the swimming pool in the lobby. who thought that was a good idea?

the kids loved the pool and the waterfalls indoors

wasnt to happy with the big kids jumping in the pool and making waves had to cut pool time with the kid short cause the waves

to say that i didn t like this there were a lot of kids staying at the hotel

24 hr airport shuttle

close to airport with a shuttle

we spent 1-2 hours at the pool and another parent called the desk to inform them we needed towels

i didnt like the conjoining door to rooms.. also didnt like that there wasnt much parking..

the free buffet breakfast with cooked to order eggs and the evening reception hour.

hotels are significantly less expensive they advertise complimentary happy hour and breakfast bar

shuttle drivers, evening and morning, were very welcoming, informative and helpful

breakfast was good

we left early but some breakfast items were still available

early check in was appreciated as we were able to change to attend a funeral

yummy breakfast

i had 3 tried kids and when we arrived they promptly helped us to get settled into our nice room

the mattress wasn't very comfortable. i was charged for wifi.

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside of a room on our floor for the entire time we were there,

you coulnd't use the restaurant, bar, gym, literally any facility had become a practice area

facilities were very nice. nice restaurant, pool and early check in. n

we specifically booked this hotel for the pool and breakfast and the pool was closed

the property was clean. the kids loved the pool. staff were friendly.

the pool was a little cold in temp but other than that no complaints.

the pool area wasnt the cleanest and there were kids getting out of the pool and throwing up on the

there is a hilton adjacent where the pool is, also a bar and restaurant

room was clean. shuttle service driver was prompt and helpful.

indoor heated pool was nice and the gym had all the work out equipment necessary for a good work out

shuttle, very friendly bartender who also served breakfast the next morning

shuttle to the airport was great

i do like the reception area it look nice, the swimming pool is nice and the gym was great.

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

the clothes that were sent for laundry were not cleaned and we were charged

the room was nice and loved getting to go to the resturaunt next door for the free breakfast

free breakfast. friendly assistant manager

laundry dont work refuse to refund money

pool was not very clean

bed very comfy. shuttle driver was very friendly.

clean rooms. friendly staff. shuttle to airport at 3:30am!

shuttle runs 3 xs per hour on the 20/40/60

was very disappointing to pay that much money and not have a pool when i called

great safe location. indoor pool and gym were nice.

this pristine hotel is across from lambert & has free 24hr shuttle

very clean and people were friendly. the breakfast was amazing, my kids loved the pool

very clean. staff were knowledgeable. pool was nice and kept up well.

the lady that checked us in was so sweet and helpful! our shuttle arrived right on time!

i called on sunday morning to order room service the person who answered helpfully told me that the amount i was about to spend on the

snack shop was closed when the kids needed a quick eat

convenient for the location we needed . the staff called us for an early check in.

the fitness center was great

the bed was very comfortable and loved the pool

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

nice breakfast fitness center was a plus.

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

the breakfast was more of a two star

he came up to our room and saw we had our grandkids visiting and said he saw them running, which they were not

kids running through the hallway

the cafe, gym and the pool area were all closed

pool is small

pool clean ever thing clean smelled clean

was surprised we didn’t have a mini fridge. was disappointed the pool wasn’t in operation.

you could possibly need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room, and we were able to bring our dog when the sitter fell

breakfast both days we stayed was very good

the breakfast was okay, decent variety, but only room on the

big walk in shower kitchen was really nice and the room was nice and clean and the staff and everyone there was so

hot breakfast bar was excellent

free breakfast

the hotel offered free breakfast, free internet, and the parking was great

also the breakfast was nice, was fresh and a nice selection

their breakfast was delicious as well

breakfast could have been a little different, i don't eat pork so they could have had a meatless

great breakfast. nice selection of hot items, fruits, and cereals.

spacious, the bed was comfortable and plenty of tv channel options, most i've seen in a hotel, breakfast was really good for what it was, fair bit of options

breakfast was decent, love the gym and parking . quick trip right next door.

