:30 pm

close to expo center and shuttle service.

rooms were nice, the lobby was nice and we were with a group, so the kids could play

pool was very small, no complimentary breakfast

it did not have a continental breakfast.

clean, free breakfast

breakfast great. we liked kadisha who was at the front desk.

the shuttle takes you to the airport as well as a selection of local restaurants

unsure if this is even tied to the hotel but the shuttle pickup driver (a lady) was unhelpful when picking me up from the airport

breakfast was not good at all, everything was so wet with water

it was nice to sit and have a hot breakfast at our leisure, enjoyed the room, the temperature was just right

nice fitness

free airport shuttle and friendly helpful staff.

breakfast was better than expected

and shuttle service was a bonus, they would take us in 3 mile radius of hotel which was nice

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

the breakfast was rather limited compared to in the past due to covid.

i was counting on using the fitness equipment

the elevator smelled of mildew and the temperature in the fitness room was not adjustable.

the clerks on staff, the breakfast ladies, all so good to talk with

breakfast would have been great if they opened for the earlier flights.

shuttle service to the airport was advertised

beds comfy. fitness room good.

did not have tine for the included breakfast as they were not

pool was clean, secure and open for reasonable time frame

rocked and the pool was super fun even though a little cold till you got moving

pool area smelled super strongly of chlorine. eye-watering.

indoor pool could have been heated for this type of year but was still enjoyable to the kids

pet fee was pricey and pool being closed

staff were all very friendly. breakfast was great.

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

was 1 of the best hotel that we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

& shuttle apparently there was an issue with labor would have like to use shuttle to airport fitness room was

helpful, great value, very nice area, good breakfast, room was clean and comfortable

it had plenty of room for up to six people as well as a mini kitchen with fridge, microwave and sink with dishes available upon request

) the male staff harassed me and my kids saying they were ensuring how many people were staying in the room

beds are terrible and wifi sucks

was closed and the site said it had a pool all 3 kids were disappointed cause they couldn't

my kids liked the free paper cranes at the desk

free fast wifi is just a

i like it had a pool and bar but pool closes to early for those arriving late.

the bar was not open during my stay due to lack of staffing.

great breakfast over all just a great place to stay and i will absolutely stay again

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room and both were