clean and orderly with updated rooms. the breakfast was excellent.

no complaints. staff was good, good breakfast, and clean room.

breakfast was not provided

property is in a good location the bed is heaven on earth the staff is exceptional and breakfast is delicious

the best part of all was the effort made for us to have breakfast as promised and generous

breakfast was good and well attended by the staff

provided a very good breakfast.

large spacious room, excellent breakfast

breakfast guy was amazing

the breakfast was delicious and there were many kinds of food

better room made for a much better experience. also breakfast was fully stocked

the breakfast was a plus

room was bigger than average hotel rooms; they served a hot breakfast if you choose along with cold cereal, muffins, bagels and an assortment of juice

breakfast was often missing items that took forever to refill. the coffee was great though!

the pool was out of commission

offered a simplified breakfast option to accommodate to the covid-19 health guidelines, which was great

breakfast is really impressive, staff was nice

she answered my questions, gave me advice, and encouraged me to have the breakfast

use the indoor pool and no breakfast was served

location was ideal, the price was reasonable, the room was very clean and the free breakfast was a bonus

breakfast and very clean and organized breakfast bar and dining area

better than expected gym

breakfast was a nice touch and the having a gym was a plus.

kids were running through the hallways and when i went to use the gym area, there were about 7/8 kids hanging out and playing in there

a fee on on bringing a pet and they staff seem like they just didn't want to be there

bar on premises

i would like the bar and bistro if i had stayed

) then i had 'small' issues like being charged for breakfast or no wifi which was supposed to be included in my room rate

even though it was full of kids staying for a soccer weekend

breakfast buffet was not good - the area is behind the bar so hard to find and not at all charming

no grab bag breakfast bags when we came down @ 8am

the door under the kitchen sink to the trash can on the top hinge was broke loose from the frame

as far as front desk employees and the laundry dept

the tv had almost no channels and the pool was incredibly small

the hot breakfast, the location to our sports event

due to rain the gym was closed because it gets wet

turkey sausage/bacon would have made breakfast even greater!

pool

the gym wasn’t big enough or equipped with up to date machines.

unable to get into pool gate. very frustrating.

i think you should add a grab bar in the shower.

the pool and how comfortable the bed was

restaurant bar awesome

pool cleanliness

restaurant and bar are also in the hotel

room spacious and clean, bed very comfortable. decent breakfast buffet.

the gym is the first i’ve seen with dumbbells & a weight bench, plus water & towels

chlorine in the pool was over the top

people were camping out in the gym area

clean rooms 'great mattresses'.. quiet air conditioner''very nice gym good breakfast

staff, nicely decorated rooms, satisfying breakfast including extras like favorite toppings for waffles and yougurt including berries and

our room was next to the pool and the pool was always clean

breakfast was delicious

i came in town for a funeral for my nephew and they were able to give me a late check out

wood chairs, with flat tv to raise the ambience, while serving the free, super good and generous breakfast, which continues to be served until very late in the morning

the staff, the location, the free breakfast, cleanness of room.

from the staff, to the room to the breakfast, i was completely satisfied with all aspects of my stay

the cleanliness, location and breakfast.

extending my stay, there was no fuss, communication was very easy and the breakfast was a bonus

the breakfast was well presented and delicious

pool could use a litte upkeep but would definitly return

there was more to the facilities like work out room and pool than we took advantage of

would have loved a free continental breakfast

the lobby was nice and staff were friendly. plenty of parking.

exhaust removing humidity and odors, new room door, new upgraded hallways, and a huge varied hot breakfast that my high school soccer player grandson devoured

room was comfortable, and i enjoyed the access to heat and the kitchen area even though i didn't use it

laundry

the kitchen area was amazing

it was closer to the highway. it had a gym and laundry area.

the kitchen was awesome included full fridge and dishwasher

breakfast wasn't ready at 6:00am. like advertised.

good breakfast, nice clean rooms!

the ladies working the breakfast the lady from australia at the front desk were great!