the gym was closed

clean room, microwave and frig, laundry for guest, good breakfast

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

large group of kids but the hotel managed the noise well

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

was swimming and there was a group of kids who kept diving in the pool and splashing every where

the pool, comfort, and breakfast where all perfect.

it was good for the kids but need more of a hot breakfast menu

the staff very delightful, including steve the shuttle driver.

my kids thought this was the best hotel of our workation

the breakfast

the kitchen in the studio

the peace and quiet!! the spacious rooms with kitchen etc.

we tried calling laundry and the front desk multiple times with no answer

can walk to the amphitheater and the room has its own kitchen.

laundry sucks

we went to the backstreet boys concert at the hollywood casino amphitheatre on saturday night

shuttle was quick, easy, and the driver was fantastic

variety of pillow choices, location, free wifi

ray and casino shuttle drivers were delightful to work with

a nice, clean hotel close to the amiptheater, casino and plenty of restaurants

a lot of people in the lobby, many kids not supervised.

i loved the pool and the rooms

no bar open until after 3:00pm elevators really slow

agent at front desk put us in a room we wanted on the bottom level so my kids could go outside from the room

early check in and the concierge lounge was convenient for snacks and breakfast.

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a romantic getaway

room service was expensive

the airport shuttle bus driver robert was nice and the bus was

very nice, very clean, very comfortable and quiet. really nice pool area.

kids were in the pool unsupervised, being rowdy

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

couldn’t get clean sheets because staff said the laundry room was locked and there was no access to a key

barely could understand the housekeeping but over all everything was great wishing the pool was

staff, balconies, pool, and patio area.

breakfast could have been better...

pool is outside and it wasn’t mentioned on the booking

the motel has a fitness room and pool

the motel has a fitness room and pool

not enough hot water for shower. was counting on enjoying the pool. ud83dude20

no indoor pool. like other quality inn. no bacon or potatoes.

pool closed.

there is also an indoor pool, and of course we love the doubletree cookies

kids in the pool both nights were screaming, loud voices which echoed in the pool/spa area

staff made an effort to be nice to my friends kids

nice looking lobby bar with plenty of seating and the beds were comfortable

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

wish the pool was larger. issues with wifi

free parking for a week while away.

swimming was nice, pool smaller than expected

and the parking ok

shuttle bus passes for the concert was awesome as well

everything else,specifically the shuttle service to the concert

would like it if there was a pool for when we did bring the family.

shuttle and valet parking was great

all the food was outstanding. room service was prompt. and the atmosphere was excellent.

laundry facilities

comfortable bedding and love the full breakfast included in the price

free parking, superb location

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

the breakfast staff was also very upbeat and helpful

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

the breakfast was not quite up to par. food was cold when it should have been hot. disappointing

the pool was freezing and to cold to swim in

pool is smaller than it looks online, but i have no complaints at all

and in the perfect location for a concert at the hollywood casino amphitheater

clean and had everything we needed. very nice workout room and pool!

i didn't see a dirty laundry sack hanging up to use

extra pillows, comfy bed, and the kids enjoyed the pool.

breakfast was nice and the coffee good

the continental breakfast was very good

my niece went to swim her grandma said the people in the pool were making out

the pool wasn't very clean. it was overrukids with kids. i was hard for them.to.clean.

in evening - for such a high class hotel - the availability of quality foods

had to wait over 1 hr for the kids to shower until we got some delivered

breakfast was amazing, coffee shop in hotel was an added bonus

the manager's reception in the evening offers snacks and complimentary bar service

great location, comfortable rooms, friendly staff, good gym.

pool was small (we have 2 younger kids), parking is $19 day

was excellent, complimentary breakfast was great

beautiful heated pool and nice gym

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

wifi works very well

place clean people are ud83dude42 breakfast is very good this hotel where we stay ever time we come

no room service

the swimming pool border was crumbling

parking and gym

price for the breakfast was high for what is offered

the price of the breakfast was a bit out of line due to the price of the room.

