pool

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

very clean, updated rooms and throughout hotel. great breakfast.

breakfast was more than satisfactory and the happy hour was the perfect way to finalize the day

that the unit had a kitchen and a separate eating area and that the staff were very accommodating

great staff, wonderful pool

we also liked the covered parking so we did not have to deal with snow

the lobby bar was a great addition

hard to find parking for the day, it was too busy.

location! like being next to the southdale mall. like the pool and hot tub

great indoor pool and room shower. good location and free parking.

went down to the bar and the male bartender

love the size of the room itself. loved the room service and the workout room was awesome!!

parking was crowded. loud air conditioner. no cookies available when i checked in.

staff help & airport shuttle service

great front desk staff ... the lobby bar was awesome.

i only wish the gorgeous lobby bar had been open

bed was amazing!! room was large, room service was great every time. everything was perfection.

beautiful room. no pet fees.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room

we had a couple drinks in the lobby bar and felt like we were talking to old friends

we appreciated the inexpensive laundry facility immensely and the in-room appliances

that the pool and hot tub were open. the room was clean and nice.

that they only had one laundry location

small pool

free breakfast, pool, shuttle driver

rooms, plenty of parking, many restaurants around and variety of stores, shuttle service, nice pool and open late

breakfast food ran out several mornings

breakfast was busy

above and beyond actions when the shuttle wasn't available

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming and the hours were great for

kids loved it

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers and the restaurant food was delicious

the pool wasn't huge but my kids enjoyed it

pool and hot tub in working order. hotel upkeep is good

clean room,everything worked, pool area very nice

we really enjoyed our stay with the kids

the gym was good

was no one’s fault, but the first night of our stay there were games for the kids and after that, they were put away for the rest of our 3 day stay

this is the first time we utilized the pool and hot tub and it was very nice

and bonus, i had asked ahead of time if possible for an early check in to “ unload” and wait for the rest if our part to arrive and they let us

the fact that our room had a little kitchen amazing!!!!!!!! we had such a nice get away

the room and pool were very nice

the pool was fabulous

bonus that breakfast was included and had a pool for the family

amazing breakfast

disappointed no smoothies on the weekends. kids were very disappointed

gym was great and includes free weights and medicine balls

❤️ heated pool, whirlpool, gym, guest laundry

awesome breakfast and clean updated rooms! we loved out stay and will come again.

swimming for the kids next to dennys restaurant good location from mall of america

breakfast was incredible, waffles, eggs, sausage, tater tots and toast and bagels

gym equipment did not work

the breakfast area was clean and a variety of choices from hot and cold

kids partying across the hall

tub could be hotter and jets did not work, no workout bike in gym - only race bikes

great staff. dining on site shuttle from airport

didn't get a crib like we asked and one of our kids had to sleep on the floor

wish the had more parking in the front.

nice pool area as well

rooms were great, very upscale, pool stays open late! loved everything about it

the pool was wonderful, and the food at the restaurant was amazing

the bar closed early.

patio and restaurant gym pool all awesome

great pool, adults only after 10pm. very clean and nice.

clean room. polite staff. decent parking accommodations.

the pool was nice and warm and the hot tub was great

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

no mention of pool being closed and the charge for a take our bag to eat breakfast in room

side parking lot not plowed very well

super friendly, helpful staff. nice atmosphere. clean rooms. clean pool. lovely stay.

shuttle to moa; very helpful front desk staff; pool and hot tub

enjoyed using the pool and the gym room.

did not use pool or exercise room this visit

t like when everything is open their small gym wasnâ

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and utensils

free laundry and friendly staff. very accommodating considering the circumstances

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

to get some coffee but the room did not have coffee cups and the kitchenette sink's water did not work

they have kitchenettes and there studios are very spacious

breakfast was great! staff was very helpful and friendly. pool and spa were wonderful.

the beds were comfortable, the fitness center had updated equipment and was also very clean

the front desk rocked!!! and the pool is open!!!

