arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

check in service, pool and hot tub were great

we always stay here because we enjoy the breakfast and convenience of their location

breakfast was on point i like that everyday it was something different we can make our own waffles

breakfast area was clean, and had a good selection of foods

waffles for breakfast were good

location price and staffing, shuttle and pool

the gym was open 24 hours and the pool was clean and open late

the pool was also overrun but rude kids

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

parking is free

breakfast was incredible, waffles, eggs, sausage, tater tots and toast and bagels

pool and free food lol

the room smelled like dirty laundry in the gym locker

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

breakfast was good and it was peaceful

many options on the free breakfast buffet

amazing breakfast

traveled with our kids/grandkids from winnipeg for a hockey tournament

check-in and check-out, welcoming personal, really good breakfast

disappointed no smoothies on the weekends. kids were very disappointed

the room and pool were very nice

pool, gym and breakfast

the room made you feel at home and kitchen utensils are provided. the bed was super comfy.

laundry, breakfast and some evening meals

free laundry

i also requested early check in and that was no problem

wished the pool would have been open a little later than 10pm.

kids birthday party was going on in pool area and it was loud

spacious rooms, plenty of parking, efficient check in and check out process ; excellent gym with variety of

the rooms, clean, quiet, great staff, nice bar and lounge

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators, etc

kids loved the swimming pool and hot tub. very clean and quiet.

so trying to relax with 4 kids under the age of 8 was anything but relaxing

pool and hot tub clean

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

the bar to close to eating area.

clean and comfortable with friendly staff. enjoyable pool and hot tub.

that the pool and hot tub were open. the room was clean and nice.

bar is bad

pool area was small

breakfast was

pool was smaller than pictured. but kids still enjoyed it

great value, nice bed, clean, and amazing breakfast

the shuttle drives were very

breakfast food ran out several mornings

the amazing pillows. nice fitness facility. great pool.

on our last day there, one of my kids got sick

airport shuttle, very clean, great mattresses & bedding, nice toiletries, great water pressure, warm

could hear kids running on floor above and hot tub was not very hot.

when we called room service there was no answer and no call back

i only wish the gorgeous lobby bar had been open

the parking lot was in poor shape

pool for kids

easy going and no pet fee

breakfast bar was very good, too

working laundry machines and not having to clean my own room .

laundry room was pretty small and no chairs to sit on in there but, was still glad we were able to

price and service quality / gym onsite

beautiful, clean, great complintary breakfast and very nice staff!

a spacious room with high ceiling. the breakfast was nice too. (pancakes were really good!)

did not use pool or exercise room this visit

t like when everything is open their small gym wasnâ

you have great food and a bar right on site; we don’t have to leave

was an absolute delight, from the front desk attendant to the options in the hotel store, to the bar and restaurant on site

easy access and nice room. hot tub was great. having a bar and restaurant was excellent.

everything! from the kitchen to the gym free laundry and all!!

they have coffee and fruit 24/7 and a coin laundry and gym that looked nice even though i didn’t use them

they have kitchenettes and there studios are very spacious

you have a small kitchen in your room, with a refrigerator, stove top, sink, dishwasher, dishes, microwave, etc

staff was really easy going and to top it all off you get free laundry

50 in laundry in cash and receptionist could have cared less, no sign credit card only

like the space and the other amenities are the hotel that are accessible like the gym, hvac and washer & dryer and even the vending machine selections

put in a serious effort to keep continental breakfast going

lights kept turning off couldn't connect to wifi one of the male check in personal either knows nothing about his position or is just a

comfortable bed, working a/c, working tv, free parking, free wifi, room service, kind staff.

clean, lots of clean towels, comfortable bed, nice in room coffee maker, hbo, good wifi, good breakfast/fresh coffee, but the bar drunks yelling outside at 2 am is not exceptable, and motel

free breakfast and amazing customer service experience

free breakfast

clean, convenient to the airport, and even offers shuttle service.

we had an early flight out so went to bed fairly early only to be awoken by someone doing their laundry right outside our room

clean. good location. free parking

the fitness room was better than expected for a hotel

parking not easy

breakfast. worst in years, both from room service and at club lounge

one room service breakfast was very good

i felt like a few more things could’ve been offered for breakfast besides cereal and bagels

they made the breakfast set up extra early to accomodate my 5am departure

better selection for breakfast

loved having the kitchen even though we didn’t meed it

very good breakfast

breakfast items were subpar!!

loved the location, cleanliness, price point, and room. a full kitchen- wow!

the fitness room is quite complete and our granddaughter enjoyed swimming in the pool with us

hotel was clean and the gym had great workout equipment options

great location, quiet rooms, clean & a nice continental breakfast

the pool and clean

nice beds, had to leave early so no breakfast but the pool looked great

breakfast good, insight restaurant excellent

no way to do laundry.

