breakfast great too

my family with 2 kids stood their very anxious and concerned over the mix up

our late supper (fantastic food and the bar is super fun with all sorts of board games, etc for kids and adults), and the 5 min shuttle ride to alaska air (-)kids playing foosball in the bar was very loud. (+) great for kids too (-) was grateful for pizza place that delivered, but that took an hour so instead of getting kids to sleep by 11 it was getting kids to sleep by midnight (-)bring your tooth brush or you might get a kids! (-) my family with 2 kids stood their very anxious and concerned over the mix up (+) kids toys were in shower (-) kids toys were in shower

of the equipment in the gym is broken, and there aren't any options for a hot breakfast which is strange since they have a

the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

staff is very friendly knowledgeable and we even had room service at 1:30 in the morning since we arrived late

ke squat rack).

room service needs

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet

there was no information book in the room informing me of room service options or information about the surrounding restaurants

pet fee here was outrageous. $75 for my first dog and $50 for the second.

breakfast was absolutely amazing - it was homemade and home cooked with excellent allergy-friendly

pool was closed

the driver was rude, late, and did not even bother opening the van door for the kids

nice little bar to relax and have a drink

convenient location. nice pool and hot tub, gym. pleasant staff, no waiting at desk.

wifi was hard to connect to

front desk woman was super friendly and helpful! lovely pool and spa. fresh crisp bedding!

its location, bar / resturant and the staff

the pool was excellent. good parking, clean bedding.

staff was excellent, shuttle transport was great!

the shuttle service to the mall of america was so convenient!

easy shuttle service to airport nice and quiet at night and the rooms are dark at

covid-19 brown bag breakfast, no pool

additionally, the gal who drove the airport shuttle was timely and friendly as well

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

i enjoyed the gym, good cardio machines and some weights

walking distance to moa bed bathroom bar and relaxing area

staff was great we got there early, they allowed us early check in and parking

gym, shower, and room. hotel location was perfect.

all around great experience the free shuttle between the airport and hotel great location pleasant staff clean room and

proximity to airport and moa. easy parking. comfortable beds

looked like an old building and it smelled like an old building in the halls and room service did not pick up the trash outside someone s room until the day after

it was clean. very nice. recently remodeled . the shuttle to the mall was a nice feature.

also close to the airport with an airport shuttle

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i wish it wasn’t covid season with the breakfast then maybe it would’ve

covid restrictions on the pool and gym, but i get it, we gotta social distance

the gym had plenty of equipment. rooms are spacious and clean.

stayed one night with our 2 young kids and dog

- and many props to the hard-working guys who run the breakfast buffet in the lobby every morning

i tried to call room service from the room phone twice and no one picked up

no little shop, mini bar in room, or vending

staff was extremely friendly, rooms were spacious and clean. food and bar service was excellent.

the kids loved the pool

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

breakfast was excellent

clean rooms & late check out which was perfect after arriving late at night from our flight

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

breakfast cleanliness. friendly and helpful staff

nice outside pool

needs to be more coordination in the shuttle department

lots of kids in the pool and no hot tub. still recommended.

attached to mall of america and had an airport shuttle

the mall attached. !convenience the lobby ! the room service !

i also liked how it had a full size gym with great amenities

my kids had more fun than we expected

kid friendly with lots of activities for kids

water park and game arcade for my kids

the pool hours

kids entertainment, make it ng sure masks were on everyone and

24 hour shuttle, mall a short distance away

great shuttle service to mall and airport

the great choices at breakfast with having 2 kids along. shuttle service to moa was great too.

kids enjoyed the pool

very helpful, cheerful staff. free shuttle to the fair and free parking.

the pool and how close it is to the mall of america

no continental breakfast

clean, nice pool area, close to walk to mall of america

the elevator was broken. loud kids running through the halls .

it provides free shuttle to the mall and the airport.

i didn't use the little kitchen to cook but i did utilize the refrigerator and microwave

the breakfast area is in the pool room so it was uncomfortably hot

was not working in the breakfast area but the guests used the tables outside and also by the pool

shuttle to and from the airport and mall of america, making shopping very convenient

great location, outstanding shuttle crew. clean

having a shuttle service was very helpful

smelly, worn room. gym was in a bad shape.

only need a laundry room to be absolutely p

halloween costumes the kids wore at the mall were cute

before i booked, i called this hotel to ensure i could get a late check out of 3pm as my boyfriend had to work remotely from the room on monday

breakfast was ok but heavy chlorine smell from the pool

man with beard at desk and lady next day were very good. great breakfast

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick me up

the snacks mid day and the breakfast was awesome.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest area

mini fridge, gym was down, doors was not accessible with their keys

the breakfast was an awesome addition but the coffee could be better

loved having the kitchen even though we didn’t meed it

breakfast was good but could of had more options

breakfast was nice. access to computer and printer. fitness room

same breakfast each day

updated, good variety for kids.

