part of hotel under construction, pool and hottub looked a bit dated.

walikg distance to a nice local bar for

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

the pool and hot tub were really nice

kitchen, location.

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

good free coffee in the hotel store, free laundry was also nice to have

access to laundry room/ gym and no extra charges

kind staff, roomy elevator, the room exceeded my expectations with a full sized fridge and kitchen

the pool and hot tub

hotel shuttle

good shuttle service

airport shuttle

advertised a pool and hot tub, but when we got there they said it was closed

very convenient location, good pricing. ample parking, free internet.

the breakfast was not included in the stay, which we didnt discover until we arrived and saw the sign

lack of breakfast food

the room was big, bed was comfortable and there was ample parking.

information we received said the hotel had room service

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

pool was great gym was clean breakfast was delicious room was very nice

that i have to leave before breakfast

breakfast was good

staff & pool

great staff, comfy beds, no pet fee (yay

received great front desk service and appreciated the early check in approval

shuttle is run in an efficient way

the staff were all very friendly and accomodating. the airport shuttle was very convienient

nothing really. pool is small but clean and nice.

nice pool but cold

ice dispenser on one side not working and no pool info about swimming hours

only thing they need t work on better is the pool other than that everything is

cute pool, comfy bed, ac worked really well

a pool was a bonus

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

pool wasn't open

pool was closed sadly

really nice fitness area

breakfast bar is bland, tasteless and not worth the $12.99 hotel charges for it at all.

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

no supplies in the fitness area, including water or wipes

they said they were still doing laundry and that we would need to wait

shuttle service to the airport is horrible

the pool was freezing. outside of that, we loved it.

it included a kitchen and a sitting area, along with a desk

no shuttle service

great breakfast, nice staff.

clean, great location, shuttle to airport.

the hostess in the breakfast room was not as professional as i would've expected.

cleanliness, location, pool, room and breakfast.

the free breakfast was very good, lots of choices and drink choices! loved it

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused our dogs to bark

no pool, wifi

needed an early check in for meeting

amazing location, staff were very friendly and helpful, pool and workout room were great.

the hotel had a small bar with reasonably priced items

clean and nice room. great breakfast.

pool was on the small

breakfast was great

the lady in the breakfast room was super nice

breakfast was a helpful plus

breakfast is free and there are both hot and cold options

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

indoor pool was not open, but not because of double tree

the bar n pool closed

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

pool area

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was filthy, and i found a razor in the dryer

the woman working the front desk was amazing. pool was clean, rooms were clean.

enough towels in the room, and we had to go ask for them repeatedly because we showered after the pool, and their we six of us trying to share two towels the first night

pool was down for updates but looked nice

great breakfast

com it was said that the hotel has free shuttle to the airport, but it didn't, we should have been informed of this before we booked the

fitness center is closed as well

need coin laundry inside.

the free breakfast was full of choices

great to have breakfast when you wake up on cite before starting day

fitness room locked, breakfast offering mediocre

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

pool and spa were closed

shuttle got us to airport in plenty of time

shuttle to airport was awesome

allowed us to do an early check in after our 6am flight was cancelled

pool and spa were closed

was looking for hotels with a pool

pool/hot tub hours were great and fresh towels were ample

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

kids loved the pool area

and a great breakfast

pool without a ton of people in it and be able to sit and relax in hot tub without unsupervised kids playing in it

i used the facial bar of soap

kids were running up and down the hallway until about 11 at night

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean and modern/seems newly built or re-designed, i would stay again

breakfast staff were excellent

although we didn't get to use the gym, i know i would've loved it too because it actually had dumbbells and not a bunch of machines

everything from check-in to room to pool

whole hotel smelled like marijuana which was upsetting being i had my kids

the lobby where breakfast was served it was extremely hot.

i loved having the kitchen in the living room

of black substance on it which followed us around to the hard floor, both in the bathroom and kitchen, a little

said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought that was very rude, the breakfast should not have been cleaned up till 10 when

the kitchen with bar

only thing i could see that could've been better is better breakfast selections

dirty and breakfast was skimpy. not even a hard boiled egg.

the breakfast

the continental breakfast sucked

the early check in/late check out

free parking on site

no hott tub by pool

gym facilities can be updated

welcoming staff, nice room, bar staff were wonderful. surprisingly the food was very good.

pool and gym were great! big room

great location safety was our high priority. the swimming pool was ideal for the children.

great staff, good breakfast, large parking lot for my semi truck

booking there was an amenities list and one of interest for me was free shuttle to and from airport

great staff, good breakfast, large parking lot for my semi truck

the great staff, the rooms, very clean, comfy, a very good hotel and a fantastic surprise breakfast

very clean! staff was extremely kind and attentive! breakfast buffet was great!

the breakfast is what i call a full breakfast

liked that the pool was heated, made it easy for me to bring my 2 littles in and it stayed open until 11 what a

free breakfast, too

staff was phenomenal! pool was warm!

the free wifi was difficult to get on

late check out allowed us to sleep in and not feel rushed

no beverages in room room service starts at 11 am so you have to walk downstairs

the bar closed early

comfy bed. clean room. wifi.

nice corner view breakfast was excellent

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

no fitness center

the fitness center was also dated and quite small

the fitness center and atrium pool!

it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert

the pool was room temperature need to be a little warmer.

i didn't use the gym or pool facilities but those looked inviting too

nice room, everything as expected. kids had so much fun in the pool!

