we also enjoyed the pool and exercise room

shuttle bus to/from mall was definitely a plus

was a great hotel. breakfast was good and the staff was very courteous.

location was good, hot breakfast was good many options available.

i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i was picked up

only needed a one night stay at the end of a roadtrip, great space in room and pool was great for the kids

great towels, liked that they provided basic kitchen essentials

kids loved the pool

clean and comfortable. great breakfast.

perfect for families with kids

friendly staff aimed to please. shuttle service outstanding!

the hotels website claims the pool has 24hr access but it does not.

towels in the pool area both times we went down there to swim

was hard to get through to the front desk to book a reservation on the shuttle

don’t keep towels in the pool area

pool was great for the kids and not over crowded, which we liked

tried to take the kids swimming and the pool was quit cold

a few more tables in the pool area would be helpful (there was one) (-)the pool and hot tub were not available during our stay because of maintenance. (+) pool was great for my daughter (+)i like the rooms that they have the kitchen and the pool. (+) the hot tub/pool were fun and relaxing as (+) the fitness center was great and the pool and hot tub were very relaxing, the pool was great, not too hot and not too cold it was (+) i do have to say it is the first hotel that i go to that the pool does not feel like it is all clorox and the pool was just perfect temperature (-)pool was freezing cold. no creamer available for coffee during our stay. no breakfast included. (-) that was a shame, we couldn t use the pool or exercise room (+)pool was a wonderful temp to enjoy and not be cold-my boys absolutely loved it, and the morning

good breakfast, full kitchen in room

pm or 2 am)

friendly staff, full kitchen

nice kitchenette, big rooms, nice and clean.

very clean, staff was so friendly, huge rooms and comfy beds, and an amazing breakfast

regular refrigerator/freezer, kitchen sink, dishes, etc

pleased to find full size refrigerator and kitchen sink in our room

and they have free shuttle

adequate breakfast, good coffee!

the pool and the shower

clean, nicely kept, great pool area!

could’ve had a better variety of breakfast.

our arrival back in msp the shuttle back to pick up our car was not operating even though it was in within the hours of

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest area

parking & airport shuttle

the breakfast could have been better and maybe have proper plates and cutlery.

staff were excellent, shuttle service was excellent. nice functional gym. coffee

breakfast choices were limited

there was no pool for the kids.

i loved that they had a work out room and laundry area

very clean. friendly stuffs. breakfast. big room.

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin laundry instead of the

shuttle drivers need a friendlier demeanor, and at night often had to wait longer for them to

shuttle to

clean and quiet. plenty of food choices to choose from at the breakfast area. very pleased!

i liked free shuttle to airport. breakfast in the morning.

love the shuttle to the airport and being able to keep my car here

covid-19 brown bag breakfast, no pool

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

staff was excellent, shuttle transport was great!

top notch facility. meets or exceeds marriott standards very clean hot tub next to the pool

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the spa is top notch also the pool is great

the prices of the spa are very high, however, and that might deserve a second look

the best hotel gym as well

customer service excellent, rooms, restaurant, bar all excellent

the spa and restaurant was not open so we had to leave the property

location. excellent gym!

location is awesome and shuttle provided to airport and mall of america

the breakfast was amazing

wifi kept cutting out or didn t work at all for hours

the beds were comfy and the pool/spa area was great

room service was excellent too

we like the pool, the rooms are spacious

ming in an out of the

that the pool was not open

the pool and jacuzzi

overall a great place for my kids and i

shuttle from airport to hotel a little confusing

staff were very friendly and it had a gym and pools which i liked

clean room and prompt hotel shuttle

channels were hard to navigate and the remotes didn't work well, shuttle service seemed non-existent or was never offered, and one small but helpful thing we've

the pool was a hit with my kids, and the breakfast spread was impressive, with tons of options and a superb coffee bar with

the rooms are impresively clean & modern fixtures and kitchen appliances

the gym had plenty of equipment. rooms are spacious and clean.

the room was more than i expected with a full kitchen

we had the pool to ourselves in the evening and morning and it was lovely

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

the bar staff were also delightful when we stopped down for a late night drink

staff was great we got there early, they allowed us early check in and parking

gym, shower, and room. hotel location was perfect.

the gym and accommodations were great!

nice gym access

good options for kids, especially after spending a day traipsing through the mall, i thought the room service menu would have a few better options for my little humans

the fact that the pool was open was amazing

the location and free shuttle service to and from hotel.

attached to mall of america and had an airport shuttle

pool

room exceeded my expectations, the breakfast offerings were outstanding, and the bed more comfortable than the one i have at home

beautiful pool, so close to the airport, great staff

was extremely nice from the moment we got on the free bus shuttle to the moment they dropped us back at the airport the following day everyone was in a great

the driver was rude, late, and did not even bother opening the van door for the kids

no continental breakfast

the pool had an indoor water park we were unaware of that was pretty cool.

