a pool

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

anita, the sweet breakfast attendant went above and beyond to help us with our selections

the breakfast room, unlike other hotels, is huge, enclosed by spacious windows and great decor

laundry accessibility, honestly that's about it.

wasn’t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

staff, clean and big room, relatively well equipped fitness studio

i love that the room was right next to the pool area

pool was small the rooms poolside took over on the outside hard to get in the door at the pool most

tv was not connected to a signal, but we really didn’t need it with pool and spa available.

everything was good except that we were informed about non functional pool only at the time of check in

good breakfast

the breakfast choices ud83dude02

not to far from moa can be easily via highway towels are soft close to the casino

also a very good breakfast

there were kids running around above us after 10:30 pm

breakfast was different every morning

everything..great breakfast

large bathroom, good quality bedding, spacious breakfast area with large selection of breakfast items, professional staff, plenty of

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for

the breakfast. the price was good. the pool and hot tub was nice.

all of the staff was very kind and the breakfast options exceeded my expectations

wasn't anything i didn't like well one thing the pool and the jacuzzi could have been a lot

breakfast area was clean, and had a good selection of foods

breakfast was on point i like that everyday it was something different we can make our own waffles

the breakfast was simple but we were pleased with the pleasant atmosphere

i prefer yogurt and fruit and/or bagels and cream cheese. i use the airport shuttle.

pool is open, breakfast is currently closed

the free shuttle to snd from moa.

clean, nicely kept, great pool area!

kids also running around by 7 each morning

very clean and great access to my room from parking lot

pool was so cold the kids couldn t swim, front desk said heater was on and set to 78 but i don t see how that s

we asked them if there was a laundry room and for extra toilet paper

the pool was extremely cloudy which mad me weary to let my kids swim since the chemicals were most likely off

the shuttle was a pleasant surprise on a rainy day with door to door service

towels in the pool area both times we went down there to swim

don’t keep towels in the pool area

the pool was pretty small

the only reason we chose this hotel was strictly for the pool and or hot tub and it for sure pleased us

the towels for the pool area are very small.

great breakfast. great shower and water pressure!

the room, breafast, and the pool.

i’m not normally a waffles eater but i became a fan after trying one at breakfast

breakfast was typical hotel fare

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

i had to say anything negative i guess the only thing i would say is that the swimming pool is too small for the size of the hotel

the breakfast was very good

the gym and the pool and breakfast

the extra $15 charge for parking. the pool was cold.

kids play area in the lobby was great. good selection at breakfast.

there had been a 'licious' breakfast buffet like i had in the past - but i understand covid

price, room size, pool, breakfast.

price, room size, pool, breakfast.

pool and hot tub were clean and water temperature perfect

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

i used the pool and hot tub which were wonderful

parking lot looked like a war zone

nice pool and hot tub. tasty breakfast.

parking lot was terrible

quite ease of parking. good breakfust nice staff

there is no breakfast

indoor water park

it has a great pool with a kids area

the staff was wonderful. having a shuttle to take us to and from the mall was a huge plus!!

pool staff breakfast hotel was clean

pool could really really be warmer. we couldn't really enjoy it cause it was cold.

breakfast so very different and amazing

channels were hard to navigate and the remotes didn't work well, shuttle service seemed non-existent or was never offered, and one small but helpful thing we've

pool open late

location, suite with separate bedroom and the hearty, well stocked breakfast.

the rooms was so comfortable room was clean the pool and gym was clean

room service breakfast from firelake was absolutely delicious

the gym was great, the restaurant serves great food and the coffee was amazing

wifi in rooms

wifi wasn t great. our room was by elevator and it was very loud with people in the hallways.

the room was comfy and clean & the pool/workout area looked great also

clean, near mall of america ( 2 minutes walk ) nice lobby and swimming pool, friendly staff

the room was more than i expected with a full kitchen

wonderful. love pool

the breakfast was amazing!!!

room service for a soda was pricy but other than that great!!!!

that it was next to the mall. traveling with kids so that was awesome!!!!

spacious room, gym, pool, immediate, safe access to moa

had some nice ammenities in the hotel as well

facilities like the pool are closed, as to be expected, but the bathtub was deep enough for a good soak

the gym

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with hot dryers blowing air into our room

clean, lots of clean towels, comfortable bed, nice in room coffee maker, hbo, good wifi, good breakfast/fresh coffee, but the bar drunks yelling outside at 2 am is not exceptable, and motel

laundry on the floor

walking distance to moa bed bathroom bar and relaxing area

i enjoyed the gym, good cardio machines and some weights

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

staff was great we got there early, they allowed us early check in and parking

nice hotel bar with drinks and food

the great choices at breakfast with having 2 kids along. shuttle service to moa was great too.