the pool room could use a clock so we know what time it is

we sat at the bar and had appetizers and a few drinks

they have wonderful pool that has a play area for kids (great for 3-10 yrs olds)

the pool area was great for my family of 4 that has a 4 year old and a 15 year old

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

my kids enjoyed the pool and the muffins for breakfast

great shuttle service to mall and airport

service was poor and i accidentally left a bag in my room and there room service went

my kids didn't have enough time to cover all rides

our kids enjoyed the pool.

nice clean pool area easy to access and nice clean work out area. slept very well

the property was great . the pool area was really cold . but my family had a great time

few cooking pans in kitchen

the pool was awesome

was not working in the breakfast area but the guests used the tables outside and also by the pool

airport shuttle was very convenient, close to some restaurants.

the environment and activities for the kids

areas to focus on include buckets bar and grill - almost fully automated but still very clunky with a confused staff

loved the pool

the pool hours weren't as long as we wanted for the price we paid

i loved the wave pool. totem towers were also amazing. our hotel was also very comfortable.

the shuttle driver was awesome

the fact that the pool was open was amazing

wifi had great connection

wifi in rooms

pool and location

value, complimentary breakfast,the two restaurants attached and the airport shuttle

breakfast is and always has been amazing

pool open late

pool was a little disappointing.

staff were very friendly and it had a gym and pools which i liked

at the pool if you need to use the restroom in the pool area make sure to take your key card with you

pool and spa were nice, breakfast sandwiches we purchased at the front desk were good

we liked the location and we liked the restaurants bar staff

we liked the pool and staff were very helpful.

pool was small the rooms poolside took over on the outside hard to get in the door at the pool most

pool was down for maintenance

also a very good breakfast

we first got there, the pool was under maintenance

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

everything was good except that we were informed about non functional pool only at the time of check in

i'm just a mom wanting to keep my kids safe

friendly staff & excellent breakfast

clean, quiet room. comfortable mattress. nice fitness center. good location.

everything..great breakfast

large bathroom, good quality bedding, spacious breakfast area with large selection of breakfast items, professional staff, plenty of

i tried to call room service from the room phone twice and no one picked up

disappointed there wasn't a hot tub in the pool area

the kids loved the pool

of staff, clean indoor pool, breakfast was awesome

fantastic room service

plenty of parking

we did not feel safe in the back parking lot

all around great experience the free shuttle between the airport and hotel great location pleasant staff clean room and

pool & hot tub were nice

room service operator rude when placing order for food

breakfast area is packed when hotel is fully booked.

with our 2 little kiddos and the room set up was perfect, the pull out couch worked great for the kids, and we were able to fold it up out of the way during the day

there was laundry, office area and workout

garbage around bed from previous guests, they didn’t vacuum up crumbs during the day from my kids

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

the beds are super comfy, the room is huge, the kitchen is perfect and the location to the mall was ideal

it was supposed to be adult swim 10-11 and it was always full of kids so you couldn't go swim in peace

the breakfast was very good and had healthy options

we loved the kitchen, the beds were comfortable, we had a great view and the hotel was directly across from the

we had the pool to ourselves in the evening and morning and it was lovely

breakfast/pool and cozy beds

kitchen in room. amazing breakfast. nice workout room.

didn t realize no indoor pool but the price we paid makes up for that ud83dude0a

laundry room in the main building was nice , staff were very nice

room was great for the kids and i. breakfast was awesome great selection.

breakfast was superb

comfortable bed, nice sofa and kitchenette. also liked the location.

lot of hair in pool and surrounding area

very helpful, breakfast was good. pool open until 11pm, it was amazing!

but the kids don't care

the hotel amenities - specifically restaurant (breakfast) and gym - were top notch for a room for this price

the bar staff were also delightful when we stopped down for a late night drink

close to the airport, clean, good gym

walking distance to moa bed bathroom bar and relaxing area

i enjoyed the gym, good cardio machines and some weights

pool had no towels

always clean from the room to the pool

staff super helpful. clean, comfortable and nice to have warm breakfast.

the only bummer is the pool area is closed for remodeling (i wish they could update online to let people

the breakfast was convenient

beds, the shuttle service to the mall

the complimentary breakfast could have been better. it was fine, just boring

the shuttle pick up from the airport has been my favorite

that they had a two hour adult only time for the pool and hot tub area.

limited time for breakfast.

room was very nice, pool wasn't crowded

no ac in the gym.

very clean, staff was so friendly, huge rooms and comfy beds, and an amazing breakfast

kitchen

large room, beautiful kitchen, slept 5 comfortable

the pool was freezing cold.

great location to all amenities. shuttle service was great. morning breakfast buffet was good.

location, pool

the swimming pool was really small and too deep for my little kids.

only thing which clicked was there wasn't a laundry in the building

the breakfast was amazing

gym is great - the pool is big

shuttle is very

close to the train. the gym and pool are great.

