convenient location off 95. many different food locations all around. decent breakfast

needed extra blankets and were told no because the laundry was closed

breakfast okay, but no eggs

advertised breakfast, but no breakfast

the breakfast was horrible.....

the breakfast selection could have been better

i wish the gym was a cooler.

wish provided pool towels

while i appreciated the laundry was disappointed that dryer would not take my electronic payment and when i went to front

love you have a inside pool area

i didn’t like the $75 pet fee for a 10 lb dog which made no mess.

my kids especially loved the breakfast, i thought it was a good variety

comfortable, good location, near many restaurants and always a great breakfast.

the buffet breakfast was very good

i didn't like was the fact that until after i checked out i was charged a $75 pet fee

big rooms, nice gym

try the breakfast, but everything was great

access from highway, friendly staff, excellent breakfast

breakfast was really good. the staff was excellent as well.

eat breakfast i was resting

breakfast was good! had a good night sleep as well!

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

the breakfast was very good with a decent variety and the staff kept the

the breakfast was great!

no laundry bag

due to covid-19 no breakfast was served.

breakfast ended at 9:00 a.m.

everyone (front desk, housekeeping, management and the young lady doing breakfast was very professional

the breakfast was very good

didn't see any umbrellas at the pool

continental breakfast and the pool was closed due to covid, but that’s not the hotels fault

love the location, the professionalism, the breakfast in the morning, the happy hour, and the comfortable atmosphere

they did not have hot breakfast but had an amazing cold breakfast you could pick from which did include a breakfast

breakfast was great and the dining room never was crowded

breakfast was very well laid out and there were a lot of options, both cold and hot

staff friendly n efficient breakfast crew very welcoming, food good n hot, relaxing.

spa with sauna is listed in hotel amenities, which is not true

bed and breakfast

due to the circumstances breakfast was fine

breakfast was better than most we have had at similar types of hotels

only a couple things no breakfast and the fact that you can only come in one door.

loved everything about the room it was spacious and clean just that they need more breakfast to guests

breakfast selection was very poor

the room was clean, breakfast was good, and service was good.

back to having real breakfast!

pool was functioning

pool and gave us eight paper plates and six plastic knives in compensation for the lack of breakfast

the pool was not open nor in working condition

the pool was very nice

wifi was complete trash

the gym was small.

the room had a kitchen and the utensils were available to cook with.

kitchen was stocked and morning coffee was better than the local wawa

the gym needs some attention. elliptical in bad shape and cable machine didn't work properly.

also there is a gym and laundry room

cheerful and friendly staff i like having the extra large room with sectional couch living room pool was nice to swim in with pool towels available nice comfortable lobby

the breakfast was better than most

we were next to the pool but on the top floor and could hear the people clearly from our room

i requested a late check out online but was told there was no record of it

grab and go breakfast included a sausage, egg, and cheese biscuit, yogurt, water, and coffee

bad place do not go if you travel with family and kids nasty place do not waste your money

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

would not allow my kids who are teenagers out of the room without a parent with them

the pet fee was free.

the amenities! inside restaurant, outside pool, complimentary breakfast

wifi is unstable but works when it wants to

bar food was over priced with small

clean, easy access. restaurant and bar at hotel

breakfast was okay, food was hot and there were different options

only thing i would mark off on is the pool was too cold for me

room was bigger than average hotel rooms; they served a hot breakfast if you choose along with cold cereal, muffins, bagels and an assortment of juice

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the hallway

loved how breakfast was served in the little boxes with happy notes

was bagged and “to go”, pool was closed all because of covid which i understand but would have been

breakfast wasn't ready at 6:00am. like advertised.

the hotels fault , corona has made hot breakfast impossible

the breakfast were extremely pleasant and professional

the ladies working the breakfast the lady from australia at the front desk were great!

good breakfast, nice clean rooms!

bonus was the free laundry with soap

room was comfortable, and i enjoyed the access to heat and the kitchen area even though i didn't use it

the kitchen area was amazing

the kitchen had everything needed for extended stays.

kitchenette was great

no free breakfast

breakfast should be included.