pool ended up being closed for maintenance which we did not know

nice breakfast with nice options

great location, very quiet room, friendly staff, super comfortable pillows & bed, great breakfast, wonderful value

no breakfast other than a bagels and muffins.

no free breakfast

pool had no towels

balcony and the fire pit oh pool and hot tub. the morning staff people is really nice

they needed to take the shuttle to the airport very early and were

could use a table in the laundry room

i did laundry while there but had to lean up against the wall b/c no chair was provided

it would have been nice to have a bigger selection for their breakfast.

great location, shuttle, easy accessible, comfortable beds, and quiet

having a kitchen, pool, friendly staff, able to borrow kitchen items and games.

loved the breakfast... friendly staff... cozy rooms... will stay again!!

the kitchen had all the things we needed for our stay, it was nice to have those added amenities

laundry room in the main building was nice , staff were very nice

only had limited fruit and breakfast.

pool a little small

lot of hair in pool and surrounding area

location, good breakfast, kids loved the pool

i liked that it was a decent place to stay and keep the kids entertained for a couple of days.

the pool area is small.

from desk, breakfast nook, to housekeeping, the staff was super helpful and

24/7 shuttle to airport and free breakfast

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with hot dryers blowing air into our room

a frequent shuttle to airport with lovely driver - i think he was from ukraine and he was very helpful and

clean, lots of clean towels, comfortable bed, nice in room coffee maker, hbo, good wifi, good breakfast/fresh coffee, but the bar drunks yelling outside at 2 am is not exceptable, and motel

didn't have breakfast

great breakfast! room enough for our family! good location.

there is no stove and oven but they advertise as a full kitchen

wife and i really liked the full-sized fridge and other kitchen appliances in the room

room amenities were great- almost full kitchen

but once you're in a place like sonesta (which is only 5 minutes away,) that has a kitchen in your room, free on site laundry and a gym and pay $10-15 less than what microtel offers,

they made the breakfast set up extra early to accomodate my 5am departure

mini fridge, gym was down, doors was not accessible with their keys

ich is only 5 minutes away,) that has a kitchen in your room, free on site laundry and a gym and pay $10-15 less than what microtel offers, it seems like youre getting gypped

the gym was not open because of maintenance.

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

enjoyed the complimentary breakfast eating overlooking the nice pool area

breakfast was perfect and bed sheets were very clean

halloween costumes the kids wore at the mall were cute

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

cold pool

shuttle to and from the airport and mall of america, making shopping very convenient

great location, outstanding shuttle crew. clean

few cooking pans in kitchen

the pool was awesome

i didn't use the little kitchen to cook but i did utilize the refrigerator and microwave

had place to order for breakfast; all the amenities were good even though i only used the pool

the great choices at breakfast with having 2 kids along. shuttle service to moa was great too.

the beds were comfortable, and the gym was adequate.

decent tv and a small gym aerobic workout machines

more garbage bags in room. they fill up fast with kids.

provide at least continental breakfast for kids with that price per night.

areas to focus on include buckets bar and grill - almost fully automated but still very clunky with a confused staff

the pool closed to soon at 8 pm

kid friendly with lots of activities for kids

in the pool restaurant

no indoor pool or hot tub.

croissant at the breakfast

the breakfast and outdoor pool was warm. liked the location as well

we enjoyed the option to cook/reheat our food in the kitchen.

the breakfast and outdoor pool was warm. liked the location as well

drinks at the bar were $25 a piece

plenty of parking

no parking fee, close to moa and shuttle

location and cleanliness plus swimming pool and workout room.

the pool wasn't opened when we went dissapointed

room service didn?t pick up for a long long long time.

no place to park other then paying $22 for valet parking

couldn't get in wifi and construction woke me up rreatedly

pool was great. just wish there was more tables pool side.

hotel was in a great location, it was clean, a ton of parking, and the staff was super nice

the rooftop bar is also very nice and has a good view of the city

rooftop bar was super cool and the staff were friendly, my husband and i really like it for a night cap

very nice place. room was clean and comfortable. bar was very cool.