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and cookies in the room

the gym was phenomenal

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

they also had to wrangle all of the hockey kids the parents never watch

room service was an extra $5 to bring food to the room

also they have now added a spa - great reason to come back

we ordered room service from the 1890 restaurant at the hotel

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a side of bacon for my husband

only disappointing aspect was that we had to pay $150 for early check in

room service was fast!

room service was quick and delicious

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

could have been some toast with the breakfast buffet

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

loved the location, gym and beds were comfortable.

to us when checking in that did not coincide with the hotel's offerings, such as we were told the bar closed at 10:30 p

fitness gym well provided and functioning

no breakfast or pool

the gym i loved, staff was very good bobby the valet was excellent

the restaurant and bar was closed aswell as the pool and no breakfast was served

to many young kids

breakfast was great having a gym was great

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

only complaint... no guide on the tv for the kids.

the gym

gym was spacious and clean

our room was not ready, and we headed to the bar attached to the hotel

towels were worn. no room service done yet when we got back sunday afternoon.

gym is outdated. breakfast is terrible, restaurant is mediocre.

and the gyms are usually great too

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the amenities such as the roof top bar and downstairs restaurant were out of this world

the rood top bar is an experience and i loved

a lot of nice venues in hotel. gym was great. great location.

the vault bar was the best bar i have ever been to

- and everything was an additional cost except wifi

wifi you have to pay for

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

room service was not offered because the hotel was sold out and i didn't pay for that because of

the rooms were very clean and my kids loved the pool

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

the style. the gym

i didn't like that the hotel didn't have breakfast.

pool still closed!

was in a great location, the bed was comfortable, the staff were super nice / helpful and the pool was nice too

loved it. great suite, private, quiet, clean, great ac! great kitchen!

i like having two rooms= a bedroom and a kitchen/common area.

pool wasn’t heated

very clean, great hot breakfast, wonderful kitchen in the suite, comfortable beds.

one gentleman helped my husband bring breakfast up to our room and they were never bothered by my 1 year olds fussiness from traveling

hotel was very clean, beds were exceptionally comfortable and the breakfast and your shuttle service a plus

staff was very nice. room was very clean. breakfast was good.

breakfast area was hard to find

shuttle to cleveland clinic in a timely manner for appointments

free shuttle service to the cleveland clinic

the kitchen sink backed up a little but thats literally it

the breakfast was more than adequate and good value

breakfast was a little disappointing.could of have more variety as far as hot food options

breakfast was to-to boxes and you could request a microwave omelette

i wish the pool was open but understand during this pandemic

clean. nice staff. good breakfast

out door pool

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

pool was nice

wifi did not work most of the stay

and gym were closed

pool was closed, restaurant was closed, people partying in hallway till 2 in the morning

no gym access cause lock is broken

the gym and swimming pool were both under construction and i was disappointed because i wanted to use

the once nice pool is closed, the gym is the tool room

the next day my kids got an ear infection

pool was down. i had two small kids and that sucked

kids loved the trundle bed

our pool was down all 3 nights kids had to go across the street to another hotel that was crowded

nice fitness center and pool too

not do late check out ; hotel turn water off did not notify us

some aesthetic, filling holes in the parking lot, buffing and dusting off the old metal furnitures in the

but we always got whatever we asked for cleaning wise and room service wise

can go to the gym any time they have to let you in

total stay for 1 night and late check out was $125

my kids slept on the floor

loved the pool for the kids and staff was awesome. the club was the best!

bar inside was one of the reasons we stayed at this hotel

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they were very loud and ruff playing with each other (even after the kids

could have had larger towels in the pool area

would have liked a fridge in the room, and longer pool hours.

they especially liked the breakfast

friendly staff. breakfast was good. comfortable bed.

pool was clean and pleasant

pool was closed

having to pay for overnight parking.

was a surprise $10 parking charge upon check-in

i didn t like that you couldn t get room service all day

gym has been upgraded with new equipment from last year.

there swimming pool was closed

pool is a little small

pool only open at 5pm during the week.

thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good

upper floor rooms should ve been available because the parking lot wasn t very full

decided to go to this motel because they advertised an indoor pool

bright, clean, indoor pool and hot tub, friendly staff

convenient and good breakfast.

once inside the staff is pleasant, the breakfast buffet is ample, the rooms are clean and well designed and the bed is super comfy

breakfast was excellent

nice breakfast room - welcoming front desk staff

pool could have been 82° to be more comfortable.

pool closed

the pool was closed

fitness center needs major upgrade

location, comfortable beds and great breakfast

ice cold when in it initially & took all night with heater on 85 degrees to finally warm up; the breakfast was ok but not exceptional

the pool

pool was nasty, bubbling at open

supposed breakfast was the worst ripoff i have experienced in some time

breakfast was pitiful

the pool is very pleasant and clean

the pool was flawless & breakfast was great too

the pool area within the motel courtyard was very attractive and inviting

pool was nice too

friendly staff, nice looking pool area.

to the clinic facilities, ease to access to everything, wifi connection

the self service laundry was great and the shuttles to and from the hospital was great as well.

no wifi

we ordered room service the food was delicious ordered the half chicken, cesar salad, crispy pickles and humus

also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones

close to cleveland clinic and the shuttle came everyday

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

room was very good and room service was excellent

room service was amazing and prompt!

excellent location, amenities, room service and staff was very helpful!

the room service was really good

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the dining area and breakfast and lunch area were lovely.

breakfast bar is by far the best i have ever enjoyed during any of my many travels