we even used the guest laundry room

kitchen suite was a nice bonus

kitchen appliances

alarm went off at 2am and i drug all my little kids to the car

there was no pool for the kids.

all amenities on including breakfast

i loved that they had a work out room and laundry area

breakfast

they have laundry on site

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

i liked the location and the fact that they had a gym and free breakfast.

breakfast, laundry

close proximity to main shopping areas, airport shuttle, helpful staff.

no elevator, no soap to use for laundry, not even soap to purchase

they had no wifi and have not got my deposit even though it's been 3 days

power went out, tv guide was wrong the wifi was trash

was dirty, the furniture was worn/chipped & i was not given a wifi password

no wifi

the kids enjoyed the pool

easy access, clean and quiet kids loved the pool

superb ? room was wonderful. pool & whirlpool perfect. breakfast incredible ud83dude04

the basketball kids running around all night. hanging in the hallway being loud

location of the pool is very close to the elevators

free laundry and friendly staff. very accommodating considering the circumstances

we were able to do an early check in & late check out

staff kitchen

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

staff was really easy going and to top it all off you get free laundry

i liked the breakfast area. the staff let us use it for a family gathering (a short time).

very close to the airport and getting the shuttle was simple

the pool was a great temp, and they had 2 hot tubs!

budget price for the family of 5, good location, gym, pool

the staff was friendly and the breakfast was excellent

unsupervised kids being a menace

sauna and hot tub were only accessible if you purchased a spa service.

spent time in the bar - great drinks and service

the gym is over the top

we also enjoyed a cocktail at the lobby bar and coffee and breakfast at coffee shop

on-site bar closed at 11:00 for many who were using hotel to visit important vikings game.

know i was there on easter, but i was disappointed that the bar closed early

t like when everything is open their small gym wasnâ

enjoyed using the pool and the gym room.

easy access and nice room. hot tub was great. having a bar and restaurant was excellent.

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

the staff was amazing breakfast amazing cleanest

nice kitchenette, big rooms, nice and clean.

kitchen

well appointed with a small kitchen and liked having a couch

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

loved having our own kitchenette especially travelling with kids

liked that we had a full kitchen

here with my family and we loved the room, the pool and fitness room, staff were polite as well, also like the breakfast in the morning

breakfast items were subpar!!

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

clean. good location. free parking

the bar was well stocked with high-end liquor

lovely hotel connected to the galleria great parking

the bar in the lobby is good

i prefer yogurt and fruit and/or bagels and cream cheese. i use the airport shuttle.

the shuttle pick up from the airport has been my favorite

it is right off the highway and it is pet friendly

limited time for breakfast.

cleanliness shuttle

friendly and accommodating staff great breakfast in the morning.

there is an exercise room and indoor swimming pool

ran out of a lot of the breakfast foods.

very very nice place, great breakfast

breakfast was definitely a step up here than the other experiences i’ve had at other hotels

location- free shuttle from the airport can’t be beat

clean rooms. appreciated the shuttle to the airport.

pool was too small.

my teen daughter wanted to exercise in the gym and they came in and bothered her and started

the pool was pretty small

pool was quite small and towels were not always available

how spacious the rooms were, updated bathroom/kitchens, clean

rooftop bar has great views and feels like you’re at home

the shuttle service to mn game rooms were very comfortable

room was clean...friendly staff, breakfast was good.

my kids were monsters

things as my kids scoped everything out

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

the kitchen was very good and we were able to fix all of our meals

the patio, swim pool, hot tub and kitchen

missed there was no hot tub. nice for adults as pool is used more often by kids.

we did not want room cleaning after the first night for a variety of logistical reasons (sleeping kids, getting ready for a wedding during the morning etc)

need to have information in the room regarding locations and hours for pool, fitness room, breakfast, etc

location was safe. clean. rooms nice size for 2. breakfast was hot, variety and hot good coffee

breakfast was great. good selection . plenty of seating.

location was not the best, but thank goodness for shuttle.

we had no intention of renting a vehicle but instead use the complimentary shuttle service to commute back and fourth from the hotel to the mall

the kids enjoyed the swimming pool

free parking

not for family with kids, double size bed, too small.