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

roof top bar was nice.

hotel and rooms are clean and fancy, the breakfast was good, the pool was very warm and the hot tub was

i understand and expected the pool and hot tub to be closed, but wasn't expecting no breakfast

room size and breakfast

nice room, good breakfast. comfortable bed. got everything i need.

excellent breakfast

every morning, pool for the kids, welcoming to our dog, and front desk went above and beyond to make us comfortable

was nice and large but there was no separation between the shower so water got on the floor and pooled there

kitchen staff amazing

need for full fridge in kitchen

the pool was out of order

they have wonderful pool that has a play area for kids (great for 3-10 yrs olds)

the pool and how close it is to the mall of america

advertised, no room service and no bar onsite

there is no breakfast

the pool area was amazing for families with kids

the pool had a very strong chlorine level. we left with tingly skin and itchy eyes.

also kids running back and forth from upstairs room

kids kept sneezing. vent was full of mold spores

kids kept sneezing. vent was full of mold spores

breakfast staff, made sure we had what we needed, had a had great happy attitude, very attentive

wish it had a pool.

i didn’t like mainly was the toilets were made for little kids not adults

love this place this is my wife and i where we go to take a break from the kids

i arrived early for check-in and since there was a room available, i was able to

buffet breakfast is excellent

they did require reservations for use of the gym, pool and restaurant, which gave me a sense of security

fantastic room service

a bit small and no sofa bed or room for a roll away so with kids age 9 & 11 i would need 2 rooms

pillows were flatter than i liked. no hot tub at pool.

room service available

attached to mall of america and had an airport shuttle

shuttle from airport was gross and smelled bad. also, it should run more regularly.

wifi had great connection

secure elevators, great pool, hot tub, and gym

room service breakfast from firelake was absolutely delicious

if there was one thing adding a bar would be nice

pool and gym were nice and convienent

nice outside pool

the gym area and pool area was clean and the available hours were more than you need

how close it was to the mall, room was really big and clean. also pool stayed open late

stayed one night with our 2 young kids and dog

across from moa. rooms big with kitchen set up. great breakfast.

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i wish it wasn’t covid season with the

breakfast was way better than i expected it was just another bonus to an already great stay loved

complimentary breakfast was great as well and kids enjoyed the pool area

nice hotel bar with drinks and food

the bummer was i couldn’t order a drink to my room, i had to go down to the bar and get it

walking distance to moa bed bathroom bar and relaxing area

staff was great we got there early, they allowed us early check in and parking

i enjoyed the gym, good cardio machines and some weights

the pool was freezing cold.

location, pool

the swimming pool was really small and too deep for my little kids.

rooms were clean, breakfast was great. staff was nice!

were not aware that any of the amenities such as the pool, gym and breakfast were unavailable

convenient location. nice pool and hot tub, gym. pleasant staff, no waiting at desk.

wifi was sketchy. tv kept going in/out. bathroom sink wouldn't drain in room 814

shuttle runs to and from the airport every half hour, and multiple times through the day to the

pool towels are awesome

gave me a comp coup for lobby bar other

they even gave us an early check in so we could get ready for the event we had coming up

no hot breakfast, the $100 deposit made me paranoid about dirtying the towels.

been nice to know beforehand about the $100 deposit and that the facilities were closed (pool, gym, no breakfast), but those are minor complaints

nice to know beforehand about the $100 deposit and that the facilities were closed (pool, gym, no breakfast), but those are minor complaints

breakfast was excellent with ample choices of egg, sausages, cereals, juices, pancake, waffle, milk

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

free parking too

room service was always timely

was a wedding reception that evening and parking was terrible

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate floor, so

pool was a +

much chlorine in the pool

the pool facilities were tidy

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name a few

good breakfast, liked the pillows

kids loved the pool. room was great.

the pool was also small and no hot tub

pool was pretty small to be shared between 2 facilities.

