the wifi was down

window door providing daylight and access to private parking lot with chairs many restaurants next to the

lots of parking

breakfast

got free late check out which really made my daughter more comfortable awaiting 6 hours between her

dryer in the laundry wasn't working so we had to go to an expensive local laundrymat

laundry room had an older washer & dryer

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

clean room and great kitchen

the beds were comfortable, the room was spacious, and the kitchen had everything we needed

swimming pool.

get to go to the common pool as it was full all the time

pool was great and room was clean staff very helpful and friendly i will be coming back

swimming pool

we enjoyed the poolside and the use of their bbq

of the room, completeness of the kitchen (ref, oven, microwave, percolator, etc

(bathroom & kitchen) we have 2 adjoined room and we could not close the main door

having a kitchen!

not use spa tub - taps dysfunctional but did eventually manage to get the tub filled and then when jets

manager was a great host!!! amenities were perfect for my grandson; pool, playground and bbq

we have a car, there is free parking, the motel consists of three blocks, one is being renovated, we lived with a view of the

coin laundry on site

the price the best hotel ever, delicious breakfast , very clean rooms

we had to go to the common kitchen area to use microwave

good with kids

pool was nice for my grandson staff at desk very nice and helpful

pool could be warmer and the hot tub didn't have water in it.

very clean room/bathroom/lobby/pool area

pool could be open longer and earlier

love t set up of te check in area the pool nd hot tub my kids enjoyed

it was located very close to main park in thorold

the room was clean and they gave us early check in

great area for kids

i like pretty much everything, and the new arcade and golf lounge are a perfect addition!

pool play area and restaurant were great room was clean and comfy

got there late, went to the bar and had dinner and listened to some music, felt very

court yard area great for kids specially indoor pool and jacuzy

the pool was not in operation and that was a little disappointing.

friendly staff, parking right outside of room

very friendly staff. good location, easy access to food with kids. quiet motel.

the managers were great, they said hello at breakfast but otherwise left you alone

the wifi kept cutting

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

room service was great

pool area looks nice but we didn't go as there were so many kids jumping in it didn't seem relaxing

charged for breakfast for the kids and also parking

loved our room, and we were able to take advantage of the late check out

more channels on tv for kids.....

luggage and stuff through the stairs parking has $15 fees wifi is so slow, we didnt use it breakfast is offsite, we missed it because my son is sick and too

room service was unfortunately unavailable on one of the days, additionally, the hotel provided

was big th bed was comfy th jacuzzi was amazin we were overall happy n can t to go bck w th kids

was very noisy,kids running in hall making lots of noise,the heat was just hot air was cold most times

the kids loved it

if the bar had stayed open later than 11pm

was a little expensive and the bar staff didn’t wait on us for 20 minutes after we sat right in front of him

location, cleanliness, early check in

few channels on tv, no movies, not good for kids

the food was excellant as well as the pool, gym and gift shoops

view the size of the room linens and pillows free breakfast complimentary drinks pool and hot

the food was excellant as well as the pool, gym and gift shoops

was a family with young children doing laundry in the gym area

room was not available upon check in as we asked for early check in, we were offered and upgrade for a low increase in the fee

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart, painting supplies, and everything else imaginable, in street shoes, with muddy feet,

elevator too slow, old and small no microwave no laundry room

they don’t have laundry carts

good location,value for money and superb pool, breakfast was great.

it was noisy because of the bar nearby.

pool was not open which we were counting on but that's life sometimes

the pool is not working and there’s no coffee shop

pool closed

size of pool

the room was big enough for us (family with 2 small kids)

no microwave in the room and no laundry facilities available for public use

hotel also features excellent amenities including a clean and well-maintained swimming pool and gym, perfect for relaxing or keeping up with your fitness routine

pool was nice (though not very warm, my kids said)

more equipment in gym and update pool and sauna

view of the falls and easy walk to the casino

man was very helpfull the room was great next time i come witch will be july 12th will used there pool thank you for a great stay will tell all my freind about this motel was noy far from the

super close to casino and margaritaville inexpensive but clean and comfortable.

