everything was nice, breakfast was good.

the breakfast was lacking. good coffee tho

big room, clean, breakfast

i did not get to try the gym but i was able to use the business center

shuttle service

clean rooms and clean bathrooms. breakfast was very good.

there was supposed to be baged breakfast, and there was none.

it was near the airport with free shuttle.

good location, helpful staff, good breakfast

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall and was very loud

they said they had a gym but it was a very very small room with a broken treadmill and one other piece of equipment

almost everything except the gym

in a brown bag very poor quality not as advertised gym was closed very upset with the quality of this

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a

probably the gym smell not to bad not to good

due to covid the bar restaurant and pool were all closed which they did not inform me of they just had signs posted

the pool wasn't open and the

shuttle service and front desk personnel top notch!,

staff was very friendly and so were the shuttle drivers

due to covid the bar restaurant and pool were all closed which they did not inform me of they just had signs posted on the door

if i had more time, i would have went to the gym and the pool if there was one there and if it was open

our room was right across from the laundry...noisy to say the least.

the on-site laundry room is a great

also, there is a small gym area and free laundry

the kitchen is blocking

great customer service and room service

the pool is only 5 feet, so the teen wasn't happy due to it being so many people unable to swim.

the wifi is so bad it won't even send an email

7 and 8 am, they started using a loud leaf blower to clean the parking lot in front of the rooms

staff were very welcoming & nicer then registration/front desk/parking permit staff

they have a nice restaurant and bar area

the front desk guy was cool and allowed an early check in and cancellation.

the pool was a bit dirty but that didn’t stop us from having fun

the food and bar service also were excellent

ben, for short the person that was working at the bar was very friendly and it was a pleasure to have met him

was a miscue on my airport shuttle pick up time

t feel secure parking around the back were more lighting is definitely needed

but the parking lot only had five

the shuttle driver was very thoughtful

this made it hard for little kids to sleep

breakfast had fresh fruit, hot eggs with cheese and sausage and other variety of choices

pool closes early @8.

very nice breakfast

breakfast was a great plus some days it would be a little different like the style of the eggs to

great breakfast in the am

pool closed

hotel is the real deal squeaky dutch clean, nice breakfast, good price and an airport shuttle

fitness facilities below average for the cost of the hotel

we were very thankful for the park and stay amenity offered by the hotel and the shuttle service to and from the airport

breakfast was good. variety of hot and cold food.

pool was closed

the fact that i paid 180 dollars for the room to not be served breakfast and charged for parking when i didn't even have a vehicle all your hilton offer free breakfast and this one should

the pool wasn't open, we had six kids with us.

proximity to airport, free parking

the pool and hot tub was closed

airport shuttle bus is free and called for the guest service

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

shuttle driver was extremely unprofessional

and shuttle were great

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

breakfast was good

shuttle bus driver should learn that many rental car customers have to check in at the counters

rooms and the pool and also the business center was great it helped me get my last minute studies

the breakfast was nice and got and the location is in a good spot

excellent breakfast

that you can smoke in the hotel and the breakfast

plus free breakfast in the morning with excellent taste

the breakfast was served well and very tasty. the location is very near to where i was going.

breakfast and that they allow you to have pets

i like everything i didnt eat breakfast.

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

lobby offers convenient breakfast and had a nice bar area

valley parking only the bar wasn't very cozy

they did comp us two drinks a piece from the bar and reduced our rate by $60

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

gym has highly restricted hours

the room, lobby, gym, and the pool is warm!

room service was expensive and very slow

the pool was not working when we went.

didn t enforce masking in gym

the space and kitchen facilities

unbelievable room size. loved the kitchen.

the kitchen.

i loved the lobby, the lounge area (breakfast and computer station).

the kitchenette was everything. the staff was lovely.

we loved the gym

breakfast was good, some selections ran our quickly but it was still ok.

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

didn’t work, maintenence came but couldn’t fix, elevators were confusing and the gym was full of kids not sanatizing equipment, and they ran out of sanatize wipes in hyundai

didn't stay for breakfast.

the shuttle for the hotel was very helpful

the shuttle service was a wonderful bonus since there is so much to do in richmond

great breakfast which includes waffles that the kids loved

room service was very slow, but all the people we dealt with were very polite and helpful!

animals allowed in kitchen/ dining area

everything was nice, however towards the evening there was a family who was extremely loud with kids

breakfast good. nice gym.

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

pool is tiny but ok for kids

too much chlorine in the pool. refrigerator barely got cold.

we ordered room service and they sent everything in rectangular plastic containers, even oatmeal

the staff is super friendly and will shuttle you around downtown richmond and pick you up

also, there were a lot of kids in the pool that we re not being supervised and there was no lifeguard on staff

rking is paid, not free)

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

very spacious, clean with breakfast included.

friendly staff, great service.. good breakfast.

concierge let me have a late check out so i could finish some business and take a shower before leaving

although the hot breakfast was fantastic, most of it was gone when i arrived at 7:30.

we were able to do early check in and late check out. the staff were very accommodating

bar wasn’t open… but it was a monday night

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

the bar was so so

i loved the bar and restaurant was excellent

is a beautiful hotel with a lobby and rooftop bar overlooking the city

breakfast was plenty, and just right, stay was great i will be going back with family

the hotels fault , corona has made hot breakfast impossible

breakfast was mediocre

the breakfast were extremely pleasant and professional

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

bonus was the free laundry with soap

the kitchen area was amazing

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

it was closer to the highway. it had a gym and laundry area.

size of the room and the kitchenette.

bad place do not go if you travel with family and kids nasty place do not waste your money

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

the pet fee was free.