breakfast is included in the cost of the room, it should be completely free

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

ac’s funky breakfast format

room service is easy to order and speedy.

i prefer an indoor pool.

the bar was convenient and it was centrally located where we wanted to be in clayton

room service was a huge plus, and the pool and outdoor terrace area was very nice

pool was fun. hotel clean and lots of things walkable.

louis and the bar area was very festive and fun at night

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

super comfy bed, great room service, very helpful and friendly staff

live music in the lobby bar area; room service quality; massage therspy

no room service available on sunday morning! this was disappointing.

the pool and the fitness center were over the top, too

location nice bar with good staff good breakfasts with good staff

beautiful lobby, swimming pool

we enjoyed the pool

pool, nice outward appearance. staff helpful and accommodating.

some essential items to use kitchen facilities were not there such as any cooking equipment only one fork, etc the room had an

the walls in bathroom and kitchen very dirty

rooms were spacious with a full kitchen!

great gym

1. the staff was very good. 2. free laundry was great. 3. location excellent.

breakfast was chaotic. too small of a place for the size of hotel

little far from downtown but across great mall pool very little

in addition, my wife and i liked the hotel's social hour and the breakfast every morning

the room was amazing the kitchen was so nice the bed was so soft

easy check-in/out process. room in order upon arrival, adequate breakfast.

the rooftop bar for small eats was nice, as was the gym

convenient to my kids college and there were many places to get a bite to eat during the late

disappointed the bar was closed until midnight because of a private party.

room service stopped at 10.

room service and they sent a coffee mug that was dirty

the bar inside the hotel wasn’t open on weekends which was odd

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat, drink and lounge

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

great rooms, nice gym.

kitchen staff were very accommodating for special needs

the gym equipment didn't work, people were urinating in the parking near the main entrance

my only compliant is the restaurant and bar were closed at 8:00pm on a friday night

the outdoor pool

friendly staff, clean, attractive modern decor, nice pool, hottub, and fitness center.

called to see if the outdoor pool was still open and they told us yes

we ate pretty well at the breakfast buffet

location and good breakfast.

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

up to date, spacious, clean hotel rooms. variety of breakfast items.

good variety of breakfast choices. very clean area. comfortable bed.

breakfast was decent--they had excellent teas which you don't always see

the ambiance. the pool area.

awesome breakfast in the morning that is free and the fact that this type of hotel only has a $30 pet fee which is awesome on its

no guest laundry onsite

hotel employee in the bar knows his stuff

not much. the gym was nice.

breakfast had a great selection, especially after coming off a 12 hr shift

very clean hotel, and the staff was nice, the breakfast was good

great breakfast

they offered free coffee all day and was away from the breakfast rush, so that was a convenient plus

to covid the pool and the continental breakfast were not available, which is totally understandable

no real breakfast

staff was responsive and friendly. breakfast buffet was kept well stocked. nice fitness room.

quite friendly clean nice breakfast

bed was great, breakfast was fine, and the staff were so friendly and helpful

i was also surprised the grille and bar by the pool closed at 5pm on a friday

the gym was one of the best i've ever had access

the pool and the bar. food was amazing. also the movie theater.

this property was mostly adults the workout room was like a real gym it was huge and it had a movie theater inside the hotel i thought that was very cool and it was

valet service, clean room, plenty of space, room service

the lobby and bar area was nice.

the bar had irregular hours but this was understandable over the holidays

it would be great if it had higher end bar and a restaurant attached

the breakfast is simple but it was good and we loved the gym

the location and the gym is nice

i understand the plan was for people to use the room service and or restaurant that was being finished, but some times it just isn t feasible

coffee bar had 2 decaf to 1

did not get room service during my 8 day stay

restaurants and pubs within walking distance, clean comfortable rooms, great staff and very nice bar and pizza lounge plus great

is, restaurants and subway are close too; especially liked the free breakfast, parking and wifi