didn't have breakfast there

need to offer free breakfast like the embassy

the pool was under construction very disappointed

the kitchenette is well stocked with utensils and dishes

location and pet friendly, spacious rooms - small kitchenette was perfect

breakfast in the mornings was very delicious i really enjoyed my stay and when i am in the state of

outside area, bar area, gym

also on my saturday night stay, we had to evacuate in the rain because the kitchen staff burnt something at the bar/kitchen

good pool and hot tub

breakfast and fitness center was a good experience

family loved tbe pool

the breakfast was excellent and the staff was so polite and professional

customer service room breakfast is always good. great location

grab n go breakfast was good. location was convient to highways

comfy beds clean room loved the pool and hot tub...

clean facilities. good breakfast. good location off of 95.

the pool and the whirlpool kept my kids happy!

breakfast with bacon!

in at night found my bathroom had been used wet towels opened soap cartons on the sink a used bar of soap on the counter

i like the fact that they had a bar and restaurant in the lobby

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

and bar closes too early

kids do eat free though

the best part of all was the effort made for us to have breakfast as promised and generous

breakfast was not provided

the hotel is very convenient to the boathouse at sunday park if you're attending a wedding/event

the breakfast was awesome. there were so many selections.

clean rooms good breakfast choices would stay again

sunday. no restaurant service. did get bar snacks and drinks.

marble staircase, huge doors, brass elevator and a well curated bar and lobby

ceecee at the bar was so sweet and personable, giving us a history of the hotel

the lobby christmas decorations were gorgeous very inviting bar and restaurant we had a wonderful dinner there with friends

the rooftop bar has an amazing

breakfast was great. service was awesome very friendly staff.

easy to get to, nice gym, good breakfast, friendly staff, comfortable room.

good breakfast.. staff was so helpful.

breakfast was amazing

we did not have breakfast at your property.

breakfast guy was amazing

the breakfast was delicious and there were many kinds of food

great breakfast

the breakfast meet my expectations and staff was excellent and friendly.

good choices for breakfast, friendly staff.

the breakfast was well presented and delicious

breakfast

the cleanliness, location and breakfast.

excellent free breakfast buffet

the staff, the location, the free breakfast, cleanness of room.

that it only had an outdoor pool

great bed, huge room, lovely bedroom. very good breakfast.

excellent breakfast

bar tender at the bar operational manager was the best he understood we were there for

breakfast bar could have used better restocking. lots of people were there.

did have some issues gaining access to the pool with the passkey but i want to inform the staff they promptly came in assisted with a

excellent gym

the breakfast was great

towels ran out at pool!!

the free breakfast

pool was great

friendly staff very clean good breakfast

very clean, staff was so helpful and friendly breakfast very good, many choices

random people walking off the street and swimming in the pool.

staff, room and amenities, and breakfast were great

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

after a very long 13 hour drive i was greeted by a smile, quickly checked in and told about breakfast

pool was dirty

pool was also wasn’t open

everything was fine we can try the pool because it was raining besides that everything was good

pool not heated

continental breakfast choice, n the facts that i had to change room after a night becuz our tv stop working

breakfast was horrible.

didn't eat breakfast being that i woke up late

i enjoyed the free breakfast and large swimming pool

great free breakfast

the cleanliness, the breakfast server, and the entire staff as a whole.

the breakfast was great too

continental breakfast ever

the cleanliness of the overall facility, fitness center had new equipment.

super clean. staff super nice, nice breakfast. love the room.

the pool and how comfortable the bed was

i think you should add a grab bar in the shower.

the indoor pool and the pond

the pool

clean rooms and pool

boulevard size hallways, swimming pool and great staff especially chandra (sp

communication about breakfast and pool during covid.

loved many things including the nice staff, specialty coffee machine, and nice little gym.

very nice outdoor swimming pool, surrounded by these nice brick and stone artwork, and plants and trees

our room was next to the pool and the pool was always clean

pool area not cleaned from friday thru sat when i departed

clean and quiet. beds were comfortable. breakfast was good. coffee was good.

the rooms was comfortable, breakfast was on point, staff was pleasant, greeted you with a smile!