pool kids pooped in it

smart design, new amenities,access to decent bar and grill, nice gym equipment

room service

location, size if room, service, lobby , designs, water, room services. recomend

their were no microwave and with kids u need a microwave

i did not like about this hotel was how much to get at the snack bar it was 4

d daily happy hour), great staff, good

was very cold, kids did not mind but too cold for husband and myself

the lobby was amazing the bar was great

there was an amazing gym

no table in the room to eat our room service

kids running up and down the hallway & slamming doors until midnight (on one night of the stay).

cleanliness & the bar service

the next day they put us in another room, but next to the pool and very loud with a lot of kids

my family enjoy the pool and thing

put me by the pool when the hotel was full of screaming kids

pool and hot tub, rooms were nice, easy check in and out

close to the airport and full service bar and restaurant

e poor guy was out of breath on the phone

fitness center was very small

the pool and fitness center were closed due to covid.

i was also stalked by a room service worker

pool is good and the gym is good too thanks guys

also it was nice to have the grill and bar opened later in the evening

and joseph we our bar tenders

the pool and bar could be open a bit later.

the pool

suite, kings bed, nice coffee, perfect house keeping, bath tools terrific, gym

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

gym was very small with only a dumbbell wrack and cardio machines

was downtown, this is ok, underground parking was great to have , gym, front desk was very

room service was great

including ear phones in gym

room, large gym, beautiful spa, friendly staff, and delicious restaurants

we also ordered room service

the place is clean, spacious and has a warm, classy and cozy vintage feel

location, cleanliness, and amenities. was nice that the pool opened early morning.

disappointed there wasn't an outdoor pool. other than that though, great property

vibrant restaurant and bar on main level

pool water a little cold

bar a little overpriced but to be expected downtown

nice bar area to hang out at and great bartender in wes

food and bar to expensive.

location, nice gym and comfy beds

the rooms have everything you need and are spacious. the gym is nice and the location is good.

easy access, quick internet, and i love the bar downstairs

breakfast was great and included in our booking ($50 voucher each day) for breakfast in their very

for breakfast, we decided to eat at the restaurant in the hotel, and i'm super glad we did

breakfast was really disappointing`, we would never have breakfast there again

delicious breakfast in the restaurant

no vegan options at breakfast and the bar closed early

the rooms very clean and spacious, bed was comfy, the kitchen was well equiped.

breakfast was great

nice space for the price with kitchen included

i like that you had your own kitchen and livingroom

we also like the breakfast

shuttle service was great

indoor pool and hot tub were great

were not as close as usual to the twins stadium but the shuttle left us off right in front of stadium and picked us up within 10 minutes of calling

the pool and hot tub were perfect

the location and the friendly staff. the best thing was to see my kids enjoying the stay.

we enjoyed their fitness room policy as well

the breakfast scrambled eggs could have been a little better.

great breakfast, great locations, clean and comfortable rooms, friendly staff

location with great breakfast

very nice fitness

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

nice atmosphere, the bar area and pool table were a great spot to hangout before the timberwolves game

nice hotel front desk didn’t mind us playing pool at 5 am which was awesome and gave us late checkout couldn’t be better

great location and awesome bar and restaurant

hotel employee in the bar was super and the housekeeping staff performed magnificently

enjoyed large corner room. in the bar received free tea....very accomodating

lobby bar service was excellent and the food was good and convenient

great little bar and location to some other great restaurants

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

internet should be complimentary, the gym was really small and didn’t have pool or sauna

requested early check in, when i arrived i was told it would be a 40 dollar fee

close to rooftop bar and grill and mayo sports to include pwc bldg.

hotel employee in the hotel bar was a real professional, providing efficient and friendly service

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate the room, and the customer service was outstanding

gym was nice; hh in bar was fine and we enjoyed the evening bartender; location and decor of

great breakfast, great gym and pool, good location, friendly staff

wifi worked well

free breakfast and wifi

pool area, nice bar, easy parking, wide selection for breakfast, queen suite was perfect for big

liked the breakfast, the layout of my room was cool, and the gym had a fantastic view/selection of equipment

the vegan breakfast option aren't so great, but the rest was really good!

dinner at the star bar was outstanding great atmosphere, great food, and such friendly service

breakfast was expensive but good and great service.

the coffee

i’m not take breakfast