24 hour shuttle, in house restaurant, comfort

a few more tables in the pool area would be helpful (there was one) (-)the pool and hot tub were not available during our stay because of maintenance. (+) pool was great for my daughter (+)i like the rooms that they have the kitchen and the pool. (+) the hot tub/pool were fun and relaxing as (+) the fitness center was great and the pool and hot tub were very relaxing, the pool was great, not too hot and not too cold it was (+) i do have to say it is the first hotel that i go to that the pool does not feel like it is all clorox and the pool was just perfect temperature (-)pool was freezing cold. no creamer available for coffee during our stay. no breakfast included. (-) that was a shame, we couldn t use the pool or exercise room (+)pool was a wonderful temp to enjoy and not be cold-my boys absolutely loved it, and the morning

this hotel for parking and shuttle to airport, was told at check-in this service is no longer available

the pool was extremely cloudy which mad me weary to let my kids swim since the chemicals were most likely off

my kids were monsters

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

the pool was pretty small

the only reason we chose this hotel was strictly for the pool and or hot tub and it for sure pleased us

was hard to get through to the front desk to book a reservation on the shuttle

clean rooms. appreciated the shuttle to the airport.

the beds were comfy and the gym size was adequate

the pool is great but freezing

staff went out of their way for me, even

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet (coming in an out of the

actually, everything was great, but for only one thing the wifi was very weak and kept dropping every time my wife and i signed onto it

it took well over 30 minutes to bring pancakes out to my two kids

we had the pool all to ourselves.

the lift wasn’t working at the pool so that wasn’t very handy for my handicapped son

love love love the pool and hot tub

spotless room, comfortable bed, great breakfast buffet, friendly staff, nice pool/hot tub.

breakfast was great! my kids had a lot of fun!

only one waitress who was also bar tending

side parking lot not plowed very well

the bar and spa were not open

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

the pool water was a bit cool.

patio and restaurant gym pool all awesome

the bar and food area was nice, and the evening meal we had was excellent

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

the best pool ever. the outdoor landscape. the fire table

kids baseball teams everywhere

it was close to mystic lake casino and much less expensive

i love the location from the casino, but the room i was given didn't satisfy me at all

clean rooms + for real breakfast buffet

breakfast was excellent and we saved money at two restaurants by showing our room key

we will stay here again & again when we head down to the casino

breakfast ends at 9.

location, staff, cleanliness, pool.

pool was awesome breakfast was very good lots of choices would stay there

no life guards are available in the pool area . kids are double when they slide.

i enjoyed the pool area

i didn’t catch the guys name doing breakfast but he was wonderful as well

t take my drink from the bar to my room when they give you two of them at the same time

waiting for towels until the next day because laundry was not done

pool closed, no shuttle to casino, no ice available, police were there twice in 2 days

close to casino,valley fair,and renaissance festival

kitchen. were a little hard.

kitchen and refrigerator

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

there was a kitchen in my room with stove burners, a sink and a full size refrigerator

the beds were really comfortable with rooms complete with the usual ameneties such as tv, kitchen, large fridge, coffee maker

updated, clean rooms, good value with kitchenette.

have limited breakfast for us early birds having a 7:00 flight out 

updated, good variety for kids.

location, cleanliness, amenities and breakfast are exceptional.

clean and comfortable. great breakfast.

too much chlorine in pool & jacuzzi way too strong dangerously strong.

more sitting area for breakfast.

check in person was phenomenal and gave us the breakfast sandwiches at check in so we could heat and eat in our room

great downstairs lobby area and pool

gym was not clean - no wipes for equip. my sister's room was filthy.

only thing that could use some attention was the amount of debris or rock in the pool from the floor, or the grout surrounding the pool and hot tub

nice and clean, and the breakfast was excellent. pool area was very clean and nice.

breakfast, not enough options for a

the breakfast was wonderful with lots of choices

pool area was clean

convenient location, with a shuttle to the terminal

airport accessibility, noise control, cleanliness, dining options, shuttle service

room service and was told there was

the price of the drinks at the bar were so expensive

couldn t get room service at the time of night we arrived. which is understandable.

it was noisy with people (kids

in morning, they showed me where the coffee machine was and made sure i knew all the choices for breakfast

great front desk staff,great breakfast, clean room and very nice quality of towels.

finally, the pool and spa were great ways to relax in the evening

price, room size, pool, breakfast.

20 minutes in the pool, my kids were complaining about the chemicals

the airport shuttle and the room was comfortable and clean. the was very helpful.

no outside guests in the pool/hot tub

could have been a few more options for breakfast and the hot breakfast wasn't very hot.

the shuttle is free, but parking isn't if you fly out, even if you are told you may leave your car

parking lot looked like a war zone

of people staying there, if we had access to an area where we could have all sat to visit and eat breakfast

nice pool and hot tub. tasty breakfast.

even the parking lot, which says alot to me, was in crumbles instant mud for coffee

great location, quiet room, nice staff, decent breakfast.