breakfast, pool and staff mary & lisa was the best ever!!

they are stingy with the towels and room service. we had garbage piling up.

breakfast was excellent sausage and bacon where dry

breakfast, pool and staff mary & lisa was the best ever!!

wish bar served food

hot breakfast choice was the same everyday for 3 days

everything was fine. the breakfast waffels were excellent.

breakfast has fresh pancakes you make, egg and sausage bagels, hard boiled eggs and cereal, toast

we were not aware of the pet fee however, upon checking out the gentleman at the counter kindly asked if we had a pet

i liked all the service, good cleaning, breakfast friendly staff and great atmosphere.

ashley and staff were very nice. pool was nice.

stay there four days a room never was clean we went to the reception and request room service and claim they said they come in

pool temperature was perfect

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its okay we enjoyed the pool

the gym was nice

the pool was perfect for smaller children as it was mostly shallow

off the highway, the facility was very nice and clean, the rooms were nice and spacious, the pool area was very nice, the free breakfast was

and clean , breakfast was hot and fresh

the pool and gym area were nice. the room had a door dividing it which was nice

pool and gym are both closed due to covid

i've been asking for 2 days to have my room serviced and it has not happened yet.

nice breakfast and ample dining space for

with on-screen channel guide, not hideously bright like at many similar hotels, and the wifi works well

nothing special. bed was comfortable. wifi was free and fast.

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were extremely polite and helpful

it was a sat night with families using the pool/spa like a budget water park, kids running up and down the halls til late in the evening

the pool and spa was perfect

woman in charge of breakfast was beyond amazing

pool and spa were a nice

i appreciated the fact that they let us have a late check out as our son had a swim meet final and we had no where to go

the breakfast was above average, with more choices than other places i have stayed

the breakfast was old and under cooked

the coldest of the pool

i was disappointed that the pool was not available.

was a great location next to gurnee mills mall and the breakfast was excellent

room was roomy for myswlf and 4 kids. beds were comfortable and staff was very nice

tv volume in breakfast room was ridiculous

the pool was very nice and our room.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

was good and the pool and hot tub where nice the pool wasn't super cold so it made it nice to swim in

breakfast items seemed to be a little stale

kitchenette

it had a little kitchen

breakfast choices. rude neighbors

especially around breakfast items

spanish taste on eggs and danish at complementary breakfast, needed more trash cans in guest room

was hoping the pool would be open later

breakfast

i would have liked an indoor pool.

nice clean outdoor pool and good free hot breakfast

had a pool

jetted tub was big and the room service was good

breakfast good and good choice of food

the elevator was acting crazy and the room service did half they job..

my kids loved the pool! the beds were very comfortable and location was great!

the pool was incredibly small, not much room for swimming

breakfast left something to be desired, i would've liked to see more options for hot food

and the manager there is very accommodating if you needed to have an early check in

i needed a late check out and i wasn’t able to do that

very nice ,convenient and clean. my daughter and i loved our stay! the breakfast was great too!

staff was friendly. breakfast was good. clean and no problems.

clean and comfortable! the staff was so kind to help us with early check in. thank you!

it was like being at an actual gym

the pool was temporarily unavailable during our stay but that was due to current renovations.

delighted to see many breakfast options available!

free breakfast was wonderful

the amenities: indoor pool, exercise room, laundry room.

breakfast was clean and organized and yummy

i loved the peacefulness the pool and the breakfast was great

my girls enjoyed the pool area

gym was pretty sparse, and the door was always broken, however they did end up fixing this towards

the gym, convenience pantry and laundry were 24/7

from the genuine welcome and early check in that was handled with ease and a very willing lia @the front desk

the room had a full kitchen ( full size fridge, dishwasher, microwave, stove top, and toaster

the small kitchen

good location. hotel has a fitness center that is small but serves its purpose. clean and quiet.

we could have known the pool was available

breakfast was great! staff was excellent!

was pillow top and excellent, continental breakfast was like a full breakfast with pancakes, eggs, muffins, juices, fresh fruits, cereals,

staff was super friendly, the complimentary breakfast was superb, and the hotel was in top notch condition

the pool was too cold. the kids did not want to go in.

breakfast was good

the pool needs updating

we didn't utilize the pool

my kids were a little disappointed about the pool not being open

smart tv, wifi, microwave and mini-fridge

i don t believe there was breakfast or wifi

so very peaceful and quiet, however, we drove the 5 minutes to downtown and never had a problem parking in the free car parks

ample parking

wifi was weak

pool are had a little hot tub and my kids really enjoyed swimming

pool are had a little hot tub and my kids really enjoyed swimming

pool and hot tub was perfect.

