cleanliness of the hotel and the breakfast was fresh and hot even 20 minutes till breakfast was schedule to close

clean room and comfortable bed. good breakfast.

the breakfast was great too

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

super clean. staff super nice, nice breakfast. love the room.

only thing i wasn't happy about which was minor, the breakfast was only till 8:30 during the week

and we had driven 12 hours straight, so he paid half of the daily rate extra for early arrival/late departure

it was extremely quiet. the breakfast was great.

breakfast was good and the room neat and clean

the room was nice and clean! the bed was so comfortable! we enjoyed the breakfast choices!

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

pool was great

pool was closed no breakfast

room was clean and pool was nice

random people walking off the street and swimming in the pool.

staff, room and amenities, and breakfast were great

the hot breakfast was so good real bacon and eggs toast oatmeal grits

great free breakfast

room was good and the breakfast

didn't eat breakfast being that i woke up late

proud mama's kitchen (pmk) ambiance & bar within

the breakfast was excellent

room is spacious and breakfast is good! price is affordable.

took great care with setting up the breakfast and was a treat to speak with

i requested a late check out online but was told there was no record of it

we were next to the pool but on the top floor and could hear the people clearly from our room

location breakfast help desk all the workers were very friendly

good breakfast.. staff was so helpful.

breakfast was amazing

breakfast was great. service was awesome very friendly staff.

we did not have breakfast at your property.

didn t have breakfast due to working night shift

didn t serve breakfast, that was false advertisement

the outlits were shorting out, the wifi would not work, the tv was broken, the bathroom flooded.

so the give me a room in front of pool had to walk all around to get to room

didn't try the breakfast but the location was great.

the gym was too small

also there is a gym and laundry room

perfect, couldn't ask for a better location, staff, cleanliness, accessibility laundry and your own convieience

kitchen was stocked and morning coffee was better than the local wawa

laundry

there was a bar and breakfast in the morning which was much appreciated

associate lady at the breakfast bar was a little rude when we asked about how breakfast went she ha a attitude and told us to hurry

how do you set up a coffees bar with a pot of luke warm water and only flavored tea bags

the pool was not open.

room service was excellent

only a couple things no breakfast and the fact that you can only come in one door.

the room was clean, breakfast was good, and service was good.

that the breakfast only lasted until 9:30

breakfast

the staff is really friendly. the breakfast was good and a great location

continental breakfast and the pool was closed due to covid, but that’s not the hotels fault

nice small kitchen with a 2 burner cook top and a full refrigerator with your own ice maker

the kitchen area

included breakfast, large room with kitchen

paid over $400 for 3 nights and couldn’t use pool, gym, or dining facilities

booked a spa suite and did not get what i paid for when i told the front desk worker he said it was nothing

great staff, clean and excellent breakfast

due to the circumstances breakfast was fine

staff friendly n efficient breakfast crew very welcoming, food good n hot, relaxing.

the breakfast was ok

pleasant, professional staff; breakfast was

great continental breakfast they had a lot of great food to choose from

spacious room, accommodating kitchen area.

breakfast was ok but could do better.

breakfast was not good, except tbe waffle

pool, hot tub and lake to watch birds

family loved tbe pool

left early, didn't eat breakfast at the hotel

small but adequate fitness room

the pool and fitness center we're closed for renovation and we had to walk several blocks to a

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

kids do eat free though

i liked the hotel as a whole, the bar (and heather the bartender) were great.

kids couldn't use pool because of the amount of chlorine

the hotel has nice features, like a pool and a gym,

was great especially breakfast

very clean,friendly staff good breakfast

the pool was

pool was not available

the breakfast was very good

it was my first time taking advantage of the complimentary breakfast

being rowdy in the pool area

clean facilities. good breakfast. good location off of 95.

comfy beds clean room loved the pool and hot tub...

children wanted to get in the pool

the breakfast was great!

breakfast was excellent, staff was friendly and helpful and rooms were cozy& very

very clean and comfortable. excellent breakfast!!!!!!! coffee in lobby 24/7.

no laundry bag

breakfast can be much better in the box.