close to timmie’s n casino

being surrounded by restos, casino, and a few minutes walk to clifton hill and the world wonder niagara falls

right beside timmies (always busy) had a tub in our room which was amazing & the pool was nice too

i really liked the fact that there was a mini kitchen (i made myself some scrambled eggs for breaky

room and mini kitchen were well appointed

customers have access to the rooms, i did not like the idea that someone sitting at the bar drinking

noisy , bar on the main floor of the hotel and they have weddings and parties

it had a kitchenette lots of space

microwave, some kids never eat outside food,so, they should take some initiatives to set up

spa tub was excellent, we received a complementary upgrade and it was amazing

i loved that we had the spa tub in our room, it made the stay even better!

was very large and had a lovely view of the downtown area (clifton hill, casino)

upon observation, i asked about the gym and the pool and to my amazement they were open this time around

pool gym game room restaurant

good location clean coffee shop and bar in lobby good value

the bar let you bring your drinks up to the room and there was an ihop in the parking lot

not fault of the hotel because they send there laundry out to be

gym pool archades bar friendly staff housekeeping helpful

parking was full when we arrived

kids were able to enjoy the pool and hot tub which they loved

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

they could use a free continental breakfast for their quests.

prefer buffet breakfast, menu not to our liking so we only used restaurant one morning

no gym. and didn't have posted

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids were both happy

conditioning very noisy no refrigerator in the room no water dispenser in the building the gym needed a set of hand

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids

spa time!!!

my kids had a good time in the pool and in the hot tub

its a long walk to the casino.

gym was closed and buffet breakfast on a tuesday morning which the potatoes were cold

every thing was fantastic, the view of the falls, and the resturants and bar were first rate.

said free wifi, but the wifi was very bad

allowed an early check in & a late check out

clean room nice pool

close to the falls, both casinos clifton hill etc

staff, rooms and pool all excellent

it is in walking distance of great restaurants and both casinos

having to get out of the jacuzzi in order to start the jets. swimming pool was unavailable.

nice very updated (all the furniture and appliances literally seemed brand new), decent free breakfast with yogurt, fruit, pancakes, cereals, muffins, milk and more

the breakfast muffins and pancakes were very good

breakfast was great for the price

under renovation, but not mad about it. no pool.

lovely restaurant, cleanliness, and the pool.

close to the stage and casino and cheaper than any other hotel around in the times we have

also extremely loud due to kids play and screaming at 9am

bar restaurant and lobby very pretty

to everything - falls, casinos, clifton hill, restaurants - but without all the noise and hubbub

i had booked a room with the heart shaped spa tub and forgot my bubble bath

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

our room was right beside the pool. every thing is close by.

also got the spa room with the tub and the jets weren’t working

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

clean with a good location. laundry onsite to be able to wash clothes.

were polite and helpful and gave us an early check in

the gym equipment needs to be updated/replaced

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

clean, comfortable and breakfast was excellent

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms,we really enjoyed our

after we had checked out and were having breakfast i realized i had lost my gold wedding band so we went back to ask if anyone had seen it

close enough to everything, but far enough to be quiet. jacuzzi and pool. view was great

the swimming pool was very cold

is very accessible for all the places that my kids visited and it just a walking distance from the hotel room is clean and warm we all slept well

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

it was very clean great location and breakfast was awesome

they practically don't have nothing they need more items in their breakfast, they don't have a laundry so i had to drive looking for

clean, great location and the kids loved the two pools ...

cleaning staff very nice and friendly and always said hi to us and the kids

the wifi was very poor only in the lobby was a better reception.

wifi not the best. kept losing service on phones.

no room service.

clean room. spa tub worked great

big and comfort room. we got breakfast early in the morning (5:00 am)

not much options for the breakfast.

room had a nice spa tub.