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down one hour before it's posted closing time

also, kids screaming in it

outdoor pool space was perfection!!!

spa services were supreme

food was amazing. spa was amazing. 'bed was amazing.

the igloo,spa,pool

if you sleep late, you miss the morning/early afternoon room service, and you'll have to wait until late afternoon / early evening after they take care of

have fun in the pool with my kids

the pool area was a nice surprise - we didn't expect to see 3 separate pools

pool and hot tub room very clean nice decor great tv stations

breakfast food was not good. but the price was right.

cleanliness of the room, coffee and breakfast available, clean pool, and friendly staff

staff and was helpful and david the shuttle guy was wonderful to my family and went an extra mile for us

the continental breakfast was excellent. the staff was very friendly

the beds were extremely comfortable and the breakfast was hot and tasty.

excellent free breakfast buffet

the spa was very relaxing

the view from the room was the parking lot and the greenery beyond

wifi connection was very slow. they definitely need to upgrade their system.

the view of the parking lot wasn't up to pare.

wish the bar

the wifi didn't work

we made good use of the honor system vending room, office printer, gym

had a good amount of facilities to use such as a gym, and pool

nice gym

free laundry service helped immensely. staff was more than accommodating.

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

bed was a soft for our liking and the pool was a bit crowded on our first day (it was a little smaller than it appeared in photos)

great location, unique property (non-chain), pet friendly, and adults only.

i booked a king/ whirl pool but at first placed in a standard room

we stayed on the night of the kentucky derby so many people were at the bar and roaming the main house

the pool was refreshing

get back to hotel was a little nerve racking with kids, since you have to walk up the parking lot and people were flying around the corner by front

had 2 swimming pools,i was glad it had one inside,we were able to rent a movie very

the view from the lake side rooms was great. free wifi. continental breakfast.

having a restaurant and bar on site

also the pool hours aren t long enough for adults traveling without kids

super friendly staff check in and out. great breakfast cant beat the price i paid

bed; quiet; nice breakfast and good location to restaurants and stores

wonderful continental breakfast

the breakfast selection could be better too

breakfast buffet wasn't very good

the gym and pool and breakfast

breakfast was amazing & pool was great

staff, good breakfast, availability of gym & swimming pool

breakfast jacuzzi was closed the gym wasn't up to par

gym was spartan but adequate

i wouldn't close room service until 11:00 pm during the week

the restuarant and bar were closed. ice machine was broken.

parking lot

was perfect except that they don t have a food room service but the rest is exceptional

kids running up and down halls all night long, slamming doors, yelling.

pool

if the pool was inside and open. but i completely understood because it was a cold outside.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

the staff is wonderful the rooms are clean. breakfast is wonderful.

breakfast eggs were tasteless and off-tasting but rest was good

gettin into the parking lot.

location, comfort, cleanliness, and the gym.

were amazing at working with us for early check in

hotel location and hot breakfast

lots of space in the parking lot and the area around the hotel felt safe enough

clean and the pool and hot tub was awesome

and the continental breakfast smelled amazing

they have excellent appearance in the room. great ammenities. breakfast was a great variety.

pool and very nice

indoor pool and hot tub

clean and i have to say the woman that was in the kitchen working was fantastic

the staff are to nice and helpful the areas in the hotel are excellent kitchen,lobby, gym good service and

local, very clean and comfy beds. plus a pool

the breakfast was delicious and the pool was open late.

the breakfast was more than i expected and the staff very friendly and accommodating

pool was on the small side, but everything else was perfect

the pool was a little crowded, but it was less than the 25 required in the pool

the pool was very relaxing

the pool!

the pool has a bit too much chlorine

tye room was spacious and clean. the breakfast was excellent.

breakfast, was lent even there just oatmeal

nice hotel, close to the highway, great breakfast, very welcoming stuff

only problem was kids were running and screaming up and down the halls and parents weren’t doing anything and it

very nice and clean the breakfast was great

i would have preferred the breakfast be included with the cost of the hotel stay

the team went above and beyond! bar and restaurant were nice and convenient.

we really liked that there was a restaurant and bar on site, we didn t use it on this stay but we are planning to stay again so we will use it in

staff was overly nice and the pool was out of towels i went and asked for 3 towels and the lady was so nice she said she would

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up sharing 1 king bed

we did not check out breakfast

service and attitude were very friendly，very nice , breakfast was rich ,the room very

there are also breakfast and dinner

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

only that there were no waffles at the breakfast offering.

the outdoor pool

construction was loud at times, the pool was very overcrowded with kids, the gym in the lodge didn't have any wipes for the machines

e-bikes pools location view employees breakfast bar restaurant pool bar

the rooms and the pool were very clean

like the lobby, the cafe & restaurants choices, gym and that they offer champagne upon guest arrival

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

gym was clean

needed more towels. a bit noisy being down the hall from the kids running around

that the sink as alittle to high for my kids to reach.

the small bar area int he lobby would be fun to hang out at, but we didn't want to be around many people

the pool water was cold

gym, pool and eating area were all extremely nice as well

restaurant and bar no longer offered. overpriced as a consequence

food and bar available

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

the on-site restaurant has breakfast and dinner options and it's affordable

the bar in the lobby stayed open until midnight

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

french toast was an excellent breakfast.

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose from only … when someone flushed the toilet above us