breakfast was mediocre

the breakfast were extremely pleasant and professional

would not allow my kids who are teenagers out of the room without a parent with them

bad place do not go if you travel with family and kids nasty place do not waste your money

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

no pet fee

at blue or something and a broken mason jar was under kids bed

awesome that they have a nice size pool. a clean pool at that.

the parking lot had small areas with glass broke in them.

the wifi was very slow for some reason

wifi strength.

rooms and plenty of parking

she assisted with a much needed early check in and provided great customer service

too much chlorine in the pool. refrigerator barely got cold.

just perfect to fit family with two small kids

no room service

our kids were in complete shock

neither were their kids running around at the restaurant or in the elevator

although the hot breakfast was fantastic, most of it was gone when i arrived at 7:30.

the staff running the breakfast cafe went above and beyond to ensure an excellent breakfast.

fitness room included also

terrific breakfast and location

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

the front desk at night i didn t get their name was rude and we called to make sure we had a hour late check out; the cleaning lady and persons got a

the a/c in the gym was not on or not working

your breakfast bar is the best i've experienced. by far, the coffee was delicious.

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

breakfast, housekeeping, gym, and staff were wonderful

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

the pool was not working when we went.

beautiful hotel, staff was amazing, great bar selection

the location is perfect, i love the starbucks in the lobby. very nice gym:)

wife and i exercise 6days a week and we decided to hit the gym on our weekend getaway

gym has highly restricted hours

of the room, spaciousness of the room all of the staff were nice, pleasant informed, and the breakfast was neat clean and fulfilling

breakfast was wonderful and the front desk staff were amazing!

breakfast was good, some selections ran our quickly but it was still ok.

the bar on top floor was awesome, plenty of room & seating

the breakfast was also very good

there was hair all over the bathroom and shower, bottle caps around the room, food on the kitchen chairs, stains on the kitchen floor, and left over papers from prior guest

the room was stocked with all the little necessities you would need in the bathroom and kitchen

in kitchen was smelly

rooms were big and clean. the staff were very friendly and breakfast was great

breakfast was great, rooms were clean, great location and all the staff were super friendly

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

i loved the bar and restaurant was excellent

love the decore, nice little bar area with fun drinks

the bar was so so

is a beautiful hotel with a lobby and rooftop bar overlooking the city

good location free parking room included a sofa bed and fridge the pool is a nice size

the bar had some amazing cocktails and everybody was amazingly friendly

liquid soap containers in bathtub empty. only one bar of soap at bathroom sink only

was clean and the parking lot was nit creepy at night

went to bar to get away from noise but

valley parking only the bar wasn't very cozy

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

lobby offers convenient breakfast and had a nice bar area

they did comp us two drinks a piece from the bar and reduced our rate by $60

quiet pool and great breakfast.

room service was very slow, but all the people we dealt with were very polite and helpful!

no complimentary breakfast, poor wifi

great breakfast which includes waffles that the kids loved

we heard kids running up and down the hallway all night

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

everything was nice, however towards the evening there was a family who was extremely loud with kids

place did not do room service even though it had a menu and qr code

i wish there was a pool to keep kids occupied

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

kitchen was a great addition that allowed for cooking and not eating out all the time

the staff were very friendly, room clean and spacious, and the breakfast was incredible!

great gym,, nice rooms...nice mattress.....

bed was comfortable, kitchen was nice

like the apartment style room and full kitchen

the room was neat and clean also had a kitchen area with dishes apartment style loved it

the kitchen was fully equipped so i could make dinner and

perhaps a better mix of dishes and pans for the kitchen.