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

at blue or something and a broken mason jar was under kids bed

an indoor pool would be the last step to putting this hotel up there with some of the truly elite hotels in

no enjoy your stay, instruction about the room location, parking or the elevator

pool could use a litte upkeep but would definitly return

could have included breakfast in the stay but instead they wanna charge extra for food at the front desk that is was

wifi didn't work

breakfast was good due to the covid-19.

this made the room smell like sweaty gym clothing

breakfast was great

didn't stay for breakfast

cleanliness and breakfast

breakfast was a little disappointing this time

breakfast was great value was good and staff excellent

breakfast was delicious

the pool was also very clean even though i did not use it

unfortunately the pool was not functional.

password was provided; a free breaksfast was advertised on the hotel site, but there was none, no room service was provided

parking lot not cleared or steps free of ice

wifi was horrible

there was no gym, although it is indicated in the description

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat

she assisted with a much needed early check in and provided great customer service

the breakfast was not great.

no breakfast cause of covid19. disappointedg

i did get an early check in and the staff was very nice to me but there were too many loud arguments with

was a waffle maker provided for breakfast, along with other food, and this was an improvement over other motels in the area

breakfast was ok. no muffins just toast or cereal and waffles. variety could be a bit more

the swimming pool was not

i guess the pool area could have been a little nicer/neater.

breakfast was excellent

new renovations. easy late check out. clean. good location, easy to get around.

free parking and a decent breakfast included

the hotel was clean breakfast was good

the free breakfast!

far after staying for two nights and having breakfast offered for free at the diner next door with great staff i can't find the first thing i

breakfast is awesome as the hotel is tied up with the neighbourhood restaurant.

cleanliness and professionalism and laundry and breakfast.

great breakfast but my husband would have liked gravy rooms were super clean

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines were out of order

coin laundry avilable on property, only one machine though. breakfest was pretty good.

can’t remember if breakfast was bag breakfast or hot

like it all. no gravy for breakfast and the door stuck

pools not open, no continental breakfast

great spot !!frank was wonderful, breakfast was good room was spotless thanks for a great stay

the breakfast was very good; the fitness room was average (no free weights or dumbbells

could not wash clothes at their property due to no soap available in their laundry room

we used it as a stopover in the middle of a long journey with kids

no breakfast and wash cloths and towels were dirty

no breakfast, but good coffee

breakfast was cereal and toast

didn’t eat breakfast but the location was perfect!

no breakfast and coffee was awful

pool was closed. bar was out of jameson.

the bar had some amazing cocktails and everybody was amazingly friendly

was clean and the parking lot was nit creepy at night

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy choices

liquid soap containers in bathtub empty. only one bar of soap at bathroom sink only

the kitchen was fully equipped so i could make dinner and

of space in suites, with kitchen, living room, bedroom, separate bathroom

it was close to my work place and had free laundry

i especially appreciate that the gym is decently equipped; i worked out every day

free laundry

the full kitchen

rooms are clean well maintained with full kitchen

the staff were very friendly, room clean and spacious, and the breakfast was incredible!

the pool and chairs, etc were very nice

very friendly staff, great breakfast and good location

pet friendly hotel. lovely staff. room service available. easy on/off access to the highway.

the gym was very nice and clean

the bar area was short staff.

the property was nice, parking was a little tight but not too bad

quiet, comfortable beds, great gym. nice location near u of richmond

and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area

need better breakfast but still ok

breakfast was decent, was sad to see no bacon and pancakes

breakfast could had been better and coffee was cold.

the kitchen, the comfy bed.

meat at breakfast and pool open

loved the location and the beds and the staff and the awesome sauceum hot breakfast

the breakfast was tasty and hot

the selection of the breakfast, no hot food,,

breakfast was ok

hot coffee every morning clean room excellent the staff was very friendly enjoyed the pool

the pool. the laundry. the hvac.

the staff, my room and the pool

was not enough help getting breakfast out, they could not keep up with the demand for food and they ran out of things

workout gym needs a 2nd caribiner and the dispenser for wipes to wipe sweat from the machines was empty

the breakfast is a great bargain

excellent breakfast, love the bar/hangout area

big rooms, nice gym

eat breakfast i was resting

im not really a breakfast type person outside of the home, however it was good to stop by in the am to get some

everything.the staff. the room. the breakfast. people were very friendly.

no laundry bag

breakfast can be much better in the box.

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

very clean and comfortable. excellent breakfast!!!!!!! coffee in lobby 24/7.

breakfast staff went over and above, as did check-in folks

woman in the breakfast room was a real sweetheart

good fitness center

hot breakfast was nice

friendly staff, good breakfast, clean pool and great cookies.

breakfast selection was very poor

breakfast

only a couple things no breakfast and the fact that you can only come in one door.

back to having real breakfast!

the staff is really friendly. the breakfast was good and a great location

great staff, clean and excellent breakfast

good location off i95. room clean and comfortable. good breakfast. staff friendly.

the breakfast was ok

due to the circumstances breakfast was fine

booked a spa suite and did not get what i paid for when i told the front desk worker he said it was nothing