the pet fee was 75

front desk personalities were great!!! room was clean good breakfast selection

of the hotel was the reason i could hear noises from upstairs all night - sounded like kids jumping on the beds

i wish there were turkey sausage options for breakfast vs. just pork.

friendly,clean, and breakfast in the morning.

breakfast and the staff were really helpful going out of their way to help me when my key cards

try the breakfast, but everything was great

eat breakfast i was resting

hot breakfast with variety of foods to choose from, clean property and grounds, clean rooms, friendly

the breakfast is a great bargain

wish provided pool towels

it is nonsmoking and no pets; it has an in-room safe and fridge; breakfast great

convenient from airport; breakfast; pool and gym; rooms were spacious and clean

the pool looked really nice but was unable to use the pool due to my schedule

the children were excited knowing that the pool opened at 6:00am

the breakfast was horrible.....

breakfast okay, but no eggs

no breakfast was available

breakfast was a little less than expected

no breakfast. you need to inform all the companies that list hotels to remove the breakfast

geri at the front desk and ceecee at the bar were tops

marble staircase, huge doors, brass elevator and a well curated bar and lobby

also trying to get to the rooftop bar was so much of a hassle we never made it up there

the lobby christmas decorations were gorgeous very inviting bar and restaurant we had a wonderful dinner there with friends

ceecee at the bar was so sweet and personable, giving us a history of the hotel

the laundry facilty was a blessing

wifi was fast, the room was spacious, great staff, nice pool

beds very comfortable and no bedbugs (i checked), new carpet throughout hotel, nice indoor pool and hot tub open until midnight, refridgerator and microwave in room

and gym closed due to covid and no reduction in room price, no snack machine on site, drink machine

breakfast was okay

not much to offer for breakfast, but adequate.

didn’t eat breakfast

breakfast left a lot to be desired no hot water to make oatmeal but packets of oatmeal there, no

the location was scenic, and the surprise breakfast-bag-to-go was great!

breakfast options were minimal.

the first hotel that i could have a good breakfast at since covid times.

great breakfast

room was spacious and clean. free breakfast and wifi a big plus. staff very friendly.

like that spanish worker who was in charge at breakfast, she did her job happily and greeted everyone who came in for breakfast with a smile

place was very clean, comfortable and breakfast was good.

superb location, friendly staff, and a good gym. very pleased with everything

hot breakfast in the morning was all that we needed

wonderful staff, convenient first floor room, comfortable room, nice breakfast.

the hospitality was amazing. complimentary breakfast was a hit with everyone in our family.

we did not eat breakfast. location was great.

bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had to keep requesting a receipt, the first room they gave us was filthy and smelt

loved that they had a centrally located pool, however, the weather didn't want to cooperate with me

the pool

breakfast could have been better..

or maybe i should just come at night there are always so nice but i came during the day to early check in and the man had no personality just rude no no no no no is all i kept getting told

breakfast was wonderful

no pet fee

would not allow my kids who are teenagers out of the room without a parent with them

bad place do not go if you travel with family and kids nasty place do not waste your money

the pet fee was free.

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

breakfast wasn't ready at 6:00am. like advertised.

breakfast was mediocre

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

the breakfast was ok, and the location was great.

the breakfast were extremely pleasant and professional

clean, easy access. restaurant and bar at hotel

the lobby was nice and staff were friendly. plenty of parking.

there was more to the facilities like work out room and pool than we took advantage of

the bar staff was the best

the wifi was not working, there was no breakfast

the kitchen area was amazing

kitchen came fully stocked with dishes/pots/pans/coffee maker

free laundry was definitely a plus

the room was very spacious; the kitchen was a huge plus!

size of the room and the kitchenette.

the park and shuttle deal is great

airport shuttle clean room restaurant on site- waiter was outstanding

only two thing that i did not like is that the rooms do not have microwaves & the pool is outside

had to take the shuttle from the airport at 1:30 am when the shuttle quits running at 1 am

shuttle very convenient

shuttle service to airport and ability to leave car at hotel

the beds were great and the extra pillows. the pull out couch was great for the kids.