decent tv and a small gym aerobic workout machines

and, the laundry uses way too much bleach on the bedding

the customer service was poor and i accidentally left a bag in my room and there room service went through

knocked on the door two hours before checkout also couldn t use the gym

breakfast was hit or miss and closed before 9am almost every day

no eggs at breakfast. bed was a bit stiff.

was dirty, the furniture was worn/chipped & i was not given a wifi password

great location, shuttle, easy accessible, comfortable beds, and quiet

cannot understand why, with the hotel not very full that there could not be room service

the breakfast was an awesome addition but the coffee could be better

very good breakfast

they made the breakfast set up extra early to accomodate my 5am departure

faux kitchen was a waste of space

breakfast was nice. access to computer and printer. fitness room

the staff, beds, breakfast, shuttle,location , price, everything was excellent

helpful after all many families with kids - so the pool hardly usable for swimming fitness room / gym small but adequate for a short

free breakfast,shuttle service

the staff, beds, breakfast, shuttle,location , price, everything was excellent

i loved the old school feel of the place, and would recommend it to anyone with kids

areas to focus on include buckets bar and grill - almost fully automated but still very clunky with a confused staff

drunk people. near kids.

had so many great things for the kids to do

the restaurant closed at 9 and the bar at 10 - a little early for us

in the pool restaurant

kitchen and also laundry

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and utensils

you have a small kitchen in your room, with a refrigerator, stove top, sink, dishwasher, dishes, microwave, etc

very clean the free laundry yess

there was an in room kitchen. and large room for the money

airport shuttle was very convenient, close to some restaurants.

i didn't use the little kitchen to cook but i did utilize the refrigerator and microwave

great location, outstanding shuttle crew. clean

on shuttle took 2 hr after landing to get picked up

the breakfast area is in the pool room so it was uncomfortably hot

also, the pool says it's adults only after 10pm, but there were really obnoxiously noisy kids in there well

pool, rooms, and staff were nice. common areas were also great!

you have great food and a bar right on site; we don’t have to leave

good sized pool

pool was awesome

we also enjoyed the pool and exercise room

me and my kids were really hoping for a nice hot breakfast

shuttle bus to/from mall was definitely a plus

easy access, clean and quiet kids loved the pool

the continental breakfast was hot and tasty

they now charge for parking

was exceptional however i went to call for room service in the morning to get coffee and somethings deliver it rang like 40 times

not for family with kids, double size bed, too small.

the gym was open 24 hours and the pool was clean and open late

kids loved the starbucks in house

exandra) who was very helpful in providing details around parking services

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

everything shuttle

proximity to airport and moa. easy parking. comfortable beds

no parking fee, close to moa and shuttle

nice pool and hot tub

nice room, hot tub, heated pool

cleanliness & the workout room and the breakfast

pool and free food lol

hottub and gym were closedthe whole timethe mini fridge didn't work

no real breakfast because of covid other hotels have a good buffet now

the kitchen was ideal- enough space to make snacks and lunch, full size fridge and microwave were put

we even used the guest laundry room

kitchen suite was a nice bonus

great towels, liked that they provided basic kitchen essentials

well we were unhappy that the pool wasn't open because of covid...

would have appreciated an included breakfast as well

wifi was sketchy. tv kept going in/out. bathroom sink wouldn't drain in room 814

the waiter for the breakfast buffet was horrible. she should not be working with the public.

front desk woman was super friendly and helpful! lovely pool and spa. fresh crisp bedding!

free parking, free breakfast

free breakfast, pool, shuttle driver

breakfast food ran out several mornings

pool was kinda small but overall was a great hotel!!

hot breakfast, spacious rooms, plenty of parking, many restaurants around and variety of stores, shuttle service, nice pool and open late

shuttle service to restaurant was great

need to keep the pool area stocked with towels.

we loved the big rooms and breakfast!

wasn't any real market/store or restaurant/pub bar to pick up a variety of snacks, sandwiches etc, just a small understocked deli case with a

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

property was clean and breakfast was awesome

the breakfast was ok. i wish the had more option for meat for breakfast.

we came in late this last time and they even kept the pool open an hour late for us

the room made you feel at home and kitchen utensils are provided. the bed was super comfy.

love the stocked kitchen with plates, pots and pans

this hotel sets the bar high for hotels and the shuttle picks you up from the airport

bartender was very friendly and the bar restaurant had a nice vibe

this is a hilton, but i definitely balked at those prices

bar was lively and pleasant

staff is very friendly knowledgeable and we even had room service at 1:30 in the morning since we arrived late

the complimentary breakfast was excellent

check-in and check-out, welcoming personal, really good breakfast

traveled with our kids/grandkids from winnipeg for a hockey tournament

my whole group wanted to come back to our rooms and the pool here versus being at the waterpark as it made the weekend unenjoyable

many options on the free breakfast buffet

fitness room and a pool are additional advantages

and love the place so recommended my daughter and her friend to stay here as they came to take kids to moa for my grandson's bday

breakfast was always fresh,and kids love the fresh cookies and hot beverages offered in the lobby