s clean, everything works as it should, breakfast is adequate for the price you pay

the pool was a nice bonus, the kids had a blast

very close to falls and casino and thats we love the most

at the time of stay they were having renovations so the restaurant, pool, gym and parking lot were closed

amenities (laundry, gym, etc

was clean, bed was comfortable and the staffs were friendly, we were allowed an early check in

was put in the room by the laundry room. noise started at 7am, flies and insects

pool is so small, only eight at a time

was small for kids only

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to the noise

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

only tiny thing was that it didn t have a bar but there s an indoor walkway to hard rock so still didn t have to bear the cold to go for

the hot tub in the pool area was extremely hot people were just sitting around it because it was too hot

smell of swimming pool everywhere

earlier access to the water park

great hotel. great location. excellent staff. connected to the casino and amenities.

good breakfast, nice poo, free parking

free parking, breakfast and wifi was all included which was great.

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

the problems we encountered were: - very weak wifi - the water in the shower was unpredictable

was clean and quiet the staff was helpful and friendly and very close to all attractions free breakfast and

perfect for going to clifton hill or water park everything is near by

the amazing pool area.

kids totally enjoyed the water park

court yard lots kids running around

asked for late check in and early check in at beginning of booking

gym very nice

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

the gym equipments need to be up graded.

the gym smells. i thought breakfast was free but it is not.

really helpful staff, really good gym and the bonus of a pool

also, the gym isn’t the greatest

complimentary breakfast and access to pool / gym facilities is great

our truck was broken into and had everything stolen from gift cards to laundry

the set up the spa bath the location

gym could be better - there were no free weights. minimal equipment.

no bar on rooftop

loved the spa tub in our room and the free breakfast that was include it definitely had a lot of options

rashon the bartender was also excellent in recommending the bar food

disappointed when it was on the second floor that looked out onto the quality inn and quality inn parking lot

only thing was our jets didn t work in the spa bath and hot water runs out quick.

it was 28* and snowing, too cold to be walking with kids

that the breakfast didn’t offered eggs bacon jam

kids enjoyed the pool

the pool and hot tub were very nice and well maintained

breakfast and pool was extra good

the breakfast in a bag wasn’t the greatest but kids still ate it.

specially for kids as it is very close to niagara falls observation tower and terrapin point and goat island

visitors (adults and kids) were playing ping pong past 12:30am

there were no laundry services and ice machines were only on two floors, not our floor

gym is small but great

right across the street from the casino and we could see the mist from the falls from our room

advertise having onsite laundry, no laundry detergent available for purchase

clean, modern, friendly staff , bar and restaurant on site easy walking distance to everything

walking distance to the casino and niagara

it is walking distance to the falls, as well as restaurants, shops & the casino

hot tub and pool and room service was

didn t want to see the casino anyways, the river view from our room was

the wifi works perfectly

too many kids in the pool area using the hot tub as a kiddy pool.

nice location, pool for kids. nice stuff friendly and clean atmosphere

got my early check in

for 15 min early check in they charge 25 25 usd

and bar right in the hotel

everything was perfect from check in to check out. the breakfast was wonderful.

our kids went back out to the car and got drinks, they forgot to lock the door

great location... beds were comfortable. kids enjoyed the pool.

smoking on the balcony very awkward if you have young kids that you don't want to leave unattended

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,

was listed as having a gym, but the gym has apparently been closed for years

little off the beaten path but quiet and easily walkable for adults and families with older kids

very nice facility overall, great value, walking distance to casino.

the pool room was too hot. wasn't able to enjoy the pool.

staff here is rude. i asked for a 30 min late check out but qas rudely turned down.

we also enjoyed the swimming pool

property/ stay has a laundry room and it’s free

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible we were not able to get any signal on any of our phones

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

loved the laundry perks

was excellent and the underground tunnel was a bonus when going to casino

room service was fast

were able to get an early check in which was great since i was on the road very early

ended up staying for new years and liked the location because it was close to the casino

breakfast is good

pool could've been warmer

since this is spring break of course there wrre a lot of families w kids

the valet will drive you in a golf cart to the falls

the kids play area coin machine was out of order.

gym impressive facilities

adults, 1 teen and 1 child)

was beautiful and perfect except for the blonde bar tender in the casino very unprofessional and disrespectful every one else very professional and