cleanliness, the comfortable bed, the free shuttle, and the helpful staff the parking was very

the restaurant bar on site was good too

the bar was fifthly

the pool area was too strong with chlorine

very satisfied with the early check in especially with an earlier then normal hockey game

i can hear children crying as if someone hurting them i seen grown men going into rooms with kids very concerning

staff friendliness, location, laundry

oh, and the laundry situation

was told it was air conditioning on the roof or the laundry room

breakfast was phenomenal, beds were comfortable and location was perfect, but most importantly the

kids partying across the hall

breakfast was very nice, and my kids enjoyed the pool area

didn't get to use the pool. too many kids. some sort of ball team stayed there so... oh well.

breakfast i've had at this star level of hotel

checked in very fast, and went in the pool, and hot tub

rooms, plenty of parking, many restaurants around and variety of stores, shuttle service, nice pool and open late

i just wouldn't stay here without my kids because of the swimming pool occupied with kids all times

the pool temperature was awesome

hotel is great for families with kids

free parking, free breakfast

i also liked that it had a restaurant and bar in the hotel as well as applebee's and starbucks attached, very convenient

there is a top golf facility on site with an excellent gym that has peloton bikes

they forgot to mention that it would be overrun with college kids from the university and that paying customers would not be able to find a seat there before

the bar and shuffle board, air hockey was fun too

got 2 queen beds which is convenient for a family with kids

the shuttle back from hockey game

complimentary breakfast was awesome, (perfectly cooked scrambled eggs, toast, sausage, potatoes, french toast,

close to venue and check in staff/shuttle driver was amazingly kind

they had an awesome gym

hotel has a small, but very nice pool and gym

room service breakfast was delicious, and delivered very quickly

our doorman john to room service, to all the professional friendly staff

my meal in the bar -- i had had a stomach ache ever since i ate the chicken pasta dish.

s took good care of us)

room service was lovely too

great selection of breakfast items in their continental breakfast

was clean, customer service was excellent, breakfast was delicious, and location was convenient

wifi was awful

my friends and i loved how the swimming pool, for adults, was open until midnight

chain that i usually use for the multiple times i travel because they actually had the real breakfast and pool/hot tub open since the covid, they did an great job with safety, cleanliness,

breakfast was good and proximity to airport and mayo clinic

hospitality of the staff, the quality of the breakfast, the availability of coffee, and the location in respect to my family we were visiting

clean, comfortable room and breakfast.

ice, vending, and laundry if needed

the weather those days were unbearable but staff assisted with doors going in and out , breakfast was always hot and ready in the morning

pool was cold.

gym and pool was nice, the washing room was nice to have

gym and pool was nice, the washing room was nice to have

the hotel was nice and the bar was fun

location, swimming pool, and cookies!

pool is good and the gym is good too thanks guys

pool area was way too hot to sit and watch my kids

the staff the bar the lobby

bar the  lounge area, the swimming pool, the pool table

i had 3 young kids so this was not ideal

i wish that the bar stayed open longer.

breakfast was great and included in our booking ($50 voucher each day) for breakfast in their very

terrible weekend service at the on-site restaurant for breakfast

breakfast was really disappointing`, we would never have breakfast there again

no vegan options at breakfast and the bar closed early

small gym available

loved the pool and the

clean environment. great bar life. friendly staff.

great bar with local 'craft' beer choices on tap & awesome selection of seasonal drinks

place was in a great location and had a fun bar with a great atmosphere in the lobby area

beds, clean rooms, nice breakfast and…a working sauna

just had some encounter that one of tenant complained on us saying that we're crushing the pool

the place was good my kids had fun in the pool ud83dude04

great breakfast.

great location, comfortable room, excellent breakfast, good value

staff were wonderful; mandy @ reception and randy @ the bar are the best

location and bar area

nice bar in lobby, tv's, games, etc

love the location and the vibe of the place. great drinks at the bar and great people all around

modern, clean atmosphere. cool bar concepts

the gym was well equipped, but not maintained regularly - the disinfectant wipes were empty so i

, inside pool, gym, chrome cast in the room, etc

i have stayed here 3-4 times it’s something to see people and kids running for awesome

there is shuttle service included also

cookies at 10 every night was a great added touch. kids loved it.

our kids loved the room and the indoor pool

the only downside is the bar only opens at 17

we enjoyed the bar and the valet.

that the hotel bar was closed

kids really liked the pool (warm

ne in restaurant or carry back to room).

large room, good breakfast, downtown accessible

cleaning or room service

on this trip i did not use the biz office or wifi

location, friendly staff, great free breakfast with many options, rooms were spacious, hotel was very clean overall

the room, bed, the shower, the room service.

very dark rooms with poor natural light. the access to the spa has a separate access fee

excellent restaurant and bar on site

the basement bar and well equipped gym

chips and dip we ordered at the bar are terrible