no hot breakfast! remodel in progress.

noise at night by other guest kids running in the halls yelling

clean, nice pool area, close to walk to mall of america

the freezing cold pool area

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

spacious room, gym, pool, immediate, safe access to moa

staff was extremely friendly, rooms were spacious and clean. food and bar service was excellent.

of staff, clean indoor pool, breakfast was awesome

main hotel sign was not lit and the parking lot was a mess with construction

pool & hot tub were nice

the pool wasn't opened when we went dissapointed

breakfasts weren't free, they were room service

proximity to airport and moa. easy parking. comfortable beds

was grateful for pizza place that delivered, but that took an hour so instead of getting kids to sleep by 11 it was getting kids to sleep by midnight

when returning to the airport terminal, you must go by shuttle which is provided by the hotel, and runs every 20 minutes

room service was 20 minutes late.

no room service

our late supper (fantastic food and the bar is super fun with all sorts of board games, etc for kids and adults), and the 5 min shuttle ride to alaska air

delicious breakfast got our mornings off to a gr8 start

kids in pool too late.we would have liked to use the and hot tub around 8 but too noisy

breakfast was typical hotel fare

breakfast was okay. we didn’t get anything :/

was great, comfy bed, clean large room, pool, hot tub and sauna

kid friendly with lots of activities for kids

in the pool restaurant

loved how many activities there are for the kids

the bar closes at 9 pm

drunk people. near kids.

us switched to the hotel across the street from the great wolf lodge so we could be close to our kids and grandkids

knocked on the door two hours before checkout also couldn t use the gym

the pool was very full of kids the night we were there

food pantry, restaurant, pool, gym, laundry, large room

in terms of scheduling pool time, early in the morning is best

very comfortable, nice breakfast, pleased with this hotel near the airport.

mgt on top of every detail. good breakfast.

airport shuttle. clean comfortable rooms with a couch

having a shuttle service was very helpful

the shuttle even picked me up at 1 am because my flight was late

the pool

good value shuttle to airport

the breakfast area is in the pool room so it was uncomfortably hot

great location, outstanding shuttle crew. clean

was not working in the breakfast area but the guests used the tables outside and also by the pool

we could not partake of breakfast as we had to leave for airport so early

breakfast was good but could of had more options

ich is only 5 minutes away,) that has a kitchen in your room, free on site laundry and a gym and pay $10-15 less than what microtel offers, it seems like youre getting gypped

very good breakfast

was not aware that they weren’t serving continental breakfast or that the gym was closed

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight and 1am that it ruined my stay

like the convenience especially the available shuttle bus ride from and to the airport, also from and to the mall of america

breakfast, laundry

from desk, breakfast nook, to housekeeping, the staff was super helpful and

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with hot dryers blowing air into our room

there is no pool if you're traveling with kids, though

easy check in, nice staff,good breakfast

there is no pool if you're traveling with kids, though

with a trailer and she went outside and directed me to a spot i could park because everyone in the truck parking area was spread out so much

a pool

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

room service was poor

like the space and the other amenities are the hotel that are accessible like the gym, hvac and washer & dryer and even the vending machine selections

location,complimentary breakfast, friendly staff

it was very clean. the shuttles to the airport were very good.

this property does allow long-term residents and has laundry facilities

wasn’t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

spa tub was a treat and worked good

restaurant and bar were under remodeling. they had a limited menu and bar set up.

the room was very nice. the bar & restaurant were very nice.

we liked the pool and staff were very helpful.

and breakfast included the best scrambled eggs i've had at any hotel in years

only 1 washer and dryer for laundry. quite the wait for an open machine.

hospitality of the staff, the quality of the breakfast, the availability of coffee, and the location in respect to my family we were visiting

breakfast was awesome and hotel staff and laundry were excellent.

the staff was super courteous. the breakfast was hands down perfect!!!

the place was good my kids had fun in the pool ud83dude04

awesome pool, hot tub, staff and availability of nearby restaurants

pool room was nice clean room was nice to.

pool was cold

need an actual kitchen to make a good breakfast

room was great. breakfast was very good. enjoyed our stay. no obnoxious guests.

the spa tub was great

could have shuttled other than the airport. breakfast was out of everything.

the biggest problem was a weak wifi signal

breakfast was excellent

they have kitchenettes and there studios are very spacious

there was an in room kitchen. and large room for the money

everything! from the kitchen to the gym free laundry and all!!

do laundry for cost of soap and everything you need is in your room to

you have a small kitchen in your room, with a refrigerator, stove top, sink, dishwasher, dishes, microwave, etc

friendly staff, clean room, free breakfast

nice pool. should have brought my swimming trunks.

good breakfast

not to far from moa can be easily via highway towels are soft close to the casino

pool area bigger, hot tub

great location and breakfast.

