(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

is a hotel, at the side of a very old golf course in the lickey hills

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

efficient reception staff and room service.

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in the hotel and also we were not the only ones with a child

the windows easily opened and unsafe for kids and the mould round the window was disgusting

superb parking for centre of birmingham, clean and very comfortable room, and good breakfast.

room service was not good but the staff were apologetic and only charged us for one meal instead of

managed to get an early check in

the room was abit cold for us especially the kids

good wifi, just an overall good experience

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

restaurant and bar alongside the spa facilities.

modern facility, staff were friendly and we were given a complimentary late check out which was

like the fact you was able to get a late check out and the front desk was ever so helpful would stay there

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check

clean, nice gym. adequate. friendly staff

breakfast was great, loved the waffle machine and the colouring for thr kids was great as i was on my own with them lots of choice, 2 sets of coffee and juice machines as

staff were very helpful and kids loved the choices at breakfast.

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

literally nothing bad to say about this hotel it even has a gym

lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were still sleeping

stay, great value for money, large comfortable rooms, lovely pool/ spa area to use

the staff were friendly and helpful - the gym and pool facilities were great

nice breakfast

per comment above - the gym had slightly too much equipment in it for the floor space available

minutes) ample parking which was free

breakfast at the restaurant was excellent

only thing i m not okay with is the wifi, basically i m using my own 5g

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

bed, close to all amenities, easy parking, good restaraunt, great staff and 24 hour room service menu

delicious breakfast and friendly staff. the kids play area was fabulous too.

room service breakfast at no extra charge

they then mentioned we could get a drink on room service

the spa loungers were very uncomfortable i thought. your basically sitting on the floor

couldn’t find option for breakfast in room

no free wifi

confortabile good breakfast and gym aswell the bed confortabile and the person from reception very helpful many

stay, great location, very friendly and accommodating staff late check out a great benefit

in time at 3pm is not ideal however we did book in early and got early check in however is inconvenient for travellers who arrive early

very fast room service

excellent breakfast

clean, large and quiet; bathroom with large shower and plenty of towels; very efficient and fast room service at a fair cost; excellent quality buffet breakfast, with good choice of savory and

that there was no room service

we had a few drinks in the bar on the evening and the lady serving us was

late check out midday! love that. location is great too

the young ladies at reception desk and bar were very friendly polite

i was concerned about the open wifi

walk from birmingham new street, right by sainsbury s local and breakfast was fantastic and kids ate free

charging for early check in...can't check in until 3pm

kids- how about a children s play area - this could be great for bored kiddies

the hotel itself has a gym, bar and room service is available for food

i had to pay for late check out by hour. which is the first time i have ever had to

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but this is

time the hotel gym was under construction

variety, comfy beds, free fruit in our room on arrival, smart tvs with air play, and 24 hour room service delivered a great tasting pizza at 3am after a night out

gym was not open

maybe a bigger range of cooked breakfast.

allowed late check out to which we thought was great

breakfast was great

kept knocking on my door when i had done a late check out already

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

spa was relaxing

lovely clean hotel. very comfortable. lovely food in bar and room service. staff were excellent.

pool and sauna , wifi great bed comfy

gym & spa facilities were great

room a little too hot, my wifi didn t work very well

clean room with ensuite, wifi and aircon

there was room service available

the hotel had great facilities including a good bar and ambient seating area to relax

to stay only problem did not like being on 7th floor if stayed again would ask for a lower floor breakfast was the best ever wesam

breakfast was great, and there was plenty of choices on offer, i also used the room service and ordered some food on my last night which was lovely to finish off my long weekend

yummy breakfast

i really appreciated the people on the front desk, in the breakfast area and the two men on security

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

staff were super friendly and helpful. food overnight. late check out. good central location

staff we're lovely and 24 hour bar was a bonus!

they gave us a free kids welcome pack, checked up on one of our children when he was crying at breakfast and played

tas on the bar was so bubbly and chatty

tried calling room service twice at 10

great little perks for the kids and the breakfast choice the following moening was exceptional with the most friendly staff

the wifi, it was not easy to connect to.

they were having swimming classes for kids

we ordered room service and it was very reasonably priced and quick

wifi signal could have been stronger and i prefer to have a fridge.

paid for late check out for 1pm cleaner tried to get in at 10am

they were having swimming classes for kids

clean, comfortable, good facilities, decent breakfast, very helpful staff, perfect location and onsite parking

great location near to birmingham arena. room clean and comfortable. breakfast excellent!

no 24 hour room service available, and expensive for the grade of hotel

til 11pm, we purposely did not stop at an external restaurant as my daughter wanted to experience room service

be on the breakfast hall on early. make sure you put on the sign for room service.