had a cafe, pool, and fitness center.

it was great having the free shuttle available to go to dinner at a nearby restaurant and to get to the airport

the pool wasn't open and the

the pool opens at 10am and check out is at 11am.

the beds very uncomfortable and the ac was thrash main reason for booking was the fact they had a pool but it was not working during a heatwave

wifi was not free.

room service

pool was not open yet

they said they had a gym but it was a very very small room with a broken treadmill and one other piece of equipment

just the gym area smell a little bit

excellent breakfast options and delicious waffles

in a brown bag very poor quality not as advertised gym was closed very upset with the quality of this

almost everything except the gym

breakfast yogurt bar was exceptional (fresh fruit, granola, coconut, etc)

clean rooms and clean bathrooms. breakfast was very good.

the staff is welcoming and their shuttle is perfect

location, price & cleanliness. hot breakfast & free shuttle to airport

to use the fitness center

could offer a better breakfast

breakfast was nicer than we expect from this type of hotel

awesome free breakfast.

they were very accommodating to my late check out and always greeted me when i came and left

clean and convenient. pool was an added bonus as the site didn’t specify there was one.

staying overnight here for an early flight is perfect, the airport shuttle is great too

loved the digital key feature, being able to check-in virtually and the features of having a kitchen and refrigerator

kids we’re getting complaints from playing in the pool, rooms over pools should be sound proof

inform people no pool

pool was not so clean

could use some type of meat with breakfast.

i like everything i didnt eat breakfast.

that you can smoke in the hotel and the breakfast

it could have some type of meat for breakfast

left too early for breakfast.

being able to park and get shuttle was great

room was very nice and clean. really enjoyed pool area.

loved the indoor pool for children. breakfast was good.

pool closed

from the staff, room, breakfast, and shuttle was excellent, staff was very friendly and facilities were clean and modern

i was able to use the gym, it was decent

if i had more time, i would have went to the gym and the pool if there was one there and if it was open

the kitchen was fully stocked with dishes and pots and pans

also the laundry room was connected to the gym

i appreciate complimentary hot beverages. 24/7 laundry and gym, no additional fees.

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

shuttle driver was extremely unprofessional

airport shuttle bus is free and called for the guest service

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

location and their shuttle service! awesome stay, great food!

the pool was being cleaned so my child was not able to swim

didn t like that the pool was not open that was why i was staying till monday doing could go in hot tub and

liked the pool & hot tub

the early shuttle service

t feel secure parking around the back were more lighting is definitely needed

room service

gave me free parking for the room inconvenience, but meh

i needed to get to the airport the next morning and they even provided shuttle bus service

nice room close to airport. shuttle to take to airport or local restaurants

staff was friendly, shuttle bus driver was friendly

the breakfast

rooms and the pool and also the business center was great it helped me get my last minute studies

beds were super comfortable! staff was very nice. pool was great as was the fitness room.

convenient shuttle, close to airport, friendly staff, comfy bed

valley parking only the bar wasn't very cozy

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

lobby offers convenient breakfast and had a nice bar area

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

they did comp us two drinks a piece from the bar and reduced our rate by $60

the pool was cold, but not too cold for kids to enjoy.

the heated pool was 5*s by itself

clean, valet team was extremely helpful and nice, room service for breakfast was perfect and reasonably priced

didn t enforce masking in gym

beautiful hotel, staff was amazing, great bar selection

the room was stocked with all the little necessities you would need in the bathroom and kitchen

very friendly and i didn’t like the fact that they didn’t announce that they only had bag breakfast

9 mi) of the altria theater; free parking, free breakfast

in kitchen was smelly

wasn't very plentiful, and we could never get it to work in the bathroom sink, didnt use the kitchen sink

some of the machines in the gym did not work

not sure if it's the case for all floor 19 rooms but we could hear the music from the rooftop bar on floor 20

didn't stay for breakfast.

breakfast was wonderful and the front desk staff were amazing!

the elevators, check in, parking, breakfast were all confusing and being given no explanation was frustrating