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for

i'm just a mom wanting to keep my kids safe

breakfast was different every morning

the pool was great for the kids.

pool was awesome

shuttle to moa; very helpful front desk staff; pool and hot tub

know i was there on easter, but i was disappointed that the bar closed early

gym was ok

good sized pool

the pool was heated though

they had a fitness center and ice machine and microwave on our floor that were both working

00 pet fee with no hassel

the pool was out of service, kids were looking forward to swimming.

pool was under maintenance so unavailble for this trip

waffles for breakfast were good

would have like to have a beer in the hot tub, but apparently they don't alcohol in pool area.

about this place was especially breakfast it was delicious

loved the pool, was always really warm in the pool room so it was perfect for my kiddos not to get a cold

give it an eight out of 10 but very nice staff and managers breakfast is very delicious and the pool just top-notch

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

pillow was a little bit mushy. pool could use cleaning.

the attached restaurant

the gym was open 24 hours and the pool was clean and open late

d room service) was quite good and reasonably priced.

clean room, friendy staff, great breakfast, gym

pool its way too hot and the ventilation is not good

kids partying across the hall

happened to be staying at this location for 7 days total and i was traveling with kids

the breakfast area was clean and a variety of choices from hot and cold

i just wouldn't stay here without my kids because of the swimming pool occupied with kids all times

free parking, free breakfast

laundry, price, breakfast, room size.

shuttle, large very comfortable room

pool was good too

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

hard to find parking for the day, it was too busy.

the fitness room was better than expected for a hotel

like the bar in lobby a lot

location! like being next to the southdale mall. like the pool and hot tub

loved the room, the view, the pool, the gym and the breakfast specially the ladies at the kitchen very nice and wonderful

location, great staff, spacious room, there was a pool

there was a room above us with kids

location pool staff

that the unit had a kitchen and a separate eating area and that the staff were very accommodating

room was clean and quiet. pool hours are good for adults, late enough to enjoy without kids.

finally, the pool and spa were great ways to relax in the evening

good breakfast, friendly staff, nice hotel

pool area is very clean and kept up

great front desk staff,great breakfast, clean room and very nice quality of towels.

breakfast was great

the little kitchen in the room is a

breakfast was fast and easy for early travel, i really enjoyed the stay!

friendly staff. hot breakfast.

and bonus, i had asked ahead of time if possible for an early check in to “ unload” and wait for the rest if our part to arrive and they let us

people didn't follow the rule about reserving the pool times.

bar is bad

we had a couple drinks in the lobby bar and felt like we were talking to old friends

that the pool and hot tub were open. the room was clean and nice.

small pool

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers and the restaurant food was delicious

kids loved the swimming pool and hot tub. very clean and quiet.

spotless rooms, great pool and hot tub, friendly check in staff

fact that you have to walk through the bar area to get to the pool

you can get free ice, free water (from fitness room), free brewed coffee from the lobby 24/7

nice breakfast in morning

breakfast was good too

parking lot was small--and yet space was available

i used the pool and hot tub which were wonderful

great location, quiet room, nice staff, decent breakfast.

check-in and check-out, welcoming personal, really good breakfast

kids loved they made their own waffles every morning

the pool area was clean and the kids enjoyed the hot tub too

amazing breakfast

waffle maker wasn’t working, gym was closed, bed was very firm

the kids were disappointed about this as we were looking forward to swimming

nice decorated rooms very nice gym and pool

so nice and clean and loved the ambiance. the pool was great!

stated there was a pool but the pool was under construction

i also requested early check in and that was no problem

when we called room service there was no answer and no call back

however, the staff that is there, from the front desk to the restaurant to the bar is exceptional

there was a hole kicked in the wall of the bathroom and the towel bar was falling off the wall.

hotel was priced well for what we wanted. it has a great pool that the kids loved.

staff help & airport shuttle service

good breakfast area

pool was pretty small and while down for breakfast, the tables that had outlets on them weren't

room was excellent, bed was perfect. breakfast was decent.

breakfast was delicious

great hot breakfast, pool and hot tub had salt water instead of chlorine

the hotel restaurant didn't open until 4pm and there was no room service for food until then

the breakfast bar has affordable, great food and coffee

nothing for kids to eat

there was no room service on sunday and that was never communicated at checkin

beautiful room. no pet fees.

we have never used the pool or the fitness center

, friendly staff , great breakfast

breakfast was very good.

the hotel room had the master light switch at the front door where the kids could turn them on and

my kids and i needed to be up at 4:45, so that was problematic

attached bar restaurant closed

but nice they had a restaurant bar that where we had dinner and drinks before concert and also breakfast in the morning

the staff was awesome the room was very clean and the shuttle service was awesome.

the morning manager at wild bills (the sports bar in the hotel)was very personable

parking was expensive and the pool was freezing cold.