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

fitness center was great - room service was excellent, excellent food, nice staff - i will stay

the bar to close to eating area.

the whole family loved the pool and hot tub

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department couldn't get the stain out

bar is bad

food or drink in the pool area

i also requested early check in and that was no problem

great pool for lap swimming workout

hot spa was wonderful and gym looked well equipped

my wife and i truly enjoyed the bar for one drink after attending the chanhassen dinner theater

the restaurant that was in hotel didn't offer a kids menu

group included adults, kids, and a dog, and all were pleased with the hotel

hotel was priced well for what we wanted. it has a great pool that the kids loved.

cold water forever expensive room service and nothing helping you order outside of the hotel double beds are so small no creamer

super fast internet, good room service

location amenities of choice convenient shuttle with staff that are very pleasant with excellent customer service

awesome hotel, great value, close to amenities and free parking.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room

no pet fee. free parking. great location. clean.

the hotel restaurant didn't open until 4pm and there was no room service for food until then

we used the fitness facility and were very pleased with the equipment

like the bar in lobby a lot

room service was just ok-food was cold by the time it arrived to our room

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

hard to find parking for the day, it was too busy.

the lobby bar was a great addition

breakfast and clean

the breakfast was great

the breakfast could have been better and maybe have proper plates and cutlery.

breakfast was ok but heavy chlorine smell from the pool

the hotel had a nice pool and the free breakfast was an added perk

no free breakfast. see comment above

the room was clean and ready for us when we arrived. kids loved the pool area.

chose this for the pool to bring my grandkids

we had 3 kids with ages ranging from 5-10, very kid/family friendly

would prefer that there was a buffet breakfast on site rather than walking down to use the restaurant

the fitness room is quite complete and our granddaughter enjoyed swimming in the pool with us

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

there was a room above us with kids

loved the room, the view, the pool, the gym and the breakfast specially the ladies at the kitchen very nice and wonderful

breakfast was included, however, it turned out to be a brown bag with one mini muffin, one apple, a

amazing…..my kids loved ud83eudd70 it

all amenities on including breakfast

morning breakfast

laundry - i am sensitive to fragrance

alarm went off at 2am and i drug all my little kids to the car

i didn’t expect to have a big room with kitchen facilities

kitchen included everyday use items

room was had great finishes, loved the full kitchen even if we did not need it this stay

spacious, well stocked kitchen. very friendly and helpful staff. easy access from freeway

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor grill area,

if i'd checked baggage i would have been able to take their shuttle

the bar was fantastic and bartender was incredibly kind

room accomodations, location and bar ambiance

ed because the bridge to the terminal was closed)

of the equipment in the gym is broken, and there aren't any options for a hot breakfast which is strange since they have a

the food was healthy and excellent. bed was cozy. loved the pool and laundry

convenient location to the airport with shuttle and stay & park available

the pool area was safe clean and a great place for the kids to hang while i went to work

nice decor in the lobby and bar area

the shuttle service to the mall of america was so convenient!

hotel was super clean, comfortable and has an amazing complimentary breakfast

the room was great same with the pool and hot tub great area too

no grab bars inside shower. kids yelling and the loud echos in the pool area.

nice staff, nice clean open space to eat, love the gym and pool

comfortable beds and great breakfast

ipad was broken in my carry-on when in the shuttle

liked the pool

i liked the breakfast area. the staff let us use it for a family gathering (a short time).

hotel location and shuttle service were convenient

staff was friendly. good breakfast and great location. e everything was within minutes.

it was close to mystic lake casino and much less expensive

the gym and pool looked nice (didn't have time to utilize them)

friendly staff. filling breakfast. convenient to mystic lake casino. clean and quiet.

location to the casino

pool was out of service during our stay, but was being repaired and arrangements were made with a

was a great value for us the room huge new and airy checking in simple breakfast okay

location to racetrack and casino.

loved the pool

that it was close to many places...like valley fair, mystic lake casino, fast food places

kids were disappointed they could not go in hot tub but adults understand the rule

pool with large atrium around pool area just outside of your room!

all this while cleaning tables and sanitizing breakfast bar area

i didn’t catch the guys name doing breakfast but he was wonderful as well

the layout of how the rooms surround the pool.

spa and hot tub were so low on water the jets sprayed in the air

great continental breakfast, great location right in the middle of eden prairie

the hot tub was so soothing, and the pool refreshing

the front desk rocked!!! and the pool is open!!!

the pool was closed that was a bummer ud83dude15

we loved the pool and the pillows were also amazing

pool was closed.

only had limited fruit and breakfast.

pool area was very small and not private.

breakfast/pool and cozy beds

breakfast area was small but with having a kitchen wasn t that bad.

breakfast was superb

breakfast was average nothing special.

beds comfy kitchenette

lot of hair in pool and surrounding area

nice breakfast and it was available until 10 am on weekends