no where did it say there would be no hot breakfast and the pool would be drained

use the indoor pool and no breakfast was served

the breakfast was not good at all need more selections.

as far as front desk employees and the laundry dept

everything about it great large and clean room staff was friendly and helpful great area and breakfast was

room looked fairly clean. had a kitchen as promised and the room was fairly spacious.

no grab bag breakfast bags when we came down @ 8am

staff was amazing, friendly and helpful. fully enjoyed the restaurant menu and room service!

is a pool and kids were playing loudly at 10:30 at night

pool, beds were super comfy, nice bathroom

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

about 20 kids were running up and down the hall being terribly loud when we first got there

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

lobby offers convenient breakfast and had a nice bar area

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

they did comp us two drinks a piece from the bar and reduced our rate by $60

valley parking only the bar wasn't very cozy

beautiful hotel, staff was amazing, great bar selection

clean, valet team was extremely helpful and nice, room service for breakfast was perfect and reasonably priced

room service menu in room, would have been nice to be able to consider options without having to

pool was great

the location is perfect, i love the starbucks in the lobby. very nice gym:)

also, they were able to give us a late check out upon request

our kids were in complete shock

just perfect to fit family with two small kids

free shuttle was excellent. drivers were helpful. front desk staff were great. great views

breakfast we received was room service delivered the lady whom took my order over the phone and then delivered our meal was

a fee on on bringing a pet and they staff seem like they just didn't want to be there

breakfast was good. location was great. nice area around the hotel. room and bed were perfect

kids were running through the hallways and when i went to use the gym area, there were about 7/8 kids hanging out and playing in there

also the description said there was a pool and it wasn’t… the gym ac was broken…so it was like working out in a sauna… the rooms were never cleaned the

pets were put on 5 th floor

breakfast buffet and monday thru thursday they have a happy hour with free wine, beer, and a light

kitchen could have used a few more utensils.

a nice breakfast in the morning and a place to purchase a drink on the rooftop was enjoyable

very friendly and i didn’t like the fact that they didn’t announce that they only had bag breakfast

i loved the lobby, the lounge area (breakfast and computer station).

didn’t work, maintenence came but couldn’t fix, elevators were confusing and the gym was full of kids not sanatizing equipment, and they ran out of sanatize wipes in hyundai

breakfast was wonderful and the front desk staff were amazing!

of the room, spaciousness of the room all of the staff were nice, pleasant informed, and the breakfast was neat clean and fulfilling

the elevators, check in, parking, breakfast were all confusing and being given no explanation was frustrating

the breakfast was also very good

we were able to do early check in and late check out. the staff were very accommodating

a good complimentary breakfast

ask for a late check out and was told no

great breakfast! comfortable bed.

fitness center was really lacking

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

the shuttle service was a wonderful bonus since there is so much to do in richmond

and did not have room service

having to pay for wifi

no free parking no free wifi

they even have a shuttle service for free

om service ordered the night before) was 15 minutes late

pool is tiny but ok for kids

only 1 small bar of soap to be used for both hand washing and shower

room service was delightful

room service

we missed the breakfast.

didn’t eat breakfast

i didn't eat the breakfast. but the location was near a nice restaurant that we ate at.

breakfast options were minimal.

not much to offer for breakfast, but adequate.

great bar and very friendly helpful staff

starbucks in the hotel and the fitness center was very nice

the park and shuttle deal is great

the pool was a bit dirty but that didn’t stop us from having fun

had to take the shuttle from the airport at 1:30 am when the shuttle quits running at 1 am

love the decore, nice little bar area with fun drinks

beautiful building and a great stay! the bar and patio were lovely!

is a beautiful hotel with a lobby and rooftop bar overlooking the city

love the coffee bar downstairs

the bar was so so

very clean good wifi easy access to food across the street atm in lobby laundry machine

the pool and gym are closed due to covid

) room location: right next to the laundry facilities which ran just about non-stop all night and day (may have stopped around 1am but

as there were no services such as a mini bar or laundry, i can’t figure out why they charge the $50–unless they expect their guests to damage

i had to put my clothes in a laundry white bag and place them in my truck all the