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

i didn't get a chance to use the gym but maybe on our next visit - we will be back

parking

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

quiet, comfortable beds, great gym. nice location near u of richmond

look a kids made the beds

the gym was very nice and clean

needed extra blankets and were told no because the laundry was closed

convenient location off 95. many different food locations all around. decent breakfast

breakfast okay, but no eggs

no breakfast was available

i did not have the breakfast but it looked delicious

i wish the gym was a cooler.

pool, breakfast, nice and friendly staff.

front desk clerk was kind . the room was perfect and the morning breakfast was very good.

the laundry room was not available

laundry was broke, whirlpool literally had pond scum spots in it.raggedy!!

try the breakfast, but everything was great

the breakfast is a great bargain

nice gym

eat breakfast i was resting

hot breakfast with variety of foods to choose from, clean property and grounds, clean rooms, friendly

start breakfast a bit earlier.

the pet fee was 75

i didn’t like the $75 pet fee for a 10 lb dog which made no mess.

i didn't like was the fact that until after i checked out i was charged a $75 pet fee

my kids especially loved the breakfast, i thought it was a good variety

pool was closed.

location was perfect for us, our room was clean and comfortable, our daughter loved the pool, and breakfast was very good

pretty room. comfy bed. nice breakfast

it appeared to be fairly new and the breakfast selections were plentiful.

everything including breakfast was great

password was provided; a free breaksfast was advertised on the hotel site, but there was none, no room service was provided

phone in the room didn't work, there was no clock in the room and, while the wifi network was readily available, there were issues getting the internet up

wifi was horrible

stayed two

if i had to find something , room service stops at 6pm so make sure you get bath tiles and paper before if you miss room

and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area

room had a small kitchen, including full size fridge/freezer

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

the dining in the lobby and breakfast was amazing

breakfast was decent, was sad to see no bacon and pancakes

very clean and comfortable. excellent breakfast!!!!!!! coffee in lobby 24/7.

no laundry bag

breakfast was excellent, staff was friendly and helpful and rooms were cozy& very

the breakfast was very good with a decent variety and the staff kept the

everything.the staff. the room. the breakfast. people were very friendly.

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because of the pool

great room and breakfast.

great attendants which help me with change for laundry and all

breakfast was ok

great attention from the staff. very clean! good breakfast.

pool needs cleaning/refurbishment (was closed)

pool was not available

hot breakfast was nice

everyone (front desk, housekeeping, management and the young lady doing breakfast was very professional

breakfast ended at 9:00 a.m.

they did not have hot breakfast but had an amazing cold breakfast you could pick from which did include a breakfast

included breakfast, large room with kitchen

continental breakfast and the pool was closed due to covid, but that’s not the hotels fault

breakfast just ok.

the kitchen area

the breakfast was ok

booked a spa suite and did not get what i paid for when i told the front desk worker he said it was nothing

good location off i95. room clean and comfortable. good breakfast. staff friendly.

order the spa suite and paid extra , no spa suite available

due to the circumstances breakfast was fine

the room was clean, breakfast was good, and service was good.

back to having real breakfast!

breakfast selection was very poor

breakfast

loved everything about the room it was spacious and clean just that they need more breakfast to guests

from breakfast to the pool, everything was wonderful

breakfast was great and my kids loved pool.and hot tub

from breakfast to the pool, everything was wonderful

clean, comfortable, breakfast ,great staff.

my kids love the chocolate waffles and yogurt

the pool and the bed was comfortable

they accommodated us for an early check in, which was very nice

the floor around the pool was very spiky and hurt our feet

the pool, location, and comfortability

the staff, the room, the pool and fitness room.

it was so clean and beautiful! the breakfast was delicious and the staff was so kind.

breakfast was great and staff was very nice and accommodating. check in was quick.

the breakfast was typical but it was good friendly staff clean and comfortable hotel

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the next day’s ballgame

clean, bright, excel decor, a real breakfast not coffee & midget muffin.

location, clean, comfy bed, nice gym

the pool, the gym and the bar but we realized why

the acac gym that was right around the block

boutique breakfast bar is outstanding

beautiful hotel with many restaurants nearby. no pet fee was great.

the pool was under renovation. it was not specified when booking.

would've enjoyed a pool and free breakfast.

the property was very clean and the fitness center and swimming pool were amazing

the indoor pool, cleanliness, amazing staff, friendly, affordable rates

they also have a small pool (although it is not heated)