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

room, excellent breakfast, and kind staff who went out of their way to honour requests

location and bar area and breakfast and comfortable bed great hotel!

and bathroom decor lovely, staff very helpful and allowed late check out as

i was also a bit disappointed by the spa but perhaps i didn't read the

we ordered room service a number of times and the food was delicious and delivery was very efficient

the spa was exellent the hotel is great thats why we will be back

good location. spacious room. free wifi. good bath/shower.

i ordered room service and the chips were cold

room service was proving to be a bit complicated

spite being in the city centre) and couldn t fault the room service, particularly the breakfast which the staff sorted out for us

great value for money with a lovely bar and private gym

rude in their approach to when we brought food back to hotel as food menu didn’t cater for kids

nice smart comfortable hotel with excellent staff even aloud me an early check in to fit around my meeting in the city

no early check in

reception and bar staff were incredibly welcoming and friendly.

also being signed up for the holiday in club for free late check out was very

we had to use the sofa bed for kids and wasn’t comfortable at all and some metal was coming out risking to hurt them -it so a

at the bar for quite a while to order food in the evening, staff were busy on main reception

food and bar area good

the wellness/spa facilitieswas also great

location, cleanliness, staff, food, swimming pool and bar all excellent.

man bar wasn’t open this time

rooms were very nice and clean. swimming pool was amazing and staff were very friendly

the breakfast was lovely and hot

was able to book late check out when we first arrived

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like anything there should be more of a variety to choose from and there should be

my kids enjoyed the breakfast

clean. nice gym, good breakfast, comfortable bed. helpful staff. central. good value.

was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

drinks prices in the bar were a bit expensive.

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

breakfast was very good, considering the current pandemic

really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted me to choose a location where we have been for previous

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area

there had been a function, so breakfast was really busy and had to sit in the bar area

the gym is appropriate size

i liked every part of the hotel especially that gym.

staff, bar n location

wifi password, breakfast times

bed, nice shower, great facilities, free parking

also a bar & large reception area with comfortable seating

poor wifi

very comfy bed, quiet location, enjoyed the steam room, sauna and pool.

spa was not open or obviously available

eggs at breakfast could have been cooedto order(fried).

was also able to request a late check out which i appreciated

the jacuzzi is very warm and the gym is great for a hotel gym

we were able to check in early and every effort was made to ensure the kids were happy

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

we loved the room and the breakfast

couldn’t get the full breakfast menu due to co i’d so it’s understandable price for alcohol is expensive price for

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

the location, large parking, area great bar area excellent rooms, very relaxing

no swimming pool. and unfortunately, no access to the hot tub after 6pm.

oscars restaurant and the nice staff and the female traveller parking space. - nice touch

easy parking, peace and quiet. comfortable, clean. friendly staff, very accommodating.

location in lovely grounds ample parking good facilities choice of places to eat

good staff and great bar and food great to have use of pool and gym

how to use the safe, how to contact room service, wi-fi info, bar and restaurant times

my kids love to stay here

pool was abit small for the kids to enjoy but it was ok

comfy bed, good wifi, lovely clean bathroom, short walk to the station, good neighbourhood.

also, the pastries at breakfast were quite hard

lovely little swimming pool leisure spa at the back of the hotel for relaxing in which was free for hotel guests to use

we notified an early arrival and to have early check in , we had to wait from 11am to 2

the buffet breakfast had a good selection from a full english, cereal, pastries and fruit and there was an a

when we arrived at the hotel kay had arranged early check in and was just so friendly, welcoming and

the bar and dining room staff did not miss anything and the food was so good

wifi was really flaky

good size room, very comfortable bed and excellent shower. very good breakfast.

the restaurant and bar area was perfect and we had a really lovely

the ice bucket and room service

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

pool and sauna were good, the gym had a limited amount of equipment but was quiet when i used

45pm only to be told that kids were not allowed into the pool after 6pm

apreciate the facilities, especially pool and sauna

liked that it was a nice distance to places and it was great to go explore and come back to the spa and